At Nexio, we enable our clients to modernise their environments and adopt new technologies. We help them to solve their legacy problems and pave the way for their future digital success.
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Overview
- The purpose of this role is to support all systems, applications and projects within the Operations Systems Support (OSS) environment. Maintain and support the success of all Nexio delivery of services and
Role and Responsibilities:
- Support all internal customers in the OSS business unit and tasks assigned. Document and record all functions performed in this environment and any changes shared by the customer, technology owners or vendors. Support Nexio team members to be available and deliver at expected standards.
Key performance indicators:
- Build relationships - Work collaboratively with others, inside and outside Supplier, and at multiple levels within the organization. Meet commitments and build trust. Develop positive working relationships.
- Maintain Infrastructure Availability - Identify and resolve malfunctions that are negatively impacting services.
- Learn Troubleshooting - Initiate troubleshooting sessions that involve cross functional teams.
- Contribute to knowledge base - Document new knowledge gained from experience to the central database for use by teams.
Qualifications & Education Requirements
- Matric/Grade 12
- IT related certification - preferred
- Scripting language - preferred
- Networking knowledge and understanding – essential
- Linux experience – 1 year minimum
- Microsoft product knowledge, OS, Office 365 etc.
Experience Required
- Desktop support
- Server support – preferred
- Backups – solutions or practical experience - preferred
Knowledge and Skills Required
- Windows OS – essential
- Windows patching
- Networking – mid level
- PC / Server hardware architecture - basic
Closing Date 07 September 2023
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ROLE PURPOSE
- As part of the Customer-facing Nexio SOC team, the Senior Specialist: Cybersecurity Infrastructure Support will identify, analyze and react to security incidents, events, and threats using a reliable set of operating processes and SIEM technologies such as Azure Sentinel, or QRadar, or ArcSight. The Senior Specialist: Cybersecurity Infrastructure Support will support the architecture, deployment, management, and maintenance of these SIEM platforms. The Senior Specialist also oversees the extensive work with Security Information and Event Management (SIEM) platforms, ensuring their stability and efficient operation.
- He/She will be responsible for configuration, implementation, testing, and performance enhancements for SIEM technologies with a preference for ArcSight appliances (loggers, smart connectors, forwarders, ArcMC, and ESM). This role is responsible for maintaining, supporting, and optimizing key functional areas. The candidate should ideally have some architectural design experience as well as hands-on experience with ArcSight, AWS, Azure Sentinel, or QRadar.
ROLE REQUIREMENT
- Is familiar with the tactical and long-term vision across the Security function.
- Sets technical platform architectural direction.
- Adheres to the standard operating procedure and playbooks in the SOC
- Direct impact on the SOC performance.
- Impacts on customer satisfaction and confidence in the SOC Service and service level performance.
- Provides Cybersecurity Infrastructure leadership to customers and SOC Team.
- Provides technical guidance and coaching to SOC Teams.
- Gives regular, comprehensive, and constructive feedback to the team.
- Proactively seeks feedback from team members and deals constructively with any criticism.
- Adjusts management style to get the best from the individuals within the team.
- Delegates work to team members taking into account their capacity, level of skill, and exposure to different types of work and complexity; provides clear instructions and direction, with reasonable deadlines.
- SIEM Management: Monitor the environmental stability of the SIEM platform(s), manage the health of log collection methods, facilitate SIEM change requests, and manage the scheduled SIEM platform upgrades.
- SIEM Architecture Support: Support SIEM architecture changes, tool deployments, and advanced content development. Deploy SIEM hardware and software installations, both on-premise and cloud, and perform system patching and upgrades.
- Data Integration: Onboard new data sources, create new custom parsers, and build custom connectors for data collecting, parsing, and mapping. Onboard new application and platform logs via Syslog, endpoint agents, and APIs.
- Use Case Development: Develop and integrate use cases for business applications, gather use case requirements and develop solutions for the SOC Team, and fine-tune existing rules feeding into the security monitoring and response process.
- SIEM Configuration: Responsible for configuration, implementation, testing, and performance enhancements for SIEM technologies, with a preference for ArcSight appliances, Azure Sentinel, or QRadar.
- Documentation: Build and maintain operational documentation to support the SIEM platform(s), write and maintain process documentation, and create, maintain, and implement detailed documentation and standard operating procedures.
- Threat Intelligence: Apply open source and commercial threat intelligence feeds into the SIEM.
