The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
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Job Purpose
- To manage the inception and implementation of transformational data driven software development projects within the controlled constraints of scope, time and budget while ensuring adherence to quality, legal and governance processes.
- Provide coaching, guidance and oversight support to junior project managers and fulfil a line management function when required.
Education and Experience
Minimum Qualification & Experience Requirements
- A relevant bachelor’s degree or Advanced Diploma (NQF 7) in Computer Science, Project Management, Informatics, Information Technology AND 8–10 years’ experience within a software and IT environment, with a strong emphasis on data-driven software implementation projects and programmes. Additionally, a minimum of 3–4 years’ experience at a senior project management level is essential
ALTERNATIVE #
- Senior Certificate (NQF 4) plus 15 years’ experience within a software and IT environment, with a strong emphasis on data-driven software implementation projects and programmes. Additionally, a minimum of 3–4 years’ experience at a senior project management level is essential.
Minimum Functional Requirements
- Computer literate and proficient in the use of MS Office and MS Projects
- Familiarity with project management tools (e.g., MS Project) and data management concepts.
Job Outputs:
Process
- Oversee/manage the project prioritisation process by ensuring all aspects of approved business cases are transferred into in an integrated project delivery plan for practical implementation. This delivery approach will consist of managing integrated scope elements, finances to that comply with established policy and governance standards, as well as managing resource requirements to cater for the achievements of deliverables in a proactive agile manner within stipulated time constraints.
- Review and refine scope packages of work and mitigate associated delivery risks. Develop estimate based high level plans, project charters and other initiation documents required to continue with detailed project planning.
- Oversee and guide development of project plans, schedules, and other project management governance documents. Ensure the relevant resource capability and capacity is available for project delivery.
- Engage stakeholders and ensure there is an appreciation of the initial baseline scope and plan and facilitate decisions amongst senior steering committee member.
- Ensure the project change management approach and plan is sound and practical for execution in the operational SARS environment.
- Evaluate project performance and implement corrective measures to ensure delivery remains on track. Consolidate progress from various teams.
- Schedule regular meetings and adhoc workstream engagements meant to track and report on project delivery performance.
- Ensure the necessary project information is made available for management tracking and status reporting. Accountable for managing and delivering project in scope, on time, within budget and as per last approved baseline.
- Ensure all relevant project documents are signed-off. Manage the integrated delivery across all business/Data Environment/IT systems targeted for a project/release to ensure project delivery) remain sound and meet performance requirements.
- Identify and manage project risks and issues, develop, and execute resolutions / mitigation / contingency plans. Manage the critical path and ensure issues are mitigated to avoid downstream delivery shifts and on exception escalate unresolved issues to the respective senior manager. Ensure the relevant tracking tools are updated and provide an accurate status of the project.
- Ensure alignment between software development partner commitments, and delivery obligations. Capture lessons learned and ensured repeats are not experienced.
- Ensure all controls relating to issues, risks and cost centres are adhered to, and closeout reports are documented appropriately and sign-off facilitated. Where required, ensure that project cost centres are appropriately closed, with the inclusion of returning unspent / non-committed funds to the central capital budget pool(s).
- Possess expert levels and insights of Programme Management, Strategic Change, IT/Data Management, and Organisational Change Management knowledge. Can engage at all levels to ensure projects are delivered under defined governance and controls.
- Correctly apply policies, practices, EPMO minimum standards, procedures, and legislation in the delivery of work outputs with the inclusion of cost management applicable to the project environment.
- Provide oversight for the procurement delivery process and for the on-boarding of suppliers. Manage project costs, commitments and payments. Engage contracted suppliers to conclude work orders and facilitate sign-off. Ensure cost commitments are aligned to project delivery.
- Form and foster relationships with clients, project management team, as well as internal and external stakeholders to promote integrated project delivery. Define stakeholder roles and responsibilities and clearly communicate expectations and progress.
