• To create, maintain and refine automated testing within the quality assurance processes across the Core Banking Applications whilst working with technical leads to enable efficient product delivery and effective use of open-source tools wherever possible

Are you someone who can:

• Contribute to an environment of successful delivery and continuous improvement.
• Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate
• Minimise system downtime through pro-active testing to identify potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Assess, identify and mitigate potential risks within the IT environment and comply with governance in terms of legislative, audit and business policy requirements.
• Code, compile, test and implement tests to ensure applications are working according to test requirements in compliance with the Systems Development Life Cycle (SDLC)
• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.

SDIT Responsibilities:

Script/Tests Analysis:

• Proficiently analyse both new and existing Automation scripts.
• Identify areas for improvement or maintenance in existing scripts.
• Create test cases based on Business Requirement Specifications.

Automation Scripting:

• Quickly adapt to prescribed standards and usage of our internal Framework.
• Familiarize yourself with all defined interaction points in the framework, namely (Legacy Application, REST, API, Selenium, SOAP, IMS, OCEP).
• Design robust, scalable, and maintainable automation scripts covering various aspects of the System Under Test.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy scripts

Stakeholder Communication:

• Collaborate effectively with stakeholders (QA, Infrastructure, Architecture, Developers, Business).
• Understand the SUT from a business perspective.
• Maintain open communication with product owners and business analysts to gather relevant information on requirements.

Performance Testing:

• Create and maintain component-level performance tests using JMeter.
• Work closely with the Performance Engineer to ensure proper processes are followed during test creation and execution.
• Collaborate with the Performance Engineer to create reports, suggest improvements, and highlight bottlenecks.

Issue Resolution and Analysis:

• Proactively collaborate with business, stakeholders, and developers to ensure quicker turnaround time for fixes.
• Participate in root cause analysis and troubleshooting.
• Provide detailed information to facilitate timely issue resolution.

Leadership Responsibilities:

• Demonstrate leadership qualities.
• Solve problems effectively.
• Communicate efficiently.
• Work closely with the assigned Technical Team Lead.
• Ensure the quality and stability of testing processes.

Desired Experience:

The ideal candidate should have experience in the following areas:

• JAVA
• Springboot
• Test Analysis Training
• Database Management: SQL basics
• Front-end Application Navigation
• API Testing (using tools like Postman and SOAPUI)
• API Documentation (including Swagger docs)
• Monitoring Tools (Plunk, Grafana)
• CI/CD Pipelines (Jenkins/Bamboo)
• Micro Focus ALM Octane usage
• Git and Bitbucket knowledge
• IntelliJ (IDE) Usage
• Understanding of Script Datasheets
• Data Driven Framework
• Knowledge of OCEP Services
• Data Preparation and understanding
• Agile Methodology

Dare to imagine the change with us if you are:

• An adaptable problem solver who does not fear change but thrives from it.
• A disruptor in your field of IT expertise
• An initiative taker who identifies opportunity and improves
• Known for your delivery track record.
• Wanting to be in a career that makes meaningful contribution to your and other people's lives.

We’ll make a good match if you’re:

• Curious - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll benefit from our changeable benefits like:

• Opportunities to network and collaborate.
• Inspiring work environment
• Work that is challenging
• Space to make a difference.
• Opportunities to innovate.
• Conditions that are flexible
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development.
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

End Date: November 29, 2025

go to method of application »

Job Description

• The purpose of the role is to spread financial statement data to provide financial ratings and reports to support Credit Risk management across the FirstRand Group.

Are you someone who can:

• Adhere to negotiated service levels and turnaround times in support of business strategy
• Analyse customer feedback to help improve customer service
• Deliver customer experience excellence aligned to Organisational values and service standards
• Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and
• Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards
• Ensure full understanding of customer needs to deliver a quality service
• Propose ideas to improve customer service
• Assist internal sales partners with understanding the financial spreading reports 
• Build and maintain relationships with internal business partners.
• Customer and productivity driven relating to increased volume output, SLA tats and quality
• Engage in cross-functional relationships to obtain and to provide work support
• Ensure resolution of customer queries and complaints timeously and ownership of issues
• Liaises with internal and external stakeholders and support functions
• Senior credit analysts with maximum spreading and reviewing proficiency are required to train new credit analysts.
• Partner and collaborate with team members to achieve team success
• Share information and knowledge that benefits the team
• Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
• Contributes to teamwork
• Partner and collaborate with team members to achieve team success
• Comply with governance in terms of legislative and audit requirements
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit
• Ensures operational excellence through the delivery of work processes according to defined quality standards
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and
• Identify development needs and select effective solutions to address own development need
• Monitor own progress against development plan and measure impact of results
• Prepare a personal development plan with management to implement and review as required
• Engage in activities for own development
• Manage personal development to increase own skills and competencies
• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy
• Assess own performance against competencies and skills required delivery