- Incident Response: Assist in the response to cybersecurity incidents, providing technical expertise and support.
- Policy Enforcement: Ensure that all systems and networks comply with applicable cybersecurity policies and standards.
- Support: Provide support on a weekday business hours schedule, also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations.
- Be able to work in a rapid-paced security operations environment.
- Work with systems engineers, enterprise architects, systems administrators and other technical staff on the implementation, testing, deployment and integration of computing systems.
- Interact with users and evaluate vendor products.
- Create, maintain, and implement detailed documentation and maintain standard operating procedures.
- Application of security settings and other commercial best practices such as SIEM Analysis services.
- Application of open source and commercial threat intelligence feeds into the SIEM.
Additional Information:
- Individuals at this level have fully developed knowledge of the business, marketplace and clients. Is recognized as an expert in own area within the organization
- Interprets internal or external business issues and recommends best practices. Provides technical guidance to more junior levels of staff
- Able to build strong interpersonal relationships with peers, brand leaders, and other senior management throughout the company
- Excellent verbal and written communication skills
- Able to align multiple strategies and ideas
- Confident in producing and presenting work
- In-depth understanding of the technologies and industry
TECHNICAL / PROFESSIONAL COMPETENCIES
- Adhere to operational processes in the MITRE ATT&CK framework.
- Adhere to the technical methods in SIEM platform.
- Responsible for configuration, implementation, testing, and performance enhancements for SIEM technologies with a preference for ArcSight appliances (loggers, smart connectors, forwarders, ArcMC, and ESM), or Azure Sentinel, or QRadar.
- Work with systems engineers, enterprise architects, systems administrators, and other technical staff on the implementation, testing, deployment, and integration of computing systems.
- Application of security settings and other commercial best practices such as SIEM Analysis services.
- Application of open source and commercial threat intelligence feeds into the SIEM.
QUALIFICATIONS & EXPERIENCE
- Grade 12
- Bachelor’s Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications
- One or more industry Cybersecurity Certifications: CISM, CISA, CISSP-ISSEP, CISSP-ISSAP, GIAC Certified
- Incident Handler (GCIH), Certified Computer Security Incident Handler (CSIH), CEH, OSCP, CompTiA
- Relevant OEM or vendor certifications, such as SIEM technologies like ArcSight, AWS, Azure Sentinel, or QRadar.
- Minimum of seven (7) years of work experience in information security/cybersecurity and three (3) years of relevant experience as a Senior Specialist: Cybersecurity Infrastructure Support in an established SOC
- Experience with a ticketing system such as BMC Remedy.
- Basic Linux and Windows Server experience.
- Experience working with virtual environments.
- Extensive expertise in installing, maintaining, and supporting SIEM technology and its component systems.
- Shell scripting (e.g. bash).
- Experience working with IP networking, networking protocols, and understanding of security-related technologies including encryption, IPsec, PKI, VPNs, firewalls, proxy services, DNS, electronic mail, and access-lists.
- Experience with internet, web, application, and network security techniques.
- Experience with relevant operating system security (Windows, Solaris, Linux, etc.)
- Experience with leading firewall, network scanning, and intrusion detection products and authentication technologies.
- Must be familiar with deploying, installing, and administering ArcSight ESM in various environments.
- Must have experience with SIEM Connectors, loggers, and content development.
- Strong analytical and organizational skills.
- Concise writing skills, excellent MS Word skills as well as other MS Office Applications.
- Experience with securing various environments preferred.
- Experience in working across security frameworks.
- Experience in working across security technologies.
- Possess very good knowledge of technological advances within the information security area
- Demonstrate in-depth solution and service knowledge
- Demonstrate analytical thinking and a proactive approach
LEADERSHIP COMPETENCY REQUIREMENTS
- Strategic Vision: Develop and articulate a strategic vision for the organization's threat-hunting capabilities.
- Decision-Making: Assess complex situations, prioritize actions, and make sound judgments.
- Project Management: Ability to manage projects effectively, including planning, coordination, and execution. This includes the ability to manage resources, timelines, and risks, and to ensure that projects are completed on time and within budget.
- Collaboration and Influence: Collaborate effectively with cross-functional teams and stakeholders.
- Strategic Partnerships: Build and maintain strategic partnerships with external organizations.
- Mentorship and Development: Mentor and develop junior analysts, fostering a culture of learning.
- Change Management: Lead and manage change within the cybersecurity organization.
