Jobs at Impact- (2 Positions)

Your Role At Impact

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual mandate, deliver the highest quality software on new features while simultaneously ensuring ongoing quality by means of test automation.

This is an meaningful opportunity at Impact, where you will have a direct influence on product features at each phase of the software lifecycle. As a key member of a feature squad, you will partner closely with software Development Engineers and Product Managers to understand product requirements. Your feedback will be key to the success of each feature the squad delivers.

The ideal candidate will be expected to scrutinize new features. Finding illogical flows in UI, building detailed test plans, and architecting the approach to ensure the feature works well into the future.

Marketing

What You'll Do:

• Accountable for Automation Testing.
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment.
• Test planning & analysis of requirements.
• Sign-off on manually scripted test cases.
• Review and action pull requests.
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verified.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine of the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions.
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail.
• Run regression tests against the applications for automated build and testing environments.
• Implement automated tests using a Selenium framework.
• Ensure QA automated test framework is documented, with focus on continuity.

What You Have

• Tertiary qualification in related field (Bachelors Degree or BTech)
• At least 3 years experience in SDLC (Software Development Life Cycle).
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Experience working in public cloud infrastructure (GCP or AWS)
• Experience writing SQL queries

Benefits/Perks

Unlimited PTO policy

• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

• Learning the advanced partnership automation products

Medical Aid and Provident Fund

• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund

Stock Options

• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment

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Your Role At Impact

An exciting opportunity to join the Customer Engineering group at a global company that has teams across New York, Santa Barbara, Cape Town and Sydney. We are scaling fast globally, with a constant focus on functions that can elevate, delight, retain and grow our customer’s experience. As a Technical Services Engineer, you will be in the middle of all technical issues facing our client base and will be using your technical expertise to help identify improvements to our technology.

This position will be based in Cape Town post Covid-19 and welcomes anyone who is interested in relocating.

What You'll Do

• Leading technical integrations of new clients
• Manage and support existing integrations
• Identify and spec out tools/reports that assist with our troubleshooting processes
• Work closely with other functional teams such as Engineering, Product, Solutions and Customer Success
• Resolve tickets in the incoming Technical Services queue
• Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution and communication
• Assisting in the creation of technical related help content / documentation that is made available to clients

What You Have

• Undergraduate degree in Computer Science, Engineering, Science, Math's or related Science or Commerce discipline
• 2+ years experience in Integration Support, Sales Engineering, Software Development or related discipline, preferably in an external customer-facing capacity.
• Ability to perform log analysis, including writing SQL queries.
• Experience in Web application and tool development is preferred.
• Experience of at least one scripting / programming language (Python, PHP) is preferred.
• Passion for solving customer issues in a fast paced environment
• Excellent verbal and written communication skills
• Ability to learn new technologies quickly and work independently

Benefits/Perks

Unlimited PTO policy

• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

Training & Development

• Learning the advanced partnership automation products

Medical Aid and Provident Fund

• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund

Stock Options

• 4-year vesting schedule pending Board approval
• Internet Allowance
• Flexible work hours
• Casual work environment