Jobs at Mr Price Group

Job Description

• Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs.   

Responsibilities

• Negotiate payment arrangements in accordance with set standards
• Accurately updating customers' information
• Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
• Ensuring all quality of work is in line with Service Level Agreements.              

What’s in it for you…

• Achieve your targets and enjoy uncapped incentives.
• We offer extensive learning and development opportunities to help you advance your career
• Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home,Mr Price Sport, and Miladys
• After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares. 
• Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
• Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
• Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs           

Qualifications

• Minimum Grade 12 qualification
• 6-12 months in Debt Collection, ideally within a Call Centre environment.
• Familiarity with the life cycle of an account, the collection process, and the systems that support these processes.
• Proficiency in MS Office. 
• Excellent telephone etiquette, strong customer service orientation, meticulous attention to detail, and a collaborative team player.
   

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Job Description

• Mr Price Logistics is looking for a qualified and experienced Artisan Assistant, the role will be based at the Mr Price Group DC in Hammersdale. The successful individual will provide support and assistance in maintaining operational equipment through planned preventative maintenance, thereby eliminating unplanned production lost time and extending the life span of equipment. 

Responsibilities

• To attend to mechanical installations and repairs, to improve efficient running of operations.
• Assist and support artisans in fault finding on breakdowns.
• Inspect building and site regularly to identify problems i.e., water leakages; broken fence; the need for welding and all necessary maintenance.
• Assist with the replacement of worn or damaged motor parts/components.
• Check oil levels, electronic components and breaking devices and replacing defective parts.
• Checking the operating functionality of safety and warning devices and attending to the replacement thereof.
• To track all conveyors in the Distribution Centre to ensure the smooth running of operations.To attend to mechanical installations and repairs, to improve efficient running of operations.
• Assist and support artisans in fault finding on breakdowns.
• Inspect building and site regularly to identify problems i.e., water leakages; broken fence; the need for welding and all necessary maintenance.
• Assist with the replacement of worn or damaged motor parts/components.
• Check oil levels, electronic components and breaking devices and replacing defective parts.
• Checking the operating functionality of safety and warning devices and attending to the replacement thereof.
• To track all conveyors in the Distribution Centre to ensure the smooth running of operations.

Qualifications

• Grade: 12 / NQF4 or Equivalent qualification, N3 or N4 in Electrical or Mechanical Engineering. 
• 3-5 years’ experience in a production/maintenance environment
• Basic trade knowledge of electrical or mechanical engineering
• Business understanding of DC Operations and Retail.

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Job Description

• To provide frontline support for all operational technology systems within the Distribution Centre, ensuring minimal downtime and optimal performance of automated and semi-automated systems, including conveyor systems, scanners, PLCs, WMS interfaces, RMS and network-connected devices.

Responsibilities
Technical Support

• Troubleshoot and resolve issues with warehouse control systems (WCS), Robotic Management System (RMS), warehouse management systems (WMS), and related hardware.
• Provide hands-on support for barcode scanners, label printers, handheld terminals, and other operational devices.
• Monitor and maintain PLC-controlled systems and conveyor automation.

Preventive Maintenance

• Conduct routine checks on operational technology infrastructure.
• Collaborate with maintenance teams to schedule and perform preventive maintenance on integrated systems.

System Monitoring & Reporting

• Monitor system performance and generate reports on uptime, faults, and trends.
• Escalate recurring issues and assist in root cause analysis.

Project & Change Support

• Assist in the rollout of new technologies, upgrades, and system integrations.
• Support testing and commissioning of new equipment or software.

Collaboration

• Work closely with IT, engineering, and operations teams to ensure alignment and rapid issue resolution.
• Liaise with vendors and service providers for escalated support and warranty claims.

Qualifications

• Diploma or equivalent in Electrical Engineering, Mechatronics, Industrial Automation, or Information Technology.
• 2+ years’ experience in a distribution centre, manufacturing, or logistics environment.
• Familiarity with:
• PLCs (e.g., Siemens, Allen-Bradley)
• SCADA or HMI systems
• WMS/WCS platforms
• Networking basics (TCP/IP, switches, Wi-Fi)
• Strong troubleshooting and diagnostic skills.
• Ability to work under pressure in a fast-paced environment.