Jobs at FLASH Mobile Vending

Company:

The Flash Group is a well-established Group with a global strategy, that prides itself on making people’s lives easier through frontier technology. This particular role is in the SwitchFox business unit of the Flash Group. SwitchFox is a specialist in prepaid products and electronic distribution of virtual merchandise, by combining technical innovation with entrepreneurial flair to enable our clients to grow revenue and engage their consumers across all channels within their business.

Culture:

At the Flash Group, and in the SwitchFox business unit of the Flash Group, we realise that “the way we do things around here” drives our business and enables us to achieve our purpose of “Making People’s Lives Easier”. Our 3 values are the drumbeat of our business:

• We are all in
• We have each other’s backs
• We are brave

The Flash Group is looking for a Senior Product Manager to be based in our Trader Division who is a creative, demonstrated leader with excellent technical, problem-solving, and communication skills. The ideal candidate must be able to thrive and succeed in a fast paced entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you will develop and drive high-level strategic product initiatives, but you must also have a high level of emotional intelligence with the ability to influence and motivate to get the right things done. You will be the champion for the needs of your team as well as the Trader’s. At the core of the position is delivery and a passion to make people’s lives easier in the informal communities of SA.

You will need to have:

• BA or BS in a technical field
• 5+ years of product management experience in a leadership capacity’ - including developing technical products in a high growth environment, from inception to delivery
• A strong technical background with software development or technical management experience, and an understanding of the software development life cycle
• Experience working on projects with cross functional teams in an Agile environment
• Business Development or Growth Management experience and experience in creating campaigns and driving product awareness
• Exceptional written and verbal communication skills with the ability to present complex data and information in a clear and concise manner to a variety of audiences, including executives and technical/non-technical leaders
• Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy
• Experience in owning a suite of products and defining long-term product strategy and vision aligned with the customers need in mind
• Experience creating complex technical and functional specifications aligned with business requirements and customer needs
• Previous experience in / with the informal retail industry (will be a major advantage)
• The ability to work with and influence remote teams

You will need to demonstrate:

• Maturity, high judgment, negotiation skills, and the ability to influence others
• A mix of technical and creative talent and exceptional leadership skills – these are key factors to success in this role
• That you are proactive, thoughtful, thorough, decisive, and flexible
• That you always conduct yourself professionally and with integrity
• That you are proficient in strategic, analytical, and critical thinking
• That you have high EQ

As the SPM, you will be responsible for (not limited to):

• Leading individuals across functions to deliver products and ensure product vision is implemented effectively
• Working with multiple teams across the business and all internal and external stakeholders to effectively manage, design and build highly effective product strategies and roadmaps
• Driving the development of new products or product changes and enhancements aligned with our Trader’s needs
• Actively participate with product managers and the product development teams to define product requirements and specifications
• Drive strategic product communications across the organization (e.g. decision narratives, product updates, tracking of successes and failures) internally and externally with business leaders and all relevant stakeholders
• Drive alignment on product features, business metrics, and business strategies across the organisation
• Identify business opportunities to expand, automate, or optimize our Trader product offering
• Facilitate and drive innovation of new products that align with business strategy and Trader needs
• Evolve product strategy based on research, data, and industry trends.
• Proactively identify and resolve strategic issues or bottlenecks that may impair the team’s ability to meet strategic, financial, and technical goals.
• Conduct data analysis to drive decision making and identify key challenges and opportunities

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Company:

The Flash Group is a well-established Group with a global strategy, that prides itself on making people’s lives easier through frontier technology. This particular role is in the SwitchFox business unit of the Flash Group. SwitchFox is a specialist in prepaid products and electronic distribution of virtual merchandise, by combining technical innovation with entrepreneurial flair to enable our clients to grow revenue and engage their consumers across all channels within their business.

Culture:

At the Flash Group, and in the SwitchFox business unit of the Flash Group, we realise that “the way we do things around here” drives our business and enables us to achieve our purpose of “Making People’s Lives Easier”. Our 3 values are the drumbeat of our business:

• We are all in
• We have each other’s backs
• We are brave

The Flash Group is looking for an experienced, high-potential, flexible, innovative, and forward-thinking Product Manager to join the Trader Division. You will have a high degree of ownership over product growth and customer experience. We are looking for someone who can flow effortlessly between the big picture vision of ‘Making Peoples Lives Easier’ and the critical details needed to bring a product to market in the informal retail space. The successful candidate will be customer focused and have a passion for managing and growing products that are impactful. This person will thrive in a fast-paced environment, embrace ambiguity with critical, analytical thinking, and drive end-to-end product growth with buy in from key stakeholders.

You will be responsible for (but not limited to):

• Collaborating with numerous cross-functional teams (both technical and non-technical) to coordinate and manage product changes and growth.
• Developing detailed, crisp business requirements and user stories, in collaboration with our product development teams
• Regular communication with senior management on status, risks and change control
• Identifying opportunities to accelerate customer acquisition, grow engagement, and increase product usage
• Collaborating with Group Product our Marketing Team to identify key growth opportunities and develop the strategies and tactics to capture and measure the value of those opportunities
• Gathering market research and studying industry trends

You will need to have:

• 3+ years of relevant product management experience
• Relevant tertiary qualification
• Experience managing multiple projects/products from concept to deployment.
• Excellent written and verbal communication skills
• Negotiation skills to prioritize projects and get commitments from internal stakeholders, including product development teams and leaders at multiple levels across the organisation
• Experience working in an Agile environment with cross-functional teams
• An unparalleled bias for action with an ability to operate in an ambiguous, dynamic and fast paced environment with tight deadlines
• An understanding of digital marketing channels and how to best leverage them for growth
• Previous experience creating product campaigns
• A passion for data driven decisions and customer experience
• Ability to work with and influence remote teams

You will need to demonstrate:

• That you are a self-motivated individual with strong technical and analytical skills, high detail-orientation and excellent written and verbal communication (Candidates with growth focused product management and/or growth marketing experience preferred)
• A mix of technical and creative talent in product management with a focus on growth and innovation
• An affinity for, and examples of, data driven decisions which have enabled high growth in the past
• Long, proven track record of analytical and quantitative skills and use of hard data to develop experimentation roadmaps
• A willingness to roll up your sleeves and do whatever is necessary to help the team succeed