Jobs at Weaver Fintech Ltd

The Role:

• We are looking for a curious, detail-oriented Junior Data Analyst to join our Cape Town-based data team. This is a reporting and analytics-focused role with room to grow. You will be embedded in a fast-paced FinTech environment, working closely with the Data Team Lead and cross-functional stakeholders across finance, marketing, merchant success, and risk.
• Day to day, you will own and maintain reporting outputs, respond to ad-hoc analytical requests, and contribute to a team that values rigour, speed, and clear communication. Over time, you will gain exposure to machine learning pipelines, data modelling, and modern data stack tooling.

Key Responsibilities

Reporting and Dashboards:

• Build, maintain, and improve regular reporting outputs across finance, marketing, merchant performance, and consumer impressions — including daily, weekly, and monthly dashboards.
• Translate raw data into clean, stakeholder-ready reports that communicate insights clearly and concisely.
• Ensure data quality and consistency across all reporting artefacts.
• Document reporting logic and maintain version-controlled query libraries.

Ad-Hoc Analysis:

• Respond to analytical requests from internal stakeholders across finance, marketing, merchant success, and the risk team.
• Scope, execute, and communicate analyses under time pressure, with appropriate rigour.
• Identify patterns, anomalies, and actionable insights from large transactional datasets.

Data Pipeline Support:

• Assist in building and maintaining dbt models and SQL transformations on our Snowflake data warehouse.
• Collaborate with the data team to improve data availability, consistency, and model quality.
• Support the monitoring and validation of data pipelines and source system feeds.

Risk & Stakeholder Engagement:

• Partner with finance, marketing, merchant success, and risk teams to understand their data needs and deliver timely, accurate analytical outputs.
• Present findings confidently to both technical and non-technical audiences.
• Ensure the business has access to well-structured, reliable data — supporting finance, marketing, merchant success, and other teams with the information they need to make informed decisions.
• Contribute to a culture of data-driven decision-making across the organisation.

Requirements:

Education:

Minimum: Bachelor's degree in a quantitative or analytical discipline

• Computer Science, Statistics, Mathematics, Data Science, Engineering, Finance, Economics, or related field.
• Preferred: Honours degree or postgraduate qualification in a relevant field.

Experience:

• 2+ years of professional experience in a data, analytics, or reporting role.
• Demonstrated experience handling large, complex datasets and producing stakeholder-facing outputs.
• Experience working in a collaborative team environment, ideally with cross-functional stakeholders.

Technical Skills Required:

• dbt (data build tool) — exposure to dbt for SQL transformation workflows; willingness to develop this skill actively.
• Cloud data warehousing — familiarity with Snowflake, BigQuery, Redshift, or similar.
• Statistical analysis — understanding of descriptive statistics, distributions, and hypothesis testing.
• FinTech / payments domain knowledge — prior experience in a financial services, BNPL, credit, or payments environment.

Competencies and attributes:

• Intellectual Curiosity: Asks “why”, digs beyond the surface, and learns proactively without being prompted.
• Analytical Rigour: Checks assumptions, validates outputs, and does not present unverified conclusions.
• Communication: Translates complex data into plain language and is comfortable presenting to non-technical stakeholders.
• Ownership: Takes responsibility for the quality and timeliness of their work without hand-holding.
• Team Orientation: Collaborative, low-ego, generous with knowledge, and supportive of peers.
• Adaptability: Thrives in ambiguity and shifting priorities typical of a scaling FinTech environment.
• Attention to Detail: Catches errors before they surface and applies consistent standards to all outputs.
• Growth Mindset: Actively seeks feedback, invests in upskilling, and is open to being challenged.

What we offer:

• A high-impact role embedded in a fast-scaling FinTech with real ownership from day one.
• Exposure to modern data stack tooling: Snowflake, dbt, Python, GitHub — and a team committed to engineering best practices.
• Access to meaningful datasets — millions of consumer transactions, credit bureau integrations, and live payment rails.
• A flat, collaborative team culture with direct access to senior stakeholders and leadership.
• Structured growth path with clear progression toward a Data Analyst (Mid) role.
• Hybrid working model — Cape Town based, with flexibility.
• Competitive market-related remuneration package.

Closing Date 01 July 2026

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Role Overview

• The Lending Call Centre Agent is responsible for telephonically selling finchoice’s lending products — primarily Term Loans and MobiMoney — to new and existing customers. The role drives disbursements, new-to-file (NTF) growth, utilisation and cross-sell, while delivering responsible lending outcomes and a high standard of customer experience.

Key Performance Areas

Sales & disbursement performance

• Achieve agreed sales, disbursement and conversion targets across Term Loans and MobiMoney
• Drive new-to-file (NTF) acquisition, customer utilisation and cross-sell into the wider Weaver ecosystem (e.g. MobiMoney to Term Loan customers, insurance attach)

Efficiency and Productivity

• Reach performance targets relating to productivity, adherence, turnaround, time keeping and quality
• Be available to make Contacts by avoiding unnecessary time spent in after Contact activities or breaks in order to provide agreed service levels
• Administer policies in an organised and efficient manner ensuring that outstanding tasks are up to date and departmental service standards are adhered to at all times
• Constantly and proactively look for ways to improve efficiencies through performance, communications, procedures and systems

Customer service

• Ensure a polite, friendly, efficient and professional service is offered by acting as an ambassador for finchoice
• Take responsibility for each customer contact, ensuring guidance is always given in the customer’s best interests
• Handle objections appropriately to ensure that positive results are achieved and enhance customer delight
• Work towards continuously improving the customer experience and service delivery

Quality standards

• Focus on “getting it right first time” to ensure that correct and precise information is relayed to customers
• Capture all customer details, call logs and sales transactions accurately onto the system
• Adhere to internal systems, policies, procedures and requirements

Qualifications & Accreditations

• Grade 12 / Matric or equivalent

Experience & Skills

• 1+ year sales experience in a target-driven environment, preferably outbound contact centre
• Prior experience selling unsecured lending, credit or financial services products advantageous
• Computer literate and comfortable working across a dialler, CRM and quote/affordability tools
• Numerate — able to explain instalments, terms and total cost of credit clearly to customers

Attributes & Behaviours

• Energetic and positive attitude
• Strong customer focus
• Excellent communication and active listening skills
• Resilient under target pressure and able to handle objections constructively
• High personal integrity — sells the right product to the right customer
• Team player but able to work independently
• Excellent telephonic manner