Latest Jobs at Guardrisk

Role Purpose    

• As a data scientist, you will play a key role in leveraging data to drive insights, inform decision-making, and enhance our life and non-life insurance operations. You will work closely with cross-functional teams to develop innovative data-driven solutions that address business challenges and improve overall performance. 

Requirements    

• Bachelors degree/ diploma in one of the following fields: Informatics, Computer Science, Statistics, Mathematics or Information Technology
• Proven experience working as a data scientist or in a similar role, preferably in the life and non-life insurance industry. Proficiency in programming languages such as Python, R, or Java, as well as in data analysis and machine learning libraries ( TensorFlow, PyTorch, scikit-learn)
• At least 4 years working experience in the following:
• Power BI (essential)
• Azure Data Factories (essential)
• Azure Synapse Analytics (essential)
• Python / R, C , C#, Java (critical)
• Microsoft SQL Server (critical)
• T-SQL (critical)
• Effective communication skills, with the ability to collaborate with cross-functional teams and present complex ideas in a clear and concise manner
• Strong understanding of statistical concepts, data modeling techniques, and experimental design principles

Duties & Responsibilities    

• Participate in the analysis, design, development, troubleshooting and support of the reporting and analytics platform
• Analyze complex datasets to identify trends, patterns, and correlations
• Generate and test working hypotheses, and interpret results to provide actionable insights
• Develop, implement and validate machine learning algorithms and statistical models
• Build and operationalize predictive models to unearth hidden insights
• Collaborate with actuaries, underwriters, and other stakeholders to integrate data science solutions into existing workflows and processes
• Develop BI solutions using SQL, ETL scripting, business intelligence tools, database programming and reporting tools on the Microsoft BI Stack
• Build scalable data pipelines and infrastructure for collecting, processing, and analyzing large volumes of structured and unstructured data
• Automation of recurring processes and the monitoring thereof
• Must have prior experience developing business intelligence solutions in large or midsize companies
• Must be able to manage multiple tasks simultaneously and react to problems quickly
• Must have extensive experience with T-SQL
• Must be able to develop, maintain, review, and explain predictive models
• Understanding of the financial services industry desired, especially Insurance
• Experience using data visualization tools, e.g., Power BI 
• Excellent problem-solving skills and the ability to translate business requirements into actionable insights
• Experience with big data technologies (e.g., Hadoop, Spark, Kafka) and cloud platforms (e.g., AWS, Azure, Google Cloud Platform)

Competencies    

• Business acumen 
• Analytical 
• Good communication skills 

Deadline:8th January,2026

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Role Purpose    

• As a Sales Consultant at Zestlife, you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth.

Requirements    

• Minimum of 2 years of Sales Call Centre experience. You would be selling short or long-term insurance.
• Matric (Grade 12) Essential
• RE (Advantageous)
• FAIS requirements based on DOFA date, i.e. Wealth Management qualification 

Duties & Responsibilities    

• Sell insurance products: Generate new business and upsell/cross-sell to existing clients via outbound calls.
• Provide exceptional customer service: Deliver a positive customer experience, ensuring customer needs are met and concerns are addressed.
• Meet sales targets: Achieve individual sales targets, contributing to the company's profitability and growth.
• Build and maintain relationships: Develop and maintain strong relationships with clients, ensuring customer loyalty and retention.
• Stay up-to-date with industry knowledge: Maintain a good understanding of insurance products, industry trends, and regulatory requirements.
• Comply with regulatory requirements: Ensure adherence to FAIS requirements, industry standards, and company policies.
• Use effective sales techniques: Employ probing and questioning techniques to identify customer needs and provide tailored solutions.
• Maintain accurate records: Keep accurate and up-to-date records of customer interactions, sales, and other relevant information.
• Participate in training and development: Engage in ongoing training and development to improve sales skills, product knowledge, and industry expertise.

Competencies    

• Well-spoken with excellent presentation and communication skills (telephonically and written)
• Presentation and negotiation skills.
• Knowledge of financial service products (Advantageous)
• Computer Literate (MS Office, Email and Internet)
• Demonstrate sales behaviours (deal with difficult clients, competitive, achieving, persistent)
• Excellent compliance and quality assurance.
• Use of effective probing and questioning technique

Deadline:7th January,2026

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Role Purpose    

• The primary purpose of the Data Scientist is to derive business value from Data. The Data Scientist will be required to proactively fetch information from multiple data suppliers and then conduct sophisticated and systematic analysis of the data to extract actionable insights. The extracted data must be stored in an appropriate internal / external environment for which a database structure must be expanded as needed. There might also be an element of client engagement needed to communicate strategic results back to the client. The role requires the use of advanced analytics technologies and strong statistical methods, which potentially and over time could include the use of machine learning techniques and the use of predictive modelling. This is a data driven role and a solid understanding of statistics and data wrangling methods is required. There is a further requirement to use software skills. The ability to communicate findings as well as working methods across to both technical and business audiences is very important.

Requirements    
Qualifications

• Bachelor’s Degree in sciences or engineering with a strong focus on computer science, statistics, mathematics and / or actuarial sciences
• Fluency in Python, SQL and R
• Beneficial if fluent in any of the following programming languages (C#.Net, C, C , Visual Basic, SQL)

Experience

• 3-5 years of experience in a data warehousing, data sciences and/ or modelling environment
• Good understanding of software languages and software infrastructure
• Experience in working with and analyzing data
• Insurance Industry Experience and Actuarial background

Duties & Responsibilities    
Statistical and Mathematical Skills

• Predictive modelling skills.
• Knowledge of machine learning principles at a high level and ability to implement as and when needed.
• Critical analytical thinking and attention to detail.
• Programming and high-level understanding of cloud and web infrastructure
• R, SQL, Python and JavaScript experience. High level of competency required in Python and SQL.
• Beneficial to have experience deploying web applications to Azure.
• Spark experience.
• Version control principles.

Data modelling, analysis and loading data from any format and awareness of regulation surrounding personal data

• This includes consuming data from either files/databases or online sources.
• Validating data from multiple sources.
• Data version control and data integrity for auditing.
• Geo Spatial Analysis.
• Using Business Intelligence tools like PowerBi to give insights into data findings.

Business Analysis

• Analyze and document processes that translates into deriving value form data.
• Understand the insurance operational environment.

Interpersonal Skills

• Be able to self-organize.
• Ability to self-motivate and work independently when needed.
• Ability to work closely worth other stakeholders as successful output will depend on multiple technical areas.
• Ability at a high level to understand insurance concepts both technical and non-technical
• Break down insurance processes and document this as a set of business requirements for data presentation.
• Interpret reinsurance treaties in the context of individual data sets.

Competencies    
Data Wrangling

• Understands that data can be messy and difficult to work with.  Can unpack and treat imperfections in data (e.g., missing values, inconsistent string formatting) and enable data cleanliness.

Stakeholder engagement and Teamwork

• Creates and maintains an open, positive working environment through collaborative engagement across the business.  Understands how to interact with software developers, product managers and technical specialists and can obtain answers to deep questions during engagements.

Data Visualisation & Communication

• The ability to communicate or describe findings and applied techniques to both technical and non-technical audiences.

Self-Awareness and Insight

• Builds relationships with others effectively, deals with ambiguity, uncertainty, and pressure, and provides perspective in difficult situations.

Software infrastructure building

• The ability to set up the team’s data structures either internally or externally.

Diversity and Inclusiveness

• Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Data intuition

• The ability to infer insights from large quantities of data.  The ability to not just address business problems but to identify the right problems that have the most value to the organisation.

Independence

• The ability to take ownership for own actions.

