Jobs at Yoco

Content Marketing will unlock the gold that exists within our merchant base through content strategy and creation of various types of downloadable or online content and blog articles to expand Yoco’s digital footprint, awareness, community, and leads. This role requires a high level of creativity, attention to detail, and project management skills. The ideal candidate will have a deep understanding of multi-channel content marketing across the entire customer journey; excellent writing, editing and curation skills and the ability to balance strategic and tactical responsibilities.

Make a difference to the South African economy by providing businesses with the tools and support to grow their businesses and revenue streams whilst building an eco-system of entrepreneurs and small to medium business owners. You will gain exposure to the inner workings of a fast-growing startup. From day one, you will be given the opportunity to drive innovation and execute strategies that will take Yoco to the next level.

ROLE | WHAT YOU WILL BE DOING?

Key Responsibilities:

• Partner with growth, brand marketing and sales teams as well as product marketing to develop a content strategy and monthly editorial calendar.
• Use data and insights to derive relevant content which will appeal to Yoco’s various buyer personas.
• Constantly evolve the Yoco Blog (https://www.yoco.co.za/blog) into a complete, comprehensive and valuable content resource tool for our current and prospective merchants.
• Experiment with new content formats and innovative methods to deliver and present content and thought leadership.
• Manage a team of freelance writers, videographers and agencies who will assist with content production with strong briefing and feedback skills.
• Create and optimise content on website and blog to drive and grow traffic, build brand awareness, solicit prospect interest and engagement, and generate demand.
• Manage, measure, track, and report on content metrics to evaluate campaign results and effectiveness across channels.

IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR?

Key requirements to perform responsibilities:

• Marketing degree or diploma or equivalent relevant working experience.
• +5 years experience in a content creation and strategy role.
• A strong portfolio of original writing including narrative writing, interviews, business stories, learning materials and guides - preferably both B2B and B2C.
• Experience with Wordpress.
• A a strong SEO skill set, from implementation of on-page SEO best practices to creating content around highly-trafficked SEO terms.
• Experience with creating a content strategy that aligns with marketing, sales, and product goals.
• Strong knowledge of online & digital marketing techniques for inbound marketing.
• Knowledge of website and email design and conversion optimisation is a strong plus.

Bonus points/nice to have:

• Previous experience in Fintech and a startup environment

THE YOCO FORMULA - HOW WE CREATE VALUE

The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.

Core Values - Our way of working to create value & grow

• Stay Connected
• Make Space to Explore
• Keep it Simple
• Master your Craft

Leadership Principles - How we show up, engage & treat each other

• Get to know each other personally
• Say what you think and challenge me directly
• Be courageous and focus forward
• Don’t let ego get in the way

go to method of application »

The Supply Chain & Logistics team is looking for a driven, process-oriented individual to help us drive projects within the Supply Chain space. This role involves a great deal of multitasking and communication across a wide variety of platforms.

ROLE | WHAT YOU WILL BE DOING?

Key Responsibilities:

• Reviewing and setting up Supply Chain processes
• Operations relationship management between service providers and Yoco - new and ongoing
• Stock management and forecasting
• Data management
• Using existing Data to make analytical and strategic decisions
• Work closely with relevant team leads to ensure strategic alignment
• Prioritise feedback from teams on internal systems and seek continuous improvement
• Adopt a continuous improvement mentality for the enhancement of systems (drive automation), processes & planning tools to keep bettering the team to ensure we perform consistently ahead of the curve.

IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR?

Key requirements to perform responsibilities:

• 2 - 3 years experience as a Supply Chain Analyst or in a similar role
• Relevant Tertiary qualification required
• Computer literate and advanced experience in Excel
• Confidential and professional with sensitive information
• Pro-active, confident and flexible
• Excellent problem-solving abilities
• Ability to work under pressure.
• Excellent communication and relationship building skills
• Strong project prioritisation/planning and execution skills
• Analytical skills with strong data capabilities
• Must have excellent attention to detail
• Ability to understand the Supply Chain & Logistics’ operational environment within Yoco and how it impacts other operations within the organisatio

Bonus points/nice to have:

• Experience in supply chain & logistics field
• Process orientated
• Analytical thinker
• Ability to have a broad view, and breaking it down to smaller achievable goals (Defining/formulating strategies/processes to achieve goals? )
• Data driven and customer focused
• Ability to work in a cross-functional team setup
• Coding ability (SQL & VBA)

THE YOCO FORMULA - HOW WE CREATE VALUE

The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.

