Jobs at Sasria

Minimum Requirements

Qualifications

• B.Com (auditing) or equivalent three-year Internal Auditing qualification.
• Postgraduate qualification ( Internal audit or Informatics or Computer Science or any IT related qualification)

Ideal:

• Certified Information Systems Auditor (CISA)
• Certified Internal Auditor (CIA)

Experience

• Two years of full-time experience in internal audit and IT Audit

Duties and Responsibilities

Sasria Departments or Agent Company Internal Audits

•  Performs internal auditing work as assigned:
• Sasria Departments or Agent Company Internal Audits 
• Provide consulting services through:
•  Audit recommendations; and
•  Ad hoc projects
•  Participation in Risk Management sessions (RCSAs) and provide input on where IT risk management processes and controls can be improved.

Technical Auditing

• Assists in identifying and evaluating the Company’s risk areas.
• Review of adequacy and effectiveness of controls using flow charts and other methods of evaluation.
• Assist in the development of audit programs or procedures by identifying risks and controls (RACM) for the area to be audited.
•  Conduct planning and preparation of allocated audit assignments by drafting audit start letters, opening meetings, preliminary surveys, agreeing audit scope and sign-off.
• Perform detailed reviews of processes and policies, infrastructure and the general control environment in accordance with the audit programmes.
• Perform detailed reviews of application systems and access controls in accordance with the audit programmes.
• Completion of all working papers in accordance with the Internal audit methodology.
• Conducts interviews, reviews document, develops and administers surveys, composes summary memos, and prepares working papers.
• All findings, conclusions and recommendations are properly and sufficiently supported in working papers.
• Communicates or assists in communicating the results of audit and consulting projects via written reports and oral presentations to management.
• Complete audits in a timely manner
• Develops and maintains productive client and staff relationships through individual contacts and group meetings.
• Pursues professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers.

Policy and Procedure development

•  Provides input on improvement of strategic audit and annual plan.
• Provides input on the improvement of the audit policy and procedure manual.
• Represents internal audit on:
• Company project teams;
• Internal company staff committee meetings (on request, i.e. Transformation committee and the Health and Safety committee meetings ); and
• External assurance providers or organisations.
• As and when required.

Training and Support

• Active involvement in development of own skills, through agreeing performance development plan with Senior Auditor/Supervisor and Internal AuditManager to improve or maintain the following skills:
• Negotiating and problem solving skills;
• Effective verbal and written communication, including active listening skills and skill in presenting findings and recommendations by audit staff.

Perform ad hoc tasks

• Perform any reasonable ad hoc tasks as and when required by the Senior Internal Auditor, Internal Audit Manager or Head of Internal Audit.

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Minimum Requirements

Qualifications

• BCom (auditing/finance) or equivalent three qualification in auditing, insurance, risk management or commercial studies.
• Highly advantageous:
• Post graduate qualification in insurance or commercial studies.
• Certification in Insurance, QA, CIA, or any other related qualification.

Experience

• 5 years of full-time experience in quality assurance, auditing, accounting, or risk management (all or a combination).
• Insurance industry experience

Duties and Responsibilities

Strategic alignment

• Provides input during the development of the quality assurance department’s strategic
• Provides input during the development of the department’s
• Assist in the development of the annual plan and key performance
• Is required to identify business risks that are related to their work.
• Develops annual project plans and for tasks/areas that have been allocated to
• Manage and ensure regular and monthly reports of projects under own
• Develop,  update, and  submit for approval, QA  procedures, or process flows, and templates for tasks/areas that have been allocated to them.

Technical: Quality Assurance Reviews, Projects  

Validate, test the accuracy and completeness of the Underwriting Process by reviewing (but not limited to):

• Validate the application and insurance quotation process.
• Test the accuracy and completeness of the application vs the cover that has been underwriting.
• Recalculate the premium for accuracy.
• Review the covers for insurability and compliance with the Sasria underwriting regulations.
• Review the final policy schedule and/or coupon for accuracy and completeness.
• All relevant endorsements and annexures forming part of the insurance contract are attached, distributed or communicated to policyholders.

Review the Policy and Coupon Administration Process for adequacy and effectiveness by

• Checking if Sasria coupons and policies are issued correctly and completed in full.
• Check that Sasria coupons and policies are issued in time.
• Ensure that Sasria coupons are not backdated without prior authorisation from Sasria.
• Ensure that the process of refunds and cancellations is adequate and effective.
• Endorsements are processed accurately and documented in accordance with the Sasria regulations.
• Ensure that the correct and valid coupon stationery is used when issuing Sasria covers.

Review Compliance with the relevant laws and regulations by testing and correcting the following requirements:

• Disclosure of sections that are covered by the Sasria policy.
• Cost of cover.
• Inclusion of the correct and complete disclosure information.

Operational: Administration of QA projects (Sasria Agent Companies)

• Using the QA annual plan, identify and contact the agent company to be reviewed at least 6 weeks in advance.
• Identify and contact the relevant process owners to prepare and arrange the project planning and start-off session.
• Set up and conduct interviews with all process owners and relevant support staff members or functions to scope and develop the project plan or start of the fieldwork.
• Coordinate and confirm the traveling and administrative logistics for the fieldwork.
• Execute the quality assurance monitoring or consultative project.
• Provide regular project update (project millstones) and communicate the result of the project.
• Setup the follow-up project schedule, execute retesting, resolve process gabs/risks, and report the outcomes of the follow-up project.

Customer Relations: Internal departments or Ad-hoc QA projects

• Determine the deliverables of the project
• Scope and obtain approval of the project.
• Develop a project plan with clear and documented project objective, approach, scope, resources and timelines.
• Communicate the result of the project.

People Management

• Manage team performance of junior QA staff members or interns and report to the quality assurance manager (QAM).
• Establish and maintain a positive working environment that will contribute to improved staff morale and increased productivity.
• Regular Informal Reviews and continuous coaching, mentoring, and counselling as required - documented evidence.

Ad hoc duties

• Perform any reasonable task as and when required by the Line Manager.