Jobs at MiWay Insurance Limited

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

What will you do?

• Up for a new challenge and feel you can make a difference?
• The Claims Legal Department is looking for an enthusiastic individual as a Legal Recoveries Advisor in our Legal Department to action Legal claims for Personal and Business Insurance. This is a talent pool posting. We are proactively building a network of qualified candidates for future opportunities.

Minimum Requirements

Minimum Qualification Required  

• Grade 12/Standard 10/NQF 4  
• Related legal tertiary qualification (beneficial) 

Minimum Experience  

• Experience in a legal environment or position advantageous)  
• Recoveries and advantageous if Liabilities, specific to Motor Vehicle Accident advantageous

Knowledge and Skills

• Operate within claims guidelines and compliance
• Assists with claims administration
• Assists with claims settlements

Personal Attributes

• Self-development - Contributing dependently
• Decision quality - Contributing dependently
• Action orientated - Contributing dependently
• Communicates effectively - Contributing dependently

Core Competencies

• Cultivates innovation - Contributing dependently
• Customer focus - Contributing dependently
• Drives results - Contributing dependently
• Collaborates - Contributing dependently
• Being resilient - Contributing dependently

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Build a successful career with us

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth.
• Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

What will you do?

• As an (INBOUND) Sales Team Manager you will be required to lead a high‑performing sales team within the insurance sector. If you are passionate about developing talent, driving consistent sales performance, and cultivating a winning team culture, this role offers you the opportunity to make a significant impact.
• Conduct regular performance reviews and implement improvement plans where needed.Provide continuous coaching, mentorship, and product knowledge training to enhance team capability.Inbounds Team Manager is required to be knowledgeable on all aspects of the products, processes and systems. 
• Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of query resolution.

Minimum Qualification and Experience

Minimum Qualification

• Grade 12/ Matric /NQF 4 
• RE5 Certificate
• FAIS ( As per DOFA date)

Minimum Experience

• Minimum 1-2 years’ experience as a Sales Team Manager in insurance
• Minimum 1-5 years' experience in  Short- term Insurance Industry will be adventagous 
• Minimum experience in a Telesales (Inbound) department

Knowledge and Skills

• Reporting and communication
• Drive leads and service targets
• Management of employees
• Coaching, quality and compliance

Personal Attributes

• Decision quality - Contributing independently
• Interpersonal savvy - Contributing independently
• Plans and aligns - Contributing independently
• Directs work - Contributing independently

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

go to method of application »

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

What will you do?

• Senior Compliance and Risk Manager will provide independent oversight and strategic leadership across the Compliance and Risk functions, ensuring the organisation operates within legal, regulatory, and risk appetite parameters, while safeguarding stakeholder value and supporting business objectives.
• The role is accountable for embedding a strong compliance culture, enhancing enterprise risk management capabilities, and ensuring robust governance aligned to regulatory and internal standards. 

Key Responsibilities
Compliance Management

• Develop, implement, and maintain the regulatory compliance framework, policies, and procedures
• Maintain and update the regulatory universe and communicate changes to stakeholders
• Monitor compliance with legislation, regulatory obligations, and internal policies
• Develop and oversee Compliance Risk Management Plans (CRMPs)
• Provide proactive regulatory advisory to business units
• Lead regulatory reporting and engagement with regulators (e.g. FSCA, Information Regulator)

Enterprise Risk Management

• Support implementation and enhancement of the ERM framework
• Oversee enterprise-wide risk identification, assessment, and mitigation processes
• Maintain and monitor the risk register, ensuring key risks are tracked and escalated
• Facilitate risk appetite embedding and alignment to business strategy
• Provide regular risk reporting to management, Exco, and Board committees

Monitoring, Assurance and Reporting

• Develop and execute risk-based compliance and risk monitoring plans
• Track compliance breaches, incidents, and remediation actions
• Provide consolidated reports to applicable forums
• Monitor effectiveness of internal controls and governance processes

Governance and Regulatory Engagement

• Support governance forums with insights and reporting
• Ensure adherence to governance standards and regulatory expectations
• Maintain independence while providing advisory input to the business
• Engage proactively with regulators, audits, and inspections
•  Support governance structures that ensure clear separation between risk oversight and business operations

Culture, Training and Capability Development

• Drive a strong compliance and risk culture across the organisation
• Develop and deliver training and awareness programmes
• Provide mentorship and leadership to compliance and risk teams
• Support capability development and maturity of control functions

Strategic Contribution

• Provide input into strategic initiatives, product development, and partnerships
• Identify emerging regulatory and risk trends impacting the business
• Ensure risk and compliance considerations are embedded in business decisions

Minimum Requirements
Qualifications

• Compulsory: LLB / BCom Law / Bcom Risk 
• Postgraduate qualification (advantageous, e.g. Risk Management or Compliance)
• Registered FAIS Compliance Officer Category 

Experience

• 8–10 years’ experience in compliance and/or risk within financial services (insurance preferred)
• Experience engaging with regulators (e.g. FSCA)
• Proven track record in leading compliance or risk functions
• Experience in governance forums and board level reporting

Knowledge and Skills

• Compliance advice, training and documentation reviews
• Compliance and legal projects management

Risk Management

• Coaching and mentoring of less experienced compliance employees
• Regulatory compliance reporting and monitoring

Personal Attributes

• Business insight - Contributing through others
• Builds networks - Contributing through others
• Manages complexity - Contributing through others
• Persuades - Contributing through others

Core Competencies

• Cultivates innovation - Contributing through others
• Customer focus - Contributing through others
• Drives results - Contributing through others
• Collaborates - Contributing through others
• Being resilient - Contributing through others