Jobs at Smollan

Description

Analysis and Reporting

• Maintenance and Supervision of Adherence to Internal Processes and Procedures
• Operational Supervision and Team Management

Administration

• Operational Excellence and Customer Satisfaction
• Compliance for FM and BA (Daily/Weekly and Monthly)
• Exception Management & coordination of information for Monthly payroll file

Task completion

• Audit compliance
• Call Schedule management
• Insights and reporting based on Capture
• Monthly KPI consolidation and Management

Promoter Master 

• Staff updates and reassignments
• Sales Data Insights and reporting to Field Managers (Applications, KYC and Sales)
• Invoicing Tracking for Fraud & Theft cases

Requirements

• 4-5 years’ experience in a systems/analytical environment. Project Management an advantage||Essential / Minimum|0-5 years|
• Diploma or Degree/NQF level 6 or 7
• Analysis & problem solving
• Leadership skills
• Critical thinking
• Computer literacy - MS office suite
• Communication skills (verbal & written)

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Description

• Administration
• Achievement of Delivery Targets
• Stakeholder Engagement
• Vehicle Maintenance
• Customer/Client Satisfaction
• Reports faults to Manager

Requirements

• 1-2 years’ experience in an FMCG environment||Essential / Minimum|0-5 years
• Valid Drivers License
• Grade 12/NQF level 4
• Time Management
• Communication skills (verbal & written)
• Customer service skills
• Vehicle maintenance skills
• Professionalism
• Client service skills

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Description
Key Responsibilities and Deliverables:

• Sales Strategy and Achievement
• Support the Regional Manager in developing and implementing sales plans to achieve revenue targets and expand market share
• Supervise and coach Sales Representatives and Kiosk Sales Representatives, providing guidance on sales techniques, product knowledge, and customer service
• Monitor and analyse sales performance metrics to identify areas for improvement and implement corrective actions for area of improvement
• Collaborate with the sales team and all stakeholders to achieve sales targets and objectives
• Pro-actively influencing and managing relationships between the client, customers and operational staff to ensure growth for clients and customer

Requirements

• Diploma in Business Administration, Marketing, or related field/NQF Level 6 qualification
• 1-3 years proven experience in a Sales Leadership role, with a track record of achieving and exceeding sales targets
• Proficiency in CRM software, and other sales and productivity tools
• Computer literacy (Microsoft Office Suite)
• Communication skills (verbal & written)
• Sales orientation
• Influencing skills
• Planning skills
• Attention to detail

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Description

• Diary Management and General Administration
• Office Administration
• Sales Tracking

Requirements

• 1-2 years secretarial / admin experience, preferably in retail / FMCG||Essential / Minimum|0-5 years
• Grade 12/NQF level 4
• Financial management skills
• Time management
• Planning & organising skills
• Communication skills (verbal & written)
• Sales objective achievement skills
• Interpersonal skills
• Attention to detail

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• Job Summary:
• An operational leader who ensures growth for clients, customers and Smollan by proactively influencing and managing relationships between the client, customers and employees; spotting  opportunities and providing insights; managing the resources required to ensure efficient and effective day-to-day operations; and acting as a Smollan people custodian, leader and people manager.

Key Responsibilities and Deliverables:

• Efficient Achievement of Targets
• Communicate sales targets to the Field Force
• Increase volumes in field
• Monitor sales to ensure sales targets are achieved
• Drive ad-hoc promotions to increase sales
• Develop alternative strategies to increase sales
• Ensure timeous promotional activities are implemented 
• Manage Promotional Activity
• Facilitate the implementation of promotion grids
• Ensure field force are informed about time frames for promotions
• Communicate promotional activities to field force
• Ensure understanding of objectives of various promotions 
• Ensure promotional activities have been implemented and maintained
• Provide feedback to relevant stakeholders
• Monitor competitor’s new innovations 
• Analyses and manage data integrity (Field comms)

Control Expenses

• Control cell phone/telephone expenses

Monitor and control:

• fuel expenses
• vehicle expenses

Pro-Active Operational Excellence

• Manage the resources required to ensure efficient and effective day-to-day operations in the field including flexible people and resource allocation
• Continuous monitoring of service delivery
• Ensure implementation of systems to promote efficiency
• Implementation of sales initiatives and value-adding store operations
• Ensure all company assets are maintained according to company policy
• Manage staff in-store book communication and feedback

Business Insights and Execution

• Identify and act on new business opportunities
• Share information with relevant stakeholders
• Effective data collection and analysis
• Provide insights for improvements and new ways of driving sales
• Plan and implement sales operations for clients and customers based on the analysis of sales  data
• Monitor and evaluate new innovations
• Monitor competitor’s new innovations

Stakeholder Engagement

• Pro-actively influencing and managing relationships between the client, customers and operational staff to ensure growth for clients and customers
• Provide continuous feedback as per client requirements
• Compile regular reports to relevant stakeholders
• Provide continuous feedback as per client requirements (competitor activities, promotions)
• Compile regular reports to Regional Managers
• Conduct review meetings with client
• Provide feedback via feedback platform (e.g. REX/Manual tracking)

People Management 

Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on  all aspects of sound people management:

• Recruitment and selection 
• Induction and orientation
• Training and development 
• Rewards and remuneration
• Succession planning 
• Performance management
• Ensure compliance with regards to leave, adherence to dress code, management of health and  safety and adherence to staff welfare
• Ensure appropriate levels of management and accountability 
• Motivate, delegate and empower appropriately, enabling direct reports to take responsibility  and display creativity and initiative
• Ensure effective knowledge sharing
• Teamwork and Self-Management
• Follow through to ensure that personal quality and productivity standards are consistently and  accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand  and respond to organisational needs 
• Manage own career development by staying abreast of any technical and industry changes

Key Competencies:

• Sales orientation
• Systemic thinking
• Coaching & development of others
• Team leadership
• Impact & influence
• Emotional maturity
• Change leadership
• Judgement & decision making
• Planning & prioritisation
• Performance & results driven
• Quality & detail excellence
• Organisational commitment
• Relationship building
• Service excellence
• Resilience & stress management

Requirements

• Minimum Qualifications: Relevant Diploma at NQF level 5
• Code 8 Driver’s license; Own vehicle
• Minimum Experience: 2-3 years’ field sales supervision experience in the financial environment at a managerial/ supervisory level

Knowledge, Skills & Abilities: 

• Communication (verbal & written)
• Analysis & problem solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to Detail
• Pro-active thinking
• Leadership skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills

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Description

We are on the lookout for a Sales Consultant in Century City/Milnerton

As a Sales Consultant, you will be responsible for:

• Customer Satisfaction and Service
• In-store Sales and Marketing
• Administration

Requirements

• 2-3 years’ experience in Sales
• Matric
• Sales acumen
• Marketing principle knowledge
• Customer service skills
• Administration skills
• Communication skills (verbal & written)
• Computer literacy – MS office suite

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Description

• Pro-Active Operational Excellence
• Business Insights and Execution
• Teamwork and Self-Management
• Stakeholder Engagement
• People Management
• Manage Promotional Activity
• Achieve POP Objectives
• Monitor New Innovations
• Efficient Achievement of Targets
• Control Expenses

Requirements

• 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
• Relevant Diploma at NQF level 5
• Code 8 Driver’s license
• Communication skills (verbal & written)
• Analysis & problem solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills

go to method of application »

Description

• Pro-Active Operational Excellence
• Business Insights and Execution
• Teamwork and Self-Management
• Stakeholder Engagement
• People Management
• Manage Promotional Activity
• Achieve POP Objectives
• Monitor New Innovations
• Efficient Achievement of Targets
• Control Expenses

Requirements

• 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
• Relevant Diploma at NQF level 5
• Code 8 Driver’s license
• Communication skills (verbal & written)
• Analysis & problem solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills

go to method of application »

Job Summary:

• To sell renewable energy and financial products, through effective customer engagement and relationship building.

Key Responsibilities and Deliverables:

• In-Store Sales and Marketing
• Carry out Cold calling and self-generating leads
• Sell renewable energy and financial products and services to individuals and companies
• Build market position by locating, developing, defining, negotiating through to effectively closing sales
• Meet weekly and monthly sales objectives
• Provide relevant feedback on competitor and promotional launches to management and relevant stakeholders
• Build and maintain strong working relationships with team and management

Administration

• Compile weekly and monthly reports based on customer liaison and sales leads
• Identify challenges and ensure corrective actions are put in place timeously
• Ensure relevant reports and figures are completed and delivered to the business within the required timelines
• Maintain an updated database including all activities, partners, and opportunities with their current status
• Management of Operational and Promotional Activity
• Efficiently execute all operational activities of the field
• Protect Company assets in area of responsibility
• Monitor and control stores expenses within allocated budgets
• Ensure compliance with policy and procedures of the Company

Customer Satisfaction and Service 

• Ensure a high standard of customer service levels are maintained at all times 
• Gather feedback from customer complaints, queries and requests and ensure effective resolution 
• Identify, contact and build relationships with prospective customers through a combination of  telephone and in-person cold calls, networking and referrals to obtain appointments
• Keep abreast of current technology trends relevant to the Energy & Financial industry
• Provide customized, cost-effective solutions addressing client needs
• Effective client relationship management

Key Competencies:

• Organisational commitment 
• Teamwork & collaboration 
• Relationship building
• Agility 
• Performance & results driven 
• Continuous growth & improvement 
• Resilience & stress management 
• Service excellence 
• Analysis & problem solving 
• Sales orientation
• Quality & detail excellence

Requirements

• Minimum Qualifications: Diploma/NQF level 5,
• Minimum Experience: 2-3 years’ experience in a Sales Environment, preferably within the Energy & Financial industry

Knowledge, Skills & Abilities: 

• Sales acumen 
• Marketing principle knowledge 
• Customer service skills 
• Administration skills 
• Communication skills (verbal & written) 
• Computer literacy - MS office suite

go to method of application »

Description

• Manage Promotional Activity
• Pro-Active Operational Excellence
• Teamwork and Self-Management
• People Management
• Efficient Achievement of Targets
• Monitor New Innovations
• Business Insights and Execution
• Control Expenses
• Stakeholder Engagement
• Achieve POP Objectives

Requirements

• 3-5 years sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
• Relevant Diploma/Degree at NQF level 6 or 7
• Code 8 Driver’s license
• Sales management skills
• Decision making skills
• Communication (verbal & written)
• Analysis & Problem Solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership Skills
• Planning & organising
• Negotiation skills