Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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- Identifying sales opportunities.
- Answering inbound calls timeously and making required outbound calls
- Co-ordination of own administration
- Identifying sales opportunities
- Maintaining accurate details and statistics of all queries
Key purpose
- This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:
- Achieve Insure Sales target
- Communication to members telephonically via fax and email
- Attending to general administration
- Conduct Financial Needs Analysis
- Achieve quality target
- Overcome objections
- Adhering to service level agreements
Personal attributes and skills
The successful individual will be required to demonstrate the following competencies:
- Target Driven
- Team Player
- Goal orientated
- Self motivated
- Ability to perform under pressure
- Adapt to change
- Persuasiveness
- Resilience/Tenacity
- Sound Time Management
- Self managed
- Attention to detail
- Ability to learn quickly and apply knowledge
- Speak fluently (accent neutral) English/Afrikaans
Qualification & Experience
- Matric
- At least 2 years sales experience, preferably in an outbound telesales environment
- Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage
- PC literacy, email, word, excel
- Tertiary qualification an advantage
- NQF5 and RE5 qualification
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Key Purpose
- To ensure quality service delivery to all stakeholders while adhering to Discovery's SLA.
Key Outputs
The successful candidate for this position will be responsible for but not limited to:
- Providing product information and handling financial queries
- Answering inbound calls timeously
- Dealing with all queries through to resolution
- Maintaining accurate details of all queries
- Actively displaying the Discovery Service Standards
- Dealing with all queries through to resolution
- Administration functions
- Policy changes to the product
- Working on Discovery Systems
Key attributes and skills
- Self motivated and pro-active
- Team player
- Assertiveness and the ability to adapt to change
- Able to prioritise and work under pressure
- Very organised, positive, and service orientated
- Professional at all times
- Attention to detail
- Use listening skills to identify problems
- Receptive to clients complaints and queries
Qualifications & Experience
- Matric
- A tertiary education (preferably a Degree or Diploma), or in the process of completing a tertiary education
- Minimum 1 years call centre experience
- Excellent communication skills
- Proficiency in English
- MS Office
- FAIS accreditation highly advantageous
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Key Purpose
- To ensure quality service delivery to all stakeholders while adhering to Discovery's SLA.
Key Outputs
The successful candidate for this position will be responsible for but not limited to:
- Providing product information and handling financial queries
- Answering inbound calls timeously
- Dealing with all queries through to resolution
- Maintaining accurate details of all queries
- Actively displaying the Discovery Service Standards
- Dealing with all queries through to resolution
- Administration functions
- Policy changes to the product
- Working on Discovery Systems
Key attributes and skills
- Self motivated and pro-active
- Team player
- Assertiveness and the ability to adapt to change
- Able to prioritise and work under pressure
- Very organised, positive, and service orientated
- Professional at all times
- Attention to detail
- Use listening skills to identify problems
- Receptive to clients complaints and queries
Qualifications & Experience
- Matric
- A tertiary education (preferably a Degree or Diploma), or in the process of completing a tertiary education
- Minimum 1 years call centre experience
- Excellent communication skills
- Proficiency in English
- MS Office
- FAIS accreditation highly advantageous
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Key Purpose
- The key purpose of this role is to process annual reviews on Group Risk policies within the month of the review date and to handle all queries relating to any of the above with external and internal clients.
Areas of responsibility may include but not limited to
- Rate review – Receive allocations from Team Leader and perform rate change per SOP.
- Renewals - Check on Paradigm to ensure that renewals have ran on the system and was processed.
- Ensure that the review reports and pre-renewal reports match.
- Notify Pricing if there are any differences between the pre-renewal and renewal and if rounding issues are picked up to ensure Pricing completes rate fix.
- Liaise with Franchise and Servicing Consultants to clarify any queries that might arise from the renewal.
- Check Compass to ensure there are no systems issues on renewals that have not been processed. Liaise with Systems on errors and issues on renewals
- Address and resolve rate-related queries received from the Billing team and Servicing Consultants.
