Latest Jobs at Excellerate JHI

About the role

• We are seeking an Operations Manager to manage inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in Facilities or Operations Management
• Electrical, mechanical, or construction background, as well as technical skills
• Experience in overseeing daily operations and coordinating team efforts.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

Budgeting & Expense Control: 

• Input on annual expense budget
• Control Monthly expense budget
• Manage & Create purchase orders on system
• Maintain stock register
• Manage & Issue work orders

Building Management & Administration:

• Manage and execute emergency and running maintenance
• Manage aspects like cleaning, security and allocation of building sites.
• Housekeeping inspections in accordance with inspection programme
• Reinstatement inspections
• Vacancy inspections
• CAD vs vacant space inspections
• Building inventory
• Monitoring of adherence to house rules and reporting transgression of User Clause
• Key Control
• Issue parking access permits & Auditing of access permits
• Energy Management (including meter readings) & Municipal Accounts (including electrical recoveries)
• Liaise with internal and external parties on aspects of good housekeeping
• Attend to logged calls
• Register feet-counts in shopping centers daily (Rental only)
• Populate and update on records
• Risk Management, example access control
• Implementation of emergency plans
• Implementation & Monitoring of statutory requirements
• Coordinating and processing Public Liability and Property Damage Claims
• Coordinating and Chairing OHSA Meetings

Tenant Installations, Revamps & Upgrades:

• Act as on-site project manager
• Manage smaller TI as well as smaller projects, including specifications
• Project Management of Revamps and Upgrading in conjunction with Centre / Property Manager

People Management:

• Performance Management;
• Training & Development

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About the role

• We are looking for an experienced and commercially minded Portfolio Manager to take responsibility for the overall performance, profitability and effective management of a portfolio of commercial properties.
• In this role, you will drive financial and operational performance, maximise occupancy, strengthen tenant and client relationships, and ensure that properties are managed to the highest standards.
• You will also lead and develop your team, identify opportunities to enhance portfolio value and ensure that business objectives, service standards and compliance requirements are consistently achieved.

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 (Matric).
• 5–7 years' relevant experience in commercial property or centre management.
• Valid driver's licence.
• Valid Fidelity Fund Certificate (FFC) and compliance with applicable Property Practitioners Regulatory Authority (PPRA) registration and education requirements, where required for the position's regulated activities.

Qualifications and experience that will be advantageous

• A relevant tertiary qualification in Property Management, Business Management, Real Estate or a related field.
• Experience managing a diverse commercial property portfolio.

Additional skills and competencies

• Strong financial acumen, with proven experience in budgeting, financial reporting, income management and expense control.
• Sound knowledge of commercial property management, leasing principles and lease administration.
• Advanced computer literacy, including Microsoft Office, particularly Excel, and experience with property management systems such as SAP or MDA.
• Understanding of property maintenance, facilities management and statutory compliance requirements.
• Knowledge of relevant legislation, including occupational health and safety, POPIA, FICA and applicable labour legislation.
• Strong commercial awareness and the ability to identify opportunities to improve property performance.
• Excellent interpersonal, communication and negotiation skills, with the ability to build and maintain relationships with clients, tenants, brokers and other stakeholders.
• Proven leadership and people management abilities.
• Strong organisational, problem-solving and decision-making skills, with the ability to manage competing priorities.

What you will be doing
Portfolio Performance and Financial Management

• Take accountability for the financial and operational performance of the allocated property portfolio.
• Prepare, manage and monitor budgets, income, expenditure and financial performance against agreed targets.
• Drive cost efficiencies, revenue growth and the effective management of arrears and outstanding rentals.
• Identify opportunities to enhance property value and improve portfolio profitability.

Leasing, Vacancies and Tenant Retention

• Develop and implement strategies to minimise vacancies, maximise occupancy and secure sustainable rental income.
• Oversee lease negotiations, renewals, tenant installations and lease administration.
• Work closely with leasing teams and brokers to identify opportunities and secure suitable tenants.
• Build strong tenant relationships and proactively address concerns to improve tenant retention.

Property Operations and Compliance

• Oversee property maintenance, service providers, facilities operations and planned improvements.
• Ensure properties are maintained to agreed standards and comply with relevant legislation and statutory requirements.
• Monitor service contracts, property inspections and operational risks.
• Coordinate property refurbishments, upgrades and development initiatives in collaboration with relevant teams.

Client and Stakeholder Relationships

• Build and maintain trusted relationships with property owners, clients, tenants, brokers and service providers.
• Provide clients with meaningful insights, performance reports and recommendations.
• Respond proactively to stakeholder needs and ensure consistent service delivery.

