Jobs at Core Group

Job Description

• Are you a persuasive, target-driven sales professional with a passion for Apple products and mobile networks?
• iStore is looking for enthusiastic Outbound Sales Agents to join our fast-paced, high-performance team.
• You’ll be selling mobile contracts across MTN, Vodacom, and Telkom – including SIM-only, handset deals, upgrades, and more – all while delivering world-class customer service.

What You’ll Do:

• Make outbound calls to potential and existing customers.
• Match customer needs with the right deals and devices.
• Manage leads, close deals, and follow through until activation.
• Ensure RICA, POPIA, CPA, and compliance at every step.
• Stay on top of your game with daily, weekly, and monthly KPIs.

MIN REQUIREMENTS:

• Matric / Grade 12 (NQF 4)
• 2–4 years outbound sales experience, including cold calling.
• Experience working in a BPO or high-performance call centre.
• Experience in the telecoms industry is a big advantage.
• Strong communication, resilience, and target-chasing attitude.
• Comfort working with CRM systems and multiple screens.

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Position Overview:

• As a Store-in-Store Consultant, you'll be the face of our brand, providing hands-on demonstrations of the latest Apple technology and services.
• Your proactive approach to customer engagement will drive sales and ensure unforgettable experiences.

Key Responsibilities:

• Showcase cutting-edge Apple products and services.
• Proactively engage customers to understand their needs and preferences.
• Collaborate with internal and external teams for seamless operations.
• Uphold exceptional customer service standards.
• Exceed store targets and contribute to efficient retail operations.

Requirements:

• High school diploma (Matric).
• 3+ years of customer-facing retail experience, preferably in electronics.
• Managerial experience is a plus.
• Proficiency in POS systems, Syspro, and iOS is advantageous.
• Solution-oriented mindset and ability to thrive in a fast-paced environment.
• Thrives in a fast-paced environment and demonstrates a commitment to continuous growth and learning.
• Demonstrated history of delivering outstanding customer experiences.
• Proven ability to exceed store targets and deliver measurable results.
• Familiarity with stock management principles.
• Strong understanding of retail operations and practices.
• Solution-oriented approach to transportation challenges.
• Adapt at working collaboratively in a team setting.
• Passion for delivering exceptional customer service and fostering positive customer relationships.

Our Values:

• Developing People
• Customer Focus
• Ethical Practices
• Innovation
• Brand Alignment
• Social Responsibility
• Fairness
• Adding Value

Closing Date: 25 July 2025

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Job Description

• Store is the home of everything Apple, and Africa’s largest Apple Premium Reseller.
• With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
• We are looking for tech savvy, retail inclined individuals with great communication skills to join our team.
• Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
• You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services.
• You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
• We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
• If you thrive on teamwork and great customer service.
• This position might just be for you.

Do you have a minimum of a Matric certificate?

• Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
• Are you passionate about our products and have some experience?
• Apply now!