Jobs at Radisson Hotel Group

Job Description

• Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience?
• We are currently seeking a Front Office Manager at Radisson Hotel & Convention Centre, Johannesburg, OR Tambo, to join our vibrant team.  At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.
• As the Front Office Manager, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
• Our Front Office Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.
• You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory
• As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Qualifications

• Exceptional customer service: Proven ability to drive guest satisfaction and handle complaints with a professional demeanor.
• Communication skills: Clear and effective verbal and written communication with guests, staff, and other departments.
• Leadership abilities: Experience of managing and motivating a team of front desk staff.
• Organizational skills: Ability to manage multiple tasks and prioritize work in a fast-paced environment.
• Problem-solving skills: Identify and resolve issues that arise at the front desk.
• Time management: Effective scheduling of staff and managing workflow.
• Staff training: Experience of overseeing the training and development of your team.
• Knowledge of Front Desk operations: Solid understanding of check-in/check-out procedures, reservation management and guest billing.
• Adaptability: Flexibility to handle unexpected situations and changing priorities.

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Job Description

• Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience?
• We are currently seeking an Assistant Front Office Manager at Radisson Hotel & Convention Centre Johannesburg, OR Tambo, to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.
• As the Assistant Front Office Manager, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
• Our Assistant Front Office Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.
• You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory
• As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Qualifications

• Exceptional customer service: Experience of driving guest satisfaction and handling complaints with a professional demeanor.
• Communication skills: Clear and effective verbal and written communication with guests, staff, and other departments.
• Leadership abilities: Exposure to supervising and motivating a team of front desk staff.
• Organizational skills: Ability to multi-task and prioritize work in a fast-paced environment.
• Problem-solving skills: Identifying and resolving issues that arise at the front desk.
• Time management: Exposure to supporting the scheduling staff and managing workflow.
• Staff training: Experience of training and development of front desk staff.
• Knowledge of front desk operations: Understanding of check-in/check-out procedures, reservation
• management, and guest billing.
• Adaptability: Flexibility to handle unexpected situations and changing priorities.

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Job Description

• Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
• We are currently seeking a Front Office Supervisor at Radisson Hotel & Convention Centre Johannesburg, OR Tambo, to join our vibrant team.  At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.
• As the Front Office Supervisor, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
• Our Front Office Supervisors love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
• You will supervise our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

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Job Description

• Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.
• We are currently seeking a Receptionist at Radisson Hotel & Convention Centre Johannesburg, OR Tambo to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.
• As a Receptionist you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
• Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential

go to method of application »

Job Description

• Not a normal 9-5’er? Escape the ordinary and say Yes I Can!
• We are currently seeking a Night Manager at Radisson Hotel & Convention Centre Johannesburg, OR Tambo, to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.
• As a Night Manager you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic Night Operations Team.
• You will manage our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
• You will exude patience, empathy and have the personality to host the late show, whilst managing performance and productivity
• As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department

Qualifications

• An experienced hospitality professional with previous Night or Front Office supervisory or leadership experience.
• A strong decision-maker, able to handle guest requests and operational challenges independently.
• Security-conscious, with knowledge of hotel safety and emergency procedures.
• Skilled in hotel property management systems
• Comfortable working night shifts, weekends, and holidays.