Jobs at Salt South Africa

About the Job

Our Client is looking for a UX Designer to improve our customer journey across our websites. We want someone who is passionate about creating seamless, delightful online experiences in a way that resonates with how Gen Z uses the internet and consumes media. The right candidate will always prefer to take an experimental, data-driven approach to their work, and trust data over opinions.

Specifically, you’ll be responsible for:

• Developing and updating customer profiles / personas so we stay in touch with the needs of our core customers.

• Improving conversion rates across our web journey, from website to program application to payment, in collaboration with our software development and marketing teams.

• Looking at both videos of user behaviour on our web platforms and quantitative heatmaps to identify bottlenecks and usability issues.

• Producing wireframes and prototypes in tools such as InVision or Figma that are on-brand, work across screen sizes, and can be easily implemented on the live site.

• Running UI and UX experiments to validate that changes are having a positive impact with data. Create a UX process so that we can rapidly make changes to our customer journey or web experience as needed, without affecting the conversion rate.

Who you are:

• You have at least 3 years of experience in a UX related role.

• You can produce live prototypes using InVision, Figma, or a similartool, or build web pages using Webflow.

• You have experience developing and maintaining personas that provide real insights into how to design a good customer experience.

• You know how to use both qualitative and quantitative data to validate the efficacy of your designs.

Salt is acting as an Employment Agency in relation to this vacancy.

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Roles and responsibilities will include, but are not limited to:

• Designing, developing Python based real world machine learning systems.

• Leading & mentoring teams on the development of internal and external facing systems and products.

• Designing and building high-performance API’s based on Django, Flask and/or other backend web frameworks.

• Maintaining and working with PostgreSQL and Redis databases; with state of the art features like table partitioning for massive time-series datasets.

• Building declarative cloud infrastructure (AWS) through tools like Terraform and SaltStack.

• The analysis and testing of system security; with security-first mindsets.

Qualifications & Experience:

• 4+ years of experience or a high level of proficiency in Python.

• Experience working with Django, and/or FastAPI or Flask.

• 4+ years of working with relational databases and SQL.

• 3+ years of working with public cloud providers (AWS, GCP, Azure, Alibaba).

• Comfortable working with Docker, Linux, and remote systems.

• Frontend (React), GraphQL and Relay software development experience is advantageous.

• Proven experience using security best practices for cloud and on-prem systems is an added advantage.

Salt is acting as an Employment Agency in relation to this vacancy.

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PURPOSE STATEMENT

* To enable business to make better and faster decisions by utilizing data and analytical skills to provide support

to the wider Product Team, specified internal clients within the bank, and key business forums and committees.

KEY PERFORMANCE AREAS

• Take ownership and responsibility for allocated focus area.

• Deliver on business requirements.

• Deliver Data Insights.

• Ensure adherence to best practices, principles and processes.

KEY TASKS & ACCOUNTABILITIES

1. Take ownership and responsibility for allocated focus area.

• Show interest in understanding the allocated client area; ask relevant questions.

• Responsible for effectively and efficiently addressing client queries / questions.

• Maintain integrity of existing reports or analysis affecting area.

• Escalate to Manager: Data Analytics where appropriate.

• Ask relevant questions to ensure understanding of the core business need driving the specific request.

• Interact with business users on a business level to understand the potential risk / business impact of the need.

2. Deliver on business requirements.

• Translate business needs into data analysis and provide insights to steer decision making of the business.

• Ensure the business requirement is documented appropriately to the correct standard.

• Include projected timelines to address business need.

• Discuss business requirement and timelines with Analytics Manager to prioritize tasks.

• During engagement with key stakeholders:

• Provide high-level overview of business requirement.

• Estimate the impact and potential risk of the business issue.

• Provide relevant, specific and detailed information upon request.

• Provide end-to-end data driven analysis to address business need.

• Identify potential business “triggers” that impact important reports, metrics and KPIs.

• Assess potential impact of “trigger” on reports, metrics and KPIs.

• Prepare formal communication / feedback to stakeholders on developed report or requested analysis timeously and in an understandable format.

• Responsible to review and provide feedback on data insights generated by team members.

3. Deliver Data Insights.

• Development of new report prototypes, data driven analyses and insights.

• Maintenance and enhancement of existing report prototypes, data driven analyses and insights.

• Distribution of report prototypes, data driven analyses and insights to clients.

• Ensure report prototypes, data driven analyses and insights produced conform to the Data Analytics Life Cycle.

4. Ensure adherence to best practice principles and processes.

• Adhere to agreed housekeeping principles on internal folders and databases.

• Ensure regular reviews and clean-ups of own work.

• Adhere to analytics best practice to ensure continuity in all tasks.

• Assist with the establishment of processes to ensure effective resolution of all queries.

KNOWLEDGE & EXPERIENCE

* Technological skills:

Minimum:

• Advanced Excel

• Advanced Word

• SQL or SAS

Ideal:

• Power BI/ AWS QuickSight / Any visualisation tool

• Visual Basic

• AWS Certified Data Analytics

• AWS Practitioner