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  • Posted: Dec 18, 2019
    Deadline: Not specified
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  • CSG International (NASDAQ: CSGS) is the trusted global partner to help clients launch and monetize communications and entertainment services in the digital age. Leveraging 30 years of experience and expertise in voice, video, data and content services, CSG delivers market-leading revenue management and customer interaction solutions in licensed and managed s...
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    Billing Analyst

    Setting up customer’s billing, processing and analyzing data, producing invoices and billing reports for Managed Service Customers. This position supports Managed Service customers directly by phone or e-mail to address their billing or application questions and issues. A Billing Analyst may be asked to oversee the production activities of other Billing Analysts when assigned to do so. This role will exercise discretion and independent judgment under general supervision.

    • Producing and analyzing billing reports for Managed Service customers.
    • Analyzing the results of processed files and making corrections if needed.
    • Use CSG’s Singleview Software.
    • Responsible for compiling bill count reports and providing invoicing data to the finance department.
    • Independent interaction with customers concerning their billing.
    • Management of data to produce invoices for mailing /shipping per billing schedule.
    • Maintain customer data in database.
    • Monitor customer email inbox.
    • Use other software for tracking and analysis of data.
    • Identifies problems/issues during billing cycles and solves or requests assistance in solving.
    • May assist less experienced peers.
    • Latitude for independent judgment/action.
    • Work on moderately complex activities.
    • Other duties as assigned.

    go to method of application »

    Development Consultant

    Incumbent is accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values.

    Education

    • Bachelor’s degree in Computer Science, Engineering or Business or equivalent education/experience required.

    Experience

    • 2 years of programming or software development experience.

    Preferred

    • Experience with multi-user, complex software applications

    Knowledge, Skills And Abilities

    • Basic understanding of client requirements and CSG software product implementation.
    • Ability to develop algorithms, to develop code, to debug code, and to document.
    • Works well within a team environment.
    • Excellent verbal and written communication to effectively convey and clarify complex information.
    • Ability to read, write, speak and understand the English language in a business environment.
    • Programming Skills & Technology Requirements:
    • Knowledge of one or more relevant programming language, typically C, C++, Perl, Java, SQL, XML
    • Broad understanding of UNIX operating environment.
    • Broad understanding of end to end real time integration
    • Customer Management Domain knowledge, e.g. PeopleSoft
    • Knowledge of Multi-tiered, relational database architectures with UNIX, Oracle and Windows as the primary operating environments.
    • Knowledge of middleware technologies, e.g. Tuxedo
    • Awareness of industry standards such as TMForum
    • Awareness of Agile Software development methodologies such as SAFE or Kanban

    Method of Application

    Use the link(s) below to apply on company website.

     

  • Send your application

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