- Compile weekly stats showing progress of outstanding work and to ensure on track to meet month-end SLA.
- Where required, assist co-workers.
- Send out MBS Communication to Brokers.
- Process and assist with monthly/wrap up commission where required
Personal Attributes
- High Sense of urgency and understanding of efficient and effective client service
- High EQ
- Excellent communication skills, verbal and written
- Action orientated
- Career Ambition
- Strong Interpersonal skills
- Customer focus
- Peer relationships
- Takes initiative
- Decision making
- Ability to work independently and within a team environment
- Problem solving
- Judgement
Education and Experience
- NQF Level 6 qualification
- 3 to 5 years working experience within a Group Life Administration environment
- Excellent written and verbal communication skills in English
- Intermediate computer literacy in Microsoft Office
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Key Purpose
- To take responsibility for the entire financial reporting function of various Discovery administered resctricted medical schemes. From the processing of journals up to the preparation of management accounts and reporting to the Council for Medical Schemes.
Areas of responsibility may include but not limited to
- Preparation of journals and management accounts
- Month-end reconciliations (balance sheet and income statement)
- Completion and submission of statutory returns
- Liaising directly with relevant external parties (Clients, auditors, service providers)
- Maintaining and Enhancing Internal Financial Controls
Personal Attributes and Skills
- Attention to detail
- Reliable
- Motivated
- Team player
- Self-driven in a work from home environment
- Strong communication skills (written and verbal)
- Good time management skills
- Analytical thinker
- Proficient in Excel
- Working Independently
Education and Experience
- Accounting degree or equivalent
- 1-2 years’ experience in an accounting role
- Good understanding of accounting principles and application thereof
- MS Outlook
- Intermediate level Excel
Advantageous
- 1 year experience within a finance reporting environment
- Sage Pastel
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Key Purpose:
- To support line managers within the Eastern Cape Service Team in the delivery of all HR services, and to ensure alignment with and implementation of central Discovery People initiatives.
Key Outputs:
- The successful applicant will report to the Regional General Manager of the Eastern Cape Service Team.
The successful applicant will be responsible for but not limited to the following job functions:
Recruitment and Selection
- Align and translate recruitment strategies and policies to meet business needs.
- Ensure talent acquisition processes attract and retain high-caliber candidates aligned with organisational goals.
Transformation and Employment Equity
- Drive and coordinate the implementation of the Employment Equity strategy.
- Integrate equity initiatives with other HR processes to ensure alignment with overall business strategy.
- Ensure running the Diversity and Inclusion Committee Meetings
- Draft motivations for EE steerco in collaboration with line leaders.
Performance Management
- Support leaders with performance management process across the business.
- Support leaders in setting objectives, conducting reviews, and driving continuous improvement.
Talent Management
- Develop, facilitate and implement Talent Management Reviews and leadership development strategies, plans, and tools.
- Ensure succession planning and career development initiatives are embedded throughout the business.
Organisational Development
- Lead sustainable organisational improvement initiatives focusing on culture, climate, morale, and performance.
- Promote continuous improvement and employee engagement programs based on the gaps identified in business.
Change Management
- Facilitate and coordinate strategic change management initiatives and internal communication to support business transformation.
- Ensure smooth adoption of new processes and structures.
Payroll Advisory
- Provide guidance on basic payroll issues and participate in payroll management processes.
- Ensure compliance with internal policies and statutory requirements.
Industrial Relations and Wellness
- Manage employee and labor relations to maintain a positive and productive work environment.
- Ensure compliance with labor legislation and resolve disputes effectively with the support of the IR team
- Manage employee wellbeing matters and group risk partnership.
Project Management
- Plan and execute HR-related projects to support strategic objectives.
- Monitor progress, manage risks, and deliver outcomes within agreed timelines.
Tracking and Reporting
- Develop and maintain reports to track key metrics across various areas and report back to leadership on a monthly basis
- Provide accurate, timely data and insights to support decision-making and compliance requirements.