- Through the respective line functions, manage and develop teams to operate at their full capability to deliver on project and EPMO objectives in an agile manner.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
- Recommend changes to optimise data, processes, systems, policies, and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy and associated decisions and critical success factors that impact stakeholders.
- Function as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
- Provide periodic reports on performance against plan and progress while realigning tactical plans and objectives appropriately.
Governance
- Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge, and experience.
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
- Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
Finance
- Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
- Implement and monitor financial controls, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Client
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
- Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
Behavioural competencies
- Interpersonal skills
- Supervisory Skills
- Trust
- Respect
- Problem Solving and Analysis Skills
- Application of Fairness and Transparency
- Accountability
- Honesty and Integrity
- Conceptual Thinking
- Championing the Mandate
- Ability to persuade and Influencing Others
- Ability to Mobilise Teams
- Driving for Excellence
- Leveraging Diversity
- Confidence
- Ability to Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Programme and Project Management
- Managerial Budgeting
- Effective Business Communication
- Problem Analysis and Judgement
- Planning, Management and Measurement
- Decisiveness
- Business Acumen
- Written Communication
- Verbal Communication
- Project Administration Skills
- Project Financial Control and Reporting
- Conflict Resolution
- Practice and process facilitation skills
go to method of application »
Job Purpose
- To be responsible for importing, cleansing, transforming, validating, aggregating and analysing data from various sources with the purpose of making conclusions about industry trends and best practices. Develop implementation plans and give advice on data analytics strategies in order to achieve business objectives.
Education and Experience
Minimum Qualification & Experience Required
- Honours / Postgraduate Diploma (NQF 8) preferably in Statistics, Mathematics, Engineering, Computer Science, Data Science, or related qualification AND 10-12 years' experience in Data Analytics environment, of which 3-4 years specialist level. ** Qualifications in Data Science, Machine Learning, or Business Analytics can also be an added advantage *
Alternative #
- Bachelor's Degree /Advanced Diploma (NQF 7) preferably in Statistics, Mathematics, Engineering, Computer Science, Data Science, or related qualification AND 12 - 15 years related experience in a Data Analytics environment, of which 3-4 years specialist level.
Minimum Functional Requirements
- Demonstrated experience in Data science / Machine Learning / Artificial Intelligence
- (i.e., have operationalised at least one Machine Learning / Artificial Intelligence project into production from design to deployment).
- Expert technical expertise (certifications, years of experience, portfolio of work) regarding the end-to-end machine learning lifecycle.
- Advanced applied knowledge of, and experience with Data tools and platforms (SQL or equivalent, etc.), programming (SQL, R, Python, etc.).
- Expert applied knowledge (certifications, years of experience, portfolio of work) of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.).
- Basic Data warehouse, Data Visualisation, and Business Intelligence knowledge is essential.
- Experience mentoring model builders and ensuring best practices in model development and deployment.
- Demonstrated experience in leading teams of data scientists and machine learning specialists in the design, development, and deployment of machine learning models is highly advantageous.
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, developing best practice solutions.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on-boarding of new thinking.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
- Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
- Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
- Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Communicate the results of their analysis and findings by using basic data visualisation techniques with both internal and external customers.
- To research best practices and support the development of the solutions and recommendations for the current business operations
Governance
- Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.
People
- Provide specialist know-how, support, advice and leadership in area of expertise
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation
Client
- Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Thought Leadership and curiosity
- Accountability - Manages and influences organisational practices in a responsible and dedicated manner.
- Adaptability - Adapts tactics.
- Analytical Thinking - Makes complex plans or analyses.
- Attention to Detail - Drives the policy framework.
- Commitment to Continuous Learning - Links knowledge to current user needs.
- Diversity Awareness - Describes how to influence cultures.
- Fairness and Transparency - Integration. Leads and directs people or groups of recognized specialists.
- Honesty and Integrity - Creates an environment where integrity, honesty and accountability flourish.