The ideal candidate must have:

• Bcom with Accounting III
• 1-3 Years of Experience

Additional Information

• Technical accounting test is done prior to interview
• Graduates can be appointed but work experience is an advantage
• On the job training is provided until the analyst reaches maximum level of proficiency in all products within function
• Skills required are attention to detail, analytical, diligence, multitaksing, good communication skills

End Date: December 3, 2025

go to method of application »

Job Description

• To provide IT expertise and advice in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
• Also to provide specialist high-level technical advice, high-level problem resolution of complex problems, system security and policy implementation monitoring.
• To produce logical and technical specifications from functional specifications and to write the code for medium to large applications.

Required Requirements

• Extensive Java 8 or Java 11 and or Java 17 experience.
• 4+ years extensive experience working with Java and related technologies
• REST API
• Have experience with frameworks such as Spring Boot, Hibernate and Java EE.
• Containerization (Docker, Kubernetes, OpenShift, etc.) – understanding, prefer hands on experience.
• Domain Driven Design
• Integration – Webservices
• Bitbucket & Bamboo
• Knowledge and exposure to Jboss, Primefaces and EJB (this is to help support legacy applications)
• PostgreSQL, MS SQL, mySQL database
• Camunda (be a plus)
• AWS exposure (be a plus)

Are you someone who can:

• Advise on the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
• Write well designed and efficient code for medium to large applications.
• Develop, test and maintain high-quality Java applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Troubleshoot and debug to optimize performance.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Write clean, scalable, and efficient code.
• Stay updated with the latest industry trends and technologies.
• Work effectively in an Agile environment (participating SCRUM), contributing to sprint planning, reviews, and retrospectives.
• Work in small independent teams

We would love to see applicants who are:

• Very proficient in Java and Java EE. Knowledge of other programming languages is advantageous.
• Experienced in System Design (advantageous)
• Development methodologies (advantageous)
• Proficient in Atlassian (i.e., JiRA) software suite (advantageous)
• Hold a bachelor’s degree in computer science, Engineering, or a related field.
• Are proficient in the Java programming language and with object-oriented programming.
• Are familiar with front-end technologies like HTML, CSS, JavaScript, JSF and Angular.
• Are familiar with database technologies like Microsoft SQL and MongoDB.
• Have experience with version control (GIT) and continuous integration concepts.
• Possess strong problem-solving skills and attention to detail.
• Have excellent communication and teamwork abilities.
• Have hands-on experience with Agile methodologies (like SCRUM), and are comfortable working in a fast-paced, iterative development

Dare to imagine the change with us if you are:

• An adaptable problem solver who does not fear change but thrives from it
• A disruptor in your field of IT expertise
• An initiative taker who identifies opportunity and improves
• Known for your delivery track record.
• Wanting to be in a career that makes meaningful contribution to your and other people's lives.

We’ll make a good match if you’re:

• Curious - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll benefit from our changeable benefits like:

• Opportunities to network and collaborate.
• Inspiring work environment
• Work that is challenging
• Space to make a difference.
• Opportunities to innovate.
• Conditions that are flexible
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development.
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

End Date: December 3, 2025

go to method of application »

Job Description

• To generate and sustain new revenue streams across the banking product suite, through the origination and structuring of simple and low to medium value deals in the allocated sector/product, under guidance and supervision, thereby enabling improved profitability, market share and competitive positioning.

Are you someone who can:

• Work in a highly competitive sales driven environment
• Bring, maintain and build a strong network of independent employee benefit consultants
• Distribute employee benefit products to an independent financial advisor network
• Able to collaborate across entities in FirstRand
• Build sound relationships based on trust and openness
• Produce consistently high-quality outputs within agreed deadline

You will be an ideal candidate if you:

• Have a well-developed network of employee benefit consultants
• A proven track record of sales and exceeding pre-determined sales targets
• Have a degree in finance or commerce or related fields
• Have 5-10 years’ experience in an intermediated sales team, distributing and servicing employee benefits

End Date: December 2, 2025

go to method of application »

• As a Business Process Engineer, you will partner with the Human Capital business practices and process owners to gain an in-depth understanding of their strategy, operating models, processes, technology and data and leverage your expertise in process analysis, automation, and technology implementations to optimize processes to enhance efficiency and deliver tangible value to our stakeholders.
• This position offers a unique opportunity to work at the intersection of business and technology, requiring a blend of strategic and analytical thinking, technical prowess, and strong interpersonal skills.
• If you're passionate about optimizing complex, multi-touchpoint business processes and have a knack for applying advanced critical and systems thinking to translate business needs into technological solutions, we want to hear from you.