Competencies:
The successful candidate must demonstrate the following competencies:
- Role Specific Behaviours
- Ensures accountability.
- Action oriented
- Manages ambiguity.
- Attracts top talent.
- Business insight
- Collaborates
- Communicates effectively.
- Manages complexity.
- Manages conflict.
- Courage
- Customer focus
- Decision quality
- Develops talent
- Values differences
- Directs work.
- Drives engagement
- Financial acumen
- Global perspective
- Cultivates innovation.
- Interpersonal savvy
- Builds networks.
- Nimble learning
- Organizational savvy
- Persuades
- Plans and aligns.
- Being resilient
- Resourcefulness
- Drives results
- Demonstrates self-awareness.
- Self-development
- Situational adaptability
- Balances stakeholders
- Strategic mindset
- Builds effective teams.
- Tech savvy
- Instils trust.
- Drives vision and purpose
- Optimizes work processes
Education and Experience:
The following requirements are essential:
- Matric
- Human Resources Degree or Degree in Industrial Psychology
- 3 – 5 years HR Generalist within Discovery (Advantageous)
- Excellent communication skills; both written and verbal
- Leadership experience
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Key Purpose
- The FAIS Centre of Excellence is a compliance function within Group Compliance that provides compliance oversight and advice to Discovery FESPs, key Individual and Representatives. The purpose of this role is to provide sound advice to FSPs, representatives and key individuals regarding legislation, regulation, industry standards, codes, guidelines and best practice protocols through compliance risk management principles, policies, processes and procedures.
Areas of responsibility
The successful candidate will be required, primarily, but not limited to:
- Advise management on implementing and maintaining an appropriate compliance framework which meets the compliance-related objectives of the business.
- Identify training and awareness needs.
- Build, develop and maintain strong cross-functional relationships with the key internal and external stakeholders to assess and anticipate emerging risk areas that involves the operations of key individuals, representatives, juristic representatives and franchises.
- Advising, representatives, juristic representatives and key individuals on suitable control frameworks to implement regulatory obligation Providing guidance into business processes, procedures and systems.
- Providing guidance into business processes, procedures and systems.
- Keep abreast of regulatory developments and changes in the financial services industry, with particular focus on FAIS and all subordinated legislation.
- Conduct onsite visits at key individuals, representatives and juristic representative offices to perform the following:
- Client files reviews
- Office assessment looking at compliance operational processes and POPIA requirements.
- Presentation on compliance updates i.e. Regulatory updates, compliance exposures, complaints, regulatory deadlines.
- Establish appropriate mechanisms to ensure effective oversight to:
- coordinate and drive compliance in the Distribution channel and assist management to implement or review compliance structures that will encourage a compliance culture.
- monitor and enforce effective control, governance and compliance standards.
- engage with key individuals, representatives, juristic representatives and franchises on any incidents and exposures and ensuring that these are dealt with in line with regulatory requirements.
- ensure policies, standards and frameworks are appropriate for the business.
- support the implementation of appropriate monitoring of compliance with regulatory requirements.
- provide comprehensive reports and feedback to senior management.
- Managing regulatory changes:
- analyse changes and evaluate the impact on business and communicate to business.
- providing guidance and support to business on the implementation of new and amended regulatory requirements.
- ensure timeous implementation of new and amended regulatory requirements.
- engage with business to draft comments on proposed legislation and amendments to Regulation.
- Manage ad hoc projects as may reasonably be assigned by management in line with regulatory and business needs.
Education and Experience
- 2 years’ of working experience in a financial services compliance role
- Relevant tertiary education
- Recognised compliance qualification from accredited institution
- Member of CISA, FPI would be advantageous.
Skills and Personal Attributes
- Knowledge of local (South African) legislation relating to financial services and able to interpret and apply legislation, including, but not limited to the following: FAIS, Protection of Personal Information Act, Insurance Act.
- Understanding of Compliance methodology, working knowledge of all elements comprising.
