Latest Jobs at ATNS

Job description

• Create rosters on the ATS Resource Tool - Vet populated unit and pool rosters prior to publishing in accordance with the prescribed guidelines considering leave, training, shifts, etc., which should include Annual Proficiencies, Post Leave Checks, etc. and validity of ratings/medical/ELP. Engage with the Licensing Coordinator and Administrators on an ongoing basis to ensure licensing information on the RUS platform/accessible trackers is kept current, Issue or publish (on the accessible platform) roster request submission dates ensuring that individual requests are considered where possible. Vet individual roster request (from ATS personnel and as consolidated by the RUS Operators) prior to roster planning, population and finalization ensuring even distribution, fairness and adequate rostering for the operational environment. Engage Line Management on staff’s requests and any other relevant requirements prior to publishing the roster. Issue roster submission dates ensuring all rosters are completed and published 4 (four) weeks before the start of the relevant cycle. Publish approved rosters on the RUS platform. Manage (grant and revoke) ATS access to the RUS platform. Conduct regular checks and ensure that all licensed personnel rostered for operational duty meet regulatory requirements. On the job training of RUS Operators in accordance with the outlined training process.
• Tactical Roster Changes - Manage and resolve any roster-related disputes ensuring minimal interruption to operations. Attend promptly to calls, messages (through the approved communication mediums) and emails directed to the RUS call desk. Prompt and accurate shift activation of ATS personnel to ensure the appropriate shifts are manned. Communicate shift shortages/non-rostering to Line Management to avoid disruptions in operations. Update the ATS resourcing platform with individual roster requests. Requests may be received from the RUS call desk, via email or any other approved messaging medium. Engage Line Managers where required for roster changes and shift swap, ensuring all requests are legal and suitable for the operational environment. Inform IT in the event of a system failure and advise the relevant ATS departments/Line Managers accordingly. Archive completed roster cycles appropriately. Check and distribute the sick leave report for all ATSUs/pools to the relevant line manager at the end of each roster cycle. Updating and maintenance of RUS logs, relevant documentation and administration (duty log, RUS log etc.). On the job training of RUS Operators in accordance with the outlined training process.
• Stakeholder Relations Management - Develop and maintain sound working relationships with key relevant internal and external stakeholders. Liaise and interface with relevant internal and external stakeholders such as suppliers, clients, representatives from regulatory authorities, internal support departments, and staff as required, conveying information accurately and competently whilst maintaining the required level of confidentiality and discretion. Maintain effective communication channels at all times to keep the Manager Operations Planning, Training and Support and any other Manager (Head/Regional MATS/MATS/ATSU) informed of important issues.
• Quality Management - Act as custodian for the relevant ATNS Quality Procedure. Monitor and ensure that Continuous Improvement Reports (CIRs) are continuously followed up on.
• People Management - Supervise the RUS Operators in accordance with HC policies and processes. Ensure that new employees have been properly on-boarded and trained prior to commencing work. Monitor the time and attendance of subordinates, take appropriate action in the case of absenteeism, and report to the Head and Human Capital. Participate in the conclusion of performance management contract(s) and monitor performance

Minimum requirements

• Grade 12
• Call Center qualification will be an advantage
• At least 5 years’ administrative experience within Air Traffic Services (ATS)
• Knowledge of rostering principles and the Air Traffic Services (ATS) regulatory guidelines

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Job description

• Ensuring that ATS Efficiency strategies, plans, processes and initiatives are aligned with the overall Operations and ATNS business strategies
• Ensuring compliance of all ATS Efficiency plans, processes, and actions with the aviation regulatory framework, ATNS Safety Management System, and safety legislation.
• Maintaining close liaison and public relations with the ATM community to ensure effective coordination on all matters pertaining to ATM, and to maintain a positive image of the company
• Remaining abreast of developments in the ATM environment, including technology and air traffic flow management techniques
• Negotiating with airspace users and ATNS representatives regarding the balancing of demand with available capacity
• Defining new operational requirements in the short, medium and long term to maintain and enhance the ATM system, make the necessary recommendations for implementation and manage approved implementation plan
• Continuously monitoring and measuring compliance to all relevant ATNS and ATS Safety & Efficiency (ASE) policies and processes
• Reviewing Airspace Efficiency reports as received from relevant managers for consolidation and input into the Airspace Efficiency Unit Report for submission to the Head of ASE
• Conducting risk management (risk identification, assessment and development of mitigation) for airspace efficiency
• Monitoring and ensuring compliance with relevant legislation, policies and standards
• Preparing and submitting reports to executive management, clients and other stakeholders as required
• Building effective relationships with other relevant operational functions to ensure the required resources are available to drive efficient and effective service delivery within Airspace Efficiency
• Establishing and maintaining collaborative relationships with the Safety Implementation, Delivery Support and Operational Delivery workstreams within ASE to ensure alignment and optimal operational delivery
• Ensuring all airspace efficiency stakeholders are managed effectively
• Preparing sustainability reports for relevant stakeholders on initiatives to improve efficiency in the aviation community to ensure future operational viability
• Managing expenditure in line with business priorities and objectives, and within approved financial parameters ensuring effective deployment, development and management of human resources to enable achievement of departmental targets and objectives

Minimum requirements

• Air traffic control qualification (approach control or area control)
• Tertiary qualification in Management / Leadership
•  Minimum 5 years of experience in air traffic management of which at least 3 years must be at a Pool/Watch Manager level

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Job description

• Create rosters on the ATS Resource Tool - Plan and populate unit and pool rosters in accordance with the prescribed guidelines, considering leave, training, shifts, etc., which should include Annual Proficiencies, Post Leave Checks, etc. and validity of ratings/medical/ELP. Engagement with the Licensing Coordinators to ensure licensing information on the RUS platform/accessible trackers is kept current. Issue or publish (on the accessible platform) roster request submission dates when instructed ensuring that individual requests are considered where possible. Issue roster submission dates when instructed to ensure all rosters are completed and published 4 (four) weeks before the start of the relevant cycle. Engage Line Management on staff’s requests and any other relevant requirements during the planning phase of the roster. Conduct regular checks and ensure that all licensed personnel rostered for operational duty meet regulatory requirements.
• Tactical Roster Changes - Attend promptly to calls, messages (through the approved communication mediums) and emails directed to the RUS call desk. Prompt and accurate shift activation of ATS personnel to ensure the appropriate shifts are manned. Communicate shift shortages/non-rostering to Line Management to avoid disruptions in operations. Update the ATS resourcing platform with individual roster requests. Requests may be received from the RUS call desk, via email or any other approved messaging medium. Engage Line Managers where required for roster changes and shift swap, ensuring all requests are legal and suitable for the operational environment. Inform IT in the event of a system failure and advise the relevant ATS departments/Line Managers accordingly. Update and maintain the sick leave report for all ATSUs/pools. Updating and maintenance of RUS logs, relevant documentation and administration (duty log, RUS log etc.).
• Stakeholder Relations Management - Develop and maintain sound working relationships with key relevant internal and external stakeholders whilst maintaining the required level of confidentiality and discretion. Maintain effective communication channels at all times to keep the RUS Supervisor, Manager Operations Planning, Training and Support and any other Manager (Head/Regional MATS/MATS/ATSU) informed of important issues.
• Quality Management - Act as custodian for the relevant ATNS Quality Procedure. Monitor and ensure that Continuous Improvement Reports (CIRs) are continuously followed up on.
• Office Administration - Order, distribute and control stationery as per policy stipulations. Take minutes in meetings when required and transcribe. Process mail and receive and dispatch couriered packages. Perform any other administrative tasks as instructed by the relevant manager.

Minimum requirements

• Grade 12
• Call center qualification will be an added advantage
• At least 2 years’ administrative experience within Air Traffic Services (ATS)
• Knowledge of rostering principles and the Air Traffic Services (ATS) regulatory guidelines

