Jobs at Excellerate JHI

Main purpose / objective of the position:

• To receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a professional image of the centre. General administrative tasks and support in terms of leasing and procurement administration will also form part of this position as part of support to the centre management team. The candidate will also be required to work as Customer Services Officer over some weekends.

Decision making authority:

• Per approval framework. Training would be required to take decisions of a general nature from which specific judgment can be made to meet a new situation not yet encountered.

Experience / Education:

• Grade 12 or equivalent and at least 2 years relevant experience in an administrative environment.
• Retail shopping centre experience will be a recommendation.

Skills required:

• Telephone skills; General Administrative skills; computer literacy (MS Office, particularly
• Outlook and Word, Excel); Ability to Multi-task; Interpersonal skills, English business writing skills.

Knowledge required:

• Switchboard, General layout of the centre, Policies & Procedures, Relevant legislation, example FICA, OHS.

Competencies required:

• Communication, Customer & Quality Focus, Methodical, Teamwork & co-operation, Self-confidence; tolerance for routine.

Major drivers of work volume:

• Sophistication of switchboard equipment; number and complexity of incoming calls, leasing, procurement, projects.

Interface / relationships with:

• Internal: Centre Manager, Operations Manager, Office Staff
• External: Tenants, Landlord, Contractors

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Main purpose / objective of the position:

• To manage a building / cluster of buildings by optimising the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. To contribute towards the development and training of staff within the company.

Experience / Education:

• At least 5 years experience in the property / centre management industry. Minimum qualification Grade 12. A Business (marketing) or a property related tertiary qualification or equivalent relevant experience.

Skills required:

• People Management; Budgeting and Financial Management; IT Literacy – MS Office, MS Excel, Proptools, Nicor, database; Planning, Coordination and Organising; Networking; Presentation skills; Drivers License.

Knowledge required:

• Advanced Property / Centre management; Technical knowledge; Contract management; Financial management; In-depth knowledge of lease agreements; Understanding of cost budgeting; relevant Statutory requirements; Common law principles applicable to leasing; relevant sections of Labour Relations Act (1994); Debt Collectors Act (1998)

Competencies required:

• Problem Solving; Decision Making; Customer Relationship Building; Communication; Team Leadership; Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience; Financial and Business Acumen.

Major drivers of work volume:

• Vacancies; geographical spread of portfolio; grading and complexity of buildings; lease renewals cycle; tenant/client requirements; profile of centres/buildings; number of owners; public relations and community involvement.

Closing Date 17 August 2023

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Main purpose / objective of the position:

• Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager

Decision making authority:

• Decisions are based on knowledge of theory and systems. Required to choose from a limited array of systems. Required to choose from a limited array of routines or rules at his / her disposal. Works within a specific prescribed policies and guidelines.

Experience / Education:

• A minimum of 3 years’ experience in Facilities / Operations Management. Minimum qualification Grade 12. Electrical, Mechanical or Construction background and Technical skills would be a recommendation.

Skills required:

• Quality/standards awareness and implementation, Basic contract management, Co-ordination Skills, Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS Office (Word, Excel and Outlook), Windows NT, Nicor, MyMCS, Basic MDA Knowledge

Knowledge required:

• In depth knowledge of GPS lease conditions including house rules, knowledge of housekeeping principles, Advanced technical knowledge, knowledge of Company policies and procedures, Administration principles and reporting, Working knowledge of statutory requirements, Knowledge of cost budgeting and control, Working knowledge of the OHS Act, Knowledge of the Property Practitioners Act would be advantageous.

Competencies required:

• Customer & Quality focus, Methodical, Teamwork and Co-operation, Problem solving & Decision making, Financial & Business Acumen, Communication (on higher level); Tolerance for Stress, Assertive, Drive and Productivity

Major drivers of work volume:

• Geographical spread of buildings; Grading and complexity of buildings; Tenant and customer profile; Level of Mechanical / Electrical Complexity; Rental Levels; Management complexity & intensity.

Interface / relationships with:

• Internal: Property / Centre Manager, Lease Administrator, Debtors Administrator,

Closing Date 10 August 2023

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Main purpose / objective of the position:

• To ensure that finance is seen as a value adding business partner (Business, Tenants, Property Asset Management and External clients). Develop Finance's influence in the making of business decisions. To oversee and manage all aspects of the Client Portfolio financial function. To develop systems that cater for the reporting needs of property owners.

Decision making authority:

• Employees in this band make the rules and establish precedents enabling lower bands to produce. They interpret the strategy laid out by Senior Management by applying material and manpower resources to achieve objectives outlined in the strategy specific to minor organizational function. This position operates within budget parameters and Decision framework.

Experience / Education:

• B Com Accounts complete or equivalent as well as 5 years relevant experience.

Skills required:

• Computer literacy: SAP;MS Office - Excel Advanced, Outlook and Word; Essbase; BIMS; Administration Skills; Time Management; Advanced Financial Calculations ; Advanced Financial Reporting; Business planning

Knowledge required:

• Detailed knowledge of all financial policies, procedures and processes; Capital expenditure; Contract Management (leases and suppliers); Legal aspects; IS, BS, Budgets, etc.; GAAP; Tax

Competencies required:

• Communication; Analytical Thinking; Problem solving & decision making; Customer Relationship Building; Team leadership; Change Leadership; Financial and Business Acumen; Applied Strategic Planning; Challenging.

Major drivers of work volume:

• Number of tenants; Number of buildings; Number of clients; Complexity of reporting needs.

Interface / relationships with:

• Internal: Procurement, OPCO's, IT, Accountants, Financial Controllers and Managers, SSC, P&PM, Business
• External: Contractors, Tenants, Property Asset Management, Clients, Financial Directors, Accountants, auditors of listed funds. Portfolio Managers.

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Purpose of the Job

• Perform a financial and administrative function for the portfolio within the Finance and Leasing Department ensuring all Administrative, statistical, budget and forecast is captured and reported accurately and on time.

Role Objectives / Responsibilities
Capturing, analyse and reporting of turnover figures, budgets and forecasts, compilation and facilitation of management reports for the portfolio (commercial and retail) ensuring:

• Retail turnover figures collated and captured within specified deadline.
• Preparation of statistical information and facilitation and compilation of the management report on a monthly basis within specified deadline.
• Updating of turnover and rental statistics on monthly and quarterly basis within specified deadline.
• Lumpsum Turnover calculations.
• Completion of monthly forecast in specified format with specific deadline.
• Completion of annual budget in specified format within specific deadline.
• Review Marketing Fund budget & Forecast.
• Completion of Monthly variance comments in specified format within specific deadline.
• Problems escalated to Finance and Admin Manager immediately.
• Best practices and corporate governance adhered to.
• Back up to the Finance and Administration Manage

Financial Reporting, Monthly accruals, Reconciliations, Variance commentary Building and Marketing Fund:

• Ensure prior months accruals have been reversed.
• Preparing monthly accruals and processing of journals.
• Supplier reconciliations that are required for accrual purposes. Contract management.
• Income accruals.
• Utility accruals.
• Management fee calculation
• ECL
• Tenant Installation & Letting Commission processing.
• Variance commentary to be updated for the building and Marketing fund.
• Month end schedules to be reviewed and comments provided
• Balance sheets to be reviewed.
• Gift card recon – signoff.
• Auditors queries addressed
• Adhoc requests/queries from the Team or Owners depending on economic climate eg COVID19.
• Design/setup templates.

To attend to office administration ensuring:

• Sundry Income updated and reconciled to existing contracts monthly and follow up on payments.
• Filing and record keeping is updated, accurate and easily retrievable
• Back-up for submitting insurance claims, logging of insurance/OB entries as a Public Liability Claim, General Claim or a notification as per company procedure within specific deadlines
• Prepare and report on monthly, weekly and daily foot count stats as requested by Managers and tenants.
• Auditing of Monthly and daily Reports for parking.

People Management

• Support the Admin & Finance team
• Coaching, counselling, mentoring
• Performance management/reviews.

Qualifications

• BCom degree majoring in finance.

Experience

• At least 5 years minimum financial experience.

Knowledge & Skills

• Knowledge of Finance and Administration 
• Analytical
• Proficient in Excel
• SAP
• BI
• Strong reporting skills a necessity
• Legislation and regulations
• Computer literate

Competencies

Essential:

• Adhering to Principles and Values
• Planning and Organising
• Analysing
• Working with People
• Writing and Reporting
• Delivering Results and Meeting Customer Expectations

Desirable:

• Adapting and Responding to Change
• Coping with Pressure and Setbacks 
• Deciding and Initiating Action
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives

Closing Date 11 August 2023

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Main purpose / objective of the position:

• To ensure that finance is seen as a value adding business partner (Business Tenants, property management and clients). Develop Finance's influence in the making of business decisions. To oversee the financial processes and reporting to clients.

Decision making authority:

• This position operates within budget parameters and Decision framework. Decisions are based on knowledge of systems and theory and are chosen from prescribed policies and procedures.

Experience / Education:

• Minimum BCom. with Accounting III and at least 2 years relevant working experience.

Skills required:

• Computer literacy: SAP; NICOR / MDA ; MS Office – Excel, Word and Outlook Administration Skills; Time Management; Advanced Financial Calculations and reporting Knowledge required: Detailed knowledge of Policies and procedures; Capital expenditure; Legal aspects; Tax (including VAT); GAAP & IFRS

Competencies required:

• Communication; Analytical Thinking; Problem solving & decision making; Tolerance for stress; Customer Relationship Building; Teamwork and cooperation; Customer and quality focus; Financial and Business Acumen; Accuracy; Drive and productivity.

Major drivers of work volume:

• Client requirements; complexity of reporting

Interface / relationships with:

• Internal: Financial Manager, IT, Leasing Controller, Property Manager, Accounts Payable &
• Accounts Receivable
• External: Clients

Closing Date 17 August 2023