- Efficient time management skills, including quick turnaround time on quality work.
- Problem solving skills and conflict-management of situations in a constructive and professional manner.
- Ability to make rational judgements from the available information and analysis and provide considered and consistent advice.
- Communication, reporting and presentation skills.
- Ability to work as a team, understand the impact of decisions and be confident enough to raise concerns within the team and to senior management.
- Research ability and attention to detail.
- Detailed expertise in the operation and governance requirements of FSPs.
- Develop an effective network with business representatives and to build the necessary trust relationship with business representatives.
- Writes in a well-structured and logical way – must have ability to write and review compliance policies and draft compliance guidance notes and reports with detail required to inform the business of regulatory requirements and potential impacts.
- Able to work well under pressure.
- Efficient time management skills, including quick turnaround time on quality work.
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Key Purpose
- This ML Engineer is responsible for designing, building, managing, and continuously improving the operational processes that support the deployment and maintenance of actuarial, machine learning, and other decision-support models. The role involves end-to-end project planning, cross-functional collaboration with actuarial, data science, analytics, and business teams, and delivering insights into process efficiency across business areas. It also includes reporting on the design, progress, and performance of models and related business processes to drive operational excellence and informed decision-making.
Areas of responsibility may include but are not limited to
- Design and create implementation and testing processes for models in both a traditional and ML framework to ensure business decisions can be actioned quickly and effectively.
- Assist with the design and integration of traditional models and processes into cloud-based platforms like DataBricks to utilise additional functions and better performance.
- Responsible for deploying rating and logic engines using proprietary software, ensuring accurate implementation and seamless integration into production environments.
- Project planning and collaboration with actuarial, data science, underwriting, operational and system teams to ensure a smooth implementation process that reduces risks and achieves the required outcomes.
- Frequent monitoring and reporting on the progress and performance of existing models and processes, as well as presenting the design for new processes to upper management.
- Creation of automated processes and reports to reduce manual intervention and flag any areas of concern as they arise.
- Assessment of the efficiency and effectiveness of business processes through data analytics to identify any areas for improvement or cost savings.
- Implementation of pricing changes in existing models on a frequent basis, to ensurethat changes in our pricing structure and strategies can be quickly actioned.
- Creation of new tools and processes that can be used to reduce manual intervention and turnaround time of our client support teams.
Skills and Knowledge:
- Modelling skills preferred (Basic)
- Programming Skills: SQL, Python (Intermediate)
- Microsoft Office (Excel, PowerPoint and Word) (Advanced)
Education and Experience
Education:
- Matric (Essential)
- Honours degree in Actuarial Science and/or Mathematical Statistics/ Computer Science or Data Science (Essential)
- Min 3-5 completed CT subjects if Actuarial Degree (Advantageous)
Minimum Experience:
- At least 1-3 years’ experience within a data driven industry
- Experience with Databricks
- Experience with Azure ML solutions
- Experience with WTW Software (e.g., Radar Live) (advantageous)
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Key Purpose
- The Discovery Gap Cover business is looking to recruit an exceptional individual to play a central role in shaping, driving and executing the growth strategy of the Discovery Gap Cover business.
- This role is responsible for translating strategic priorities into measurable commercial outcomes across product innovation, distribution, customer experience, retention and operational execution. The successful candidate will work closely with the Gap Cover Managing Executive and senior stakeholders across the business to identify growth opportunities, influence strategic direction, and lead the implementation of high-impact initiatives.
- We are looking for a smart, self-driven individual who thrives in a fast-paced and innovative environment, is energized by solving complex business problems, and has the ability to influence execution across multiple teams. This is a unique opportunity for someone who wants to help build and scale a growing business while gaining exposure to strategic leadership within Discovery Health.
The Senior Manager: Gap Cover will:
- Drive the execution of portfolio growth strategies and strategic business priorities
- Lead cross-functional implementation of key strategic initiatives across the business
- Identify opportunities to improve customer value, business performance and operational efficiency
- Design and execute customer value management and retention strategies
- Support the development of innovative products, distribution strategies and customer solutions
- Translate strategic objectives into measurable delivery plans and business outcomes
- Provide strategic insights, reporting and recommendations to executive leadership forums
Principal Accountabilities
The successful applicant will be responsible for but not limited to the following job functions:
- Analyse market trends, customer insights and competitive dynamics to identify growth opportunities
- Support the development and execution of business, product and distribution strategies
- Lead and coordinate the implementation of strategic initiatives across multiple business areas
- Collaborate with R&D, Marketing, Sales, Operations and Service teams to ensure successful execution and delivery against strategic objectives
- Design, implement and optimise customer value management interventions across acquisition, retention, churn management and cross-sell opportunities
- Develop and implement innovative go-to-market strategies to support business growth
- Prepare strategic proposals and business cases for partnerships, new business opportunities and product enhancements
- Identify opportunities to improve operational efficiency, scalability and customer experience
- Drive delivery accountability and ensure strategic initiatives achieve intended commercial outcomes
- Provide ongoing reporting, performance analysis and actionable business insights
- Support governance and business reporting requirements, including Exco, Board and regulatory engagements
Competencies
- Strategic and innovative thinker with the ability to challenge conventional approaches
- An ability to deal with complexity, ambiguity and constant change
- An ability to deal with complex issues as well as migrate between detailed and high-level requirements
- Strong analytical, problem solving and research skills
- High degree of ownership and accountability
- Strong stakeholder management capability
- Ability to influence and negotiate with impact across divisions and teams at all levels, and with external parties
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- A keen interest and deep understanding of business dynamics and strategic challenges
- Sophisticated written and verbal communication skills for executive-level internal and external delivery
- A passion for personal development and growth, with a high learning potential
- Strong delivery orientation with a commitment to excellence and measurable impact
- Energy, enthusiasm and the need to want to find the “fun” in the work
Education and Experience
- A minimum of 7 years in Customer Value Management (CVM) including leadership responsibility for at least 2 years
- A minimum of 3 - 4 years Healthcare and/or Insurance business experience with demonstrated accountability for strategic delivery and commercial outcomes
- Strong experience in distribution, customer experience and journey, churn retention, campaign management and customer lifecycle management.
- Advantageous: Experience in the management of a health insurance product with a proven track record of innovation, delivery, and performance
- Advantageous: Management consulting background
- Discovery Health experience (Advantageous)
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Key purpose of the Dental Risk Manager role
- Members of the Health Professional Unit (HPU), Value Based Care (VBC) team are responsible for health Professional risk management. The unit plays a key role in defining and implementing benefit changes and innovations by developing, implementing, and monitoring initiatives that achieve the best possible clinical outcomes with the highest levels of cost efficiency to meet Strategic Risk Management and, Discovery health Objectives.
- The Dental Risk Manager in the HPU unit is responsible for identifying, assessing, and mitigating clinical, operational, and regulatory risks related to dental services. The role ensures compliance with healthcare legislation, professional standards, and internal policies to protect patients, clinicians, and the organisation. The Risk Manager leads incident management, root cause analyses, and corrective action plans following adverse events or complaints. They work closely with dental teams, quality, and governance structures to promote a culture of patient safety and continuous improvement. The role also provides risk reporting, training, and expert advice to support safe, high‑quality dental care delivery.
