Jobs at TMF Group

Job Purpose

• The role will be responsible for undertaking bookkeeping, accounting and reporting services for a portfolio of Private, Corporate and Employee Benefit Trust Client entities administered by TMF. The role holder will be required to undertake directed work and take responsibility for the achievement of the deadlines

Key Responsibilities

• Undertaking the bookkeeping for a portfolio of private and corporate clients and conducting full, detailed reviews of own work prior to submission for review by the Senior Accountant
• Demonstrating competence with all accounting work and progressing with more complex cases and an increased volume of work as knowledge of the entities and accounting standards (and professional studies) increases
• Maintaining pro-active communication to ensure that the Accounting Manager is kept appraised of the status of all deliverables
• Working closely with counterparts on other teams to ensure seamless and coordinated service delivery
• Maintaining files in accordance with internal policies and procedures.
• Proactively look to develop own skills within the wider business and assisting other teams
• In addition to the duties listed above, the Client Accountant may be requested to perform any other ad hoc duties or projects as requested by the Accounting Manager

Professional Experience and Qualifications

• 2-5 years’ experience in the financial services industry
• Previous bookkeeping experience 
• Have commenced or intends to commence study towards the completion of a professional accountancy qualification
• Ability to plan and organize oneself to meet challenging deadlines
• Ability to learn quickly and work within a team under the guidance of a manager /mentor

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JOB PURPOSE

• A member of a team of application specialists, primarily supporting the Medius Accounts Payable Automation application, used by TMF’s Global Funds and Capital Markets businesses. The team is collectively responsible for delivering BAU (business as usual) support to the application’s users, conforming to agreed internal SLAs, as well as supporting related change and deployment initiatives across the organisation.

KEY RESPONSIBILITIES

• Be an active member of a global team, that provides day-to-day support of the Medius application, its processes and interfaces with other systems (ERP and Treasury) via the TMF Data Hub
• Assist in establishing new interfaces (integrations) between Medius and other global strategic applications for straight-through-processing of payments and accounting data (as well as for reconciliation and reporting purposes), via TMF Data Hub
• Closely interact with local business teams and global application owners on implementation - planning, requirements gathering, specification, solution design, testing and deployment
• Interact with Medius (Vendor) Support and Professional Services to implement, problem solve, resolve user issues and enable new features
• Continuously develop knowledge of Medius and international Accounts Payable practices
• Assist in training users in TMF offices, which are onboarded to Medius. Provide the second-line support to the local super users
• Prepare of process documentation and assist in annual ISAE3000/3402 audit exercises
• Part of a global, virtual support team, working together to deliver a consistent service to end-users, irrespective of their location or time zone. Collaborate with sales and client servicing teams to ensure a consistent service delivery across TMF, towards our customers
• Be comfortable working across a wide range of cultures and time zones

PROFESSIONAL EXPERIENCE AND QUALIFICATIONS

KEY BUSINESS EXPEREINCE

• Subject Matter Expert – Accounts Payable, Internal Finance or Treasury software applications
• A familiarity with SWIFT payment and bank statement standards (ISO20022/MT messages)
• Some experience with business / finance software application design, configuration and resolution
• Experience with formal change management processes, including clear requirements elicitation and specification documentation
• Experienced in using Microsoft Excel for data analysis, validation and transformation
• Experience with automation software, such as Alteryx is a plus
• Experience with report writing tools such as PowerBI is a plus

CANDIDATE PROFILE

• Minimum 3-5 years of experience in administrating and providing support to Accounts Payable, Internal Finance or Treasury applications
• Experience in application requirements gathering, documentation, design and configuration
• Interest and experience in automation and reporting, utilising technologies would be highly desirable (ie. Alteryx, Power BI)
• A keen problem-solver, with the ability to own tasks and drive solutions to completion, leveraging on the support of the team
• An understanding of API technology, Data Intelligence and SQL Server querying is desirable
• Fluent in both written and spoken English
• Professional written and spoken communication skills

