Jobs Available at Footgear SA

WHAT YOU’LL BE DOING

As the Senior Sales Generator (2IC), you’ll play a critical role in the day‑to‑day success of the store by:

• Driving sales performance through customer engagement and conversion
• Acting as second‑in‑charge in the Store Manager/Supervisor’s absence
• Leading by example on the sales floor
• Coaching and motivating the team to hit daily and monthly targets
• Upholding visual merchandising and brand standards
• Assisting with stock control, shrinkage prevention, and housekeeping
• Ensuring service excellence at all times

Key Responsibilities

• Assist the Store Manager/ Supervisor in achieving sales targets, KPIs, and store profitability
• Lead, motivate, and support the store team to deliver excellent customer service
• Supervise daily store operations, including opening/closing procedures
• Ensure effective stock control, stock loss prevention, and merchandising standards
• Handle customer queries and complaints professionally and efficiently
• Support staff training, onboarding, performance management, and discipline where required
• Ensure compliance with company policies, procedures, and health & safety standards
• Step into the Manager on duty MOD (Manager on Duty) role when required

Requirements

• Matric / Grade 12 preferred
• Minimum 2+ years’ retail experience, with at least 1 year in a key-holder/supervisory capacity/role
• Proficient in MS Office and retail management systems (POS)
• Strong understanding of cash handling, stock management, and retail administration
• Good working knowledge of retail policies, procedures, and compliance
• Proven experience managing customer service, staff, stock, and sales
• Excellent organisational and planning skills
• Ability to work retail hours, including weekends and public holidays

go to method of application »

Key Responsibilities

Sales & Performance

• Achieve and support store monthly sales targets (turnover, units per transaction (UPT), and average transaction value (ATV))
• Monitor daily sales performance and provide feedback to the team to improve results
• Drive conversion rates through active selling and customer engagement

Team Leadership & People Management

• Supervise and support team members to meet individual and team sales KPIs
• Conduct on-the-floor coaching and provide regular performance feedback
• Assist in managing staff attendance, punctuality, and productivity in line with company standards
• Support implementation of performance improvement plans (PIPs) where required

Customer Experience

• Ensure delivery of excellent customer service standards aligned to Footgear expectations
• Monitor and reduce customer complaints, ensuring resolution within required turnaround times
• Drive customer engagement behaviours (greeting, upselling, product knowledge)

Stock Control & Merchandising

• Oversee stock accuracy through regular counts and adherence to stock control procedures
• Minimize stock loss by maintaining shrinkage within acceptable company thresholds
• Ensure visual merchandising standards are implemented and maintained
• Drive stock replenishment to ensure product availability and sales optimisation

Store Operations & Compliance

• Ensure store is compliant with company policies and procedures requirements
• Maintain store standards in line with housekeeping and health & safety guidelines
• Support preparation for internal audits and stock takes, ensuring documentation is accurate and up to date
• Ensure all cash handling procedures are followed with zero tolerance for variances

Visual Merchandising & Brand Standards

• Ensure all visual merchandising is implemented in line with Company guidelines and seasonal campaigns
• Monitor and improve product presentation to drive sell-through and customer engagement
• Ensure key product lines are positioned to maximise sales performance and visibility
• Conduct regular floor walks to identify and correct merchandising gaps
• Implement and maintain promotional displays within required timelines
• Ensure pricing accuracy and ticketing compliance across all merchandise
• Drive team accountability for always maintaining consistent visual standards

Reporting & Administration

• Assist with completion of daily, weekly, and monthly store reports (sales, stock, staff performance)
• Monitor key store metrics and escalate performance risks
• Ensure accurate capturing of data on all relevant systems

Requirements

• Matric (Grade 12) preferred
• Minimum 2–3 years’ retail experience (supervisory experience advantageous)
• Must be computer literate; email & basic Microsoft Office (Word, Outlook, Excel) and comfortable using retail systems (POS)
• Strong leadership and team management skills
• Strong understanding of retail KPIs (sales, shrinkage, conversion, ATV, UPT)
• Ability to work retail hours, including weekends and public holidays
• Good Interpersonal skills

Closing Date- 18 May 2026

go to method of application »

Minimum requirements:

• 2-5 years proven, credible retail experience will be an added advantage in a supervisory or similar role
• Computer literate preferably Outlook, Excel & Retail system understanding
• In depth knowledge of retail policies and procedures
• Excellent planning and organizational skills
• Be able to work shifts/weekends and public holidays
• Be able to work well independently and competitively 
• Be able to adhere to all company policies and procedures as required
• Be able to manage a staff compliment of ± 4 employees
• Be able to work in a high-pressure environment

Key Performance Areas:

• Turnover
• Employee & customer satisfaction
• Stock Management
• Merchandising
• Administration
• Expense and asset control

go to method of application »

WHAT YOU’LL BE DOING

As the Senior Sales Generator (2IC), you’ll play a critical role in the day‑to‑day success of the store by:

• Driving sales performance through customer engagement and conversion
• Acting as second‑in‑charge in the Store Manager/Supervisor’s absence
• Leading by example on the sales floor
• Coaching and motivating the team to hit daily and monthly targets
• Upholding visual merchandising and brand standards
• Assisting with stock control, shrinkage prevention, and housekeeping
• Ensuring service excellence at all times

Key Responsibilities

• Assist the Store Manager/ Supervisor in achieving sales targets, KPIs, and store profitability
• Lead, motivate, and support the store team to deliver excellent customer service
• Supervise daily store operations, including opening/closing procedures
• Ensure effective stock control, stock loss prevention, and merchandising standards
• Handle customer queries and complaints professionally and efficiently
• Support staff training, onboarding, performance management, and discipline where required
• Ensure compliance with company policies, procedures, and health & safety standards
• Step into the Manager on duty MOD (Manager on Duty) role when required

go to method of application »

Minimum requirements:

• 1-2 years of experience in a similar retail role is preferred
• Proficient in MS Office and retail management systems
• Strong understanding of cash handling, stock management, and compliance with administrative procedures
• Solid knowledge of retail policies and procedures
• Demonstrated experience in managing customer service, staff, stock, and sales
• Exceptional organizational and planning skills
• Flexible and available to work weekends, public holidays, and shifts as required

Key Responsibilities:

• Sales: Drive store performance by meeting and exceeding sales targets
• Stock & Inventory control: Maintain accurate stock levels and efficient stock management
• Operations & Administration: Oversee internal processes, ensuring adherence to policies and smooth day-to-day operations
• Employee satisfaction: Foster a positive and motivated team environment
• Customer satisfaction: Deliver exceptional service and resolve customer concerns effectively