Essential work experience and knowledge required
- At least 5 years of Health Funding or Corporate Health Care experience
- At least 5 years of Product Modelling and Design experience
- At least 5 years’ experience leading successful implementation of business initiatives or strategy
- 3 to 5 years’ experience in the health care industry
- 3 to 4 years clinical training experience
- Skilled working with Microsoft Office: Excel, Word, PowerPoint
- Understanding of underlying care delivery process
- Consulting acumen
- Knowledge of Discovery Health products and coding
- Strong analytical acumen to be able to develop, guide implementation and track value-based care initiatives and the ability to work collaboratively with analytical teams – advantageous
Education
- Medical degree or a degree in Analytics
Skills required
- Structured thinking and problem solving
- Organized and time management
- Collaborative team member
- Confidence in doctor and society engagement with the support of the HP engagement team
- Flexibility in handling multiple projects simultaneously
- Taking initiative and working under own direction; self-starter
- Upholding ethics and values; demonstrates integrity
- Analytical and financial modelling
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Job Purpose:
- Discovery is a high-performance organisation which prides itself in attracting the best talent. Our environment is always buzzing with energy as smart, motivated people challenge themselves to find the best way to do things. In addition to being passionate about working in this fast-paced organisation, the successful applicant will be responsible for data extraction, analyses, modelling and BI reporting within the Marketing Data Science Hub team.
Key Duties and Responsibilities:
- Perform analyses, provide insights, and build predictive models that will assist with sales, distribution, and general marketing analytics.
- Expand the suite of automated analytical/KPI reports used by clients of the Marketing Data Science Hub team (relating to lead volumes, call centre metrics, campaign performance etc.).
- Be an enabler of performance marketing, i.e. perform analyses, provide insights, and build predictive models that will assist with:
- Client segmentation and ideal client identification.
- Development and implementation of targeted marketing strategies.
- Optimisation of call centre operations.
- Digital marketing optimisation.
- Source and provide customised data to the business.
- Guide business stakeholders in what data to extract.
- Improve processes and databases where opportunities arise.
- Interpret and disseminate information via reports and publications.
Personal attributes and skills:
- Strong analytical and statistical modelling/machine learning skills.
- Skill in producing BI reports and working with BI software tools (big advantage).
- Above average ability to work with, analyse and report on data.
- Ability to source data from both structured and unstructured sources.
- Good communication skills and ability to build relationships with key stakeholders.
- Ability to work under pressure and in conditions of change.
- A team player who can work alone when required and without supervision.
- Ability to multi-task and to manage workload.
- Organized
- High level of attention to detail.
- Resilience, enthusiasm, energy and drive.
- Positive, can-do attitude.
- Ethical and able to maintain confidentiality and manage boundaries.
- Aligned to Discovery values and core purpose
Education and Experience :
- Honours degree (or higher) in statistics, actuarial sciences, computer science (or equivalent, relevant qualification)
- Do you have 3+ years' experience with python or R?
- Do you have 2+ years’ experience with cloud platform (i.e. Google, AWS, Azure)
- Do you have 5+ years of work experience as a Data Scientist or Quantitative Analyst?
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Key Purpose
- The Primary Function of this role is to perform, identify and test business functional requirements. Execution of regression testing, execution of test cases and reporting thereof for UAT testing.
Areas of responsibility may include but are not limited to:
- Test Design & Analysis — Identify test conditions; create test designs, test cases, procedure specifications and test data; perform GAP analysis on requirements.
- Test Execution & Defect Management — Execute and log tests, evaluate results, document problems found, log/track/retest defects; produce traceability to requirements.
- Test Planning Contribution — Contribute to the test plan and test approach; review test specifications, defect reports and test results.
- Test Data Management — Identify, create, retrieve, store and distribute data for testing and development activities.
- Tooling Proficiency — Use of test management & software management tools such as JIRA and Xray; basic SQL (advantageous); basic Java (advantageous).
- Agile Ceremony Participation — Backlog grooming, sprint planning, daily stand-ups, sprint reviews and retrospectives.
- Risk & Blocker Identification — Identify and report risks/blockers; understanding of test automation concepts; analytical and critical thinking.
- UAT & Production Verification Support — Assist clients and end users in UAT and production verification and sign-off.
Knowledge and Skills:
- Working with People
- Presenting & Communicating Information
- Writing & Reporting
- Learning & Researching
- Planning & Organising
- Delivering Results & Meeting Customer Expectations
- Coping with Pressure & Setbacks
Education and Experience
Education
- Matric (Essential)
- ISTQB Certification (Advantageous)
- Related qualifications (Advantageous)
Minimum Experience
- Minimum of 1 – 2 years Testing experience (Required)
- Claims experience (Advantageous)
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Job Purpose
Discovery Health administers a number of closed in-house employer medical schemes, as well as the largest open scheme in South Africa, the Discovery Health Medical Scheme. The Risk Intelligence team is responsible for the measurement and reporting of clinical experience for each of our client schemes, providing actuarial analytic support for managed care interventions, healthcare quality reporting initiatives, provider contracting, and clinical profile reports of clinician utilisation patterns and adherence to evidence based clinical process measures.
- You will be responsible for technical healthcare actuarial analysis, which may include regular monitoring reports, as well as detailed investigations for various initiatives. You will be expected to deliver clear and reliable results on tight and high-pressured deadlines at times. The job entails applying the principles of risk adjustment, in the healthcare context, to the clinical analysis of claims data to deepen understanding of the scheme experience for guiding appropriate interventions to ensure sustainability through improvement of efficiency and quality of care. You may also be involved in assisting with the pricing of exciting new Discovery Health products before their launch. Data and model findings need to be clearly communicated to business users.
Competencies required
- Excellent conceptual and technical ability
- Excellent communications, both written and verbal
- Excellent analytical capability and aptitude
- Comfortable presenting to stakeholders and team
- Healthcare experience and an understanding of clinical risk adjustment methodologies
- Manage complexity
- Excellent conceptual and technical ability
- Accuracy
- Verbal and written Communication
Personal Attributes and Skills
- Aligned to Discovery values and core purpose
- An interest in the South African healthcare and medical scheme environment
- Exceptional analytical and problem solving skills
- High-level of attention to detail
- Results orientated and commercial thinking
- Excellent communication and presentation skills
- A focus on delivering results and meeting client expectations
- Ability to work collaboratively in a team environment and balance multiple priorities
- Ability to work alone when required and to take initiative without supervision
- Comfortable with change and a fast paced work environment
- Unwaveringly ethical and able to maintain confidentiality
Qualifications & Experience:
- Actuarial science, Data Science or Mathematical Statistics degree
- Completion of CT series of actuarial board examinations if Actuarial
- Data and analytic work experience (0-3 years)
- Understanding of risk adjustment methodologies (Beneficial)
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Key Purpose
- The Cabling Technician is responsible for installing, maintaining, and repairing cable infrastructure and related equipment to ensure reliable connectivity across Discovery’s IT environment. This role supports data centres, workstations, and telecommunication systems by performing structured cabling, troubleshooting network issues, and ensuring compliance with safety standards. By delivering efficient technical support and maintaining high-quality installations, the Cabling Technician enables seamless operations and contributes to Discovery’s mission of enhancing and protecting lives.
Areas of responsibility may include but not limited to:
- Installing, maintaining, and repairing cable infrastructure.
- Preforming maintenance on existing cabling systems.
- Testing newly installed or relocated cables according to company standards.
- Identifying and removing redundant cabling & equipment.
- Installing of internet technology devices.
- Troubleshooting issues with cable network.
- Installing Data Centre Racks.
- Installing of cable support structures (cable racks, cable ducts, RJ45).
- Ensuring all cables are neatly secured and bundled according to safety regulations.
Personal Attributes and Skills
- Strong knowledge of copper cabling principles and Copper cabling technology.
- Strong knowledge of Fiber cabling principles and Fiber cabling technology.
- Demonstrated knowledge in various wiring, configurations and terminations, as well as possess technical skills and knowledge of telecommunications industry and installations, including voice, data structured cabling systems.
- Ability to install routers and network switches.
- Ability to work in cramped spaces.
- Strong communication and interpersonal skills
- Ability to diagnose, troubleshoot and fix any problems that may arise.
- Be able to effectively prioritize tasks and complete them in good time applying planning and forward-thinking skills.
- Ability to work well both independently and as per of a professional team.