- Organisational Awareness - Navigates organisational culture and practices towards organisational effectiveness.
- Problem Solving and Analysis - Tactical analysis.
- Respect - Collaboration and integration.
- Trust - Promotes the image of the organisation in terms of good standing.
Technical competencies
- Database Design Management
- Data Collection and Analysis, Machine Learning, Predictive Modelling, Data Visualization, and Big Data Technologies.)
- Machine Learning Model Development: Mastery in building, validating, and operationalising machine learning models, with experience in both supervised and unsupervised learning techniques.
- Operationalisation of Models: Proven ability to transition models from prototype to production, ensuring scalability, reliability and business impact.
- Business Knowledge
- Data Analysis
- Creative and Innovative thinking
- Efficiency improvement
- Functional Policies and Procedures
- Information Management
- Policy Development
- Reporting
- Data Analytics and Computational Modelling
- Data Analytics through the use of statistical and computational techniques and tools.
go to method of application »
Job Purpose
- To provide expert advice and guidance in the design, implementation and validation of statistical machine learning / artificial intelligence products, be innovative in blending algorithms with the expertise of the organisation, to best serve the needs of SARS customers and support the organisation’s strategic intent of voluntary compliance. Use algorithms to improve operational efficiencies as well as detect non-compliance, conduct research and keep abreast of latest tools and models to be applied in resolving the organisation’s problems.
Education and Experience
Minimum Qualification & Experience Required
- Honours / Postgraduate Diploma (NQF 8) in a quantitative field e.g. Actuarial Science, Statistics, Physics, Computer Science, Data Science, Machine Learning or similar AND 10-12 years' experience in a similar environment of which 3-4 years at a specialist level.
Alternative #
- Bachelor's Degree / Advanced Diploma (NQF 7) in a quantitative field e.g. Actuarial Science, Statistics, Physics, Computer Science, Data Science, Machine Learning or similar AND 12-15 years related experience of which 3-4 at a specialist level.
- # A Master’s degree would be advantageous.
Minimum Functional Requirements
- Skilled in statistics or machine learning.
- Able to read and digest academic papers to think creatively about our data and provide guidance on what to build.
- Fluency in a coding language such as R, Python or similar.
- Excellent written and verbal communication. Able to articulate concepts effectively in different ways dependent on the audience – non-technical, non-ML technical, ML/DS practitioners.
- Advanced level of experience with relational databases and SQL knowledge (5+ years).
- Some experience with non-relational databases e.g. DynamoDB (1+ years).
- Experience with different data format types e.g. JSON, Parquet, CSV, Pickle, XML (2+ years).
- Some experience with unstructured data and NLP techniques is desirable (not only ChatGPT e.g. Spacy, Hugging Face) (1+ year).
- Intermediate experience running end-to-end machine learning or research projects (must have been involved in operationalizing ML / AI projects).
- Experience with streaming data is an advantage.
- Cloud experience on AWS, Azure, GCP, IBM Cloud is an advantage.
- Experience with foundational models (deploying as-is, using RAG or fine tuning) is an advantage.
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Develop multiple practices in alignment with operational policy and procedural frameworks, supporting tactical development and excellence.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision-making purposes.
- Stay up to date with DS/ML/AI techniques and trends and supporting architecture trends in the domain.
- Think creatively about the organisations’ data and provide guidance on what to build (using skills and innovative mindset to spot opportunities).
- Share best practices and learnings to the team and the wider data specialists across the organisation.
- Analyse and critique Machine Learning models of teammates to continuously improve our artefacts.
- Expose Machine Learning outputs via APIs or similar, to stakeholders to use.
- Define and build dashboards and analyses/reports that track KPIs, experiments and new initiatives.