Are you someone who can:

• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy Develop and implement an area operational plan in achievement of Business objectives.
• Develop presentations and present business cases to business stakeholders to formalize business cases into a prioritized project / initiative.
• Apply business analysis methodologies and techniques to document, validate and manage requirements and ensure the potential solution will efficiently and effectively fulfil the requirements of the stakeholders.
• Provide input into and to participate where applicable in the solution and technical development, testing, training, change management and communication work streams.
• Perform Root Cause Analysis where process breakdowns are experienced and develop countermeasures.
• Extract data from various sources and convert it into meaningful information that can enhance the effectiveness of business decisions.
• Analyse derived information to create value added knowledge of FirstRand's products, channels, service levels, trends, or customers.
• Manage existing reports / dashboards through the ongoing production of business process outputs to ensure consistent information supply in the required format / frequency.
• Formal Business Analysis Certification is an advantage
• Exposure to Workday Human Resources/Human Capital Management or any ERP Or Cloud based Implementation
• Experience in facilitating workshops with various levels of stakeholders to understand business strategy and objectives, elicit and document business, process and functional requirements and solutions
• Knowledge of and experience in applying customer & design thinking methodologies, frameworks, tools and techniques
• Knowledge of and experience in applying formal business process engineering and business analysis methodologies, frameworks, tools and techniques
• Application of consulting, project management and change management techniques, tools, and frameworks on process optimization and transformation projects
• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters.
• Control expenditure and identify process improvements to contain and reduce costs.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance, and practice standards across the business. Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes.
• Develops an understanding of risks and risk management approaches.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
• Educates others and makes suggestions for improvements.
• Networks and participates in specialist risk forums where required.
• Apply project planning and process engineering methodologies and techniques to plan, elicit, define, and analyse processes to understand process efficiency and effectiveness (quality, cost, risk, innovation, customer experience, end-to-end depth, and breadth of impact).
• Analyse, document, operationally improve, signoff and publish baseline processes and standard operating procedures (Current State).
• Apply process engineering and improvement methodologies and techniques that focuses on the design or redesign of current processes to improve efficiency and effectiveness, (quality, cost, risk, innovation, customer experience, end-to-end depth, and breadth of impact) in an appropriate manner.
• Investigate, analyse, and develop opportunities into comprehensive business cases with a strong emphasis on efficiency gains, cost savings, improved quality and / or customer experience.
• Optimise processes to execute business case benefits.
• Translate tactical practice plans in defining, delivering, and continuously improving appropriate processes, solutions, services, and systems for the practice.
• Align services and solutions to meet business strategic, skills development and related talent enablement requirements.
• Measure process changes to ensure unit cost calculations and turnaround times are accurate, to continuously identify opportunities to improve the process and ensure quality of delivery are obtained.
• Identify key metrics for measurement after implementation.
• Process design development and enhancements within the business to ensure resource and operational alignment with business strategies and optimise processes to execute business case benefits.
• Monitor client service reports and align processes to maximise client satisfaction and cost effectiveness.
• Monitor and evaluate plans, focusing on results and measuring attainment of outcomes.
• Develop new insights into situations and apply innovative solutions to enable organisational improvements.
• Translate business strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Design and develop Business Process solutions in line with business requirements and service ad-hoc requests for information from clients within the required period and specification.
• Provide handover to the relevant execution team responsible for delivering on approved initiative / project.
• Identify key metrics for measurement after implementation and report on the results.
• Participate in planned activities that are appropriate for own development.
• Display and encourage an appreciation of teamwork and inclusivity.
• Develop, encourage, and nurture collaborative relationships across area of specialisation.

