Jobs at Netsurit

Job Description

• Netsurit's mission is to "Support the dreams of the doers." For Netsurit, this means helping employees achieve their personal dreams and ambitions while they free up our customers to meet their broader business goals by taking the burden of day-to-day IT operations off their shoulders. What's your dream? Join the Netsurit Team and enjoy a culture where each employee is encouraged to dream and work on their dreams!
• About Netsurit: We are #305 on Inc 5000 America's Fastest-Growing Private Companies! We were also awarded the 2024 Winner for Global MSP501 in the Top 500 Managed Service Providers!

Requirements:

• The IT Services Consultant must have at least 3-5+ years' experience in the IT & Networking environment and must have formal IT qualifications, ideally Microsoft roll-based certifications.
• A candidate with both the attitude and aptitude to succeed in Server/Network Support, Cloud technologies,
• Projects and Client services consulting will fill this position. The candidate must have a love for all things
• IT, have strong problem-solving skills and display an eagerness learn and grow within the Netsurit team.

Duties and Responsibilities:

• The IT Services Consultant will be responsible for high-end, proactive as well as reactive Technical Support for Netsurit client portfolio, including but not limited to:
• Design and implement projects as per client requirements and project scope
• Infrastructure security analysis and reporting
• Client documentation and policy design
• Incident management, Problem management, Resolving Service Requests, and applying
• Change Management where necessary.
• Good general understanding of the ITIL Framework and ITSM Systems
• Excellent knowledge on Microsoft technologies including but not limited to
• Office 365, Microsoft 365, Azure, Hyper- V / VMWare
• Must have a good knowledge of TCP/IP Networking protocols, VLANs, installing and configuring firewalls, managed switches, and routers.
• Must have a good understanding of network security, malware/ransomware prevention.
• Assist / mentor junior consultants and host technical workshops for the team

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About the Role

We are looking for a driven, strategic hunter to generate and close net-new business across Microsoft Cloud solutions including:

• Microsoft Azure
• Microsoft 365 / E5
• Cloud & Security Services
• Managed Services & Modern Workplace

You will work with forward-thinking leaders, supported by strong technical, marketing, and delivery teams to shape cloud transformation journeys and build meaningful client partnerships.

If you thrive in competitive environments and love creating opportunity where others don't see it, you belong here.

What You'll Do

• Originate and close net-new logo opportunities
• Position Microsoft Cloud, security, and managed services solutions
• Deliver executive-level value assessments & cloud roadmaps
• Develop territory plans & consistently build pipeline
• Manage the full sales cycle from outreach to close
• Convert professional services into recurring managed services revenue
• Collaborate with delivery & marketing to ensure client success
• Stay ahead of cloud, AI, and cybersecurity trends

What You Bring

• 5+ years' experience selling Microsoft Cloud / Managed Services
• Proven record of winning new business and closing high-value deals
• Strong C-suite engagement capability and commercial acumen
• A consultative approach solving problems, not pitching products
• CRM discipline, pipeline accuracy, and forecasting excellence
• Persistence, resilience, and hunger to succeed
• Coachability, integrity, and relationship EQ

If your strength is farming existing accounts this role isnt for you. We are looking for a true hunter who builds opportunity, not waits for it.

What We Offer:

• Competitive base + uncapped commission
• Hybrid working model
• Award-winning global Microsoft partner
• Work with top-tier cloud, security, & AI technologies
• Leadership support, coaching, and career acceleration
• A culture where your growth and your dreams matter

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Role Overview

• The Account Executive Assistant provides comprehensive administrative, organizational, and operational support to the US Account Executive team. You will drive key deliverables, ensure documentation accuracy, support client service processes, and help maintain smooth internal workflows.
• This is a critical supporting role for the performance of the Client Services division.

Key Responsibilities

• Review and analyze client network information to identify hardware/software upgrade needs.
• Assist with client-facing reporting, documentation, and presentation preparation.
• Support the preparation of quotes for new hardware and software requests.
• Track monthly deliverables for the team and individuals to ensure deadlines are met.
• Support change-management initiatives and maintain accurate internal process documentation.
• Update systems with client, contract, and service information.
• Assist in drafting contracts and assisting with related documentation.
• Follow up on service tickets to ensure timely resolution.
• Prepare KPI reports and assist the Director of Client Services with operational reporting.

Minimum Qualifications & Experience

Essential:

• Prior experience in an Outsourced IT MSP environment is essential.
• Proven administrative experience supporting a team of 8 or more.
• Strong proficiency with Microsoft 365 and virtual collaboration tools (Teams, Outlook, Excel, SharePoint).
• Exceptional verbal and written communication skills in English.
• Availability to work US East Coast hours (4 PM 12 AM / 1 AM SAST).
• Ability to work independently with strong attention to detail, organization, and accuracy.
• Strong planning, prioritization, and time-management abilities.
• Solid customer service mindset and professional presence.
• Basic financial understanding and familiarity with data handling.
• Ability to predominantly work remotely in a hybrid model.
• Knowledge of basic Excel formulas and data analysis.
• Understanding of common MSP technical terminology and concepts.

Advantageous:

• Exposure to MSP sales environments or contract administration.

What Will Help You Succeed

• A proactive mindset anticipating needs and taking initiative.
• High ownership and accountability.
• Ability to manage multiple tasks under pressure.
• Collaborative approach with a strong focus on delivering value to internal stakeholders.

Why Join Netsurit?

• Work with a global, high-performance team.
• Be part of a company focused on innovation, excellence, and employee growth.
• Enjoy a hybrid work environment with long-term stability and career development.
• Contribute to impactful work supporting our clients and the Dreams of the Doers.