We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is...
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What you’ll be doing
As part of your role, your responsibilities will include:
Have knowledge of and able to:
- Design, build, test and deploy multidimensional cubes, rules and ETL processes; to name a few.
- Maintain existing TM1 Models.
- Develop user interfaces for capturing data; development of PAW reports and maintenance thereof.
- Post deployment support and maintenance; along with creation of technical and ‘how to’ documentation.
- Integration of new sources of data so that it can be included in relevant processes and pushed to the necessary tool as determined by our clients.
- User & Permission Management.
- Monitor Server Performance.
- User Training.
- Continually searching for new and useful ways to obtain, integrate and analyse data that is relevant to the company’s business model.
- Find ways to, on a continuous basis, improve processes within current systems. Taking a proactive, rather than reactive approach.
- Troubleshooting and problem-solving of problematic and complex user queries.
- Translating client requests into technical requirements - creating comprehensive project roadmaps and ensuring this is executed as effectively and efficiently as possible.
- Be involved in defining development best practices and applying them to the larger team.
- Teach and mentor colleagues and junior members within the team - upskill and invest time in their skill set and success.
- Support end users with the IBM Planning Analytics (TM1,PAX,PAW) system.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- At least 3 or more years of IBM Planning Analytics (TM1) development experience in a Finance environment.
- Undergraduate degree (or substantial progress towards one) with majors in Information Systems/Technology, Mathematics, Statistics, Engineering or similar.
- Alternatively, at least 3 years work experience in a business intelligence role will be considered.
- Considerable knowledge and experience with cube technology.
- Considerable knowledge and experience with dimensional modeling.
- Considerable knowledge and experience with PA, PAW and PAX.
- Considerable knowledge and experience with OLAP tools.
- Proficient in Excel (including pivot tables, graphs, Get Data from different source).
- Conceptualizing new solutions based on business requirements.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Strong understanding of the fundamentals of financial accounting
- SQL Knowledge
- VBA Knowledge
- Python knowledge
- Experience solving complex problems using data analysis
- Willingness to learn a new software tool
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Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Senior Dynamics 365 Developer you’ll be supporting the delivery, implementation and support of the Dynamics NAV and Business Central ERP system at a technical level.
- This will help us excel, and allow users of the systems faster and more accurate results as close to real time as possible, to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Provide a hands on development approach to the Nav and Business Central Software deployment throughout the business
- Design, develop and maintain integration functions into existing platforms within the Business.
- Create and maintain technical documentation related to customization, integrations, and developments.
- Help manage and control the Global Software Environments.
- Assist with implementing new functionality and software upgrading.
- Support end users with the Navision ERP and Business Central system across all subsidiaries.
- Ensure that the needs of users are met in accordance with service level agreements.
- Ensuring the Dynamics NAV and Business Central system is accessible to users at all times. To take responsibility for highlighting areas of inadequacy and proposing steps for improvement.
- Carry out from time to time and as directed, any other duties as required in addition to the above that will be both reasonable and within your capabilities. For Example: Other BI and Reporting related functions.
- Power Platform capability is considered advantageous, as the role may involve integration and customization using Power Apps, Power Automate, and Power BI.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
- The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Minimum of 5 years’ proven experience with Dynamics NAV or Business Central
- Knowledge of development methodologies and patterns
- Willingness to research, learn and apply new technologies and languages
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Accounting understanding
- A computer science related degree, diploma or similar
- Knowledge of MS SQL Server (databases), C#, Stored Procedures and Visual Studio
- Experience with Azure development and deployment
- Experience in Power Platform development (Advantageous)
- Integration development for NAV or Business Central
- Certification in Microsoft Dynamics 365 Business Central Development
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What you’ll be doing
As part of your role, your responsibilities will include:
- Investigate in detail, all delegated complaints received within agreed SLA’s.
- Assign new complaints received via all channels daily.
- Assess, communicate, and delegate all complaints to the correct departments for feedback.
- Work in collaboration with other departments, to provide solutions and resolutions to received complaints and to ensure compliance with agreed SLA’s.
- Provide articulate, professional and customer focused responses – with first time resolution in mind always.
- Keep the internal complaints tracking tool up to date, always.
- Adhere to the outlined complaints handling processes, procedures, and recommended improvements.
- When relating to the complaints process, provide compliance and process direction to all departments, to ensure continued adherence to regulatory obligations and industry standards relating to online gambling.
- Assist with internal and external audits when requested.
- Assist with ad-hoc reporting.
- Provide feedback related to issues highlighted during the handling of complaints, as well as any policy or procedural updates, to the business.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Degree / diploma in Law, Business Administration, Communication, Public Relations, Consumer Protection, Compliance, Risk Management, or related fields OR Minimum of 18 months experience in a Customer Service centric, Complaints Handling or Regulatory Compliance role.
- Excellent written and verbal communication skills - ability to write clear, professional and empathic responses
- Proficient in identifying root cause and contributing factors when conducting objective and independent investigations
- Sound judgement and decisiveness
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Knowledge & exposure to compliance, risk and fraud, and responsible gaming practices
- A solid understanding of sportsbook and casino related queries
- Ability to differentiate between Compliance vs Commerciality
- Working knowledge of Excel
- Process writing
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What you’ll be doing
As part of your role, your responsibilities will include:
- Full and accurate assessments of all accounts, transactions and related documentation.
- Review client transactions and ensure that detailed and accurate updates are recorded.
- Evaluate customer accounts and take appropriate action as per risk policies.
- Check all account information by using internal control reviews and record comprehensive details in each instance on various software applications.
- Send all appropriate requests for documentation.
- Review documents for legitimacy where necessary.
- Ensure all requirements are met and accurate updates are entered on the system.
- Withhold or release of certain transactions when required to do so (via direct order or decision, as per our risk acceptance criteria).
- Report and record details of customers that do not meet legitimacy standards.
- Extract information and review reports for incongruences.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Degree / diploma in Risk Management, Legal, Accounting or related fields
- Demonstrates consistent behaviour aligned to the Organizational Culture
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Ability to identify, analyse and conclude behavior outside of the normal
- Ability to identify discrepancies and anomalies and analyse trends
- Proficient in MS Excel
Method of Application
Use the link(s) below to apply on company website.
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