Team Leadership and Development

• Lead, coach and develop a high-performing property management team.
• Set clear performance expectations, monitor delivery and address performance challenges constructively.
• Foster a culture of accountability, collaboration, continuous improvement and service excellence.
• Ensure team members have the necessary skills, knowledge and support to succeed.

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About the role

• We are seeking a Centre Manager to manage the building by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio’s financial performance remains sound and optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration.
• This position will require an all-rounded property professional.

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in the property/centre management industry
• Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the
• PPRA and current legislation for the position.
• Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management and customer service in a retail environment.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

• People Management: Training & development, Corporate culture change, living the values of the company
• Marketing of Space & Renewals: Ensure the correctness of the vacancy, marketing plan based on vacancy list, including determining tenant mix, lease negotiations according to approval framework & mandate, draft motivation for approvals of deals, communication with brokers, sustainable income stream secured whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of the building, retain or replace tenant in time at an optimal rate, contract administration is accurate, complete, and on time, tenants fully installed and in time as per, specifications within the agreed time frame, attract and approve targeted tenants.
• Property Management: Prepare the management pack, in conjunction with Finance, coordinate, arrange & attend management meetings.
• Budgeting: Income & Expense Control
• Budgeting: Provide inputs into income & expense budgets based on knowledge of the property market in the cluster, manage income & expenses
• Income: Monitor actual income vs. budget, evaluate outstanding rent-roll -by timeously following-up & implementing corrective measures, involvement & monitoring of legal cases, vacant space strategy in conjunction with the Regional Manager, confirm the validity of transactions for commission claims

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About the role

• We are looking for a motivated, detail-oriented Accountant to join our property finance team.
• In this role, you will support the day-to-day accounts payable and financial administration processes across a property portfolio, helping to ensure that supplier invoices, payments, reconciliations and financial records are accurate, compliant and up to date.
• You will gain hands-on experience in financial systems, supplier management, VAT compliance, general ledger processes, reporting and internal controls.
• This is an opportunity to build a strong foundation in accounting while developing your knowledge of the property industry.

What you will bring
Inherent requirements for the position

• A BCom degree with Accounting III, or an equivalent relevant accounting qualification.
• A sound understanding of accounting principles, reconciliations and general ledger processes.
• A basic understanding of VAT and financial compliance requirements.
• Good Microsoft Office skills, particularly Excel.
• Strong numerical, analytical and problem-solving abilities.
• Excellent attention to detail and a commitment to accuracy.
• Good organisational and time-management skills.
• Effective written and verbal communication skills.
• A willingness to learn, take initiative and develop professionally
• Recent graduates are encouraged to apply. Previous accounting or accounts payable experience is not essential, provided you demonstrate a sound academic foundation and the aptitude to develop in the role.

Advantageous experience and skills

• Up to 2 years' relevant experience in accounting, finance or accounts payable.
• Exposure to the property management or real estate industry.
• Experience using MDA or SAP.
• Experience with supplier reconciliations, invoice processing or payment runs.
• Intermediate or advanced Excel skills.
• Exposure to financial reporting, VAT compliance or audit preparation.

What you will be doing
Your responsibilities will include:

• Processing supplier and intercompany invoices accurately and timeously.
• Ensuring invoices comply with VAT and internal billing requirements.
• Ensuring all recurring monthly invoices are received from suppliers.
• Preparing creditor reconciliations.
• Resolving supplier queries and reconciling outstanding items.
• Preparing supplier and intercompany approval lists and providing variance commentary.
• Generating weekly payment runs and completing the required checks and sign-offs.
• Processing credit card expenditure.
• Preparing monthly credit card reconciliations and analysis.
• Maintaining monthly supplier payment checklists and controls.
• Preparing intercompany balance confirmation letters.
• Assisting with general ledger maintenance and reconciliations.
• Maintaining vendor information and documentation.
• Monitoring B-BBEE certificates and affidavits and following up on expired documentation.
• Preparing B-BBEE procurement reports.
• Supporting audit requirements by preparing and maintaining supporting documentation.
• Producing monthly reports and statistics from finance systems.
• Maintaining accurate filing, record-keeping and archiving.
• Assisting with statement runs and other finance administration as required.
• Ensuring that best practice, internal controls and corporate governance requirements are adhered to.
• What success looks like in this role

Success in this position means:

• Supplier invoices are processed accurately and on time.
• Payment runs are complete and supported by correct documentation.
• Supplier accounts are reconciled and queries are resolved promptly.
• VAT and invoice compliance requirements are consistently met.
• Finance records are accurate, complete and audit-ready.
• Internal controls and governance standards are maintained.