- Ethical Leadership: Maintain integrity, professionalism, and promote ethical behavior.
- Crisis Management: Effectively respond to and manage cybersecurity incidents.
- Responsive to Requests: Responsiveness to reasonable customer, supplier, and management requests.
- Attention to Detail: Pay attention to detail and ensure deliverables undergo quality reviews.
- Proactive and Reliable: Be proactive, innovative, and demonstrate reliability.
- Customer-Centric Approach: Put the customer first and go the extra mile in the company's best interest.
- High-Performance Team Player: Positively contribute to the high-performance team and develop positive relationships.
- Emotional Intelligence and Integrity: Demonstrate emotional intelligence and act with integrity.
- Teamwork and Collaboration: Work well with others and maintain a high-performance team ethic.
- Excellent Communication Skills: Be an excellent communicator and collaborator.
- Willingness to Learn: Be open to learning a range of security technologies and platforms.
- Positive Attitude: Maintain a positive attitude in the face of challenges.
Closing Date 04 September 2023
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Overview
- A Senior Operations and Reporting Business Analyst in the VB Indirect Channel will be responsible for providing operational support to the sales team, ensuring efficient and effective sales processes and procedures. This role involves analysing sales data, generating reports, managing sales tools and technologies, and collaborating with various stakeholders to optimize sales performance and drive revenue growth.
Roles and Responsibilties
Sales Data Analysis:
- Analyse sales data, identify trends, and provide insights to support decision-making. Monitor sales metrics and key performance indicators (KPIs) to evaluate sales team performance. Conduct regular sales forecasting and pipeline analysis to provide accurate revenue projections across multiple product towers, business segments and sales channels.
Sales Tools and Technology Management:
- Administer and maintain sales tools and technologies, such as CRM systems, sales enablement platforms, and reporting tools.
- Identify opportunities for process automation and optimization, leveraging technology to improve sales efficiency.
Reporting and Analytics:
- Generate regular reports and dashboards for sales leadership and Senior Stakeholders. Monitor and analyse sales data to identify areas for improvement, verify trends and develop actionable recommendations.
- Prepare ad-hoc reports and analysis as required by the sales team and management. Assist in the development and implementation of sales incentive programs and initiatives to motivate and reward the sales team.
- Create both periodic and ad hoc reports as needed
- Adhere to weekly, monthly and Year on Year reporting, deadlines and targets
- Conduct regular analysis of sales data to identify trends, opportunities, and potential risks, and make recommendations for improvement.
Sales Support and Collaboration:
- Collaborate with the sales team to provide operational support, address inquiries, and resolve issues. Liaise with other departments, such as Sales Commission team, Billing, Indirect Mobile and operations, to ensure seamless sales operations. Assist in the development and implementation of sales strategies and initiatives to drive revenue growth.
- Work closely with finance/ Commisssion to ensure accurate and timely sales commission report and calculations.
Qualifications and Education Requirements
- Grade 12
- Bachelors Degree in Information Technology or similar IT Certification
- CRM System Experience
- Report Development and SQL Essential
- Business and Reporting Analysis
- Qualification in Business Administration
Experience Required
- <2 Years Siebel experience will be preferrable
- CRM and Telecoms Experience Essential
- Ability to work under pressure
- Ability to manage and meet stringent deadlines
- QlikSense Development will be an advantage
- Reporting Development and Business Analysis
Knowledge and skills required
- Good negotiation skills
- Good email etiquette
- Good people skills
- Adaptive to technology
- Fast Learner
- Good Problem Solving and Analysis
- Flexible to any scenario
- knowledge base of legal contracts and interpretation
- Innovative mindset
- Progressive thinker
Key behaviours and Competencies
- Has demonstrated the ability to work well with others, team work ethic.
- Willingness to learn
- Positive attitude
- Delivering Results and Meeting Expectations
- Following Instructions and Procedures
- Learning and Researching
- Attention to detail.
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ROLE PURPOSE
- This person will be responsible for providing professional and specialised network installation and support services to the Sales division, to provide network solutions that meet our customer needs, in particular the IT LAN / Wireless environment.
