Jobs at Optimal Growth Technologies

Role Purpose:

• The Business Analyst is responsible for understanding the business needs, processes, and challenges of the organization to identify solutions that align with strategic goals. This role involves gathering requirements, analyzing and documenting business processes, and working closely with stakeholders, project managers, and the IT development team to ensure successful delivery of IT solutions and/or achieve project objectives

Key Responsibilities:

Requirements Gathering:

• Engage with stakeholders to understand and document their business needs and requirements.
• Facilitate workshops, interviews, and meetings to gather comprehensive requirements.
• Translate business requirements into functional and non-functional specifications for IT projects.

Process Analysis and Improvement:

• Analyze existing business processes and workflows to identify areas for improvement.
• Recommend changes to enhance business performance and efficiency.
• Create process models, diagrams, and flowcharts to depict current and future states.

Stakeholder Management:

• Build and maintain strong relationships with stakeholders across the business.
• Act as the primary point of contact between business stakeholders and the IT development team.
• Communicate project progress, risks, and issues effectively to stakeholders.

Solution Design and Validation:

• Collaborate with IT architects and developers to design solutions that meet business needs.
• Participate in solution validation and testing activities to ensure the solution meets the defined requirements.
• Assist in the preparation of test cases and perform user acceptance testing (UAT).

Documentation and Reporting:

• Prepare detailed documentation, including business requirements (BRSs), functional specifications, and user manuals.
• Produce regular project status reports for stakeholders and senior management.
• Maintain a clear and organized documentation repository.

Project Management Support:

• Assist project managers in developing project plans, timelines, and resource allocation.
• Monitor project progress, ensuring alignment with business objectives and timely delivery.
• Support change management activities by helping to plan and execute the transition to new systems or processes.

Continuous Improvement:

• Stay up to date with industry trends, emerging technologies, and best practices in business analysis 
• Suggest improvements to the BA practice within the organization, including tools, methodologies, and processes.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field. A Post graduate degree or relevant certification (e.g., BA Certification, PM) is a plus.

Experience:

• 3-5 years of experience as a Business Analyst in IT/transformation projects.
• Proven experience in requirements gathering, process analysis, and solution design.
• Experience with Agile project methodologies.
• Proven track record of working on transformational cross functional projects

Skills:

• Strong analytical and problem-solving skills.
• Excellent communication, negotiation, and presentation abilities.
• Proficiency in business analysis tools such as JIRA, Confluence, Visio, or similar.
• Understanding of IT systems, databases, and software development processes.

Other:

• Ability to work in a fast-paced environment with changing priorities.
• Strong attention to detail and a commitment to quality.
• Ability to work independently and as part of a team.

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• Duration: 6 months (maternity cover)
• Margin assurance is a highly focused area within the Telecommunications sector with the purpose of detecting, correcting and preventing any revenue leakages from reducing cost, increasing revenue and minimising loss through the effective use of controls and various technologies.
• An experienced MA Senior Specialist with strong financial and technical skills, preferably from the Telecoms or Banking industry, will be responsible for implementing the end to end Margin (Revenue) Assurance controls

Key Accountabilities

• To provide independent and comprehensive monthly reports, KPI dashboards and documentation.
• Investigate, analyse, validate, and quantify all revenue/ cost incidents identified.
• Identify gaps/shortcomings in the MA process and develop/recommend strategies to address the gaps/shortcomings
• Ensure that Margin assurance standards, SOX, Internal Audit, MA policies and procedures have been adhered to.
• Leverage of the companies expertise to identify areas of concern, information sharing and adopt best practices.

Core competencies,

• Excellent data mining skills 
• Excellent data analysis skills
• Assurance background within telecoms or financial services
• 2-5 Experience using programming languages (i.e. SQL, Python etc..) and other analytical tools
• Excellent problem-solving skills

Must have technical / professional qualifications: 

• B-degree in Accounting, Business Science, Telecoms, Financial Services
• Minimum 5 -7 years of experience in a Margin/Revenue Assurance environment, with a strong background in building assurance analytics through complex queries

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Role Overview:

• The Senior Active Directory Specialist is responsible for the design, implementation, administration, and maintenance of the Active Directory (AD) environment, ensuring optimal performance, security, and availability. This role involves managing identity and access, implementing security best practices, and supporting enterprise-wide authentication and directory services.

