Latest Jobs at Givaudan

• We are looking for a 'Customer Care Manager' to be an excellent partner for our growing Taste & Wellbeing Operations across Southern & East Africa, West & Central Africa. You will lead all the Taste & Wellbeing Order management activities while ensuring excellent performance and quality standards for Givaudan and our customers.
• This individual contributor role reports to the Head of Transport & Customer Care SAMEA and offers excellent personal and professional development opportunities. The role is to be based in our operations/manufacturing site in Johannesburg (South Africa).
• Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs!

In this exciting role, you will be responsible for -

Excellence in execution:

• Lead the implementation and the delivery of improvement actions and programs already identified in the Customer Care roadmap: 1) to improve the service levels for on-time deliveries and reduction of complaints
• Achieve standardisation and harmonisation of organisation and processes (lean & best practices).
• Increase the automation of processes.
• Work in a structured way (root cause analyses, PDCA) with main to improve performance and customer service levels.
• Monitor Weekly Measurements and analyse monthly Goals related.
• Conduct weekly and monthly reviews with Operations and Commercial Team.
• Manage escalations from customers/sales.
• Support local customer care operations and implement global guidelines
• Support with complex issue resolutions, complaints and prioritisation issues to attain customer experience.
• Promote organisation optimisation for improved efficiency and reduce costs
• Work in close colaboration with Supply Chain, Sales, Trade Affairs and other departments to ensure improved service levels to customers
• Develop Customer Care Representatives

You?

• Are you someone who wants to shape your own world? Who excels being in a culture where you can express yourself in a creative team environment? Who wants to collaborate and learn together with teams who are as passionate as you are? Then join us – and influence your world!

Your professional profile includes:

• A Diploma or Masters in Supply Chain Management, Operations Management or a related discipline. Additional certifications in Six Sigma/Lean Green Belt certificate will be advantageous.
• 8+ years of relevant and progressive work experience in supply chain management with a background in supply Chain or customer care in sub regional work environments.
• Knowledge of transportation, customs and trade affairs needs and trends in Africa.
• Experience with incoterms and shipping terminologies.
• Excellent project management and change management skills.
• Comfortable in working and collaborating with diverse teams and cultures.
• Excellent oral and written proficiency in the English language. Knowledge of additional languages will be advantageous but not mandatory.

Your benefits -

• Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you
• Attractive compensation package with benefits
• Pension contribution
• Health Insurance

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• As a 'Account Manager' in Givaudan, you will work for a company that touches billions of consumers more than a hundred times a day. Our passion for our customers - the big food and beverage companies - and their brands brings a new dimension to our Business to Business industry.
• We are looking for a dynamic and experienced professional who's a good addition to our Commercial team and has a good knowledge of and network in the Food & Beverage industry in South Africa. You will be part of the Sub Saharan Flavours Sales team and will be based in our Johannesburg office. You will report directly to the Area Sales Manager for SA.
• Sounds interesting? It could well be your perfect opportunity if you have a true passion for the world of flavors.

In this exciting role you will:

• Grow Givaudan's business with designated accounts by managing top and bottom lines
• Assist in tracking ADP to ensure sales activity is on schedule and meets success criteria
• Cultivate and manage customer relationships within portfolio of accounts
• Monitor customer and competitor activity and maintain customer information
• Assist in transitioning customer projects/new wins from scale-up to production
• Assist with negotiating pricing agreements within guidelines and managing credit, pricing, rebates, etc. for key accounts
• Assist in developing and delivering internal and customer presentations

You? Are you someone who wants to grow and shape your own world? Then join us - and impact your world.