ROLE REQUIREMENT
The Senior Network Engineer will be responsible for all or part of these areas:
- Install and maintain network LAN/Wireless solutions
- Troubleshoot network issues, ensure network security, create and configure network solutions
- Ensure that customer requirements are understood and implement accordingly
- Deploy best practices, standards, and processes to deliver network ICT solutions
- Technical implementation of network proposals
- Apply security updates
- Assess Network performance
- Provide technical input to RFP/RFI/RFB tender requirements
- Provide 2nd and 3rd line network support
JOB SPECIFIC REQUIREMENTS
- Conduct technical LAN / wireless consultations to customers
- Facilitate demand creation customer workshops
- Provide Technical Consultation to Account Managers and Project Managers
- Facilitate customer technical LAN / wireless workshops
- Research leading LAN / wireless technology solution and services
- Provide internal technical product training / updates to peers and Sales team
- Keeping LAN / wireless certification up to date
- Knowledge of LAN / wireless standards
- Knowledge of Cisco / Meraki / Ruckus LAN / wireless products essential
- Ability to work in high stakes environments with multiple senior stakeholders and with a cross industry focus
QUALIFICATIONS & EXPERIENCE
- Matric Certificate essential
- Cisco LAN/Wireless Certified (CCNP) or equivalent
- 5 -7 years relevant experience essential within telecommunication industry
- 5- 7 years in the IT industry and/or a system/network admin role.
- 5- 7 years working experience with LAN / wireless products / solutions
- 5 - 7 years working experience in related LAN / wireless technologies
COMPETENCY REQUIREMENTS
- Must have comprehensive knowledge with Cisco wireless products (or equivalent)
- Design and implementation of network and wireless infrastructures
- Working knowledge of Radius, Active Directory and Location Based Services like Cisco CMX or Ruckus vSPOT.
- Detailed networking designing skills with in depth knowledge and ability to train junior engineers
- Strong passion for LAN / wireless, understanding application weakness, and designing solutions to protect against these.
- Excellent communication skills
- Pro-active and innovative
- Communications and Presentation skills
- Attention to detail
- Customer service skills
- Results driven
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ROLE PURPOSE
- This person is responsible for the 1st and 2nd line support and installation of Network switches, Routers, Hosted IP Telephony systems and other CPE equipment at the customer site. The person will install, configure and support Cisco and Huawei Customer equipment and Ascidian NID devices.
The job also requires that we rack and stack in the VB pops.
ROLE REQUIREMENT
- Provide solution and product specific consultation and support
- Configuration and setup of Networking devices to be deployed on the Vodacom Network
- Direct impact on Support and contract deliverables
- Assume responsibility for the following:
- Ensure devices are configured correctly for deployment
- Ensure devices are ready for shipment in time for scheduled deployment
- Manage regional support stock levels
- Attend and advise solution scoping meetings
- Design and deploy cisco switch configuration
Additional Information:
- Individuals at this level have fully developed knowledge of the business, marketplace and clients. Is recognized as an expert in own area within the organization
- Interprets internal or external business issues and recommends best practices. Provides technical guidance to more junior levels of staff
- Able to build strong interpersonal relationships with peers, brand leaders, and other senior management throughout the company
- Able to be a “big picture” thinker
- Excellent leadership, team building, and management skills
- Encouraging to team and staff; able to mentor and lead
- Excellent verbal and written communication skills
- Able to align multiple strategies and ideas
- Confident in producing and presenting work
- In-depth understanding of the industry
JOB SPECIFIC REQUIREMENTS
- Strong telephony device experience
- Good technical knowledge of LAN and WAN infrastructure
- Excellent in-depth network knowledge
QUALIFICATIONS & EXPERIENCE
LEADERSHIP COMPETENCY REQUIREMENTS
- Exceptional team management skills.
- Excellent verbal and written communication.
- Ability to delegate efficiently.
- Extensive industry knowledge with an eye towards the future.
- Diplomacy And Patience
- People Skills
- Strategic Thinking
- Listening
- The Ability To Set And Execute the Vision of the Company
go to method of application »
ROLE PURPOSE
- This person is responsible for the 1st and 2nd line support and installation of Network switches, Routers, Hosted IP Telephony systems and other CPE equipment at the customer site. The person will install, configure and support Cisco and Huawei Customer equipment and Ascidian NID devices.
- The job also requires that we rack and stack in the VB pops.
