Jobs at IDC

Qualification and Experience

• Bachelor’s Degree
• A Post graduate Qualification in a relevant field (e.g. CA(SA), MBA/MBL, LLB, Engineering; Project Management will be an added advantage
• The preferred candidate will have a minimum of 5-8 years’ experience in field of discipline.
• Experience in public, financial or development finance institutions and understanding of all applicable legislative and governance principles is preferred.
• Candidate must have an understanding of the role of the IDC.
• The candidate must have absolute commitment towards the values of the Corporation.
• Experience in engaging, managing and negotiating with relevant specialist bodies, government institutions, industry associations etc.

Roles and Responsibilities
Financial / Shareholder Returns

• To manage the Divisional budget and cost centers. Consolidating budget reports in the division.
• To assist Departmental Heads in collating inputs to the annual budgeting process.
• To consolidate budget reports across the Division from Departmental Heads.
• To assist in reporting Divisional activities and preparing comparative reports.

Divisional Operational Processes

• To serve as strategic advisor and counsel to Divisional Executive.
• To assume day-to-day responsibility for projects and tasks and coordinate the execution of strategic initiatives.
• To create and maintain cross-departmental relationships.
• To assess inquiries directed to the Divisional Executive in order to determine the proper course of action and, where required, delegate to the appropriate individual to ensure resolution.
• Participate in strategy formulation and implementation for the Division.
• Provide strategic advice and support on policy matters.
• Assist with reporting on various operational activities/initiatives.
• Assist in the implementation of an effective client experience management framework including oversight of process optimization and digitization, complaints management, culture skills and targeted client service levels.
• Analyse trends and provide recommendations for remediation.
• Prepare Management information reporting and table analysis at key governance forums.
• Monitor and evaluate Divisional performance and ensure appropriate measures/interventions are put in place.
• To generate ideas for improvement of cross functional processes or resolution of complex problems.
• Participate in corporate strategic initiatives/projects.
• Research and provide specialist knowledge and advice to Divisional Executive relating to all operational aspects.
• Provide input to Executive Management Committee (Exco) and other strategic committees in the Corporation.
• To input into effective formulation and implementation of Divisional systems and procedures to ensure compliance and provide innovative solutions to take operations forward.

Roles and Responsibilities (cont.)

Corporate Strategic Alignment

• To participate in and support Corporate Initiatives.
• To formulate and implement innovative ways to improve Customer focus.
• Monitor and evaluate Divisional strategic priorities and preparation of reporting and presentation requirements.

Customer Focus & Stakeholder Management

• To foster and maintain relationships with internal and external clients.

Learning, Leadership & People Growth

• Keep up to date with latest strategic trends and developments (conferences and relevant forums).
• To research best practice measures.
• Take responsibility for personal development and growth.
• Promote the sharing of knowledge and best practice in the Division

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Main duties and responsibilities

Financial /Shareholder Returns

• Process the Executive’s office expenditure and / or invoices.

Internal /Operational Processes

• Provide comprehensive secretarial and general administrative support to the Divisional Executive and the Industry Planning Unit, including support to the broader Industry Planning team
• Receive, direct and relay telephone messages and follow up with relevant team members to ensure actions are addressed
• Prepare and coordinate administrative documentation, including correspondence, reports, presentations, meeting packs and scheduling of appointments
• Coordinate and support departmental and Industry Planning Unit meetings, including team meetings and regular huddles
• Arrange and manage meetings, events, workshops and related logistical support
• Assist in minutes taking (where required) and ensure timely circulation of finalised documents
• Manage the Executive’s and Industry Planning Head’s diary
• Maintain the general filing system and file all correspondence, as well as maintaining electronic filing on Docupedia and the SharePoint
• Arrange travel, accommodation and logistics, including processing of claims and preparation of complex itineraries, for the Divisional Executive and Industry Planning team (as required)
• Facilitate maintenance of office equipment and requisition stationery
• Facilitate the onboarding of new staff members joining the team
• Maintain confidentiality in the execution of all duties
• Managing and maintaining the Executive engagement platform with staff

Customer focus & stakeholder management

• Provide professional and responsive secretarial support to the Divisional Executive and Industry Planning Unit
• Support effective coordination and communication between the Divisional Executive, Industry Planning Unit, internal support functions and relevant stakeholders
• Provide an efficient customer service to both internal and external customers
• Communicates in a positive and effective manner with the Divisional team members, employees and other stakeholders
• Facilitate Divisional deliverables through interaction and coordination with Personal Assistants, Administrators and Executive Secretaries of other Executives
• Provide support to other Executives, where required, in line with divisional priorities

Learning, leadership & people growth

• Manage own development to enhance own competencies
• Participate in knowledge sharing in the team

Qualification and Experience
Qualifications

• Relevant Diploma

Knowledge & experience

• The candidate must at least have a minimum of 5 years’ experience as a Secretary.
• Knowledge of accounting, data and administrative management practices and procedures, business and management principles.
• The following computer skills and knowledge of office software packages are essential:
• MS Word; PowerPoint; Excel; Outlook
• Knowledge of SAP will be an added advantage