Additional Experience

• Formal Process Improvement Certification is an advantage (e.g. CBPP, Lean / Six Sigma)
• Exposure to/experience in the HR/Human Capital function will be an advantage
• Must have process re-engineering experience, involved with assessing, designing and optimizing business processes through cutting edge technology and AI solutions

Personal Attributes:

• Excellent communication skills
• Able to solve complex analytical problems.
• Elevated level of Business acumen
• Able to apply analytical solutions to business problems.
• Positive can-do attitude

Technical Requirements:

• Experience working in HC cloud solutions like workday, SAP.
• HC tech experience
• Microsoft suite.
• Viso’s, system architect

You will be an ideal candidate if you:

Qualifications:

• Bachelors Degree, Bachelor of Engineering (B.Eng.), Bsc Sciences, or commercial with specialization within information systems, technology.
• Advantageous - six sigma, black belt, yellow belt.
• BA diploma or certifications , PM certification
• Experience: 5 years plus relevant experience

End Date: December 2, 2025 

go to method of application »

Job Description

• To effectively manage and oversee all operational aspects in the achievement of the business objectives
• The Operations Manager’s goal is to effectively manage and oversee all operational aspects in the achievement of the business objectives

Are you someone who can:

• Drive costs management initiatives aimed at avoiding or reducing operational costs.
• Enable Business Unit service delivery through implementing systems, processes and metrics for measuring service levels and satisfaction.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Comply with governance in terms of legislative and audit requirement through Governance - develop, monitor, maintain and ensure compliance in the business
• Identify report and mitigate operational risk at a product, process and/or channel level within a business unit Drive operational efficiencies and delivery of superior quality customer experiences and improve operational processes and procedures on an ongoing basis
• Manage SLA agreements for the Business in line with business objectives Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Plan and execute campaigns successfully and on schedule. Maintain operational accountability for all campaign execution.
• Support effective teamwork within the function. Participate and collaborate across teams Plan and manage performance, skills development, employment equity, talent and culture of Team Leaders and teams in order to improve innovation, achieve efficiencies and increase competencies
• Manage personal and management development to increase own skills and competencies for the managerial function and future Leadership growth opportunities

You will be an ideal candidate if you:

Education:

• Grade 12 and NQFL 7
• Bachelor’s degree in Law, Business Administration, or related field.
• Preferred: Certifications in Credit Management, Debt Counselling, or Project Management (e.g., PMP, Lean Six Sigma).

Experience:

• Minimum 5 years in debt review or credit management.
• At least 4 years in a managerial or supervisory role within financial services.
• Seeking a candidate who can build strong relationships and effectively manage this function—not limited to LRC—while possessing a solid understanding of legal and court processes, particularly within magistrate courts.
• The individual should also have in-depth knowledge of the debt review industry, including the roles of both debt customers and debt reviewers.

End Date: December 2, 2025

go to method of application »

Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

Qualifications:

• Degree - Financial

Experience:

• 1-3 Years

End Date: December 2, 2025

go to method of application »

• First Advertising is a new and vibrant team within First Rand Bank and FNB. We are looking for individuals that are excited about contributing towards a new and exciting Financial Media Network to support our digital advertising strategy with your analytical prowess.

Role Responsibilities 

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities for FNB and it’s partners and implement digital advertising campaigns to drive business results. 

Are You Someone Who Can 

Customer Experience & Strategic Insights 

• Use data and analytics to improve customer experience by understanding context and identifying monetisation opportunities. 
• Monitor implementation of business decisions and recommend enhancements using statistical modelling. 
• Validate, interpret, and create reports and presentations for stakeholders. 
• Contribute to a culture of sharing successes, issues, trends, and ideas. 

Data Analysis & Commercialisation 

• Create delivery plans in collaboration with stakeholders to define metrics and track performance. 
• Analyse data to identify unexplored commercialisation opportunities aligned with business needs and revenue options. 
• Translate technical data into practical business information using approved FirstRand architecture.  Specifically using Google Cloud Platform technology capabilities across BigQuery, Python notebooks and Looker Studio 
• Analyse information requirements, data availability, and quality to support management decisions. 
• Conduct data manipulation and analysis to proactively meet business needs and ensure high-quality, reliable information. 

Advanced Modelling & Machine Learning 

• Develop core analytical capabilities and model libraries using advanced statistical, quantitative, or econometric techniques. 
• Document and implement models to address specific business requirements. 
• Apply statistical techniques to support decision-making and experiment design. 
• Use mathematical concepts (e.g., multivariable calculus, linear algebra) to improve predictive performance and algorithm optimisation. 
• Implement machine learning algorithms and automation using open-source languages like BigQuery or Python. 
• Apply data wrangling principles to identify and correct data quality issues. 
• Build and program statistical models for application development and productionisation. 
• Utilise pattern recognition and deep learning techniques in machine learning research. 

Model Development & Analytics Governance 

• Innovate by finding the best-fit solutions for each situation, including flexible delivery and customized solutions that lead to more efficient outcomes for First Advertising Clients and partners 
• Maintain ownership of models through regular audits and updates to ensure relevance and accuracy. 
• Challenge and test current models to ensure relevance and accuracy of outputs. 

Privacy, Ethics & Compliance 

• Ensure ethical usage of information and data in compliance with privacy and sensitivity classifications. 
• Understand and implement Privacy business requirements, legislation, and policy. 
• Report Information Privacy Incidents and escalate appropriately for resolution of audit findings, complaints, investigations, and assessments. 
• Take necessary actions to ensure compliance with statutory, legislative, policy, and governance requirements. 
• Implement and provide input into governance and compliance procedures and processes. 
• Ensure systems and procedures comply with business standards. 

Collaboration & Stakeholder Engagement 

• Collaborate across departments within First Advertising to ensure proper use of data and delivery of operational results. 
• Collaborate across departments within CSI and FNB to ensure proper use of data and delivery of operational results. 
• Participate in projects addressing analytical needs and opportunities. 
• Serve as a subject matter expert (SME) for analytics, applying business product/service knowledge. 
• Engage in cross-functional relationships to provide and receive work support. 
• Build and sustain collaborative relationships with peers and stakeholders. 
• Participate in communities of practice and contribute to organisational knowledge improvement. 
• Build relationships to manage expectations, share insights, and create buy-in. 

Technical Communication & Visualisation 

• Conduct data visualisation to present findings to technical and non-technical audiences using effective visual encoding principles. 

Analytics Strategy & Execution 

• Determine business questions and select appropriate analytics models. 
• Source and prepare relevant data for analysis. 
• Translate business requirements into tangible models with clear business value. 
• Develop and apply analytical algorithms to build, test, and implement solutions that reduce risk, increase profitability, and improve efficiency. 

Qualifications and Experience 

• Minimum Qualification: Mathematical/Analytical/Actuarial Science B.Sc. Degree or B. Com Degree 
• Other related qualifications: Engineering and Computer Science 
• Advantageous Qualification: Honours Degree 
• Experience: A minimum of 1 - 3 years’ experience in analytics environment 
• Tech Stack: Google Cloud Platform, Google BigQuery, Python, Looker Studio 
• Advantageous Tech Stack: SQL, PySpark 
• Good communication skills 
• Good interpretation skills 
• Quantitative and analytical skills 

End Date: December 1, 2025 

go to method of application »

• We are seeking a dynamic and skilled BI Analyst to join our Business Intelligence team. The ideal candidate will be responsible for engaging with key stakeholders, understanding data delivery requirements and have a good knowledge of the data available within the FNB data ecosystem.
• Assist with building data streaming pipelines to move data safely and efficiently across on premises and cloud environments alongside internal and external data partners. Support the business teams with building bespoke reporting requirements to drive business and customer insights.

Are you someone who can:

Stakeholder Engagement:

• Work closely with business stakeholders to gather, understand, and document their BI requirements.
• Translate business needs into technical specifications and BI solutions that deliver actionable insights.
• Regularly communicate with stakeholders to provide updates, gather feedback, and ensure alignment with business objectives.

Data Analysis and Reporting:

• Analyse large datasets to identify trends, patterns, and insights that inform business decisions.
• Develop, maintain, and enhance dashboards and reports using tools such as Power BI, Tableau, Looker Studio.
• Ensure the accuracy, quality, and integrity of data in all reports and dashboards.

Technical Capability:

• Design and implement efficient data models, ETL processes, and data pipelines to support BI activities.
• Utilise SQL, data warehousing, and other technical skills to extract, clean, and prepare data for analysis.
• Optimise existing BI processes and tools for better performance and scalability.

Collaborative Efforts:

• Collaborate with business analysts, data engineers, IT teams, and other themes to ensure seamless data integration and accessibility.
• Participate in cross-functional projects, contributing BI expertise to enhance overall business processes.
• Foster a collaborative culture within the BI team, sharing knowledge and best practices to drive continuous improvement.

Continuous Improvement:

• Stay up to date with industry trends, best practices, and emerging technologies in BI and data analytics.
• Proactively identify opportunities to enhance BI capabilities and contribute to the ongoing development of the BI strategy.
• Provide training and support to business users to ensure effective use of BI tools and solutions.

You will be an ideal candidate if you:

• Minimum Experience: 2/3 years of experience in a BI Analyst role, preferably within the banking or financial services sector.
• Relevant Degree in Computer Science, Information Technology or Business Analysis.
• Preferred Qualification (Honours in Relevant Degree)
• Proven experience in engaging with stakeholders to gather requirements and deliver BI solutions.
• Expertise in SQL and experience with database technologies such as Teradata and SQL Server.
• Proficient in BI tools, particularly PowerBI, and a strong understanding of ETL concepts and OLAP cubes.
• Excellent problem-solving skills and the ability to think analytically.
• Excellent communication and interpersonal skills, with the ability to translate complex data into actionable insights for non-technical stakeholders.
• Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment and manage multiple priorities.

End Date: December 1, 2025

go to method of application »

Job Description

• To drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.

Are you someone who can:

• Provide product training and field most Independent Financial Advisor queries due to your in-depth understanding of Investments, Insure and other First Rand products.
• Ensure Independent Financial Advisors are kept abreast of latest product and policy enhancements, changes, and offerings.
• Proactively seek sales opportunities.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate service and solutions to the Independent Financial Advisor.
• Assist Independent Financial Advisor’s to expand their value proposition and grow their respective business.
• Render administrative support to the Independent Financial Advisors, which includes but not limited to processing and servicing requests and quotations, for timely turnaround.
• Facilitate interaction between Independent Financial Advisors and Product Specialist on more technical requests.
• Keep up to date with competitor products, services and industry trends

You will be an ideal candidate if you have:

• Bachelor’s degree in commerce or related field essential
• RE 5 would be beneficial
• At least 3 to 5 years of Broker Consulting experience within the Independent Financial Advisor and Investments space
• 3 years of experience in Life Assurance
• Relevant Class of Business training.
• Experience in and working with Group Risk, Individual Life and Investment products.
• An affinity for sales, are highly motivated and client centric.
• Have good attention to detail.
• Are curious, innovative and willing to learn.
• Willing to travel locally.

End Date: December 2, 2025

go to method of application »

Job Description

• To design, build, and maintain robust data pipelines and infrastructure that support the effective movement, integration, storage, and provisioning of data across FNB’s broader Africa operations.
• This role ensures data is accessible, reliable, and aligned with business objectives through close collaboration with stakeholders including Enterprise Architecture, Solution Architects, BI Developers, Data Scientists, and Product Owners.

What you’ll do:

Data Engineering & Integration

• Design and maintain scalable ETL/ELT pipelines to ingest data from diverse source systems into enterprise platforms.
• Integrate data across multiple systems to support cross-border reporting and analytics.
• Build and maintain physical data marts and databases to enable operational and strategic decision-making.

Automation & Deployment

• Implement frameworks for automated deployments and task scheduling.
• Develop unit and system tests to ensure reliable delivery of data components into production.
• Create and manage change scripts for production deployment.

Data Quality & Governance

• Conduct data profiling, validation, and quality assessments.
• Introduce monitoring and alerting mechanisms to ensure data integrity.
• Support data governance initiatives aligned with enterprise standards.

Collaboration & Stakeholder Engagement

• Partner with business units to understand data requirements and translate them into technical solutions.
• Participate in architecture forums and contribute to the design of scalable data solutions.
• Support user acceptance testing (UAT) and manage change control processes.

Innovation & Continuous Improvement

• Research emerging technologies and recommend solutions to enhance platform flexibility and cost-effectiveness.
• Contribute to best practices and guidelines for data engineering tools and platforms.
• Promote knowledge sharing and capability building across the team.

Support & Enablement

• Provide infrastructure support for analytics and big data technologies.
• Prepare and provision data for advanced analytics and machine learning models.
• Assist in rolling out new tools and technologies to the team.

What you’ll bring:

• Bachelor’s degree in computer science, Information Systems, or a related field.
• 3–5 years of experience in data engineering or a similar role.
• Proficiency in SQL, Python, and data pipeline tools (e.g., Apache Airflow, Talend).
• Experience with cloud platforms (e.g., AWS, Azure) and big data technologies (e.g., Spark, Hadoop) is a plus.
• Strong understanding of data warehousing, data modeling, and ETL processes.
• Experience with tools such as Ab Initio, Teradata, or Hive would be advantageous in this role.

