Latest Jobs at AVBOB South Africa

Description

• We are looking for a highly motivated, proactive and resilient individual with a strong knowledge of sales and marketing to join our sales team as a Team Leader in our Jackal Creek Life Office. The incumbent will be responsible for ensuring the effective management of a team of Financial Associates to achieve business objectives.
• You will be working for a well-established company that is over 100 years old with strong values. An organization that values employee development and rewards excellent performance.

RESPONSIBILITIES INCLUDE:

• Recruit high quality representatives timeously and accurately
• Ensure that appointed representatives are adequately trained
• Manage a team of insurance Financial Associates optimally
• Ensure that the set insurance sales targets are reached
• Ensure and monitor compliance with respect to FAIS/FICA/LTIA and all other relevant legislation
• Risk management
• Develop and expand markets

Requirements

REQUIREMENTS:

• Grade 12
• A suitable industry entry qualification within the requirements of the Financial Services Board
• Comply with FAIS legislation for registration as Fit and Proper individuals:
• Applicants who entered the industry as follows:
• From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
• From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
• Clear ITC
• Clear criminal record
• RE5 certificate
• RE1 will be an advantage
• Drivers’ license, own reliable transport and cell phone

 EXPERIENCE  REQUIRED  FOR  THE  POSITION:

• Proven  success  in  the  Marketing  of  Life  Assurance  for  at  least  three  years

go to method of application »

Description

• We are seeking a skilled and experienced individual to oversee the client services in the Cape Town, to lead and guide the team in ensuring the effective functioning of the Client Services. 
• You will be working for a company that is over 100 years old with strong values.  In return for your services, you will be paid a competitive remuneration package. You will be working for an organisation that values employee development and rewards excellent performance.

Key Responsibilities:

• Monitor financial and administrative tasks such as cash collection, daily reconciliation and banking
• Managing all aspects of personnel management and –administration such as time management, training and development, employee relations, performance management and wellness of subordinates
• Ensure customer’s policy requests and related transactions are dealt with in accordance with policy and procedures
• Adhere to all regulatory requirements such as FSCA, Data Protection Act, Money Laundering regulations, TCF and the Group’s policies and procedures
• Liaison with peers, seniors and policy holders
• Monitor Que-Management and Net Promoter Score
• Ensure effective system maintenance and reporting any discrepancies
• Giving feedback on all production activities
• Identify and assess possible and potential risks and implement corrective measures
• Report on risk, FICA and ASISA
• Analyze and compile statistics in terms of New Business, Claims, Premium Administration, Policy Services, Debtors, Marketing, Group Schemes and Funeral Services

Requirements

• Grade 12
• A suitable industry entry qualification within the requirements of the Financial Services Board

Comply with FAIS legislation for registration as Fit and Proper individuals:

• Applications who entered the industry as follows:
• From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009
• From years 2008 -2009 require 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognized qualification
• Clear ITC
• Clear criminal record
• RE 5 certificate
• RE 1 certificate will be an added advantage

go to method of application »

Description

AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2024/25, twelve months Internship Programme. Opportunities available at:

• Hartswater
• Kuruman
• Upington
• Prieska
• Postmasburg
• Galeshewe

You will be working for a company that is over 100 years old with strong values which are customer centric.  You will have access to personal services through the employee assistance program and wellness programs.  You will be working for an organization that values employee development and rewards excellent performance.

The areas of responsibility include but are not limited to:

• Deliver a positive and professional client service experience to branch customers.
• Manage client inquiries at branches and documenting activities and outcomes.
• Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
• Provide clients with technical assistance on products and services offered by AVBOB Member Value.
• Build positive client relations by checking in regularly and following up on active processes.
• Maintain client records and documenting processes.
• Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
• Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
• Recommend product improvements based on client services feedback.

Requirements

Qualifications

• Financial Degree or
• Accounting/Economics Degree or
• BSc Information Systems or
• Marketing Management Degree or
• Business Administration Degree

Skills and Experience

• Data Analytics
• Sales Experience is advantageous
• Customer Service experience advantageous
• Problem solving
• Resilient and able to work under pressure.
• Effective communication skills both written and verbal.

 Role based competencies

• Excellent customer service skills
• Team player
• Customer focused
• Communication
• Analytical
• Patience

go to method of application »

Description

AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2024/25, twelve months Internship Programme. Opportunities available at:

• Ladybrand
• Ficksburg
• Parys
• Zastron
• Phuthaditjhaba

You will be working for a company that is over 100 years old with strong values which are customer centric.  You will have access to personal services through the employee assistance program and wellness programs.  You will be working for an organization that values employee development and rewards excellent performance.

The areas of responsibility include but are not limited to:

• Deliver a positive and professional client service experience to branch customers.
• Manage client inquiries at branches and documenting activities and outcomes.
• Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
• Provide clients with technical assistance on products and services offered by AVBOB Member Value.
• Build positive client relations by checking in regularly and following up on active processes.
• Maintain client records and documenting processes.
• Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
• Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
• Recommend product improvements based on client services feedback.

Requirements

Qualifications

• Financial Degree or
• Accounting/Economics Degree or
• BSc Information Systems or
• Marketing Management Degree or
• Business Administration Degree

Skills and Experience

• Data Analytics
• Sales Experience is advantageous
• Customer Service experience advantageous
• Problem solving
• Resilient and able to work under pressure.
• Effective communication skills both written and verbal.

 Role based competencies

• Excellent customer service skills
• Team player
• Customer focused
• Communication
• Analytical
• Patience

go to method of application »

Description

• We are searching for an individual with excellent administrative and customer service skills to join our branch administration team at the Montana Insurance Office. 
• You will be working for a company that is over 100 years old with strong values .  In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.

Your responsibilities will include:

• Reception
• Typing
• Record keeping
• Operating switchboard
• Client services
• Data input and scanning of documents
• General office duties
• Handling petty cash

Requirements

• Grade 12
• 2 years relevant office administration experience will be a definite advantage
• Computer skills (Ms Word, Excel)

go to method of application »

Description

• We are searching for an individual with excellent cleaning skills to join our branch administration team at the Montana and Soshanguve Insurance Office. 
• You will be working for a company that is over 100 years old with strong values .  In return for your services, you will be paid a competitive remuneration package. 
• You will be working for an organization that values employee development and rewards excellent performance.

Your responsibilities will include:

• Perform cleaning tasks and ensure high hygienic standards in the office
• Vacuum, Sweep & mop office floor
• Dust office furniture & flowers
• Clean waste bins
• Clean & wash hand basin,toilets & sinks
• Check toilet paper & soap  in toilets
• Make tea & coffee
• Wash dishes & dish cloths
• Refill tea & coffee dispensers
• Refill water in water cooler
• Wash office windows.

Requirements

• Minimum Grade 10
• Cleaning experience will be a definite advantage
• Ability to communicate in English will be a definite advantage
• Good interpersonal skills

go to method of application »

Description

• We are searching for an individual with excellent cleaning skills to join our branch administration team at the Pretoria Central Insurance Office. 
• You will be working for a company that is over 100 years old with strong values .  In return for your services, you will be paid a competitive remuneration package. 
• You will be working for an organization that values employee development and rewards excellent performance.

Your responsibilities will include:

• Perform cleaning tasks and ensure high hygienic standards in the office
• Vacuum, Sweep & mop office floor
• Dust office furniture & flowers
• Clean waste bins
• Clean & wash hand basin,toilets & sinks
• Check toilet paper & soap  in toilets
• Make tea & coffee
• Wash dishes & dish cloths
• Refill tea & coffee dispensers
• Refill water in water cooler
• Wash office windows.

Requirements

• Minimum Grade 10
• Cleaning experience will be a definite advantage
• Ability to communicate in English will be a definite advantage
• Good interpersonal skills

go to method of application »

Description

• We are searching an individual with excellent administration skills to join our Pretoria Central Life Office as a Senior Clerk: Branch Administrator.
• You will  be responsible for delivery of excellent customer service to our policy holders and to ensure that client requests are  is processed efficiently, effectively and accurately within the allotted time.
• You will be working for a company that is over 100 years old with strong values which are customer centric.  In return for your services, you will be paid a competitive remuneration package. 
• You will be working for an organization that values employee development and rewards excellent performance.
• General reception duties to welcome clients
• Receive and assist walk-in clients with enquiries in line with the client services policy and procedure and/or refer to the relevant department
• Utilize resources and obtain necessary knowledge and skills to handle and complete enquiries
• Communicate processes and or delays and system problems to waiting clients
• Handling of claims, policy services and premium administrative duties relating to client’s policies
• Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
• Prepare cash for daily banking at the finance department
• Referral of new business to the relevant consultant
• Handle all fraud allegations and complaints
• Monthly and weekly statistics report writing
• General office duties

Requirements

• Grade 12
• 2-3 years’ relevant office administration experience.