Core Values - Our way of working to create value & grow

• Stay Connected
• Make Space to Explore
• Keep it Simple
• Master your Craft

Leadership Principles - How we show up, engage & treat each other

• Get to know each other personally
• Say what you think and challenge me directly
• Be courageous and focus forward
• Don’t let ego get in the way

go to method of application »

Key Responsibilities: 

• Manage the accounting for multiple revenue streams as well as implementing and monitoring internal controls.
• Maintain the validity, accuracy and completeness for revenue and inventory accounting.
• Perform bank reconciliations, accounts receivable reconciliations and oversee collection processes.
• Track and report on key business metrics and complete month end reporting.
• Provide financial insight on margin, revenue recognition and inventory performance.
• Cash flow management
• Cross team collaboration to help drive performance and act as a trusted finance business partner within the business.
• Assist with the annual financial audit.
• Train and develop junior team members.
• Participate in crucial accounting projects, implementation of new system logics or enhancements, new revenue accounting standards and support new product launches.
• Work on automation projects to improve the speed and efficiency of the monthly revenue close.
• Draft accounting requirements for the Engineering teams, user acceptance testing, and strengthening of change management controls.
• Working with large sets of data and extracting valuable information about the company's revenue that management can use to make business decision.
• Matching revenues with expenses and track product and service revenue for various business segments.
• Brainstorm potential ways to increase revenue without an accompanying increase in expenses.

IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR?

Key requirements to perform responsibilities: 

• CA(SA)/CIMA/ACCA or other relevant financial management qualifications.
• Experience in working with large sets of data.
• Self-starter with a strong sense of ownership and comfortable working in an entrepreneurial environment.
• Practical understanding of accounting standards and principles.
• High attention to detail and results focus.
• Experience with drafting business requirements and collaborating with Engineering teams on internal accounting systems.
• Advanced Microsoft Excel skills, with the ability to manipulate and digest mass amounts of data.
• Understanding of the South African regulatory and business environment.
• Have a desire to implement and improve financial controls.
• Must have a passion for accurate and complete financial reporting.
• Willingness to experiment with new software tools to improve financial reporting process.
• Ability to prioritise and communicate with senior team members.
• Ability to work independently with limited supervision.

Bonus points/nice to have:

• Experience in banking, payments or financial services.
• Experience with startups / high-growth companies.
• Experience with cloud accounting.

THE YOCO FORMULA - HOW WE CREATE VALUE

The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.

Core Values - Our way of working to create value & grow

• Stay Connected
• Make Space to Explore
• Keep it Simple
• Master your Craft

Leadership Principles - How we show up, engage & treat each other

• Get to know each other personally
• Say what you think and challenge me directly
• Be courageous and focus forward
• Don’t let ego get in the way

go to method of application »

Yoco is looking for an exceptional individual to become our new Head of Product and be responsible for setting goals and driving major strategic product initiatives that will influence the direction of the company. You will work together with an amazing team of passionate product managers and talented leaders across functions to create and deliver products that are loved by thousands of businesses.

The ideal candidate for this role has a passion for inspiring, mentoring and developing a team with demonstrated experience in delivering quality products within a multi-product ecosystem. This leader must be a deep technologist, possess proven expertise in enhancing productivity, nurturing customer satisfaction, and apply their profound understanding of payments to foster innovation in the work environment.

ROLE | WHAT YOU WILL BE DOING?

Your key responsibilities will be to:

• Lead, manage and mentor a team of product managers, and related personnel.
• Product planning and assignment of tasks and deliverables.
• Product lifecycle management from concept to launch of the product(s) across all products/product lines.
• Own the roadmap development process and communicate with the Executive, and other stakeholders.
• Setup and manage product reporting capabilities that provide a high level and detailed view of product related insights. (These mechanisms will include both quantitative and qualitative data gathering).
• Articulate a clear vision for new products and work cross-functionally with the executive team, engineering, growth, sales and operations to define strategic projects, determine prioritisation for them, and develop a product roadmap.
• Spearhead all customer development activities including user testing, feedback collection, and conversion optimisation. No one should understand our customer better than you.
• Design go-to-market plans for features and launches and provide guidance through major shifts in technology, direction, and business goals.
• Be a champion of both customer satisfaction/delight and business ROI.
• Design and lead exceptional products that help our customers grow their businesses.
• Collaborate with the engineering team to find the right technological solutions for building our Labs products and programs.
• Organise and adhere to tight schedules and working with others to ensure everyone is on-track to reach their assigned goals within the allocated time frame.
• Work with sales and support teams to find opportunities for improvement and growth.
• Work directly with design/development teams on sprint scheduling and functionality testing.

IDEAL CANDIDATE | WHAT ARE WE LOOKING FOR?

Communication/Leadership:

• Proven ability to articulate a vision and strategy in a way that inspires and motivates a team to focus their energy on achieving business goals.
• Strong leadership skills with a track record for investing in team and driving results through collaboration.
• Ability to create partnerships across the entire organisation and collaborate with a wide variety of stakeholders from engineers to executives.
• Ability to communicate clearly to both technical and non-technical audiences.

Education/Experience:

• Bachelor’s degree required. A degree in computer science or a related field is preferred. An MBA is highly preferred.
• 8+ years of experience building products with 3+ years of experience hiring, leading & mentoring product managers.
• Experience building products in payments, billing, FinTech space.
• Start-up experience is a must, whether you founded one or joined one, we are looking for an entrepreneurs mind and spirit.
• Proven business acumen and understanding of what drives conversion, usage, retention and growth.
• Experience working in a fast-growing team of Product Managers, engineers, and designers.
• Analytical skills using common modern tools like Mixpanel and google analytics.

THE YOCO FORMULA - HOW WE CREATE VALUE

The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.

Core Values - Our way of working to create value & grow

• Stay Connected
• Make Space to Explore
• Keep it Simple
• Master your Craft

Leadership Principles - How we show up, engage & treat each other

• Get to know each other personally
• Say what you think and challenge me directly
• Be courageous and focus forward
• Don’t let ego get in the way

go to method of application »

Yoco is looking for an exceptional individual to become our new VP of Application Engineering. The VP of Application Engineering will help us make our engineering organisation successful in our challenges ahead. The ideal candidate enjoys mentoring engineers and will enable them to be successful employees at Yoco. Help them grow within the company and help us hire talented people that fit our company culture and values. This person will have a huge role in hiring new engineers, coaching engineers, designing how we do engineering, and deciding when it's time for someone to move on.Together with our Head of Product and our Head of Product Design you will lead our Product and Product Delivery teams. This leader must be a deep technologist, possess proven expertise in enhancing productivity and growing engineering teams.

ROLE | WHAT YOU WILL BE DOING?

Your key responsibilities will be to:

• Lead our multidisciplinary engineering team.
• Establish engineering success metrics.
• Ensure the team is set-up for long term success.
• Ensure the engineering goals are aligned with the rest of the company.
• Build a strong engineering culture that will support an enable the purpose and vision of the business.
• Be an innovator in how we work so that we can achieve innovative goals.
• Create visibility info engineering for those who have limited experience with the area.
• Organise and adhere to tight schedules and working with others to ensure everyone is on track to reach their assigned goals within the allocated time frame.
• Help employees grow through career development, coaching, and mentoring while guiding senior contributors to maximise their potential. You'll provide a clear path for progression through personal development plans, defining goals, perform evaluations, and collaborate with employees on their objectives.
• Collaborate on roadmaps with Product Managers, Architects, Engineering Managers to ensure the teams have clear direction and priorities
• Establishing engineering goals and metrics.

IDEAL CANDIDATE | WHAT ARE WE LOOKING FOR?

Communication/Leadership:

• Proven ability to articulate a vision and strategy in a way that inspires and motivates a team to focus their energy on achieving business goals.
• Strong leadership skills with a track record for investing in team and driving results through collaboration.
• Ability to create partnerships across the entire organisation and collaborate with a wide variety of stakeholders from engineers to executives.
• Ability to communicate clearly to both technical and non-technical audiences.

Education/Experience:

• Some who is passionate about engineering quality and operational excellence. You have the know-how to build an engineering organisation that delivers it
• Managing distributed teams across several offices/hubs.
• 5+ years of engineering management experience, including managing managers
• Demonstrated experience shipping complex products requiring coordination across multiple teams, vendors, and continents
• Deep experience implementing engineering, management, and process best practices within a rapidly growing team
• Exceptional empathy and listening skills, as judged by your peers and reports (whose references we will ask for)
• Great track record of growing top-notch engineering teams quickly and mentoring junior engineers and emerging leaders
• Experience building focused technical/platform roadmaps and making tough trade-offs, including balancing long-term platform investments and urgent business needs.

go to method of application »

At Yoco we build new great new products for merchants as quickly as possible by forming small autonomous, cross-functional pods capable of end to end delivery. Each pod includes a Product Manager, front and back-end engineers, QA and a product designer. From 2020 we are adding data analysts as a core skill that is required in each pod. The broader data analyst team embedded in pods will make up the new Product Insights team. As a senior in this space you will be leading analytical thinking in the Product Management space, coaching the data analysts in advanced analytics, and building out a team to scale this impact across all products.

Creating a generalised, repeatable framework for analysing user behaviour in digital platforms:

• Key to the role is building a platform that enables rapid visual analysis by all stakeholders. This encompasses the entire framework from initial setup, standardising tagging within and across platforms, and metadata management, to front-end set up and user training.

Supporting Product Managers to implement and rapidly iterate through the build, measure and learn loop:

• Ensure that data is a consideration throughout the software development lifecycle by partnering with Product Managers at the outset and feeding back to Engineering to ensure data quality.

Define great metrics to align the team:

• Parse product objectives into measurable KPIs and perform the analysis, to not only measure success but also to provide insights into explaining user behaviour and proposing experiments to validate hypotheses.

IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR?

Key requirements to perform responsibilities: 

Background:

• An experienced Data Analyst with a specific focus on product analytics, or
• A product manager with a strong analytical competency, looking to specialise in data analysis, or
• A generalist analytical thinker with a strong technical foundation (Statistics, Applied Mathematics, Computer Science or Actuarial Science) looking to apply familiar techniques to product analytics

General Experience:

• 5+ years in an Data, Engineering or Product Management role
• Experience analysing and visualising event streams in web and app contexts
• Experience with experimentation, A/B testing and funnel building with large datasets
• Experience with optimisation on digital platforms
• Experience mentoring or coaching team members
• Strong SQL experience

Bonus points/nice to have:

• Experience in payments and payments analytics
• Experience with Mixpanel (or similar)
• Experience with event streams and mobile app measurement
• Experience with user behaviour and experience

THE YOCO FORMULA - HOW WE CREATE VALUE

The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.

Core Values - Our way of working to create value & grow

• Stay Connected
• Make Space to Explore
• Keep it Simple
• Master your Craft

Leadership Principles - How we show up, engage & treat each other

• Get to know each other personally
• Say what you think and challenge me directly
• Be courageous and focus forward
• Don’t let ego get in the way

go to method of application »

We’re a diverse and zealous team, committed to constructing some of the world's leading finance technology products, while providing an unparalleled experience to our customers. If you're passionate about adding new value to a robust team and diverse group of customers, have a love for all things tech and wanting to learn and be challenged, we are the company to join.

ROLE | WHAT YOU WILL BE DOING?

Your key responsibilities will be to:

• Being a highly technical, hands-on and effective manager for a team of 5 - 7 engineers.
• Writing code for our mobile and web applications using React, NodeJS, React Native and Redux (with some gentle sprinkles of Objective C and Java as required).
• Building APIs and services on our back-end using Scala and PostgreSQL.
• Developing and managing a team of talented Engineers, including task planning and code reviews.
• Supporting and leading others who are doing the same.
• Working with our Product Management(s) as well as our design and UX minds to ensure that we deliver continuous value to our growing base of customers.
• Doing the hard and complicated to make it easier and simple.

IDEAL CANDIDATE | WHAT ARE WE LOOKING FOR?

Key requirements to perform responsibilities:

• 5+ years as a professional Software Engineer.
• BSc Computer Science or equivalent is highly encouraged.
• Experience with both back-end and front-end development.
• A clear, real passion for software engineering.
• Strong ability to work independently while still being collaborative and inclusive.
• Feeling a sense of excitement when offering input and contributing to the broader product discussion.
• Proven ability in taking a feature or product all the way from conception to completion and release.
• Nature, mould and lead junior developers.
• You feel empowered by learning new things and using modern technology.
• You are excellent at solving complicated problems, understanding real-world issues and delivering high-performance software.
• You can deliver stable yet flexible software that allows us to iterate quickly in order to deliver features.
• You build re-usable solutions that others can use to avoid re-inventing the wheel every time.

Bonus points:

• Knowledge of multiple programming languages
• Experience leading teams, designing and architecting products, working with customers
• Experience in the payments industry.

go to method of application »

The role will be pivotal in the data space and you’ll have the freedom to design the optimal frameworks, using your in-depth knowledge of SQL and data warehousing principles. Further, you’ll be set to build and grow the cloud-based warehouse in the following three areas:

• Setting up a high performing data warehouse: You will be setting up a new, scalable Business Intelligence warehouse at Yoco, using cutting edge cloud technology, with the ability to shape the future of analytics in a rapidly growing Fintech company.
• Building a world-class, scalable warehouse: Key responsibilities are building robust ETL, reliable scheduling, and structuring a performant data warehouse to enable reporting and analysis across all business areas. Beyond simply preparing data you will be involved in design decisions and supporting the business through detailed knowledge of the data.
• Building and maintaining technical systems: You will be working closely with the Engineering and Data Science teams to manage and maintain the data pipeline end-to-end. You will be responsible for setting up and scheduling batch jobs to aggregate raw data into facts and dimensions and marts. You will also identify gaps, errors, and inconsistencies in data tracking and work with Engineering to rectify these, you will need to understand the complete picture of all data within Yoco.

IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR?

General capabilities:

• At least 5+ years of experience in Business Intelligence Engineering (ETL, Scheduling, Optimisation)
• Strong communication skills, and an ability to work well with other teams
• Strong database and pipelining skills
• Strong integrations and API experience
• Very fast learner and keen to get your hands dirty early on with experiments and hacks

Technical capabilities:

• SQL technologies: PostgreSQL, Redshift
• Python
• AWS stack- S3, Glue, Athena, Spectrum, Lambda
• Tableau/Data Studio/Periscope

Bonus points:

• Experience with Airflow.
• Experience with CRMs: Salesforce & Zendesk.
• Experience with data tracking tools: Segment, Stitch

go to method of application »

• Writing code for our mobile and web applications using React, NodeJS, React Native and Redux (with some gentle sprinkles of Objective C and Java as required).
• Building APIs and services on our backend using Scala and PostgreSQL.
• You will help decide and plan which features we will build, and how they are architected and implemented.
• Build features and products that are easy to use and help our customers grow their businesses.
• Able to mentor and share knowledge with junior Software Engineers.
• You will work closely with your team, which includes other Software Engineers, Product Management(s), our design and UX minds as well as members of the broader Yoco Team

IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR? 

Who you are:

• You are happy writing both back-end code and doing some front-end work on Web and Mobile applications.
• You can take a feature or product all the way from conception to release.
• You are willing to work with and guide junior developers to help you deliver solutions.
• You enjoy using and are not afraid to learn new and exciting technologies.
• You are excellent at solving complicated problems, understanding real-world issues and delivering high-quality software.
• You can deliver stable yet flexible software that allows us to iterate quickly to deliver features.
• You build re-usable solutions that others can use to avoid re-inventing the wheel every time.

