Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jan 13, 2025
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in ...
    Read more about this company

     

    Reservations Agent Hilton Garden Inn Umhlanga

    What will I be doing?

    As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

    • Convert, quickly, inquiries into contracted business
    • Respond, positively, to sales inquiries to develop future sales leads
    • Identify sales leads, as appropriate
    • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
    • Provide prompt and efficient service while maintaining the hotels brand standards

    What are we looking for?

    A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • A passion for delivering great customer service
    • A highly professional telephone manner and excellent communication skills
    • Outstanding administration and organizational skills
    • Intermediate computer proficiency

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in a Reservations environment
    • Tertiary qualifications, or other collegiate-level degree

    go to method of application »

    Housekeeping Supervisor Hampton by Hilton Sandton Grayston

    What will I be doing?

    As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

    • Allocate work duties to Team Members
    • Perform routine inspections of all check out rooms and spot checks of all occupied rooms
    • Report and follow up on any maintenance defects or other issues
    • Inspect, routinely, service areas, store rooms and corridors
    • Schedule and supervise deep cleaning and any other projects
    • Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
    • Manage, efficiently, stock control and the maintenance of equipment
    • Provide excellent Guest service, including VIP and other special requirements
    • Ensure the adherence to hotel brand standards at all times

    What are we looking for?

    Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous experience in a Housekeeping supervisory role
    • A successful track record of managing a team
    • Strong organizational and analytic skills
    • An attention to details
    • Strong communication skills
    • A passion for delivering exceptional levels of guest service
    • Proficiency, preferred, with computers and computer programs, including Microsoft Office

    go to method of application »

    Reservationist Hilton Durban

    What will I be doing?

    As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

    • Convert, quickly, inquiries into contracted business
    • Respond, positively, to sales inquiries to develop future sales leads
    • Identify sales leads, as appropriate
    • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
    • Provide prompt and efficient service while maintaining the hotels brand standards

    What are we looking for?

    • A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
    • A passion for delivering great customer service
    • A highly professional telephone manner and excellent communication skills
    • Outstanding administration and organizational skills
    • Intermediate computer proficiency

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in a Reservations Department
    • 2 Years Hospitality Related Experience essential 
    • Front Office Experience in a Related Hospitality/ Accommodation Establishment is Preferred
    • Tertiary qualifications

    Method of Application

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Hilton Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail