Jobs at Sun International

Job Purpose

• Responsible and accountable to invoice customers, allocate receipts, collect due receivables, reconcile accounts and clear queries through Kofax Totalagility (“KTA”) worklists in line with Company and SSC standards and regulations. 

Key Performance Areas

• Create new customers and adjust current customer accounts in the system based on input from unit via KTA.
• Create customer invoices on IFS for concessionaires, sponsorships, rebates, staff sales and sundry as requested from units via KTA.
• Process customer invoices on IFS for travel agents based on documentation from the units. External capturing of invoices for travel agents where required.
• Processing of credit notes were requested by the unit via KTA.
• Clearing of AR receipts that are not identifiable from the cash book.
• Follow-up with unit if required via KTA. Processing of all Iveri payments posted by Advanced Payments into IFS and reconcile to Opera.
• Reconcile and process monthly Advanced Payment receipt into the unit.
• Process customer and punter refunds as requested by the units via KTA.
• Follow-up on all outstanding invoices and escalate where necessary - including for banqueting, travel agents, sundry debtors, inter-company etc.
• Assist other Intercompany/Debtors Clerks in the Accounts Receivable team with queries and processing where necessary.
• Filing of physical invoices / payments.
• Meet the Key Performance Indicators (“KPIs”) for this role (eg: number of invoices generated, number of queries, long outstanding receipts etc).
• Keep management updated with regards progress on payments and releases, and where necessary escalate unresolved issues.
• Respond to and resolve pay related queries with internal and external clients.
• Develop and maintain sound working relationships with relevant departments.
• Interact with clients and provide professional service standards and solutions.
• Keep up to date with advanced payment services, facilities and online reservation channels.

Requirements

Education

• Grade 12
• Diploma in finance is an advantage

Experience

• 1 years’ experience as a debtor's clerk

Skills and Knowledge

• Analytical skills
• Problem Solving
• Collecting Information (listening; asking questions) 
• Attention to detail
• Co-ordinating and organizational skills
• Clerical Administrative functions
• Checking (accuracy in the handling and recording of transactions)
• Following Instructions
• Dealing with internal and external customers 
• English written and verbal communication skills
• Numerical skills (calculations)
• Invoicing transaction process knowledge
• AR receipt and collection process knowledge
• Proficient computer skills (MS Office, IFS AR module)
• Telephone skills 

go to method of application »

Job Purpose

• To provide administrative and general support to the department to ensure the seamless implementation and consistent delivery of services provided by the department to all clients and stakeholders. 

Key Performance Areas

Office Administrative Support

• Provide administrative support to the maintenance office (including e-mails, mail and telephone)
• Allocate and reconcile supplier invoices correctly and resolve all queries
• Submit expense claims to the Finance department as per company policy and procedures.
• Monitor staff leave as per department norms and company policy
• Capturing of staff rostering into the system and distribution and communication of rostering schedules
• Order stationery, paper and other consumables (as per company procedures), ensuring availability on demand.
• Develop a filing system (including records and reports) that enables others in the department to be able to access required documents
• Store confidential documents for safe keeping
• Troubleshoot and resolve first line queries with assigned clients, vendors, etc.
• Coordinate the flow of paper and electronic documents to the appropriate parties
• Complete reports / minutes/ presentations / departmental documents and distribute to relevant parties
• Follow through on outstanding issues and action lists from minutes
• Liaise with travel service providers to co-ordinate travel, car and accommodation arrangements

Meeting Co-ordination

• Send out meeting invitations in advance (within reasonable time period to accommodate delegates).
• Complete and distribute agenda and minutes timeously
• Book meeting venues according to meeting requirements – number of people, equipment, times, access to floor, accessibility, refreshments, and time frames.
• Co-ordinate required equipment and ensure all in working order e.g. Air Conditioning, Laptop, Proxima etc.
• Arrange catering in line with RSVP’s and dietary requirements of the attendees

Requirements

Education

• Grade 12 
• Secretarial Diploma is an advantage 

Experience

• A minimum of 2 years administrative / secretarial functions 

Work conditions and special requirements

• Ability to work shifts that meet operational requirements 

Skills and Knowledge

• Planning and co-ordination 
• Handling information / following instructions 
• Clerical Administrative functions 
• Problem-Solving 
• Checking / attention to detail 
• Writing formal correspondence 
• Take initiative 
• Customer service orientation 
• Relationship building