Governance
- Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist expertise, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Develop and ensure implementation of own practices to build delivery excellence, encouraging others to provide exceptional stakeholder service.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural Competencies
- Analytical thinking
- Accountability
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual ability
- Expertise in Context
- Organisational awareness
- Fairness and Transparency
- Honesty and Integrity
- Building Sustainability
- Honesty and Integrity
- Respect
- Trust
Technical Competencies
- Business Knowledge
- Data Collection and Analysis
- Data Analytics
- Effective Business Communication
- Functional Policies and Procedures
- Machine Learning
- Reporting
- Research and Information Gathering
go to method of application »
Job Purpose
- To manage, under supervision, components of projects within the specified time frame, budget, quality, innovation, legal requirements and contribute to the managing of multifunctional interfaces.
Education and Experience
Minimum Qualification & Experience Required
- Relevant National Diploma / Advanced Certificate in Project Management (NQF 6) AND 5-6 years' experience in managing software projects, IT and/or software environment of which 5 years is at knowledge worker level.
ALTERNATIVE #
- Senior Certificate (NQF 4) AND 6-8 years related experience in managing projects (preferably IT projects), of which 5 years is at knowledge worker level.
Job Outputs:
Process
- Apply the PMO methodologies for projects ensuring that inputs and deliverables are timeous and up to specified standards.
- Work under supervision in the context of projects where work is assigned that is limited in scope (small project or contained work streams within a larger initiative)
- Conduct research to investigate areas of concern to resolve problems and identify new solutions.
- Plan and manage projects/work streams and initiatives in area of accountability that impact on specific business area.
- Use practical and applied knowledge and judgement to arrive at decisions.
- Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
- Execute process and procedural change, implement the change, and provide guidelines and support related to new requirements as a result of the change.
- Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Honesty and Integrity
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Organisational Awareness
- Trust
- Respect
- Attention to Detail
- Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Programme and Project Management
- Reporting
- Business Knowledge
- Efficiency improvement
- Planning and organising
- Written Communication
- Verbal Communication
- Project Administration Skills
- Project Financial Control and Reporting
- Conflict Resolution
go to method of application »
Job Purpose
- To provide organisational and job design expert advice and support in practice formulation and best practice improvement tactics, through the design and development of organisational structures and competency-based job profiles and drive internal collaboration, knowledge sharing and coordination with other HR functions, to achieve efficiency and alignment with SARS Business Strategy.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor’s degree / Advanced Diploma (NQF 7), in Industrial and Organisational Psychology, Human Resource Management or related field AND 8 - 10 years’ experience in organisational design, job analysis, job design and job evaluation, of which 3-4 years at a Junior Specialist Level.
#Alternative
- Senior Certificate (NQF 4) AND 15 years related experience in organisational design, job analysis, job design and job evaluation, of which 3-4 years at a Junior Specialist Level.
Minimum Functional Requirements
- GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information
- Job Analysis and Design (Knowledge and Application) Job analysis involves the evaluation and analysis of a job, in terms of the tasks, responsibilities, skills, tools, knowledge and expertise required to fulfil the job requirements successfully. Job design dictates the manner in which work tasks are arranged to arrive at the maximum efficiency and optimal outcomes. Job design is about creating a job by arranging work outputs to arrive at the maximum efficiency and optimal outcomes, by taking into consideration the goals of the organisation, skills and capabilities needed to fulfil those goals. Job analysis is oftentimes used as input in the process of creating the job.
Job Outputs:
Process
- Act as business interface on all OD and Job Design initiatives, by engaging with key relevant stakeholders and ensure feedback loop, to achieve desired outcomes.
- Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
- Apply functional area policies to enhance unit's ability to advise business in complex field and or professional discipline.
- Conduct and report on OD policy compliance, structural audits and process reviews.
- Conduct research and benchmarking to stay abreast and ensure best practice application on all OD and Job Design initiatives.
