Latest Jobs at Deloitte

Job Description

• Under minimal supervision, to provide inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the client Service Level Agreement, Deloitte Tip-offs Anonymous controls and processes and specific project/s you, as the agent, may be allocated to. 

Key Performance Areas:

Strategic Impact

• Completes a variety of standard tasks that impact delivery of the broader team in relation to the overall strategy of the service area
• Positive impact on broader team

Operational Effectiveness

• Maintains close focus on timelines and accuracy ensuring quality of delivery of the role
• Mitigates the risks that are inherent in the role through good attention to detail and compliance with client SLA, together with Deloitte Tip-offs Anonymous and Firm controls, policies and procedures
• Provides wrap-up reports to superior
• Adapts tasks, varying in nature, to the requirements of the team / business ensuring timelines are still achieved
• Quality outputs that meet deadlines
• Accuracy negates risk of output

Specialised Competencies

• Provides inbound telephonic services to client’s subject to the requirements of the Deloitte Tip-offs Anonymous procedures, systems, and client SLA’s.
• Adherence to all relevant legislation, including but not limited to Data Privacy Regulations as well as in-country Whistleblowing Legislation and Deloitte Tip-offs Anonymous controls and processes implemented to protect confidentiality of information provided by whistle-blower and to minimise risk to Deloitte Tip-offs Anonymous and its clients
• Ensure that all information obtained from caller has been accurately and timeously compiled in a wrap up report, in line with reporting requirements and Deloitte Tip-offs Anonymous processes
• Matters escalated and guidance sought where necessary
• Effective and accurate provision of feedback to callers as required
• Accurate timeous and professional support with ad-hoc Deloitte Tip-offs Anonymous projects as required and directed
• Accuracy and quality of translations received within SLA and in accordance with Deloitte Tip-offs Anonymous processes and associated requirements

Qualifications

• 100% Fluency in German and English. Language testing will occur.
• 3 Year Diploma, preferably Forensic and or Call Centre based qualification
• 2 - 3 years working experience, preferably in a contact centre would be an advantage
• Can be based in our Durban or Johannesburg officev

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Job Description

• The Audit Manager is responsible for planning, executing and overseeing the audit processes as defined by the organization. They will also be responsible for leading a team of auditors and trainees, offering them support and guidance.

Key Job Outputs:

• Develop and implement comprehensive audit plans,
• Lead and manage the execution of audit engagements, including risk assessment, field work and reporting,
• Review and finalise audit findings and issues are properly documented,
• Build and maintain strong client relationships through effective communication and understanding of their business needs,
• Supervise, mentor and develop junior auditors, providing guidance and support throughout the audit process.

Qualifications

• Minimum Qualifications - Registered CA(SA)
• Minimum 2 years post articles and 1 year at Manager level in a client facing role 

Additional Information
Key Performance areas

• Strategic Impact: Supports the Senior Manager on delivery of designated engagement / project, managing the implementation of the agreed deliverables.
• Client Impact: External/Internal: Manages and maintains oversight of deliverables of team on client engagements.
• Operational Effectiveness: Communicates detail of Audit Engagement Agreement to teams and maintains level monitoring of adherence by all parties.
• Development/Growth of Team: Shares expertise and knowledge with team members and counselees on an ongoing basis.
• Budgets / Profitability: Manages engagement budget through accurate budgeting,  cost control and profitability management.

 Differentiators for this specific role

• Wining Business: Contributes to the regional and business areas winning business opportunities and targets, including contribution to Industry Manager initiatives and cross service line selling and collaboration.

Leadership Capabilities

• Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.
• Talent development - Develops high-performing people and teams through challenging and meaningful opportunities.
• Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.
• Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.
• Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.

Technical and Professional Capabilities

• Stakeholder Focus: Leverages a deep understanding of audit and risk advisory services and stakeholder needs to deliver high quality engagement.
• Become experts in risk assessments and audit responses: Takes an independent view and contributes heavily in developing and challenging the risk assessment and controls testing strategy and designing appropriate audit responses for risks.
• Integrate engagement teams and manage referred work: Collaborates effectively across Deloitte functions to deliver a seamless audit that is responsive to stakeholder needs.
• Make appropriate use of tools, guidance and methodology: Provides appropriate guidance to the audit team in relation to the application of tools, guidance and methodology in delivering the audit.
• Manage project plans to optimize engagements: Proactively manages the project plan through efficient use of resources and tracking delivery of assigned tasks, guiding team members’ prioritization.
• Formulate reasonable judgements and conclusions in order to deliver informative and timely outputs: Uses judgement and consults appropriately when dealing with complex matters, applying an appropriate level of professional scepticism.
• Apply Ethical and Professional Standards: Understands their business security, ethical and compliance responsibilities, displaying best practice and actively encouraging appropriate behaviours of engagement teams.

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Job Description

• Supports service / business area leadership in the implementation of strategic plan through the effective management of team/s. Build high performing teams to deliver in client engagements. Translate broader strategy into a compelling team vision and goals.  Applies deep knowledge of disruptive trends and competitor activity to drive continuous improvement.

