Jobs at Lesaffre

Job Description
Missions

• The Sales Representative is responsible for promoting and selling Lesaffre South Africa's products to existing and potential customers, building and maintaining strong customer relationships, identifying new business opportunities, and ensuring customer satisfaction to drive revenue growth and market share.
• This role requires a strong understanding of sales techniques, customer relationship management, and the ability to effectively communicate the value proposition of Lesaffre's products.

Main responsibilities

Customer Relationship Management:

• Develop and maintain strong relationships with existing customers through regular visits, calls, and follow-ups
• Identify and pursue new business opportunities within the assigned territory
• Understand customer needs and provide appropriate product solutions
• Address customer concerns and resolve issues promptly to ensure high levels of customer satisfaction
• Collect market intelligence and customer feedback to inform product development and marketing strategies

Sales and Business Development:

• Achieve and exceed sales targets and key performance indicators
• Develop and implement territory sales plans to maximize market penetration
• Conduct product demonstrations and presentations to showcase Lesaffre's offerings
• Negotiate sales terms and close deals effectively
• Monitor competitor activities and market trends to identify opportunities and threats

Product Knowledge and Technical Support:

• Maintain comprehensive knowledge of Lesaffre's product range, applications, and benefits
• Provide technical advice and support to customers on product usage and applications
• Collaborate with the technical team to address customer-specific requirements
• Valid driver's license and willingness to travel within the assigned territory
• Experience with sales reporting tools

Qualifications
Education and Experience

• Relevant qualification in Sales, Marketing, Business, or a related field
• Minimum 2 years of experience in sales, preferably in the food or baking industry
• Valid driver's license and willingness to travel within the assigned territory
• Experience with CRM systems and sales reporting tools

Technical Skills

• Proficient in MS Office (Word, Excel, PowerPoint)
• Basic financial acumen to understand pricing structures and profit margins
• Time management and organizational skills
• Presentation and negotiation skills

Personal Attributes

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Results-driven with the ability to work independently
• Resilient and persistent in pursuing sales opportunities
• Problem-solving and decision-making abilities
• Adaptable to changing market conditions and customer requirements
• High level of integrity and professional ethics
• Team player with the ability to collaborate effectively
• Self-motivated with a positive attitude
• Ability to build and maintain relationships at all levels

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Job Description
Missions

• Contribute to make LESAFFRE known as a Global Key Actor in Bread-making Solutions (Yeasts, Bread-Making Ingredients, Technical Support) in the Republic of South Africa
• Oversee the smooth and efficient execution of logistics operations for Lesaffre South Africa, Aries Baking Supplies, and Bakelab
• Ensure compliance with relevant South African laws, regulations, and industry standards related to logistics and transportation

Main responsibilities

Operations Management

• Oversee the daily logistics operations, including transportation scheduling, and distribution processes
• Coordinate the work of logistics personnel, such as Logistics Coordinators, and Drivers, to ensure tasks are completed efficiently
• Monitor and analyze key performance indicators (KPIs) related to logistics operations, identify areas for improvement, and implement corrective actions
• Ensure compliance with all relevant laws, regulations, and industry standards related to logistics and transportation

Transportation Coordination

• Manage the scheduling and routing of transportation activities, ensuring timely and cost-effective delivery of products
• Liaise with carriers, freight forwarders, and other logistics service providers to coordinate transportation activities
• Monitor the performance of logistics service providers and address any issues or concerns
• Optimize transportation routes and modes to improve efficiency and reduce costs

Continuous Improvement

• Identify and implement process improvements to enhance the efficiency, reliability, and cost-effectiveness of logistics operations
• Analyze data and generate reports to support decision-making and strategic planning
• Provide training and guidance to logistics personnel to enhance their skills and knowledge
• Collaborate with the Logistics Manager and cross-functional teams to identify and address operational challenges

Qualifications
Education and Experience

• High school diploma or equivalent
• Minimum 3 years of experience in a logistics or supply chain role, preferably in a supervisory capacity
• Strong understanding of logistics operations, including transportation, warehousing, and distribution
• Certification in logistics or supply chain management is preferred

Technical Skills

• Proficient in using logistics management software, transportation management systems
• Ability to analyze data, generate reports, and make data-driven decisions
• Strong organizational and problem-solving skills
• Familiarity with relevant laws, regulations, and industry standards related to logistics and transportation

Personal Attributes

• Effective leadership and people management skills
• Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams
• Attention to detail and a focus on continuous improvement
• Adaptability and flexibility to handle changing priorities and respond to dynamic business needs
• Commitment to safety and compliance in logistics operations