Product Manager at Flash Group

Company:

The Flash Group is a well-established Group with a global strategy, that prides itself on making people’s lives easier through frontier technology. This particular role is in the SwitchFox business unit of the Flash Group. SwitchFox is a specialist in prepaid products and electronic distribution of virtual merchandise, by combining technical innovation with entrepreneurial flair to enable our clients to grow revenue and engage their consumers across all channels within their business.

Culture:

At the Flash Group, and in the SwitchFox business unit of the Flash Group, we realise that “the way we do things around here” drives our business and enables us to achieve our purpose of “Making People’s Lives Easier”. Our 3 values are the drumbeat of our business:

• We are all in
• We have each other’s backs
• We are brave

The Flash Group is looking for an experienced, high-potential, flexible, innovative, and forward-thinking Product Manager to join the Trader Division. You will have a high degree of ownership over product growth and customer experience. We are looking for someone who can flow effortlessly between the big picture vision of ‘Making Peoples Lives Easier’ and the critical details needed to bring a product to market in the informal retail space. The successful candidate will be customer focused and have a passion for managing and growing products that are impactful. This person will thrive in a fast-paced environment, embrace ambiguity with critical, analytical thinking, and drive end-to-end product growth with buy in from key stakeholders.

You will be responsible for (but not limited to):

• Collaborating with numerous cross-functional teams (both technical and non-technical) to coordinate and manage product changes and growth.
• Developing detailed, crisp business requirements and user stories, in collaboration with our product development teams
• Regular communication with senior management on status, risks and change control
• Identifying opportunities to accelerate customer acquisition, grow engagement, and increase product usage
• Collaborating with Group Product our Marketing Team to identify key growth opportunities and develop the strategies and tactics to capture and measure the value of those opportunities
• Gathering market research and studying industry trends

You will need to have:

• 3+ years of relevant product management experience
• Relevant tertiary qualification
• Experience managing multiple projects/products from concept to deployment.
• Excellent written and verbal communication skills
• Negotiation skills to prioritize projects and get commitments from internal stakeholders, including product development teams and leaders at multiple levels across the organisation
• Experience working in an Agile environment with cross-functional teams
• An unparalleled bias for action with an ability to operate in an ambiguous, dynamic and fast paced environment with tight deadlines
• An understanding of digital marketing channels and how to best leverage them for growth
• Previous experience creating product campaigns
• A passion for data driven decisions and customer experience
• Ability to work with and influence remote teams

You will need to demonstrate:

• That you are a self-motivated individual with strong technical and analytical skills, high detail-orientation and excellent written and verbal communication (Candidates with growth focused product management and/or growth marketing experience preferred)
• A mix of technical and creative talent in product management with a focus on growth and innovation
• An affinity for, and examples of, data driven decisions which have enabled high growth in the past
• Long, proven track record of analytical and quantitative skills and use of hard data to develop experimentation roadmaps
• A willingness to roll up your sleeves and do whatever is necessary to help the team succeed