Strategic Impact

• Support the implementation of strategy of the Service Line / Business Area in relation to specific area of expertise

Implement the strategy within area of responsibility by conforming to plans set by leadership in all engagements / projects including:

• Revenue targets
• Talent management
• Communication to teams
• Tracking of plans in engagements / projects
• Actively identify sales opportunities in broader market
• Contribute to preparation of proposals/tenders and presentations
• Participate in sales presentations and client negotiation teams for new and retained business
• Grow market network with key players and build long-term relationships
• Build relationships across Deloitte service lines for cross-selling opportunities and combined engagement pursuits
• Identify innovative solutions on projects / engagements to enhance / renew service offerings to client
• Drive own client portfolio and profitable book of business (depending on SL/BU)

Budgets / Profitability

• Resource engagement teams with suitable talent, balancing correct levels and numbers and recruiting as necessary
• Manage margins effectively through accurate budgeting, pricing and profitability management on engagements
• Monitor that time and expenses to engagements are recorded and submitted weekly
• Oversee WIP on projects / engagements and ensure billings are timeously done and collections followed up
• (May) negotiate pricing for engagements to ensure profitability whilst maintaining client interests

Qualifications
Minimum Qualifications

• CA(SA)

Desired Qualifications

• CA(SA), Certified Internal Auditor

Minimum Experience

• 10 - 12+ years relevant experience in an auditing/finance/controls role 
• Previous Big 4 experience with FS, TM&T, ER&I or Consumer Industry exposure.

Desired Experience

• 10 years in a client facing role; 5 of these in a management role managing audit teams or complex engagements
• Ability to lead risk-based audits end-to-end
• Engage at executive/board level
• Experience in internal audit or controls related roles
• Out of the box strategic thinker who is able to execute once off strategic projects for clients
• Developing strategic relationships with senior client stakeholders and driving business development

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Job Description
Main Purpose:

• To support the delivery of SAP security services to clients on delegated engagements and projects.

Key Responsibilities:

• Support Senior Consultants and Delivery Managers in project execution, focusing on SAP security competencies.
• Manage issues that may affect quality or timelines, escalating to the Delivery Manager as needed.
• Develop and maintain productive client relationships, identifying opportunities for follow-on work and cross-selling.
• Contribute to client presentations and documentation, ensuring high-quality deliverables.
• Proactively identify client needs and propose solutions in SAP security domain.
• Manage risks in alignment with organisational policies and maintain clear communication with team members.
• Continuously learn and guide team members towards efficient task resolution, ensuring timely delivery as per SLAs.

Qualifications
Essential Qualification & Experience:

• Passed applicable SAP Certification exam – SAP Certified Application Associate SAP Access Control 10.1 or higher
• Tertiary qualification in Information Systems diploma or degree
• 4+ years working experience in SAP Security

Desired Qualification & Experience:

• ADM900 – SAP system Security Fundamentals
• ADM940 – Authorization concepts for AS ABAP
• ADM945 – Authorization concepts for SAP Fiori on SAP S/4HANA
• C_SECAUTH_20 – SAP Certified Technology Associate in SAP system Security and Authorizations.

Technical Competencies:

• Has end-to-end experience: can independently investigate and troubleshoot technical issues.
• Has end-to-end project and support experience: Implementation, maintenance, support, and documentation.
• Working experience across multiple SAP Applications i.e. ECC, CRM, etc…
• A good understanding and experience of the security landscape of both the ABAP and JAVA stacks.
• Knowledgeable experience in Identity management, Single sign-on, Two-factor authentication, Role-based access control, Authorization management, User provisioning, Security event monitoring, Vulnerability management and Penetration testing.
• Experience in GRC Access Control, RAR (Risk Analysis and Remediation) and SOD (segregation of duty), mitigation and remediation.
• Experience in BW authorisations.
• SAP role design, administration, and analysis.
• SAP user administration on approved procedures.
• Responsible for the integration of SoD to conform to processes and authorization validation.
• Translate functional specifications into SAP role designs.
• Experience in drafting and presenting documentation to clients.
• Consulting skills

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Main Job Purpose:

• As the Chief of Staff you will assist the Audit Leaders in the formulation and implementation of Audit Large & Complex strategy.  This involves providing strategic input/support as well as operational support across all Audit Large & Complex areas.

Influence

• Build deep relationships across a diverse network and uses a flexible influencing style to gain buy-in and drive impact

Strategic Direction

• Translate the broader strategy into a compelling team vision and goals; aligns the team and sets priorities to achieve objectives

Competitive Edge

• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement

Inspirational Leadership

• Establish a strong leadership brand and inspires followership through passion, integrity, and appreciation of others

Qualifications

• Minimum CA(SA) or CIMA
• High level understanding of an Audit Business
• 7 years working experience in a Senior Management role within professional services/Consulting/Advisory 
• 5 years in a client facing role; 3 of these in a management role

To qualify you should display the following:

• Excellent leadership skills with an emphasis on communication and problem-solving
• Highly adaptable, managing change and ambiguity with ease
• Aptitude to critically challenge business plan and underlying assumptions in a logical, evidenced manner
• Understanding of Audit business areas and regions strategy and challenges
• Advanced Excel skills
• Notable experience on providing strategic insights to business area leaders
• Complex project management experience
• Ability to design, interpret, communicate, and implement strategy
• Demonstrate execution of complex projects within timeframes and cost
• Experienced in development and delivery of professional presentations
• Excellent report writing skills
• Excellent industry and business knowledge
• Strong facilitation and consensus building skills
• Exceptional presentation skills with the ability to present clearly and transmit directives from one business area to another
• Solid financial knowledge
• Natural ability and instinct to build and maintain trusted relationships with leadership and colleagues
• Strong interpersonal and relationship building skills
• Excellent mentorship and coaching ability with desire to develop self and others
• Focus on quality and risk
• Excellent problem-solving ability
• Exceptional business acumen