Jobs at Vox Telecom

The Role – Be the Driving Force Behind Our Clients' Success!

• As an Account Manager, you will be the key link between our company and our clients, ensuring their needs are met while driving revenue growth. You will nurture existing relationships, identify new opportunities, and provide top-tier service to our valued customers.

What You’ll Be Doing

• Client Satisfaction and Retention: Cultivate trust and strong partnerships with clients to encourage repeat business and long-lasting relationships.
• Efficient Sales Operations: Ensure accurate processing of quotes, orders, and invoices, contributing to operational excellence.
• Revenue Growth: Support sales initiatives to meet or exceed revenue targets by managing accounts proactively and identifying upselling opportunities
• Identifying Opportunities: Spot potential for upselling and cross-selling to maximize client value
• Tracking Performance: Analyse client needs, monitor key metrics, and provide insightful reports.
• Collaborating for Success: Work closely with sales, marketing, and customer service teams
• Solving Challenges: Act as the first point of contact for clients, addressing concerns and ensuring satisfaction

Who You Are

• A customer-focused professional with experience in account management or sales.
• Bachelor’s degree in Business, Marketing, Sales, or a related field preferred.
• 3-5+ years in sales, account management, or business development, preferably in the communications sector.
• Proficiency in CRM tools and Microsoft Office Suite, understanding of the communications sector, strong communication and negotiation skills, excellent organizational and problem-solving abilities, and adept at managing multiple tasks simultaneously.
• A strong communicator and negotiator with a passion for relationship-building.
• Goal-driven, proactive, and always looking for growth opportunities.
• Sales / Retail / Business Development jobs

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Role Description

• This is a full-time on-site role for a Fibre to the Business role at Vox Telecom located in the City of Cape Town. The role will involve day-to-day tasks related to delivering fibre services to businesses, ensuring connectivity and communication solutions for clients.

Qualifications

• Effective Communication and Customer Service skills
• Experience in the telecoms industry is beneficial
• Ability to work collaboratively in a team setting
   

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About the job

• We are hiring! We are looking for energetic B2B Sales individuals to join our rapidly growing New Business Development Team. Are you a Hunter by nature and looking to join one of SA's fastest growing ISP's. Basic Salary and Uncapped Commission.

Requirements

• NOTE!! Cape Town residing applicants only
• Must have at least 1 - 2 years B2B sales experience
• Must have Telecoms/PBX sales experience
• Goal Driven and focused
• Hunter!