Jobs at Standard Bank Group

Job Description

Job Purpose:

• Manage existing client relationship while building new and sustainable client relationships with Public Sector clients
• Articulate and set the desired Transaction Banking client plan and specific client strategy to ensure that key Transaction Banking Clients are retained, their revenue is grown, and the client experience is improved
• Implement effective sales strategies and plans to ensure delivery of Transaction Banking client plans in order to exceed both Transaction Banking financial targets and the quality of client experience targets (CSI)
• Implement effective sales strategies and plans to ensure delivery of Transaction Banking client plans for new client opportunities with annual projected revenues of less than twenty million Rand.
• Define and manage the desires Transaction Banking financial performance for the Transaction Banking clients and ensure that the clients receive the best client experience
• Provide Cash Management Solutions for Transaction Banking Clients
• Partner and Collaborate with broader Transaction Banking, Client Coverage and Credit stakeholders to deliver the desired client results
• Compile and execute client proposals including responding to Requests for Proposals (“RFPs) from clients in order to win business
• Demonstrate level of understanding of Public Sector frame works and regulations in order to advise the client appropriately.

Outputs:

Client Solutioning and Onboading:

• Spend time with current and potential new clients and understand their business
• Develop a deep understanding of clients' strategic objectives, their business value chains and the sectors within which they operate
• Lead the development of Transaction Banking innovative solutions tailored to the specific sector(s) needs which will allow Transaction Banking to meet the sector(s) business requirements.
• Foster long term client relationships with you and the bank through client centric engagements with the client, and by expanding the bank's touch points at all levels throughout the client.
• Maintain a proficient and relevant knowledge of Transaction Banking of Cash Management products, pricing, services and capabilities across the team and other Transaction Banking geographies to ensure relevant and informed client conversations.
• Build trusted advisor status by engaging in value adding strategic conversations with clients, anticipating their needs and responding proactively to those needs
• Deliver the group to the client through the coordination of appropriate TBCT representative of the bank's entire value proposition, and ensure their ongoing effectiveness in creating value to the client and the bank

Account Management:

• Develop an in-depth knowledge of the key clients’ strategy, business context, financial performance and their Working Capital to unlock opportunities for Transaction Banking Undertake an ongoing review of the client business to ensure detail understanding ensure that the Transaction Banking solutions that the clients utilizes are refreshed constantly.
• Effective management of business revenue key drivers and align sales plans to achieve the required corrective actions.
• Actively manage the deal pipeline and drive both strategic and operational collaboration with all other areas of CIB, PBB, and Africa regions in order to convert the opportunities for Transaction Banking and the bank as a whole.
• Effective management of the Public Sector clients and management of their revenue.
• Creation of key account plans for Public Sector clients and drive collaborations with Trade and Investor Service, Investment Banking (IB) and Global Markets (GM) to ensure there is a Sector coordinated client plans
• Effectively drive a client coordinator role for clients within the Transaction Banking where Transaction Banking owns primary relationship and ensure client delivery on behalf of the whole bank

Financial Management and Reporting:

• Drive client and portfolio revenue
• Drive cross sell and up sell opportunities
• Speedily conversion of new client opportunities
• Improve sustainability of portfolio revenues by maximising cross sell ratio per client
• Active management of key revenue drivers and costs
• Build an understanding of current and targeted client share of wallet
• Coordinate the consolidation of annual client revenue budgets and influence final outcome
• Active management of the client pricing and refunds
• Active management of the client solutions, data and profiles

Voice of the client:

• Take ownership for the client centricity agenda in the Transaction Banking sector(s) ensuring that any new product, process, or service design initiative is well articulated and supported in order to better meet the clients’ needs.
• Actively manage ‘clients at risk’ ensuring there are clear mitigating actions to retain key clients.

Credit and Risk Management:

• Work with all key stakeholders and originate credit facilities where there’s appetite
• Manage the level of Transaction Banking exposure and set limits in line with bank’s risk appetite for the particular clients
• Effective Credit Planning and Risk Management to improve credit and capital management by the:
• Review of daily exposures report.
• Review of Utilization and UFF report.
• Drive annual credit reviews.
• Review of Utilization and UFF report.
• Drive annual credit reviews.
• Effective Capital Management and Optimization of Capital Return by achieving hurdle ROE for products and client.

Qualifications

Qualifications:

• Relevant Degree, preferably in Finance and Accounting, Business Commerce

Experience:

• 5-7 years relevant sales management experience (specific industry sector experience, such as dealing with client’s stakeholders at a senior management level.
• Minimum of 10 years of Transaction Banking Experience Minimum of 5 years in a sales manager roles for Cash Management Products.
• Being responsible for Transactional Banking Sales for CIB clients for Cash Management solutions.
• Public Sector portfolio exposure will be advantageous

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Job Description

• To provide a proficient reception function and create a positive introduction for the customer by putting them at ease, identifying their specific requirements and direct customers to the appropriate department. To identify customer's digital banking requirements and to efficiently and cost-effectively fulfill these, while managing the risks associated with migrating new and existing customers to alternative self-servicing and/or digital channels.

Qualifications

Minimum Qualification: 

• NQF Level 5 (FAIS recognised qualification advantageous)

Experience Required:

• Client Coverage
• Personal and Private Banking
• 1-2 years Customer Service Experience within banking industry

Additional Information

Behavioural Competencies:

• Examining Information
• Exploring Possibilities
• Following Procedures
• Interacting with People
• Upholding Standards

Technical Competencies:

• Banking Process & Procedures
• Client Servicing
• Compliance
• Cross and Up-Selling
• Customer Understanding & Product Knowledge (Consumer Banking)

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Job Description

• The Universal Banker (Level 1) position is a critical role within our financial institution, responsible for addressing the diverse banking needs of Personal, Prestige, and Private Banking clients. This position demands a high level of professionalism, attention to detail, and adherence to regulatory requirements. The role will require a successful candidate to be fit and proper as per FSCA Regulatory FAIS Representative requirements and demonstrate an unwavering commitment to maintaining the highest standards of ethical conduct in all aspects of their work.

Qualifications

Qualification

• National Certificate in Banking (NQF5 FAIS-recognized qualification or above)

Experience Required

• 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
• Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
• Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products, policies, and regulatory compliance.
• Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.
• Must meet FSCA Regulatory / FAIS Representative requirements.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)

go to method of application »

Job Description

• To deliver a quality service and manage service gaps realised by clients as they engage through the bank's various touchpoints. To deliver planned and proactive client engagements driven through holistic client reviews focused on achieving contextual client outcomes. Deepen bank-client relationships primarily focused on providing cross-pillar solutions for clients, working with the supporting product specialists to ensure holistic engagement and guidance for financial decisioning by clients.

Qualifications

Minimum Qualifications:

• FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required:

• Proven sales track record with 5 -7 years of experience in Personal and Private Banking, demonstrating success in client acquisition, portfolio growth, and revenue generation.
• Strong expertise in financial analysis, risk assessment, and investment products, with in-depth knowledge of banking regulations, compliance, and market trends.
• Excellent customer relationship management skills, coupled with proficiency in banking systems, outstanding communication, and the ability to thrive in a fast-paced team environment.

Additional Information

Behavioral Competencies

• Articulating Information
• Challenging Ideas
• Conveying Self-Confidence
• Convincing People
• Developing Expertise

Technical Competencies:

• Banking Process & Procedures
• Client Knowledge
• Client Retention & Client Servicing
• Customer Understanding ( Consumer Banking)
• Risk Awareness & Risk Identification

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Job Description

• We are seeking a dynamic, results-driven Universal Banker with a proven track record of exceeding sales targets to join our team in the Garden Route, specifically in Mossel Bay, Hermanus, George, Knysna, and Oudtshoorn.
• The Universal Banker (Level 1) position is a critical role within our financial institution, responsible for addressing the diverse banking needs of Personal, Prestige, and Private Banking clients. This position demands a high level of professionalism, attention to detail, and adherence to regulatory requirements. The role will require a successful candidate to be fit and proper as per FSCA Regulatory FAIS Representative requirements and demonstrate an unwavering commitment to maintaining the highest standards of ethical conduct in all aspects of their work.

Qualifications

Minimum Qualifications

• NQF5 FAIS aligned qualification

Experience Required

• 1 - 3 years Experience in Financial Services & advice
• 3+ years’ experience in banking
• Proven track record of exceeding sales targets
• Strong knowledge of unsecured lending products, regulatory requirements, and market trends
• Excellent sales, marketing, and negotiation skills
• Ability to build strong relationships with customers and internal stakeholders
• Must meet FSCA Regulatory / FAIS Representative requirements.

Additional Information

Behavioral Competencies:

• Checking Details
• Convincing People
• Developing Expertise
• Developing Strategies
• Embracing Change

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Processing & Product Knowledge (Consumer Banking)

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Job Description

We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.

• Warmly greet and assist customers as they enter the branch, creating a positive first impression
• Identify and assess customer needs through active listening and questioning
• Record and monitor customer inquiries, ensuring accurate documentation
• Efficiently allocate customers to appropriate departments or specialists for further assistance
• Provide basic information and guidance on bank products and services
• Handle and resolve simple customer queries independently
• Maintain a high level of integrity and adhere to ethical standards in all interactions
• Collaborate with other team members to ensure smooth customer flow within the branch
• Stay updated on bank policies, procedures, and product offerings to provide accurate information
• Contribute to maintaining a clean and welcoming branch environment

Qualifications

Minimum Qualifications

• National Certificate (NQF5) or equivalent qualification

Experience

• 1-2 years of branch banking experience, focusing on customer service
• Excellent communication and interpersonal skills
• Proficiency in computer systems, including banking software
• Strong problem-solving abilities and attention to detail
• Customer-centric mindset with ability to work in a fast-paced environment
• Basic knowledge of banking products and services (preferred)
• Fluency in English and other local languages (advantageous)

Additional Information

Behavioural Competencies:

• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Showing Composure
• Team Working
• Thinking Positively
• Upholding Standards

Technical Competencies:

• Banking Process & Procedures
• Client Servicing
• Customer Reception and Channelling
• Product Knowledge (Consumer Banking)

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Job Description

What are we looking for

• Young people who are invested in Africa’s sustainable growth
• Courageous problem solvers
• Collaborative team players
• Inquisitive minds with a relentless desire to learn
• Ambitious go-getters who are driven to win
• Individuals that subscribe to the highest ethical standards 

Qualifications

Postgraduate or 4-year degree in:

• Engineering
• Accounting
• Risk Management
• Business sciences
• Financial sciences
• Economics
• Math/ Statistics

Minimum Requirements:

• South African Citizen or Permanent Resident
• Full time student or very recent graduate
• Minimum of 65% average over all years of study

go to method of application »

Job Description

• We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

Qualifications

Essential Qualifications:

• Matric
• National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

Required Experience:

• 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
• Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
• Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products, policies, and regulatory compliance.
• Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking)

go to method of application »

Job Description

• If you have recently completed matric or and have a paralegal higher certificate or diploma and are eager to build your career in credit risk management, this learnership provides the perfect opportunity to bridge the gap between your academic knowledge and hands-on industry experience.
• In this programme, you will gain practical exposure in credit risk collections, where you'll learn how to manage risk, mitigate financial loss, and maintain strong customer relationships. This is a crucial area of banking, and the experience you gain will prepare you for a rewarding career in managing credit risk.
• Throughout the programme, you will also complete an Occupational qualification related to the programme at an NQF level 5, which will enhance your industry knowledge and skills, making you a valuable asset in the field of credit risk.

Key learning outcomes from this programme include:

• Understanding the full credit collections value chain
• Gaining insights into collections strategies  
• Understanding credit regulatory frameworks and compliance requirements
• Developing strong collections and negotiation skills
• Applying problem-solving techniques in collections scenarios
• Managing customer relationships and resolving delinquent accounts
• This learnership will equip you with both the academic knowledge and practical experience needed to succeed in credit risk collections, opening doors for further opportunities in the banking and financial services sector.

Qualifications

• Have completed a minimum Matric /Higher Certificate in Paralegal/legal related certificates

Additional Information

The candidate must:

• Be a South African Citizen
• Be between the ages of 18 and 30
• Be able to speak, read and write English
• Be computer literate
• Not be employment for more than six months
• Not be registered on any other learnership
• Not be studying at any other institution

Closing Date for Application: 7 April 2025

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Job Description

• To provide expertise, professional knowledge, and technical skills to automate building, testing and operating data ingestion systems. To operate and monitor the group's cyber security operational centre (CSOC) systems that collect and manages several terabytes of logs per day. To assist the cyber security incident response team and threat hunters by ingesting and providing access to log data. Any experience and interest in cyber security and/or data science is an advantage but not essential.

Qualifications

• A degree Information Technology is required.

Experience:

• 3+ years experience in system administration, programming and data collection/manipulation.
• 1+ years in automation engineering and CI/CD.
• 1+ years in operating services with cloud environments.
• 1+ years in data ingestion, engineering or analytic roles.

Skills:

• Software Development Life Cycle (SDLC) methodologies & tools.
• Build and Test Automation: CI/CD pipelines for build, test and deploy (E.g. git, Azure Dev Ops).
• Write Code: Programming and scripting (E.g. Python, PowerShell).
• Automation engineering (E.g. Ansible, Terraform).
• System administration (E.g. Linux, Containers) and cloud services (E.g. Azure, AWS).
• System availability monitoring (E.g. Azure Monitor, Splunk).
• Log data analysis (E.g. Azure Log Analytics, Splunk) and Log Parsing (E.g. regular expressions).
• Data ingest and integration (E.g. SQL, REST APIs, event hubs, syslog)
• Technical fault finding, debugging and fixing.

Additional Information

Key Responsibilities: 

• Maintain an operate syslog collection servers
• Write automate ansible playbooks
• Build and run integration Azure Logic Apps
• Collect and ingest data using APIs

Technical Competencies:

• Data Analysis
• Debugging and Fixing Software
• Information Security Management
• IT Risk Management
• Software Development Life Cycle (SDLC) methodologies & Tools
• Technical Analysis
• Use of Build and Test Automation
• Write Code

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Job Description

• To enable the execution of Compliance Risk Management processes and activities within a specific business unit and across all its jursidictions to ensure that the area is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage to the organisation and enable the competitive advantage of the organisation.

Qualifications

• Degree in Audit, Business Commerce, Legal, Finance, Banking or related 

Experience Required
Business Enablement
Compliance

• 8-10 years - The role requires a seasoned expert in Compliance with a sound knowledge of the relevant regulatory requirements and upcoming developments applicable to a specific business area as well as a solid understanding of banking products and activities.
• Exposure to cash management, trade finance and financial markets products would be advantageous.

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Empowering Individuals
• Establishing Rapport
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Interacting with People
• Making Decisions
• Providing Insights
• Upholding Standards

Technical Competencies:

• Evaluation of Internal Controls
• Financial Acumen
• Financial Industry Regulatory Framework
• Legal Compliance
• Process Governance
• Risk Awareness

go to method of application »

Job Description

• To enable the execution of Compliance Risk Management processes and activities within a specific business/functional area, to ensure that the area is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage to the organisation and enable the competitive advantage of the organisation.

Qualifications

• Degree in Audit, Business Commerce, Legal, Finance, Banking or related 
• Strate Compliance Officer qualification is essential

Experience Required
Business Enablement
Compliance

• 5-7 years - The role requires an expert in Compliance with a sound knowledge of the relevant regulatory requirements and upcoming developments applicable to a specific business area as well as a solid understanding of banking products and activities.
• Strong understanding of financial markets, pre and post trading is preferred  

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Empowering Individuals
• Establishing Rapport
• Exploring Possibilities
• Following Procedures
• Generating Ideas
• Interacting with People
• Making Decisions
• Providing Insights
• Upholding Standards

Technical Competencies:

• Evaluation of Internal Controls
• Financial Acumen
• Financial Industry Regulatory Framework
• Legal Compliance
• Process Governance
• Risk Awareness

go to method of application »

Job Description

• To support the Relationship Manager with the day-to-day administrative functions, portfolio management, entrenchment, and operational functions for an allocated Premium or Growth portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central contact point for the client, providing sales and service fulfilment aligned to segment targets.