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Job description

• Strategy and Implementation - Provides strategic and operational leadership to the region to ensure achievement of Air Traffic Management Service Delivery, and overall ATNS business strategy;  Provide the strategic and operational regional input and insights into the Operations and long-term ATNS strategy; Develop, implement, and articulate the regional strategy and value proposition to the organisation aligned to the operations and business strategies. Support the COO and other thought leaders in the development, implementation and management of the Operations strategy aligned to the vision, culture, and business strategy of ATNS. Lead the designing, implementation and management of the regional operating model, aviation safety strategy including governance and service management capabilities, along with the service catalogue and service level agreements. Manage and own implementation of the regional management strategy post formulation to ensure achievement of the objectives.Drive delivery of the required projects/initiatives within the regional management strategy to be on time, within budget and to the required standard. Lead implementation of processes to collect feedback on how all the aspects of the regional management strategy are being received in the business.Analyses trends and metrics in partnership with COO to develop the required solutions, programs, and policies aligned to the business needs and strategies. Gather and analyse relevant data, trends, and patterns and identify gaps and priorities, particularly in the key ATNS products and services to enable efficient achievement of the ATNS strategy. Set clear targets for the Region and ensure achievement of such targets by cascading the targets throughout all the areas in the region. Develop the integrated annual business plan for the Region to enable achievement of the regional and overall ATNS business strategy and targets. Support co-ordination and implementation of the corporate transformation strategy within the Region in line with relevant policies and legislation.
• Operationalisation of the Regional ATS - Build and maintain strong business relationships with customers to understand their strategies and plans to ensure alignment of the regional operations to their needs. Ensure continuous collaboration for conducting of research and development to enable continuous enhancement of the Regional Management’s operating model, products and services aligned with trends, technological advances and changes in business strategy. Ensure the effective integration and implementation of all Regional Management’s workstreams to meet the required service delivery capability aligned to customers’ requirements. Ensure the delivery of Air Traffic Services is in accordance to the South African Civil Aviation Regulations and Technical Standards and the International Civil Aviation Organisation’s Standards and Recommended Practises.  Develop, implement, maintain, measure, monitor and continuously review the Regional Management’s policies, procedures, service level agreements, and letters of procedures and/or agreement. Lead the regional inputs and participate in the review of legislations that affects the delivery of Air Traffic Services.  Lead and initiate strategic projects aimed at improving the client experience across the Region in collaboration with the stakeholders in the respective business areas. Ensure communication to all affected parties are in line with the requisite quality, empathy, and timelines to deliver outstanding experiences. Ensure that aviation safety as well as all value-added measures are delivered and monitored at all times. Support a drive for continuous innovation and evolution of the ATNS products and services to deliver a best-in-class customer experience all times. Drive continuous improvements in conceptualisation of ideas to attract new opportunities. Identify and recommend improvements in existing processes and procedures to enhance innovation and research. Consider commercial implications in all decision-making including IP protection processes. Monitor and evaluate outcomes of new products and processes to ensure continuous and improved business results in the Region. Actively contribute to building a high performing and collaborative culture with customers being at the heart of the company’s offerings.  Partner with the wider business to build and foster innovation in our culture of service excellence.
• Governance, Risks, Compliance & Reporting - Manage and implement a robust governance framework for the Region. Continuously monitor and measure compliance of the Region to all ATNS policies and procedures and relevant legislation. Manage the Region’s performance against strategy and set targets and corporate objectives. Lead the Region’s projects overall risk assessment and issue management.  Ensure compliance with relevant legislation, policy and standards. Consolidate input from all relevant parties to prepare strategic level reports for the COO and other relevant stakeholders.  Prepare ad hoc reports as required.
• Stakeholders Management - Build, maintain and nurture mutually beneficial relationships with all relevant stakeholders. Adapt Air Traffic Management service delivery as practically as possible to meet client needs and expectations. Participate in industry and regulatory forums and workgroups on a regional, national, and international level. Build and maintain effective collaborative relationships with all relevant business functions and teams within ATNS to enable the required alignment and optimal Air Traffic Management service delivery. Lead development, utilisation, and management of the Region’s budget. Ensure effective leadership in the management of operational costs to enable efficient utilisation of financial resources. Ensure compliance to the financial policies and procedures applicable in ATNS. Ensure accountability and reporting on all costs incurred against the approved budget.  Ensure the availability of skilled and competent staff in the Region to meet the current and future needs aligned to the operating model and overall business strategies. Promote high levels of discipline and performance standards to achieve Air Traffic Management service delivery objectives and the ATNS business strategy. Lead and manage the Regional Management team to utilise their skills and expertise to support an integrated approach to managing the Region. Manage performance outputs of the regional teams by using the performance management system and taking corrective action promptly and effectively.Train, mentor and coach staff as required to ensure continuous development and availability of the required skill and talent. Ensure the transfer of knowledge and skills to enable sustainability within region from a succession management perspective. Perform talent management aligned to the HR policies and procedures. Drive employee engagement and retention within the Regional Management function.

Minimum requirements

Required Minimum Qualifications and Experience

• Air traffic control qualification (aerodrome control, or approach control, or area control)
• Post graduate qualification in Business Management or related field.
• Minimum 8 years of experience in conceptualising, designing, implementing, and managing air traffic management Operations or functions or managing air navigation services regulatory function of which at least 5 years must be at management level within a complex air traffic services / air traffic management environment / air navigation service regulatory function. 

Candidates who do not have postgraduate qualification, may apply, if they meet the following Alternative Qualification and experience:

•  Air traffic control qualification (aerodrome control, or approach control, or area control)
• National Diploma or Degree in Business Management or related field or have successfully completed a Leadership/Management Development Program certificate which is NQF aligned, from an accredited institution of higher learning.
• Minimum 10 years of experience in conceptualising, designing, implementing, and managing air traffic management Operations or functions or managing air navigation services regulatory function of which at least 7 years must be at management level within a complex air traffic services / air traffic management environment / air navigation service regulatory function.