Key Competencies:

• Analytical thinking and problem-solving.
• Strong communication and stakeholder engagement skills.
• Ability to work independently and collaboratively in cross-functional teams.
• A continuous learning mindset and adaptability to emerging technologies.

End Date: December 1, 2025

go to method of application »

Job Description

To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests

• Achieve net profit growth for business
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Manage the migration of accounts from transactional to Self Service
• Manage the growth of active customer Account Base to increase client base
• Maximise cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Compliance with procedures and processes contained in the Golden Rules.
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies

End Date: December 2, 2025

go to method of application »

Responsibilities

• Deliver exceptional experience and education to Private Clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

Essential Qualifications & requirements

• Minimum Qualification - Relevant NQF level 7 FSCA approved bachelor's degree.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) - Essential.
• Preferred Qualification - Certified Financial Planner (CFP).
• Complete and signed off on supervision by relevant KI.
• Experience - 3 to 5 years' experience within a Sales/Service area of a financial environment
• Strong background in Banking /Investment / Financial Planning / Wealth Management.

Required Skills

• Building trust-based relationships → Relationship-Driven
• Achieving revenue and profit targets through holistic advice across financial pillars → Financial Growth
• Creating a culture of service excellence and feedback → Service Excellence

Preferred Skills

• Entrepreneurial or incentive-driven mindset - Network and collaborate.
• Earn basic guaranteed rewards with uncapped earning potential.
• Innovate, provide appropriate banking and financial solutions → Financial Advisory & Innovation
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy → Fiduciary Expertise & Philanthropic Advisory

End Date: December 7, 2025

go to method of application »

Job Description

• To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.

The Ideal candidate must have the following exposure:

• Achieve net profit growth for business
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Manage existing clients and grow portfolio through making contact and generating leads
• Manage the growth of active customer Account Base to increase client base
• Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Enter all Qualified leads into the sales pipeline and maintain on a daily basis
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies
• Deliver individual results through personal effort and skill.
• Build and maintain strong relationships with our internal and external stakeholders

You will be an ideal candidate if you are:

• Grade 12 & NQF5 Certificate (Financial)
• FAIS Compliant (RE5)
• Have obtained 2-3 Years Retail or Commercial Banking Experience
• Must be able to work in a call centre environment
• Must be able to work in king Williams Town

End Date: December 4, 2025

go to method of application »

Are you someone who can:

• Address customer needs in order to meet or exceed customer expectations.
• Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service.
• Adhere to schedules to perform assigned work 
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Identify and escalate risk as normal part of work.
• Resolve customer dissatisfaction/complaints by taking ownership of the problem.
• Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions.
• Plan and schedule activities to improve service.
• Respond to customer queries logged via phone, email and live chat to ensure full resolution of the query.
• Follow up with customers to ensure resolution of query by other stakeholders where relevant.
• Place operational outbound calls to customers to request outstanding documentation or to follow up on incomplete queries.
• Demonstrate teamwork as a valued team player.

You will be an ideal candidate if you:

• Have a minimum of a Matric/Grade 12
• Have an NQF 5 qualification that if FAIS accredited (non-negotiable)
• Have a minimum of 1 year experience in Call Centre / Customer Service within the Financial Services industry

End Date: November 28, 2025

go to method of application »

Are You Someone Who Can

• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Effectively implement change management practices, processes and procedures and ensure optimal understanding and acceptance thereof.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization
• Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required
• Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialized areas
• Continuously monitor actual project and process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery
• Manage and advise on projects from beginning to end in alignment with identified organizational methods and governance guidelines
• Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives
• Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements
• Apply the necessary discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions
• Define project success criteria and disseminate them to involved parties throughout project life cycles
• Apply knowledge of products, techniques and related processes to manage a team's task execution on quality and time
• Direct, control, coordinate and optimise budgeted resources (including people, procurement, systems, time and budget) to meet specific objectives and deliver agreed results in accordance with a defined project lifecycle or process

You will be an ideal candidate if you have

• Completed relevant undergrad degree/diploma
• Post graduate degree
• 5 to 7 years project management experience
• Agile and Waterfall methodology experience

End Date: December 7, 2025

go to method of application »

Job Description

• Retail COO is seeking a dynamic and highly motivated Customer Experience Specialist to join our team.
• In this role, you will have the opportunity to collaborate and network with various product houses across the FirstRand Group. Your responsibilities will include managing and executing campaigns across multiple channels, engaging stakeholders, and building strong relationships with both internal teams and external vendors/suppliers.
• As a Customer Experience Specialist, you will provide expertise and strategic insight by documenting and shaping the customer journey across the business.
• You’ll work across channels, products, segments, and platforms to understand customer needs, behaviours, and expectations ensuring informed decisions are made to enhance the overall customer experience.