ROLE REQUIREMENT
- Provide solution and product specific consultation and support
- Configuration and setup of Networking devices to be deployed on the Vodacom Network
- Direct impact on Support and contract deliverables
- Assume responsibility for the following:
- Ensure devices are configured correctly for deployment
- Ensure devices are ready for shipment in time for scheduled deployment
- Manage regional support stock levels
- Attend and advise solution scoping meetings
- Design and deploy cisco switch configuration
Additional Information:
- Individuals at this level have fully developed knowledge of the business, marketplace and clients. Is recognized as an expert in own area within the organization
- Interprets internal or external business issues and recommends best practices. Provides technical guidance to more junior levels of staff
- Able to build strong interpersonal relationships with peers, brand leaders, and other senior management throughout the company
- Able to be a “big picture” thinker
- Excellent leadership, team building, and management skills
- Encouraging to team and staff; able to mentor and lead
- Excellent verbal and written communication skills
- Able to align multiple strategies and ideas
- Confident in producing and presenting work
- In-depth understanding of the industry
JOB SPECIFIC REQUIREMENTS
- Strong telephony device experience
- Good technical knowledge of LAN and WAN infrastructure
- Excellent in-depth network knowledge
QUALIFICATIONS & EXPERIENCE
LEADERSHIP COMPETENCY REQUIREMENTS
- Exceptional team management skills.
- Excellent verbal and written communication.
- Ability to delegate efficiently.
- Extensive industry knowledge with an eye towards the future.
- Diplomacy And Patience
- People Skills
- Strategic Thinking
- Listening
- The Ability To Set And Execute the Vision of the Company
go to method of application »
ROLE PURPOSE
- This person is responsible for the 1st and 2nd line support and installation of Network switches, Routers, Hosted IP Telephony systems and other CPE equipment at the customer site. The person will install, configure and support Cisco and Huawei Customer equipment and Ascidian NID devices.
- The job also requires that we rack and stack in the VB pops.
ROLE REQUIREMENT
- Provide solution and product specific consultation and support
- Configuration and setup of Networking devices to be deployed on the Vodacom Network
- Direct impact on Support and contract deliverables
- Assume responsibility for the following:
- Ensure devices are configured correctly for deployment
- Ensure devices are ready for shipment in time for scheduled deployment
- Manage regional support stock levels
- Attend and advise solution scoping meetings
- Design and deploy cisco switch configuration
Additional Information:
- Individuals at this level have fully developed knowledge of the business, marketplace and clients. Is recognized as an expert in own area within the organization
- Interprets internal or external business issues and recommends best practices. Provides technical guidance to more junior levels of staff
- Able to build strong interpersonal relationships with peers, brand leaders, and other senior management throughout the company
- Able to be a “big picture” thinker
- Excellent leadership, team building, and management skills
- Encouraging to team and staff; able to mentor and lead
- Excellent verbal and written communication skills
- Able to align multiple strategies and ideas
- Confident in producing and presenting work
- In-depth understanding of the industry
JOB SPECIFIC REQUIREMENTS
- Strong telephony device experience
- Good technical knowledge of LAN and WAN infrastructure
- Excellent in-depth network knowledge
QUALIFICATIONS & EXPERIENCE
LEADERSHIP COMPETENCY REQUIREMENTS
- Exceptional team management skills.
- Excellent verbal and written communication.
- Ability to delegate efficiently.
- Extensive industry knowledge with an eye towards the future.
- Diplomacy And Patience
- People Skills
- Strategic Thinking
- Listening
- The Ability To Set And Execute the Vision of the Company
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ROLE PURPOSE
- Evaluate and schedule Field Services Installation and Support calls.
ROLE REQUIREMENT
- Evaluate Field Service support calls logged on Remedy based on priority and geographical location.
- Assign Filed services calls to best suitable engineer or SMME based on skill level required and geographical location of the call.
- Liaise with Vodacom CSOC / ENS and PMO wrt. Delays and available timeslots for installations and support calls.
- Assist with escalated call scheduling and assignment of National Field services and SMME calls.
TECHNICAL / PROFESSIONAL COMPETENCIES
- Good Telephonic Experience
- Good Email etiquette
- Great People skills
- Adaptive to Technology
- Good Problem Solving and Analytic skills.
- Fast Learner
QUALIFICATIONS & EXPERIENCE
- Minimum 2 years BMC Remedy Call desk experience
- Strong Microsoft office skills
- Excellent communication skills
- Grade 12
- N+ Beneficial
Closing Date 04 September 2023
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ROLE PURPOSE
- A vacancy exist for a Case Manager – Revenue Assurance in the FTTH REVENUE ASSURANCE BILLING COE department at our Vodacom Cape Town Client. The incumbent will form part of the team that is responsible for the day-to-day revenue assurance operational activities relating to assessing revenue processes and procedures related risks and the control environment relating to critical business processes in order to identify and prevent revenue leakage and minimize loss.
