Jobs at SynergERP (Pty) Ltd

DUTIES AND RESPONSIBILITIES

• Design, develop, and customize Sage X3 solutions to meet business requirements, including enhancements, module developments, and system integrations.
• Complete code reviews for junior developers.
• Work on integrating Sage X3 with other business applications, third-party tools, and external systems to ensure seamless data flow and process automation.
• Develop and maintain custom reports, dashboards, and data analytics solutions using Sage X3 tools and third-party reporting tools.
• Work directly with clients to understand their technical needs and translate them into actionable development tasks.
• Provide technical support, troubleshooting, and system maintenance to ensure the smooth operation of the Sage X3 ERP system.
• Follow release processes.
• Work closely with internal consultants and end-users to understand business processes, gather requirements, and translate them into technical solutions.
• Manage and cultivate strong relationships with clients, ensuring their needs are met.
• Create and maintain technical documentation, including design specifications, test plans, and user guides for developed solutions.
• Conduct unit testing, integration testing, and system testing to ensure the quality and functionality of developed solutions.
• Provide training and support to end-users on Sage X3 functionalities and custom-developed solutions

EDUCATION AND EXPERIENCE

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 5+ years of experience in Sage X3 development and customization.
• Experience with Sage X3 module development, workflows, and system integrations.
• Proficiency in SQL, X3 Scripting, and other relevant programming languages.
• Experience with third-party tools and applications integrated with Sage X3.
• Knowledge of ERP system architecture and database management.
• Sage X3 certification (advantageous).

 KNOWLEDGE AND ABILITIES

• Ability to work collaboratively within a team and independently.
• Strong analytical and problem-solving skills
• Excellent organizational skills.
• Excellent communication skills (both written & verbal)
• Ability to multi-task and prioritize.
• Proactive and self-motivated.
• Ability to assess complex business processes and identify areas for improvement.
• Knowledge and practical experience in C#, Java, PHP, HTML.

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What you will do:

• Enhance the reputation of SynergERP through delivering exceptional consulting services to our clients, exceeding their expectations consistently and delivering successful projects.
• Remain abreast with the latest trends and technologies and apply them whilst working on projects to ensure that our clients’ lives are made better through the application of technology.

Gap Analysis

• Analyse clients’ business requirements.
• Engage with clients to define and document their requirements.
• Formulate solutions that will meet their business needs and expectations in an efficient and timely manner.
• Assist in setting up a project plan and budget.

Implementation

• Customizing the solution to suit the client’s requirements and specifications.
• Provide support to the project managers and assist in managing the technical aspects of the projects.
• Communicate requirements for customisation to developers to ensure their work will function in the way the client expects it to.
• Manage and oversee the X3 system and related projects.

Training

• Training users on a new system for them to become self-sufficient in the use of the software configured for them.

Support

• Assisting with the smooth integration of business processes after go-live.
• Identifying and implementing effective solutions to clients’ problems, maintaining healthy client relationships.
• Work as part of a team, contributing and sharing best practices, knowledge, resources and ideas.

What we are looking for:
Experience & Qualifications:

• Relevant tertiary qualification (Accounting, Finance/IT qualification)
• Implementations experience in various industries to include integrations and reporting.
• Experience following detailed work plans for project activities within scope.
• Experience supporting end users with Sage X3.
• Excel proficiency preferred, including ability to create data transformation workbooks and/or macros to facilitate (Advantageous).
• Sage X3 certified (Advantageous).
• Report writing and MS Excel skills.
• Experience in ERP Systems.
• Good accounting background with proper understanding of internal control structures and business processes.
• Crystal report and SQL experience.
• Business Acumen.

Skills & Abilities:

• Ability to work independently and self-motivated.
• Ability to multi-task and prioritise.
• Self-managed and self-motivated.
• Can apply cognitive learning quickly and effectively.
• Excellent admin skills (required for task list updating, booking of time, and keeping up with Microsoft Teams messages).
• Ability to take in a lot of information at a rapid rate and convert the learning into long-term knowledge.
• Be able to work exceptionally fast and effectively under high-pressure environments.
• Adaptability: Be able to adapt through different projects, different clients, and different working environments daily.
• Client Service orientated.
• Excellent Communication Skills (both written & verbal).
• Passionate and proactive.
• Analytical Skills.
• Organizational Skills.