Are you someone who can:

• Perform research and analysis to deliver relevant, accurate, and timely information for informed decision-making.
• Manage risks within your area of responsibility.
• Develop, encourage, and nurture collaborative relationships across your area of specialisation.
• Actively participate in development opportunities and growth activities.
• Build effective working relationships across teams and functions to drive collaboration and innovation.
• Create customer-centric solutions and deliver service excellence aligned with organisational values and quality standards.
• Ensure a smooth, consistent, and unfragmented customer experience across all touchpoints and journey stages.
• Control expenditure and identify process improvements to reduce costs.
• Compile reports to track progress and support strategic decisions.

Education and Experience

• A BCom or related degree
• A minimum of 3 years’ experience as a Customer Experience Specialist
• Experience in the financial or banking industry (preferred)
• Proficiency in Microsoft Excel, Word, and PowerPoint

Are you someone who can:

• Curious & courageous – you’re always looking to learn more and are brave enough to challenge the status quo.
• Obsessed with mastery – you know what excellence looks like and constantly push yourself to reach it.
• Adaptable – you thrive in change and are always ready to pivot.
• Collaborative – you bring others along and value teamwork.
• Deeply invested – you care about customers, colleagues, and outcomes.
• Inclusive – you value different perspectives and experiences.
• Someone who builds trust, not territory
• Someone who always does the right thing

End Date: December 4, 2025 

go to method of application »

Are you someone who can:

• Establish, align, and manage target and budget goals whilst ensuring effective control of costs to increase cost efficiency
• Establish and manage a high level of organisational co-operation to ensure a professional service delivery
• Develop a service culture which build rewarding relationships, proposes innovations, and allows others to provide exceptional client service
• Conduct associated intervention activities in line with applicable laws, policies and procedures stipulated in FNB
• Prepare tax returns to ensure accuracy, completeness, and compliance with applicable tax legislation and regulation; provide advice and solutions to business tax matters
• Apply relevant principles to accurately record, adjust and reconcile financial transactions and events. Maintain appropriate supporting documentation according to professional financial accounting and reporting standards

You will be an ideal candidate if you have:

• Minimum Qualification - B Com degree
• Preferred Qualification - Qualified CA and/or CIMA
• Experience - 3-5 years of working experience in financial field post CA qualification
• Additional Knowledge - Experience in financial services industry is advantageous

End Date: December 3, 2025

go to method of application »

Are you someone who can:

• Set the strategy and create the enabling environment for active risk mitigation within the Business Unit
• Participate in planned activities that are appropriate for own and employee development
• Manage team performance in achievement of business objectives
• Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
• Control expenditure and identify process improvements to contain and reduce costs
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation

You will be an ideal candidate if you:

• Have a Relevant Degree (Risk Management, Bcom or LLB)
• At least 3 to 5 years’ relevant experience in a risk management function, preferably in a financial institution
• Digital Banking knowledge is preferred
• Experience in a forex/international payments will be highly advantageous
• Additional Knowledge - South African Banking regulations and Banking standards NCA, FICA, FAIS and TCF
• Basel II
• Risk and Control Identification and Assessment
• Risk tools
• Creating reports
• Develop risk control monitoring plan
• An understanding of platform banking

End Date: December 4, 2025 

go to method of application »

Job Description

• To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.

Are you someone who can:

• Achieve the Net Income Return for the Business as defined in the Financial Performance Report of the Business
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of projects to increase cost efficiency
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Achieve Retention by managing the service breakdown activities as listed in the Service Operations Plan
• Resolve all customer queries efficiently, and within agreed timelines.
• Prepare business communication that is of a professional standard
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Follow up with the applicable customer to ensure that the complaint was resolved to the customer's satisfaction
• Manage own development to increase own competencies

You will be an ideal candidate if you:

• Matric (Grade 12)
• 2 -3 years’ experience in the field
• Relevant Systems Knowledge and experience

End Date: December 3, 2025

go to method of application »

Job Description

• To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Are you someone who can:

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

Qualifications

• 2-3 Years of Sales Experience in an outbound dialler environment will the advantageous.
• Completed NQF 5 is a must for this role
• Credit Card Sales experience will be advantageous.

End Date: December 4, 2025