Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Bolt is one of the fastest-growing startups in the world with over 30M happy customers in 35+ countries, from Europe to Mexico to Africa. Were building the future of transport one platform that helps you move around in your city and get food delivered fast. Quick, convenient and affordable for everyone, as transport should be. We believe in a future with...
Read more about this company
Account Manager
The Account Manager has a passion for service but with a strong analytical mindset in order to build strong lasting relationships with our most important customers while ensuring they have great operational performance. In addition, the position will also have to be a strong team player and willing to do things outside of the day-to-day activities, acting occasionally as a Project Manager and being the Country Manager’s right hand in all things related to managing the most important accounts, campaigns and overall net rates of the market.
Your daily adventures will include:
- Manage and organise customer-facing campaigns that will increase Bolt Food orders and revenue.
- Solve daily commercial or operational provider issues with a focus on key accounts.
- Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations), with a focus on key accounts.
- Collaborate with the Partners Operations team to smoothly activate all restaurants.
- If needed, renegotiate restaurant contract conditions such as commission rates and campaign plans.
- Other restaurant orientated tasks as needed.
We are looking for:
- 3 - 5 years of experience in account management, business consultancy, business development, or similar roles.
- Very Strong analytical skills. Ability to interpret and present data to generate insights and support decision-making
- Proven track record of client success and consistently achieving critical metrics and revenue targets
- Excellent capability in managing projects, resources and time. Be very organized
- Ability to build and maintain long term professional relationships with business partners, using good listening and interpersonal communication skills
- Work experience in a highly competitive industry and fast-paced environment is a strong plus
- Native or Business level English speaker
Why you’ll love it here:
- Your daily duties will have a meaningful impact on millions of people all over the world.
- You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
- As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
- You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
- Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!
go to method of application »
About Job
We are looking for a Business Sales Manager to join our team. You’ll be the face of Bolt for Business, identifying potential clients, getting them excited about the possibilities, then negotiating and signing them. B4B has big targets, the product is evolving getting better and better and our ambitions are high - aiming for 10X growth in the next 12 months. To achieve that, we’re looking for focused, hungry people, brimming with ambition and talent - just waiting for the opportunity to show us what they can do. In this role, you’ll get plenty of autonomy, authority and you’ll be closing big deals every day with real businesses. It’s an amazing time to join!
Your daily adventures will include:
Responsible for the whole sales chain, including prospecting, cold calling and planning meetings Proactive sales of Bolt for Business solutions to mid and large size customers Achieve growth and hit sales targets Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Account manage your biggest clients, develop and grow them
- Give market feedback to the product team regarding Bolt for Business solutions
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence
We are looking for:
- At least 3 years of successful previous experience as a Sales Representative, Sales Lead or Sales Manager, consistently meeting or exceeding targets
- A self-starter, keen, ambitious and hungry to get results. Relentless and experienced in identifying target leads, reaching out and generating sales from cold leads
- Excellent communication skills
- Proven ability to drive the sales process from plan to close
- Strong business sense and industry expertise of selling business services into SME and large businesses
- Experience onboarding clients and doing some account management with larger signings
- Knowledge in B2B sales
Why you’ll love it here:
- Your daily duties will have a meaningful impact on millions of people all over the world.
- You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
- As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
- You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
- Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!
go to method of application »
About Job
We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.
Your daily adventures will include:
- Represent Bolt in any Dutch and English spoken market
- Support all Bolt's users and help them get the most out of our apps
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
- Be a key player in building a support team in a challenging growth environment
We are looking for:
- Understand what does outstanding customer support look like and be ready to go the extra mile
- Be ready to work in shifts
- Be always ready to put customers first, be passionate about helping others
- Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
- Be a hustler, not stopping after 20 obstacles a day
- Have excellent spoken and written Dutch and English skills, any other language is a plus
- Be passionate about new technologies and ride-sharing
Why you’ll love it here:
- Your daily duties will have a meaningful impact on millions of people all over the world.
- You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
- As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
- You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
- Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!
go to method of application »
About Job
We are looking for an Operations Intern to join the Bolt Food team in Cape Town. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.
This opportunity is an amazing launchpad for a successful career in operations or sales.
Are you after a role in a fast-growing organisation with big impact on the city you live in? Then this one might be for you.
Your daily adventures will include:
- Manage our provider (restaurants) database and analyze its performance - engagement, quality and utilisation metrics
- Onboard new restaurants to the platform: upload menus, photos, prices, etc
- Help out with account management: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operations.
- Assist senior Restaurant Operations and Courier Operations Specialists with daily tasks related to Bolt Food Operations in the city.
We are looking for:
- Being currently enrolled in university studies or a recent graduate
- Have a data-driven and analytical mindset: good Excel/Google Sheets skills and enjoy organizing data
- Great communication skills.
- Be willing to lean into any challenge, and take ownership for outcomes.
- Be keen to learn from others and ready to give your best.
Why you’ll love it here:
- Your daily duties will have a meaningful impact on millions of people all over the world.
- You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
- As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
- You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
- Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!
go to method of application »
About Job
We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.
Your daily adventures will include:
- Represent Bolt in any Dutch and English spoken market
- Support all Bolt's users and help them get the most out of our apps
- Create loyal fans by showing them we really care
- Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
- Be a key player in building a support team in a challenging growth environment
We are looking for:
- Understand what does outstanding customer support look like and be ready to go the extra mile
- Be ready to work in shifts
- Be always ready to put customers first, be passionate about helping others
- Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
- Be a hustler, not stopping after 20 obstacles a day
- Have excellent spoken and written Dutch and English skills, any other language is a plus
- Be passionate about new technologies and ridesharing
Why you’ll love it here:
- Your daily duties will have a meaningful impact on millions of people all over the world.
- You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
- As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
- You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
- Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail