Latest Jobs at CSG International

What you'll do

• You will report to the Regional Director of Solution Delivery to contribute towards providing technical leadership and designing major product or subsystem in a solution
• You have to conduct technical reviews, provide technical advice to both operational and technical delivery teams and lead architectural discussions for new implementations and changes to existing solutions.

You should have

• A Bachelor's degree in Computer Science, Engineering or Business, related field, or equivalent experience
• You'll need at least 8 or more years of telecom development and application implementation experience.
• You'll need to be technical subject matter expert focusing on architecture, solution design for telecom products.
• Create and validate work estimates while assisting the lead architect and project manager with task scheduling and resource requests
• You will need to have experience in supporting L2/L3 teams to manage incidents/defects

Perks & Benefits

• Work from home, in-office, or hybrid
• Emotional and mental well-being support
• Education assistance
• Learn more about the perks and benefits when you talk to your recruiter

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Job Description

Provides overall technical leadership for end to end BSS/OSS enterprise architecture solutions, including integration with partner/third party components ensuring end to end functionality of software is within the scope of business need.  Translate customer requirements into software specifications.  Proactively identifies and defines methodology, processes and quality assurance requirements.   Collaborates, coaches and mentors the architect and development team to promote product and industry knowledge.  Recommends and ensures compliance to standards. 

Knowledge, Skills and Abilities

(Knowledge skills and abilities typically required to perform the job, licenses and certifications required for the job and preferred knowledge, skills and abilities that are also beneficial to have in this job.)

• Subject matter expert for one or more CSG products and implementation steps or domain areas, including the business value associated with the delivery of the technical solution.
• Thorough knowledge of CSG’s entire product portfolio.
• Expert understanding of business technology, telecom networks, and data structures to which CSG products integrate.
• Expert design skills with ability to document the designs.
• Ability to abstract complex ideas and communicate them clearly and simply
• Excellent analytical problem-solving skills, with the ability to diagnose complex problems that require complex methods or theories.
• Solid team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution.
• Expert level communication and presentation skills to influence and gain cooperation both with customer and internally. Ability to interact comfortably with senior management and to convey information at the appropriate level.
• Ability to speak, write and understand English.
• Ability to prioritize effectively within and across one or more assignments through good judgement, seeking guidance where appropriate.
• Ability to lead, motivate and influence senior technical and business resources.
• Ability to deal credibly with and influence Sales.
• Ability and willingness to contribute to on-going process improvement initiatives.
• Ability to travel domestic and international for extended duration onsite based on requirements of the project.

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What you'll do

• You will report to the VP of Sales to contribute towards developing and growing revenue and scaling our customer engagement business with partners.
• You will obtain quotes from vendors and provide them to requestors and service owners. Update quotes as needed.
• You will monitor intake system (email, BMC Helix, ASAP request or the like) for work requests by Procurement
• You will provide support for direct spend as needed.

You should have

• Bachelor’s Degree in Sourcing or Supply Chain
• Excellent communication, negotiation and human relations skill
• Ability to use Microsoft Excel, Word, Powerpoint.
• Experience developing business plans with existing channel partners to create a joint-value proposition, territory/account plan, and process governance.
• Proficiency in English in a business environment.

Who will love this job

• A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
• A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
• A game changer – you dream big and push the limits of what's possible to improve for yourself and others
• A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
• A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions

Perks & Benefits

• Work from home, in-office, or hybrid
• Emotional and mental well-being support
• Education assistance

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What is the Bursary Programme?

A financial assistance programme for eligible students to aid with university expenses. The funding covers student’s tuition and textbook expenses. In addition, a monthly stipend is provided for 12 months and is subject to renewal based on academic performance.

Help Make an Impact

We piloted our first bursaries in 2019, taking on five learners doing tertiary studies in the software development field. Since then, we have taken on sixteen additional students who have all successfully completed their qualifications, with multiple successful absorptions into internship and graduate programs, both internal and external.

Eligibility

• South African citizens
• Registered at a South African accredited institution
• Completed 1 year of your academic programme; in 2nd year or onward of your academic programme

Studying towards a qualification in any of the following or related fields:

• Information Technology, Computer Science, and Software Development
• Diploma ICT
• Finance/Accounting
• Human Resources/Industrial Psychology