Key requirements to perform responsibilities:

• 6+ years as a professional software engineer.
• Experience with both back-end and front-end development.
• BSc Computer Science or equivalent is highly encouraged.
• SQL database experience.

Bonus points:

• Experience with Scala or another functional language.
• Experience with JavaScript, React or React-Native.
• Knowledge of multiple programming languages
• Mobile development experience.
• Experience leading teams, designing and architecting products, working with customers all a plus.

THE YOCO FORMULA - HOW WE CREATE VALUE

The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.

Core Values - Our way of working to create value & grow

• Stay Connected
• Make Space to Explore
• Keep it Simple
• Master your Craft

Leadership Principles - How we show up, engage & treat each other

• Get to know each other personally
• Say what you think and challenge me directly
• Be courageous and focus forward
• Don’t let ego get in the way

go to method of application »

Yoco is scaling up rapidly and focused on providing a better customer experience, even as we grow larger. In order to accomplish this we are looking for a Senior Salesforce Architect to design and implement a single CRM platform touching the entire customer journey and spanning all internal operations. This is an opportunity for big picture thinkers, experienced in complex and technical projects to shape Yoco from the ground up. 

The ideal candidate is a go getter who wants to take their career forward in a dynamic environment and is driven to continually improve customer value and increase internal/external efficiency through leveraging your experiences and skills to drive the platform forward.

ROLE | WHAT YOU WILL BE DOING?

This role will work closely with key team members including the technical leads, software engineer, business analysts and department leads. The role requires a T-shaped individual with broad experience across the Salesforce platform along with internal sales, marketing and operations. 

As a Salesforce Architect, you will form part of the wider technical team that is responsible for the development, integration, and maintenance of Yoco’s range of internal and merchant/customer-facing software.

Key Responsibilities:

• Own the overall technical design and build of the custom elements of the Salesforce instance.
• Develop Salesforce workflows and custom solutions for specific business needs.
• Create, execute and maintain VisualForce, APEX code where needed.
• Work with the business analyst team to ensure processes are robust,
• efficient and optimised.
• Interpret business requirements and construct solutions that meet the business needs in a timely manner.
• Keep up to date with all new SalesForce innovations and integrations and propose how the organisation best leverage these innovations.
• Build and maintain necessary integrations into downstream systems.
• Act as a subject matter expert by training and up-skilling individuals within the organisation.

IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR?

Key requirements to perform responsibilities:

• Completed IT Diploma, Degree, or similar qualification.
• 5+ years of experience in a Salesforce Architecture role.
• Experience using the Salesforce Rest API.
• Working knowledge of integration effort and tasks with the Salesforce platform such as Salesforce Marketing Cloud, Salesforce, Service Cloud, and third-party app-exchange solutions.
• Working knowledge of technical foundation elements: experience with structured programming - APEX, Force.com, .Net, Java, & SOA.
• Working knowledge of data warehouse, multiple database platforms, and ETL.
• Effectively work with management, on-site/off-site development staff to accomplish project deliverables.
• Work with business analysts to define the business & technical solution architectures to fulfill the business needs.
• Have the ability to lead and manage while be ready to roll-up your sleeves and be hand on when needed.
• Experience with AGILE/SCRUM methodology and processes.
• Strong communication/interpersonal skills both written and verbal
• and the ability to quickly form meaningful working partnerships.

Bonus Points (achieved one or more):

• Salesforce certified architecture designer
• OR Salesforce certified application architect
• OR Salesforce Certified Technical Architect

THE YOCO FORMULA - HOW WE CREATE VALUE

The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.

Core Values - Our way of working to create value & grow

• Stay Connected
• Make Space to Explore
• Keep it Simple
• Master your Craft

Leadership Principles - How we show up, engage & treat each other

• Get to know each other personally
• Say what you think and challenge me directly
• Be courageous and focus forward
• Don’t let ego get in the way