- Contribute to the design and development an organisation wide OD strategy and policy that outlines governance processes, to ensure compliance to organisation design principles, minimum requirements and standards.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Design, source, implement and manage organisational design systems and processes by translating business objectives and divisional strategies into functional organisational structures.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
- Facilitate and provide training to HR Practitioners and business, to ensure that OD and Job Design capability is built, understanding of competency-based profiling enhanced and entrenched throughout the organisation.
- Facilitate the development, implementation and maintenance of the job family’s framework and content to ensure that jobs are clearly defined and properly aligned across the organisation.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Maintain the SARS HR Functional Architecture by continuously reviewing and updating the job catalogue, output and competency libraries, ensure and monitor compliance to the methodology and consistent application across the organisation.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
- Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
- Provide advice and support in the job design analysis process and implement job evaluation outcomes.
- Provide expert advice and ensure alignment with key HR activities such as Recruitment, Talent Management, Performance Management, Learning and Development, etc. to achieve full integration of services rendered.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Research and support workable recommendations/solutions that meet business needs through information analysis.
- Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
- Successfully deliver projects, impactful improvements initiatives and business as usual enhancements, improve effectiveness, service and productivity.
- Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
- Understand the interdependence between different delivery systems and processes in area of specialisation.
Governance
- Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical thinking
- Attention to detail
- Commitment to continuous learning
- Conceptual ability
- Expertise in context
- Honesty and Integrity
- Fairness and Transparency
- Organisational Awareness
- Problem Solving and Analysis
- Respect and Trust
Technical competencies
- Business Knowledge
- Customer Relationship Management
- Data Collection and Analysis
- Efficiency improvement
- Functional Policies and Procedures
- Human Resource Consulting
- Integrated Talent Management
- Job Evaluation
- Organisation Planning and Design
- Reporting
- Research and Information Gathering
go to method of application »
Job Purpose
- To manage the inception and implementation of transformational data driven software development projects within the controlled constraints of scope, time and budget while ensuring adherence to quality, legal and governance processes.
- Provide coaching, guidance and oversight support to junior project managers and fulfil a line management function when required.
Education and Experience
Minimum Qualification & Experience Requirement
- Relevant bachelor’s degree / Advanced Diploma (NQF 7) Project Management AND 8-10 years' experience in a software and IT Projects environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.
ALTERNATIVE #
- Senior Certificate (NQF 4) AND 15 years’ experience in a software and IT Projects environment, with a focus on the delivery of data driven software implementation projects and programmes of which 3-4 years of experience has been gained at a senior project management level.
Minimum Functional Requirements
- Computer literate, conversant with the use of MS Project
Job Outputs:
Process
- Oversee/manage the project prioritisation process by ensuring all aspects of approved business cases are transferred into in an integrated project delivery plan for practical implementation. This delivery approach will consist of managing integrated scope elements, finances to that comply with established policy and governance standards, as well as managing resource requirements to cater for the achievements of deliverables in a proactive agile manner within stipulated time constraints.
- Review and refine scope packages of work and mitigate associated delivery risks. Develop estimate based high level plans, project charters and other initiation documents required to continue with detailed project planning.
- Oversee and guide development of project plans, schedules, and other project management governance documents. Ensure the relevant resource capability and capacity is available for project delivery.
- Engage stakeholders and ensure there is an appreciation of the initial baseline scope and plan and facilitate decisions amongst senior steering committee member.
- Ensure the project change management approach and plan is sound and practical for execution in the operational SARS environment.
- Evaluate project performance and implement corrective measures to ensure delivery remains on track. Consolidate progress from various teams.
- Schedule regular meetings and adhoc workstream engagements meant to track and report on project delivery performance.
- Ensure the necessary project information is made available for management tracking and status reporting. Accountable for managing and delivering project in scope, on time, within budget and as per last approved baseline.
- Ensure all relevant project documents are signed-off. Manage the integrated delivery across all business/Data Environment/IT systems targeted for a project/release to ensure project delivery) remain sound and meet performance requirements.
