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  • Posted: Jun 21, 2025
    Deadline: Jul 1, 2025
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    The Road Accident Fund is a state insurer established by statute, it provides insurance cover to all drivers of motor vehicles in South Africa in respect of liability incurred or damage caused as a result of a traffic collision. Liability incurred in relation to property damage (such as damage to vehicles, buildings, vehicle contents) is excluded from cover.
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    Senior Officer: Fraud Awareness

    Job Posting Salary:  R579,259.00

    Purpose of the Job: Reporting to the Manager: Fraud Awareness, the successful incumbent is responsible for supporting the carrying out clear communications and training related to fraud and fraud prevention campaigns within RAF.

    Key Performance Areas

    Fraud Awareness Campaigns

    • Research and provide feedback to the Manager on developments and trends in the field of forensics and fraud awareness.
    • Assist in running fraud awareness events, liaising with relevant stakeholders to finalize the logistical requirements of the event.
    • Provide suggestions on campaigns to promote the anonymous fraud reporting line.
    • Work with the specialist to draft and develop Fraud Awareness Campaign presentations and handouts/attachments.

    Fraud Trend Analysis

    • Analyse internal and external fraud patterns.
    • Work with the specialist to investigate geographical areas with high RAF-specific fraud prevalence.
    • Propose solutions to minimise these occurrences through awareness campaigns.
    • Research and analyse relevant information to identify key business issues.
    • Assist in the distributution of pertinent information to departments throughout the organization that may be affected by current fraud trends.

    Reporting

    • Contribute to the preparation and submission of reports.
    • Report regularly and periodically perform necessary submissions as and when required to provide progress updates and/or inform management decisions.

     Stakeholder Management

    • Aid in proactive and progressive relationships with key stakeholders.
    • Deal with inquiries and requests for information from both internal and external stakeholders.

    Qualifications and Experience

    • Bachelor’s Degree/ Advanced Diploma in Forensic Investigations/ Commerce/ Auditing/ Law or related qualification.
    • Code EB driver’s license.
    • Relevant 4 years’ experience in a Fraud Investigation/ Fraud Prevention/ Fraud Risk Assessment of which 1 year must have been in conducting fraud awareness campaigns is required.

    go to method of application »

    Administrative Officer (Document Services)

    Job Posting Salary:  R434,656.00

    THIS IS A TWENTY FOUR (24) MONTHS FIXED TERM CONTRACT

    Purpose: To provide an efficient document management service in the RAF

    Key Perfromance Areas

    Process incoming/outgoing mail and mail batching

    • Deal with unidentified mail and faxes. 
    • Ensure optimum daily dispatch and receiving of mail and goods.
    • Resolve mail related queries of a more contentious nature.
    • Control mail distribution process.
    • Ensure the receipt, capturing and dispatch of Legal. Process Documents (e.g. summonses & writs) adheres to critical timeframes.
    • Do regular inspection of registers of payments to Finance.
    • Ensure that the physical and/or electronic records are maintained.
    • Perform searches and/or retrieve documents from Share Point and scanning solution

    Render Correspondence Management services

    • Ensure that mail and files are validated before scanning.
    • Allocate mail to scanners for scanning.
    • Ensure that all scanned mail and files are indexed and successfully released to Scanning solution and indexing. 
    • Handle ICT related queries.
    • Ensure scanners & equipment operate optimally.
    • Copying, binding and laminating.
    • Ensure that requests for copying, binding or laminating are executed efficiently and timeously.
    • Monitor availability of messenger services for delivery of items to financial institutions, Government departments, clients, at all times.
    • Ensure the delivery of an effective and efficient messenger service within the RAF.
    • Booking of vehicle for delivery / collection of items.
    • Ensure that archiving of scanned files and documents is done in accordance with the Archive Act and RAF RMS strategies and objectives.

    Render supervisory responsibilities for Correspondence Management staff

    • Manage allocation and execution of tasks by subordinates.
    • Ensure staff adhere to policies and procedures.
    • Maintain discipline and report breaches to senior to action.
    • Mediate and resolve areas of conflict amongst subordinates.
    • Training and re-training of staff members.
    • Monitor staff leave usage.
    • Monitor time keeping and work attendance.

    Provide inputs and ensure adherence to Policies and Procedures

    • Participate in the development of Policies and Procedures within area of responsibility.

    Qualification and Experience

    • NQF 7 (Bachelor’s Degree or Advanced Diploma in Administration/ Business Management related qualification
    • Relevant 3 years’ experience in an Administrative/ records management/mailroom environment.

    Method of Application

    Use the link(s) below to apply on company website.

     

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