OTHER COMPETENCIES

Operational Excellence

• Demonstrates the ability to make decisions based on insight and knowledge that impact the team
• Accountable for ensuring high standards of delivery towards clients
• Actively engages with business users to understand needs and deliver high quality service
• Prioritises clients’ issues and addresses them accordingly
• Will keep up to date with business trends and changes in technologies
• Commercial awareness
• Understands TMF Groups' business lines and any relevant local regulatory requirements
• To appreciate the impact of one’s actions on the quality of service provided to our end customers.
• Leadership and resource management
• Plans, co-ordinates and manages internal and external resources to deliver results in a timely, accurate and professional manner.
• Will share knowledge to ensure team targets are met

Interpersonal skills

• Manages internal and external stakeholders' expectations with regards to delivery and escalations
• Builds credibility across all stakeholder groups
• Sensitive to different cultures and working styles
• Able to engage with individuals all areas of an organisation on area of specialism

Client excellence

• Proactive in identifying opportunities and seeking solutions
• Ensures relevant information is obtained and shared as needed
• Takes responsibility for delivering superior products and services
• Implements improvements to client service

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Job purpose

• Company Secretarial Specialist will support junior and more experienced team members with the delivery of company secretarial services to TMF’s clients.  All company secretarial and associated tasks must be completed in an efficient, professional and timely manner, providing a high quality of service to the client. In addition, required to maintain a good working relationship with the client, answer queries and provide them with any requested documentation.

Duties and responsibilities

•  Responsible for meeting company secretarial compliance requirements through accurate, complete and timely processing of annual compliance
•  Supports Company Secretarial Assistants and Trainees, whilst maintaining overall responsibility for task accuracy and completeness, keeping the Client Account Manager or Line Manager updated as appropriate
•  Responsible for meeting the indicated deadlines for each allocated client tasks
• Performing tasks in compliance with company policies relating to company secretarial services, ensuring requirements are followed consistently and in full
•  Performing tasks in compliance with company legislation, data protection and control risk within company secretarial function
•  Perform standard defined tasks to on board new clients
•  Identify out-of-scope service and providing respective information to the Client Account Manager or Line Manager as appropriate
•  Keeps up to date with changes in local company legislation
•  Escalates any concerns to Client Account Manager or Line Manager in a timely manner
•  Uses TMF’s company secretarial software effectively
•  Maintains relevant databases, client records and other tracking tools as required
•  Provides administrative support to the company secretarial team as required
•  Attends client meetings as required
•  To undertake any other duties as reasonably expected for the role

Skills required

•  A detailed knowledge of basic company secretarial transactions and annual compliance
•  Resourceful, independent and strong problem-solving abilities
•  Able to articulate and communicate with clients in a concise and professional manner
•  Fluency in English is essential

Critical competencies for success

Operational Excellence

•  Strives for high standards of delivery to clients
•  Has a strong understanding of processes needed to undertake the role successfully
•  Makes informed judgements and decisions based on practice and precedent
•  Decisions will be made within defined limits of authority

Commercial Awareness

•  Has a basic understanding of TMF Group’s business lines and how TMF is structured
•  Understands and applies control and risk governance frameworks consistently
•  Is mindful of the TMF Group values

Leadership & Resource Management

•  May have supervisory responsibilities for work carried out by members of the immediate team
•  Organizes the use of resources to meet expectations and identifies difficulties
•  Reviews non-complex work undertaken by more junior team members
•  Informally manages expectations of more senior colleagues infrequently

Interpersonal Skills

•  Communicates information in a clear and concise manner (verbal and written work) to both internal and external stakeholders
•  Able to deal with difficult situations in a calm and diplomatic way

Client Excellence

•  Takes ownership of clients to ensure a consistent level of service
•  Listen actively whilst understanding what relevant questions they should ask and respectfully considering global and cultural differences
•  Makes it a priority to be accessible and responsive to customers
•  Build rapport with clients
•  Evaluates and reports back on client service levels

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Discover the role

• The Junior Payroll Administrator will Support the payroll teams in the provision of a high-quality client service, producing service deliverables for a portfolio of clients. Part of the responsibilities include the preparation of data, assisting in payroll client administration, acting as the day-to-day client contact for the provision of those services, to meet stakeholders’ and client expectations.