- Ability to lift heavy equipment, work at heights and identify independent colours
- Knowledge of Discovery Group’s IT Infrastructure environment & Office 365 Apps
Education and Experience
- Matric
- Post School Cabling qualifications, Network +, A+, Server +, Fiber and copper certification, CDCP, CDCS,CDCE, MCSE
- Minimum 2 years’ experience as a cable technician
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Key Purpose
- The DevOps Specialist is a software engineer/developer with good knowledge of technology infrastructure and development operations that will work in the Platform as a Service (PaaS) team. His/her purpose is to work with software developers, infrastructure administrators, and enterprise architects to plan for, implement, and efficiently operate and maintain software solutions that will increase development and infrastructure teams’ software delivery and operations performance of their products and services. The Platform as a Service team is a business enabler, by providing our customers (business, development teams and technology services) with the information, platform services, tools and automation needed to increase their speed of innovation, enhance software delivery and operational performance, understand their services better and to build cost-effective, secure, reliable and scalable products and services faster and in a consistent manner.
- The DevOps Specialist designs and implements system or solution designs to improve development and operational practices, including continuous integration, continuous deployment and the automation of manual and repetitive operations and processes. He/She is a thought leader in the DevOps field and are capable of consulting with multiple teams to determine the best possible toolset to ensure that software projects can be delivered faster, safer and with higher quality and also operated in the best possible way after deployment. Using the latest tools and technologies, this role will support environments hosted within internal data centers and in the cloud, implementing solutions to: provision and manage environments; perform software development builds and automated testing; and monitor existing infrastructure.
Areas of responsibility may include but not limited to
- Design and implement new solutions and improve resilience of the current DevOps environment
- Work closely with development and infrastructure teams to troubleshoot issues on the platforms services provided; understand requirements to enhance platform services in use through automation or tools; assist with optimising and simplifying deployment; and to measure the software delivery and operational performance
- Integrate various tools in the DevOps toolchain to accelerate development teams’ velocity while maintaining high standards for quality and consistency
- Design and develop APIs / plugins / integration for tools and applications
- Assist with the design and implementation of continuous delivery and integration pipelines and automation workflows across both on-premise and public cloud solutions
- Automate parts of the development delivery process using scripts and other appropriate tools, including infrastructure provisioning and day 2 operations.
- Create and maintain technical documentation, including processes and user guides for integrated tools and scripts
- Create failure management processes and tools so outages can be handled without causing a loss of deliver
- Champion changes to tools and processes to improve the efficiency and effectiveness of the development team and the availability of resiliency of technology infrastructure
- Advise on new technologies and methodologies by becoming an expert in emerging technologies and tools relevant to development operations for both on-premise and cloud solutions
- Perpetuate a DevOps culture
Personal Attributes and Skills
- Strong technical leadership ability
- Good analytical Skills
- Good interpersonal and communication skills
- Operating and understanding of Linux and Windows
- Knowledge of one or more development and scripting languages (Ideally Java, JavaScript and Python)
- Good working knowledge of Kubernetes and Docker
- Deep end-to-end understanding of the software development lifecycle, methodologies and tool chains including source control, build automation, version control, testing, code quality, deployment and release.
- Experience with Lean / Agile process
- Good understanding DevOps principles and continuous curiosity about DevOps, by staying up to date with the latest developments in the field
- Experience with continuous integration and continuous delivery
- Good working knowledge of Cloud Native development practices as well as experience with implementing and deploying public cloud solutions (AWS, GCP and Azure preferred)
- Good working knowledge of IAC tools ( e.g. Terraform, Ansible)
Education and Experience
- Matric
- Strong Computer Science fundamentals
- Computer Science degree or (or similar engineering discipline) equivalent preferred
- 3 years of experience with software development, system architecture design and\or system integration
- 2 years of experience with DevOps practice
- Experience in a similar role – Advantageous
- Networking knowledge in AWS, Azure and Cisco - Advantageous
Method of Application
Use the link(s) below to apply on company website.
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