- Identify and manage project risks and issues, develop, and execute resolutions / mitigation / contingency plans. Manage the critical path and ensure issues are mitigated to avoid downstream delivery shifts and on exception escalate unresolved issues to the respective senior manager. Ensure the relevant tracking tools are updated and provide an accurate status of the project.
- Ensure alignment between software development partner commitments, and delivery obligations. Capture lessons learned and ensured repeats are not experienced.
- Ensure all controls relating to issues, risks and cost centres are adhered to, and closeout reports are documented appropriately and sign-off facilitated. Where required, ensure that project cost centres are appropriately closed, with the inclusion of returning unspent / non-committed funds to the central capital budget pool(s).
- Possess expert levels and insights of Programme Management, Strategic Change, IT/Data Management, and Organisational Change Management knowledge. Can engage at all levels to ensure projects are delivered under defined governance and controls.
- Correctly apply policies, practices, EPMO minimum standards, procedures, and legislation in the delivery of work outputs with the inclusion of cost management applicable to the project environment.
- Provide oversight for the procurement delivery process and for the on-boarding of suppliers. Manage project costs, commitments and payments. Engage contracted suppliers to conclude work orders and facilitate sign-off. Ensure cost commitments are aligned to project delivery.
- Form and foster relationships with clients, project management team, as well as internal and external stakeholders to promote integrated project delivery. Define stakeholder roles and responsibilities and clearly communicate expectations and progress.
- Through the respective line functions, manage and develop teams to operate at their full capability to deliver on project and EPMO objectives in an agile manner.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
- Recommend changes to optimise data, processes, systems, policies, and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy and associated decisions and critical success factors that impact stakeholders.
- Function as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
- Provide periodic reports on performance against plan and progress while realigning tactical plans and objectives appropriately.
Governance
- Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge, and experience.
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
- Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
Finance
- Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
- Implement and monitor financial controls, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Client
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
- Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
Behavioural competencies
- Interpersonal skills
- Supervisory Skills
- Trust
- Respect
- Problem Solving and Analysis Skills
- Application of Fairness and Transparency
- Accountability
- Honesty and Integrity
- Conceptual Thinking
- Championing the Mandate
- Ability to persuade and Influencing Others
- Ability to Mobilise Teams
- Driving for Excellence
- Leveraging Diversity
- Confidence
- Ability to Building Sustainability
Technical competencies
- Functional Policies and Procedures
- Programme and Project Management
- Managerial Budgeting
- Effective Business Communication
- Problem Analysis and Judgement
- Planning, Management and Measurement
- Decisiveness
- Business Acumen
- Written Communication
- Verbal Communication
- Project Administration Skills
- Project Financial Control and Reporting
- Conflict Resolution
- Practice and process facilitation skills
go to method of application »
Job Purpose
- To analyse and provide expert advice with regards to data analytics in order to achieve business objectives.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree/Advanced Diploma (NQF 7) preferably in Statistics, Mathematics, Engineering, Computer Science, Data Science or related qualification AND 8 - 10 years' experience within a Data Analytics environment, of which 3 - 4 years at a junior specialist level.
Alternative #
- Senior Certificate (NQF 4) with 15 years related experience within a Data Analytics environment, of which 3 - 4 years at a junior specialist level.
Minimum Functional Requirements
- Advanced experience in Data Engineering / Business Data Intelligence
- Expert technical expertise regarding the end-to-end machine learning lifecycle, with the ability to create Data pipelines or Datasets as inputs to ML models.
- Advanced applied knowledge of, and experience with, Data tools and platforms (SQL with SSIS and SSAS experience or equivalent, etc.)
- Expert applied knowledge of Data Engineering, Data Lineage
- Advanced applied knowledge and experience with Mathematics and/or Statistics
Job Outputs:
Process
- Analyse and make recommendations about improvements to specialist systems, procedures and associated areas practice.