Qualifications

Minimum Qualification

• NQF6 Qualification (FAIS related)

Experience Required

• 3-4 years Previous experience as an account analyst or similar position to gain exposure to lending principles and customer service
• Relationship Banking (Client Coverage)
• Business & Commercial Banking

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Directing People
• Embracing Change

Technical Competencies:

• Customer Acceptance & Review (Business Banking)
• Product Knowledge (Business Banking)
• Risk Acceptance
• Risk Identification
• Risk Management

go to method of application »

Job Description

• We are looking for Relationship Bankers in George, Hermanus, Knysna, and Mossel Bay to provide exceptional service and address any service gaps identified through client interactions across the bank’s various touchpoints.
• This role involves delivering planned and proactive client engagements, driven by holistic client reviews, to achieve meaningful and tailored financial outcomes. The Relationship Banker will focus on deepening client relationships by offering cross-pillar solutions, collaborating with product specialists to ensure comprehensive engagement, and providing expert guidance to support clients in making informed financial decisions.

Qualifications

Minimum Qualifications:

• FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required:

• Proven sales track record with 5 -7 years of experience in Personal and Private Banking, demonstrating success in client acquisition, portfolio growth, and revenue generation.
• Strong expertise in financial analysis, risk assessment, and investment products, with in-depth knowledge of banking regulations, compliance, and market trends.
• Excellent customer relationship management skills, coupled with proficiency in banking systems, outstanding communication, and the ability to thrive in a fast-paced team environment.

Additional Information

Behavioral Competencies

• Articulating Information
• Challenging Ideas
• Conveying Self-Confidence
• Convincing People
• Developing Expertise

Technical Competencies:

• Banking Process & Procedures
• Client Knowledge
• Client Retention & Client Servicing
• Customer Understanding ( Consumer Banking)
• Risk Awareness & Risk Identification

go to method of application »

Job Description

• Provide tools and frameworks used to deliver end-to-end solutions to measurement and profitability analytics. Build scalable solutions for supporting the delivery of clear business profitability insights from raw data sources; with a focus on collecting, managing, analysing and visualising data. Responsible for expanding and optimising Standard Bank's data and data pipeline architecture, whilst optimising data flow and collection to ultimately support data initiatives. Enable the team to migrate data workloads to cloud platforms.

Qualifications

Minimum Qualification:

• Bachelor's Degree in Mathematical / Statistics / Information Studies / Data & Computer Science (related degree)
• Postgraduate Diploma (Advantageous)

Experience Required

• 3-7 years Data Monetisation experience with big data tools: Hadoop, Spark, Kafka, etc.
• 3-7 Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• 3-7 years AWS cloud services: EC2, EMR, RDS, Redshift.
• Experience with stream-processing systems: Storm, Spark-Streaming, etc.
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Checking Things
• Examining Information
• Exploring Possibilities
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Data Analysis
• Database Administration
• Data Integrity
• Knowledge Classification

go to method of application »

Job Description

Job Purpose:

• Manage existing client relationship while building new and sustainable client relationships with Infrastructure Sector clients
• Articulate and set the desired Transaction Banking client plan and specific client strategy to ensure that key Transaction Banking Clients are retained, their revenue is grown, and the client experience is improved
• Implement effective sales strategies and plans to ensure delivery of Transaction Banking client plans in order to exceed both Transaction Banking financial targets and the quality of client experience targets (CSI)
• Implement effective sales strategies and plans to ensure delivery of Transaction Banking client plans for new client opportunities with annual projected revenues of less than twenty million Rand.
• Define and manage the desires Transaction Banking financial performance for the Transaction Banking clients and ensure that the clients receive the best client experience
• Provide Cash Management Solutions for Transaction Banking Clients
• Partner and Collaborate with broader Transaction Banking, Client Coverage and Credit stakeholders to deliver the desired client results
• Compile and execute client proposals including responding to Requests for Proposals (“RFPs) from clients in order to win business
• Demonstrate level of understanding of Infrastructure Sector macro dynamics and projects in order to advise the client appropriately.
• Support Multinationals with presence in other markets to navigate the bank in the other markets