Your professional profile includes:

• A Bachelor's degree or diploma in a relevant discipline
• 4+ years functional/technical sales experience
• 1-3 years of leadership experience 
• Understanding of key elements of ADP
• Ability to develop basic ADPs for key customers
• Effective usage of KPIs to monitor performance
• Ability to identify and articulate value drivers for key customers
• Ability to generate new business, with assistance of experienced account professional
• Basic understanding of customer strategy, initiatives, priorities, and launch processes
• Basic understanding of competitor activities with key customers
• Written and verbal command of English
• Proficiency in common PC Applications

Our benefits:

• Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you
• Medical aid
• Pension contribution
• Attractive compensation package

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Purpose

• Coordinate, execute and monitor the preventative & corrective maintenance and repair activities so thatthe facilities, machinery, power sources and equipment operate reliably and apply agreed improvementsto safeguard site assets, safety, health and environment.

Core Responsibilities

• Coordinate and support maintenance teams in executing and reporting routine maintenance activities,handling repairs of installations, equipment and machinery (for example planned maintenanceprograms, shut-downs, or emergency repairs) to minimize business disruptions caused by break-downs and malfunctions.
• Monitor the daily inspections of production machines and equipment as well as all electrical devices,power supply circuits, distribution boards, control panels, pumps, lighting systems, air- conditions, firealarm system and spare parts to evaluate requests for repair.
• Diagnose & report breakdown problems to the department head.
• Monitor availability and state of maintenance tools, stores and equipment and advise on replacing orordering new equipment and/or tools.
• Monitor performance of technical service contractors involved in utilities and services operations andimplement corrective actions if necessary.
• Coach and develop maintenance staff so that repairs and services activities are completed accurately,safely, and on-time.
• Provide technical advice to maintenance and operations managers with regards to operationalimplications of capital projects implementation.
• Observe and role model all safety rules applicable on site.

Academic Background

• Bachelor degree in Electrical or Mechanical Engineering or related discipline.
• Plant Engineering or Maintenance Certification preferred.

Professional Experience

• 4+ years work experience of 2 to 4 years in manufacturing plants as Maintenance Engineer, preferablein the consumer goods Industry.
• Up to 1 year of experience in people management desirable.

Technical Skills

• Proficiency in technical engineering, problem diagnosis and resolution.
• Good knowledge of TPM, KPI, Six Sigma, Lean Manufacturing principles.
• Good knowledge of EHS rules and guidelines.
• Good command in Windows environment (MS office) and SAP.
• Good communication skills.
• Knowledge of people management basics.

Benefits Include:

• Pension Fund
• Medical Aid
• IP Bonus

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Regulatory Manager - Your future role?

• As a Regulatory Manager in Johannesburg, you will provide regulatory consultancy to us to ensure compliance with regulatory and safety requirements, according to relevant laws and corporate guidelines.
• You will report to the Head of SAMEA Regulatory.

You will:

• Monitor regulatory and legislative developments and identify early issues that influence the business and advise the business on eventual risks
• Interpret and ensure compliance with laws and regulations resulting in reduced liability
• Develop systems infrastructure to support main regulatory compliance and safety projects through coordination with global PSRA and
• Model Office initiatives
• Work with commercial teams delivering regulatory consulting based on business processes and internal regulatory procedures and industry and regulatory requirements in an expeditious timeframe
• Use functionalities of internal SAP based regulatory systems and databases to support key compliance and safety programs
• Ensure integrity of regulatory database and protection of regional intellectual property
• Represent Givaudan at trade associations and with Authorities providing our position
• Develop and implement internal policies
• Establish relationships with assigned customer contacts including participation/leading to customer visits/meetings
• Train junior team members/new hires/partners

You have:

• University Degree (minimum Bachelor) in scientific discipline i.e. chemistry, food, biological or physical sciences
• Preferred: Advanced Degree i.e. Master's or Doctorate's degrees
• 5+ years of experience
• Experience with important product category activities, regulatory trends and general market dynamics
• Full knowledge of regulatory systems and databases
• Knowledge of formulae creation procedures
• Knowledge of industry and customer regulatory requirements, trends and pending regulatory legislation
• Knowledgeable of global regulatory issues
• People Management capabilities
• Advocacy experience as member of sector associations or working groups
• Project Management skills

Benefits you will Love:

•  Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you
• Medical aid
• Pension contribution
• Attractive compensation package