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Note potential problems and obstacles, accumulate supporting data and initiate actions to prevent or overcome predicted problems as may be identified.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
- Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Research and support workable recommendations/solutions that meet business needs through information analysis.
- Review the effectiveness of related approaches and methodologies by conducting research, and best practice benchmarking initiatives.
- Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
- Undertake information gathering, research and analyse data within broad guidelines to produce accurate plans and / or recommendations for business issues.
- Acquire data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
- Perform complex / advanced business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
- Design, develop and test complex / advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
- Identify, analyse and interpret trends and patterns in complex / advance data sets, based on data findings.
- Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
- Analyses data, creates summary reporting, and performs analysis to support the decision making of research, senior management, member companies and internal departments.
- Assist in the filtering and 'cleaning' of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
- Acquiring data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
- Builds and manage/maintain database to house data collected from various sources.
- Conducts analysis, summarizes key findings and trends, and produces data sheets, graphics and presentations.
- Communicate the results of their analysis and findings by using basic complex /advance visualisation techniques with both internal and external customers.
- Gathers data from multiple sources and assimilates into meaningful inputs for databases.
Governance
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Expertise I Context
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
- Fairness and Transparency
- Honesty and Integrity
Technical Competencies
- Business Knowledge
- Data Analytics
- Creative and Innovative thinking
- Efficiency improvement
- Functional Policies and Procedures
- Knowledge Management
- Statistical and Mathematical Analysis
- System Thinking
- Policy Development
- Reporting
- Computer Literacy
go to method of application »
Job Purpose
- To ensure effective management of the information life cycle or value chain that includes the identification, analysis and development of information assets and the assessment of business information needs.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor’s degree / Advanced Diploma (NQF 7) in Data Analytics, Business Intelligence, Statistics or Mathematics, or a related Information Management and Reporting field AND 5-7 years' experience in a similar or related Data Analytics environment, of which 2 - 3 years at a technically skilled level.
Alternative #
- Senior Certificate (NQF 4) AND 10 years related experience in a similar or related Data Analytics environment, of which 2 - 3 years at a technically skilled level.
Minimum Functional Requirements
- Experience in Data Engineering / Business Data Intelligence / Data Science. Intermediate (practical application) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing.
- Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc.), programming (SQL, R, Python, etc.).
- Intermediate (practical application) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.).
- Intermediate (practical application) Data warehouse knowledge.
- Be proficient in the application of: Basic Data Migration, Basic Data Visualization, Business Intelligence Methodologies, Database Knowledge.
- Intermediate (practical application) Programming Skills i.e. SQL, and/or Python, R, etc.
- Microsoft skills (Proficient in) i.e. Excel, Word, PowerPoint, etc.
Job Outputs:
Process
- Communicate the results of their analysis and findings by using medium-to-complex data visualization techniques with both internal and external customers.
- Execute specialist input through investigation and opportunities within the product process including risk concern.
- Design, develop and test medium to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
- Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
- Acquire data from primary or secondary data sources and maintain databases, applying the knowledge of data extraction, transformation and business modelling.
- Apply data quality principles to ensure that correct decisions are made, accurate analysis is performed, and effective strategies are developed.
- Assist in the filtering and cleaning of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
- Identify, analyze and interpret trends and patterns in medium to complex data sets, based on data findings
- Perform intermediate business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
- Research best practices and supports developing the solutions and recommendations for the current business operations.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural Competencies
- Accountability
- Analytical thinking
- Attention to detail
- Commitment to Continuous Learning
- Conceptual Ability
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical Competencies
- Business Knowledge
- Computer Literacy
- Data Analysis
- Data Collection and Analysis
- Data Management
- Database Design and Management
- Efficiency Improvement
- Functional Policies and Procedures
- Information Management
- Knowledge Management
- Reporting
- Statistical and Mathematical Analysis
- Technical Expertise
Method of Application
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