Outputs:

Client Solutioning and Onboading:

• Spend time with current and potential new clients and understand their business
• Develop a deep understanding of clients' strategic objectives, their business value chains and the sectors within which they operate
• Lead the development of Transaction Banking innovative solutions tailored to the specific sector(s) needs which will allow Transaction Banking to meet the sector(s) business requirements.
• Foster long term client relationships with you and the bank through client centric engagements with the client, and by expanding the bank's touch points at all levels throughout the client.
• Maintain a proficient and relevant knowledge of Transaction Banking of Cash Management products, pricing, services and capabilities across the team and other Transaction Banking geographies to ensure relevant and informed client conversations.
• Build trusted advisor status by engaging in value adding strategic conversations with clients, anticipating their needs and responding proactively to those needs
• Deliver the group to the client through the coordination of appropriate TBCT representative of the bank's entire value proposition, and ensure their ongoing effectiveness in creating value to the client and the bank

Account Management:

• Develop an in-depth knowledge of the key clients’ strategy, business context, financial performance and their Working Capital to unlock opportunities for Transaction Banking Undertake an ongoing review of the client business to ensure detail understanding ensure that the Transaction Banking solutions that the clients utilizes are refreshed constantly
• Effective management of business revenue key drivers and align sales plans to achieve the required corrective actions.
• Actively manage the deal pipeline and drive both strategic and operational collaboration with all other areas of CIB, PBB, and Africa regions in order to convert the opportunities for Transaction Banking and the bank as a whole.
• Effective management of the Infrastructure Sector clients and management of their revenue.
• Creation of key account plans for Infrastructure Sector clients and drive collaborations with Trade and Investor Service, Investment Banking (IB) and Global Markets (GM) to ensure there is a Sector coordinated client plans
• Effectively drive a client coordinator role for clients within the Transaction Banking where Transaction Banking owns primary relationship and ensure client delivery on behalf of the whole bank

Financial Management and Reporting:

• Drive client and portfolio revenue
• Drive cross sell and up sell opportunities
• Speedily conversion of new client opportunities
• Improve sustainability of portfolio revenues by maximising cross sell ratio per client
• Active management of key revenue drivers and costs
• Build an understanding of current and targeted client share of wallet
• Coordinate the consolidation of annual client revenue budgets and influence final outcome
• Active management of the client pricing and refunds
• Active management of the client solutions, data and profiles

Voice of the client:

• Take ownership for the client centricity agenda in the Transaction Banking sector(s) ensuring that any new product, process, or service design initiative is well articulated and supported in order to better meet the clients’ needs.
• Actively manage ‘clients at risk’ ensuring there are clear mitigating actions to retain key clients.

Credit and Risk Management:

• Work with all key stakeholders and originate credit facilities where there’s appetite
• Manage the level of Transaction Banking exposure and set limits in line with bank’s risk appetite for the particular clients
• Effective Credit Planning and Risk Management to improve credit and capital management by the:
• Review of daily exposures report.
• Review of Utilization and UFF report.
• Drive annual credit reviews.
• Effective Capital Management and Optimization of Capital Return by achieving hurdle ROE for products and client.

Qualifications

Minimum Requirements:

Qualifications:

• Relevant Degree, preferably in Finance and Accounting, Business Commerce
• FAIS certification recommended

Experience:

• 5-7 years relevant sales management experience (specific industry sector experience, such as dealing with client’s stakeholders at a senior management level.
• Minimum of 10 years of Transaction Banking Experience Minimum of 5 years in a Sales Manager roles for Cash Management Products.
• Being responsible for Transactional Banking Sales for CIB clients for Cash Management solutions.
• Infrastructure Sector portfolio exposure will be advantageous