Setting up customer’s billing, processing and analyzing data, producing invoices and billing reports for Managed Service Customers. This position supports Managed Service customers directly by phone or e-mail to address their billing or application questions and issues. A Billing Analyst may be asked to oversee the production activities of other Billing Analysts when assigned to do so. This role will exercise discretion and independent judgment under general supervision.
Incumbent is accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values.
Knowledge, Skills And Abilities
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