ROLE REQUIREMENTS
- Assess, align, process and follow-through on all Specified Customer Revenue Assurance Activities
- Case Manager Roles and Responsibilities in respect of Revenue Assurance.
- Ownership of requirements gathering and analysis
- Direct impact on business performance
- Effectively manage identified revenue leakage areas, assist business in closing these areas, recovering revenue loss and eliminate future leakage by implementing best practice controls.
- Consistent management of various control points, to ensure that they are effectively implemented, executed and operational within the different business structures.
- Identify and define process requirements necessary to control and resolve revenue leakage/opportunities.
- Monitor & Act on alarms generated in RA & escalated by RA Practitioners
- Perform control of all revenue streams to guarantee timely, complete and correct charging of the services provided (reconciliations related to various billing platforms, switch data, and customer databases).
- Perform data analysis of Revenue Assurance controls, quantify and communicate the impact/risk of issues.
- Validate accuracy and completeness of data from all source systems, control execution as per the agreed schedule and identify exceptions, issues and incidents
- Perform root cause analysis of identified issues to find out the exact cause of mismatch and drive resolution cross-functionally within the business.
- Ensure cross-departmental co-ordination of RA activities and prompt escalation of incidents.
- Analyse and follow up on RA incidents until resolution as well as definition of measures to prevent occurrence of such error scenarios in the future.
- Monitor all revenue streams and identify weak process areas that may lead to leakage and propose revenue maximization strategies.
- Prepare presentation material denoting trending, key indicators and performance that have impact on revenue leakages.
Additional Information:
- Individuals at this level have fully developed knowledge of the business, marketplace and clients. Is recognized as an expert in their respective trade of Case Management.
- Good financial practice and Revenue Assurance or financial experience.
- Able to build strong interpersonal relationships with peers, brand leaders, and other senior Exec’s
- Able to be a “big picture” thinker
- The role requires thorough and detailed investigation and clear interpretation skills
- Professional communication skills; great resolution capabilities. Tracking and resolution; measures; policies, governance and procedures.
TECHNICAL / PROFESSIONAL COMPETENCIES
Job knowledge:
- Customer Journeys
- Understanding of process impact on technology and vice versa
- Program and project management practices
- Microsoft Office
- SDLC/PDLC
- Telecommunications
Job Related Skills:
- Process analysis
- Process architecture design
- Process measurement
- Process simulation
- Process change implementation
- Process quality checking against process standards
- Proven business process/analysis skills
QUALIFICATIONS & EXPERIENCE
- Matric
- Post graduate qualification in Finance or related field – advantageous
- Certificate in Project Management – advantageous
- Minimum of 3 years’ relevant experience
- Knowledge and understanding of Telecommunications business operations and in-depth technical (network & systems) capabilities
- Knowledge and experience of RA / Fraud Management Operations with Telecom Operator
- Experience in financial and/or operational auditing / investigations methodologies and tools
- Experience in business process analysis, modeling and re-engineering
- Knowledge of IT or system audit and data analysis experience
- Siebel and other SRM related systems experience
Desired:
Essential
Desired:
- Sound knowledge of Project Management processes, tools, techniques.
- Certificate in Project Management – advantageous
- Minimum of 3 years’ relevant experience
- Knowledge and understanding of Telecommunications business operations and in-depth technical (network & systems) capabilities
- Knowledge and experience of RA / Fraud Management Operations with Telecom Operator
- Experience in financial and/or operational auditing / investigations methodologies and tools
- Experience in business process analysis, modeling and re-engineering
- Knowledge of IT or system audit and data analysis experience
- Siebel and other SRM related systems experience
- Sound knowledge of Project Management processes, tools, techniques.
- Knowledge of Product Development Processes.
- Advanced PC skills with Microsoft Office Suite.
- Knowledge of Product Development Processes.
- Advanced PC skills with Microsoft Office Suite.
LEADERSHIP COMPETENCIES:
- Exceptional self-managed skills.
- Excellent verbal and written communication.
- Great attention to detail and time management.
- Extensive industry knowledge with an eye towards the future.
- Diplomacy And Patience
- People Skills
- Strategic Thinking
- Listening
- The Ability To Set And Execute the Vision of the Company
- Persuasive Negotiation Skills
Closing Date 31 August 2023
Method of Application
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