Key Responsibilities will include but will not be limited to:

• Responsible for input accurate information into the payroll system
• Support clients with service delivery matters
• Preparing client work in accordance with terms agreed upon
• Creating, maintaining relevant records
• Escalating issues to the senior members of the team as and when necessary
• Providing support to senior members of the team as and when required
• Responding to stakeholders in a timely manner with accurate information
• Attending client meetings as and when necessary
• Ensuring all deadlines are met
• Liaising with Tax Authorities (SARS)
• Prepare and submit approved returns, submissions, accounts, and reports
• Attending client meetings as and when required
• Assisting with the EMP501 reconciliation
• When necessary, advising clients about local legislature
• Supporting in the preparation of reports
• Identifies errors, report them, and raise concerns with the relevant manager
• Assisting in the preparation of documentation for Audits.

Ideally, you are meeting following hiring criteria:

• Payroll Diploma, Finance Diploma or Finance Degree
• 1 to 2 years’ experience in the payroll function
• Bookkeeping or finance administration background is ideal
• Understanding basic payroll principals
• Should be able to do Vlookups, Pivots and IF Statements on excel
• Sage 300 experience is mandatory
• Detail orientated
• Strong written and communication skills
• Be able effectively manage stakeholders
• Good organizational and time management skills

What’s in it for you?

• All employees are given a UPs to be able to work during load shedding
• Quarterly team building once a quarter for all employees
• Continuous development is supported through global learning opportunities from the TMF Business Academy
• Collaborative, supportive work environment where individuals are able to grow and shape their careers
• Biannual team building and year end celebration
• We provide internal career opportunities so you can take your career further within TMF
• You’ll be helping us to make the world a simpler place to do business for our clients
• Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work
• Strong feedback culture to help build an engaging workplace
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best

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Key Responsibilities

• Responsible for the accurate preparation of primary accounting documents, accounting statements and reports required by the client including management accounts (periodic and annual) and roll-forward financial statements (IFRS and UK GAAP)
• Responsible for ensuring that all reporting deadlines are met for their client allocation and supports the Client Account Manager in achieving this for the wider team
• Responsible for preparing all compliance related filings (like CBI and tax filings)
• Reviews accounting entries processed by Trainee and Client Accountants for their allocated portfolio. Assists the CAM on the wider team portfolio when required
• Builds and maintains strong relationships with their allocated clients and internal/external stakeholders.  Follow ‘Our Service Promise’ delivery guidelines for relationship management
• Performs daily work with high complexity (i.e. preparing and reviewing bookkeeping, management accounts, statutory accounts (both standalone and consolidated) under UK GAAP and IFRS, corporation tax returns, VAT returns, etc)
• Manages the audit process for their allocated clients and supports the wider team in adhering to the overall audit plan
• Supports the Client Account Manager by ensuring that less complex tasks for their allocated portfolio are appropriately allocated to the more junior team members
• Assists the Client Account Manager in reviewing the work of junior team members
• Provides support to junior team members (including on the job training) with complex work/calculations
• Oversees month-end and year-end close activities, from balance sheet and cash account reconciliations to roll forward financial statement preparation - reviewing all reconciliations and ensuring they are followed-up on
• Oversees VAT compliance, corporate income tax returns and other filings for their allocated portfolio, and supports the CAM in overseeing the delivery of these tasks across the team portfolio
• Keeps up to date with changes in local accounting and tax legislation
• Provide technical support to the team
• Supports the Client Account Manager in maintaining and maximizing revenues for the team portfolio including the invoicing cycle to ensure all fees, including out of scope work, are billed

Key Requirements

• Professional qualification (CA/ACCA/ACA)
• Candidate with at least 1-year PQE
• Structured finance experience preferable if working on a SPV/SFS portfolio is desirable
• Resourceful, independent and strong problem-solving abilities
• Excellent written and communication skills, with strong ability to plan ahead and organize themselves
• Analytical structured mind set with ability to follow and build upon existing processes and ensure data is maintained with accuracy and consistency
• Fluency in both written and spoken English is required
• Proficiency in MS Excel and MS Word is essential, along with experience of local accounting system
• Experience in a similar role from an accounting practice background with strong client servicing skills is desirable

What's in it for you?

• An exciting opportunity in an international company
• Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy
• A career within an ever evolving market
• Flat hierarchies with direct contact to management and international exchange
• Want to know more about a career with TMF Group? Watch this video: