Jobs Available at Growthpoint Properties

Key Performance Areas

Administration:

• Submit copy of agreement of lease and tenant criteria documents to Docuhub.
• Follow up on outstanding lease agreements and on FICA documentation. 
• Drafting renewals / new lets, cessions, cancellations, addendums, parking agreements and related documents. 
• Liaise with tenants, Property Manager, Leasing Consultant, Credit Controllers, and agents about lease agreements. 
• Ensure correct loading of agreements on the system. 
• Ensure the correct loading of debit orders. 
• Loading vendors on EFT Sure
• Ensure tenant recoveries are billed (Diesel, Water, Maintenance Team recoveries, Adhoc Recoveries)
• Open and upkeep tenants’ files.
• Attend to lease audits and parking audits
• Complete and upkeep of outstanding lease reports as well as reports on new lets and renewals have already been concluded.
• Track Broker commission and Tenant installation invoices and check validity before submitting for payment
• Check forward statements and utilities at month end
• Assist Property Manager and SBU as and when required. 
• Advise meter readers of any changes. 
• Assist with compilation of the monthly report packs. 
• Assist with the budget process. 
• Perform secretarial functions when requested. 
• Calculate annual rates and refuse and process adjustments. 
• Prepare renewal sheets with information on current and budgeted charges. 
• Load/file of takeback inspection reports received by Building Managers.
• Write housekeeping letters and reports. 
• Attend to tenant queries on range of issues including but not limited to housekeeping, building faults, electricity / water queries (RMS), account queries. 
• Weekly reporting on outstanding offers / leases / FICA. 
• Monthly reporting on GLA / vacancies 

Requirements
Knowledge

• Knowledge of property management
• Know the tenants within the portfolio. 
• Understand the buildings in the portfolio.
• Place orders and process payments on Fraxion.
• MRI System awareness.
• Understand the budgeting and reporting process.

Job Specific Skills

• Computer literacy
• Ability to draw schedules/reports on system
• Good communication skills – written and verbal
• Time management skills
• A good mix of interpersonal and administrative skills
• Good problem-solving skills
• Excellent touch-typing skills with a high accuracy rate

Competencies

• High attention to detail 
• Ability to cope under pressure 
• Hardworking and highly organized 
• Excellent interpersonal skills and a team player 
• Excellent time management skills 
• Proactive, self-starter with initiative 
• Flexible 
• Ability to multitask 
• Client focused at all times (internal & external) 
• Excellent communication skills 

Experience

• Minimum 2 – 3 years of experience in property management, administrative or client interaction roles required

Education

• Post matric qualification in Property Management or equivalent diploma/degree is a prerequisite.  OR
• NQF 4/5 Real Estate Certificate

Internal Liaison

• All internal stakeholders 

External Liaison

• Tenants/Clients
• Contractors

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Key Performance Areas:

Leasing

• Canvas and show potential tenants’ vacant Retail space 
• Deal with direct enquiries on vacant space
• Deal with prospective tenants’ new lets and renewals, where necessary  
• Drafting of offers to lease to prospective tenants
• Facilitate negotiations between tenants and landlords and ensure that both their needs are met
• Must negotiate deals to optimize profitability for both new deals and renewals
• Process letting deals and work with appropriate documentation to complete lease processes
• Involvement in the tenant’s specification process to co-ordinate costings and related operational management with all role players
• Ensure premises are fit for tenant occupation
• Keep abreast of Retail trends (local and international)
• Build relationships with existing and new brokers
• Provide accurate property information including vacancies
• Keep abreast with market research done by centre management team
• Maintain Growthpoint vacancy website
• Work closely with legal in finalising lease terms and conditions 
• Assist with the relevant aspects of budgeting process
• Provide accurate feasibilities relating to leasing within the Portfolio

Requirements
Knowledge

• Computer literacy in Excel, Word, PowerPoint and Outlook
• Financial knowledge
• IT system operations
• Leasing documentation control.
• Market Knowledge and trends 

Job Specific Skills

• Excellent communication skills (written and verbal)
• Experienced in strategic planning, budgeting, and market analysis. 
• Proficient in managing client relationships and team. 

Competencies

• Problem solving
• The ability to manage resources in accordance with the terms and conditions of a contract to ensure on time delivery of outputs
• Negotiation Skills
• The ability to define, scope, plan and execute projects
• Results Driven
• Risk assessment

Experience

• At least 5-8 years of letting experience in the Retail sector 
• Property marketing / real estate background.
• Own transport and driver’s license

Education

• Minimum Finance/Property related qualification/ similar degree, with Estate Agency Board Certification
• PPRA Status & Accreditation

Internal Liaison

• All internal stakeholders 

External Liaison

• Tenants
• Contractors
• Brokers
• Statutory bodies