Key Responsibilities:

Active Directory Administration:

• Manage and maintain the Active Directory infrastructure, including domain controllers, DNS, DHCP, and Group Policy.
• Perform regular monitoring, troubleshooting, and optimization of AD to ensure stability and performance.

Identity & Access Management (IAM):

• Develop, implement, and manage IAM policies, procedures, and controls.
• Handle user provisioning, de-provisioning, and access control in line with security policies.

Security & Compliance:

• Implement security best practices, including MFA, AD security baselines, and privileged access management.
• Conduct regular security audits, patch management, and vulnerability assessments for the AD environment.

Disaster Recovery & Backup:

• Develop and maintain AD disaster recovery and business continuity plans.
• Execute regular backups and recovery tests to ensure data integrity and availability.

Scripting & Automation:

• Develop PowerShell scripts to automate AD processes, including account management and reporting.
• Implement automated solutions for monitoring and alerting on AD performance and security.

Collaboration & Support:

• Collaborate with IT teams to integrate AD with cloud services (e.g., Azure AD, O365).
• Provide technical support for AD-related issues and incidents.

Documentation & Reporting:

• Maintain comprehensive documentation for AD architecture, policies, procedures, and troubleshooting guides.
• Generate and present reports on AD health, security incidents, and user access.

Required Skills and Qualifications:

• Bachelors degree in Computer Science, Information Technology, or related field.
• Minimum of 8+ years of experience in managing and administering Active Directory in enterprise environments.
• Strong expertise in Windows Server, DNS, DHCP, Group Policy, and PowerShell scripting.
• Experience with Azure AD, ADFS, and identity federation.
• Proficiency in implementing security best practices and AD hardening techniques.
• Knowledge of multi-factor authentication (MFA), PKI, and LDAP.
• Familiarity with IAM solutions such as Okta, CyberArk, or similar tools.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Strong verbal and written communication skills for technical and non-technical stakeholders.

Preferred Certifications:

• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• CompTIA Security+ or CISSP
• Azure Fundamentals or Azure Administrator

go to method of application »

Role Overview:

• The Senior Active Directory Specialist is responsible for the design, implementation, administration, and maintenance of the Active Directory (AD) environment, ensuring optimal performance, security, and availability. This role involves managing identity and access, implementing security best practices, and supporting enterprise-wide authentication and directory services.

Key Responsibilities:

Active Directory Administration:

• Manage and maintain the Active Directory infrastructure, including domain controllers, DNS, DHCP, and Group Policy.
• Perform regular monitoring, troubleshooting, and optimization of AD to ensure stability and performance.

Identity & Access Management (IAM):

• Develop, implement, and manage IAM policies, procedures, and controls.
• Handle user provisioning, de-provisioning, and access control in line with security policies.

Security & Compliance:

• Implement security best practices, including MFA, AD security baselines, and privileged access management.
• Conduct regular security audits, patch management, and vulnerability assessments for the AD environment.

Disaster Recovery & Backup:

• Develop and maintain AD disaster recovery and business continuity plans.
• Execute regular backups and recovery tests to ensure data integrity and availability.

Scripting & Automation:

• Develop PowerShell scripts to automate AD processes, including account management and reporting.
• Implement automated solutions for monitoring and alerting on AD performance and security.

Collaboration & Support:

• Collaborate with IT teams to integrate AD with cloud services (e.g., Azure AD, O365).
• Provide technical support for AD-related issues and incidents.

Documentation & Reporting:

• Maintain comprehensive documentation for AD architecture, policies, procedures, and troubleshooting guides.
• Generate and present reports on AD health, security incidents, and user access.

Required Skills and Qualifications:

• Bachelors degree in Computer Science, Information Technology, or related field.
• Minimum of 8+ years of experience in managing and administering Active Directory in enterprise environments.
• Strong expertise in Windows Server, DNS, DHCP, Group Policy, and PowerShell scripting.
• Experience with Azure AD, ADFS, and identity federation.
• Proficiency in implementing security best practices and AD hardening techniques.
• Knowledge of multi-factor authentication (MFA), PKI, and LDAP.
• Familiarity with IAM solutions such as Okta, CyberArk, or similar tools.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Strong verbal and written communication skills for technical and non-technical stakeholders.

Preferred Certifications:

• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• CompTIA Security+ or CISSP
• Azure Fundamentals or Azure Administrator