Deadline:6th January,2026

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Role Purpose    

• This individual must ensure that all legal entities comply with legal, statutory and governance requirements, and also contribute towards optimisation and continuous improvement of the department. This individual will also be responsible for corporate legal matters and overall governance requirements including communication, training and reporting.

Requirements    

• Sound knowledge and understanding of corporate law and corporate governance
• A CIS qualification and law degree
• At least 3-5 years experience as a Company Secretary
• At least 3-5 years as a legal adviser 

Duties & Responsibilities    
Assume full end to end Company Secretary function within Guardrisk, partnering with executive leadership (EXCO Members):

• Collate information for various Boards, Forums and Committee packs, including all Exco meetings in the Corporate & Public Sector segment and other operational structures)
• Draft agendas, in consultation with Chairperson/s, and liaise with Directors / Committee members
• Provide input into Board / Committee meeting agendas and meeting packs to ensure compliance with statutory and corporate governance prerequisites
• Prepare board packs and distribute to members and invitees
• Attend meetings and take accurate and professional minutes
• Draft minutes for vetting by Chairperson
• Assist Chairperson with drafting reports to certain Committees e.g. Group Board, EXCO
• Draft and execute board of directors/shareholders/ Committee resolutions
• Check and maintain all company secretarial records in-house (manual and electronic) and with CIPC
• Ensure that all companies comply with the Companies Act, governance principles, various applicable legislation

Corporate Litigation function:

• Instruct attorneys on a variety of litigious matters
• Keep track of all corporate legal matters with attorneys, whether litigious or not
• Attending meetings with attorneys and counsel and reporting back to relevant committees
• Ensuring attorneys fees are paid
• Provide internal legal opinions
• Drafting and reviewing of all financial services agreements

Governance:

• Assisting in commenting on draft regulatory changes
• Reporting on regulatory changes to relevant committees
• Represent the company at industry bodies workshops/meetings
• Provide input on various policies

General:

• Assist with internal training and education as required
• Preparing relevant committee reports
• General governance, company secretarial and legal advice
• Keeping abreast with legal and regulatory changes

Professional responsibilities:

• Provide advice and guidance on the Companies Act, King IV and related legislation
• Ensure corporate governance best practices are adopted by the company
• Draft Charters, Terms of Reference, policy documents on governance and legal matters
• Engage with statutory and professional stakeholders as required e.g. FSCA, PA, CIPC

Client Services:

• Provide authoritative, expertise and advice to business, clients and stakeholders
• Build and maintain relationships with business, clients and internal and external stakeholders
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
• Make recommendations to improve client service and fair treatment of clients within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

People: 

• Develop and maintain productive and collaborative working relationships with peers , clients and stakeholders
• Positively influence and participate in change initiatives
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Contribute to continuous innovation through the development, sharing and implementation of new ideas
• Take ownership for driving career development
• Effectively manage time and ensure optimal productivity
• Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements
• Be self-confident, self-motivated and relentlessly pursue targets and goals.

Finance: 

• Control and check expense claims for authorisation
• Prepare and check invoices and arrange for payments
• Identify solutions to enhance cost effectiveness and increase operational efficiency
• Manage financial and other company resources under your control with due respect
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies    

• Business Acumen
• Client/ Stakeholder Commitment
• Drive for Results
• Leads Change and Innovation
• Collaboration
• Impact and Influence
• Self-Awareness and Insight
• Diversity and Inclusiveness

Deadline:5th January,2026

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Role Purpose    

• To provide marketing advice, guidance, and support to the entire distribution channel for their region of responsibility.
• Provide the field force with the appropriate marketing tools, research, and techniques to influence productivity targets.
• To ensure that Financial Advisers are knowledgeable on Gap Cover by conducting and facilitating regular training programs and by using the technology available to create awareness and boost gap sales.
• Grow Gap sales in the region of responsibility.

Requirements    

• Proven experience in a similar role
• Strong marketing and sales skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills

Duties & Responsibilities    

Main Outputs and Responsibilities

• Marketing and influencing role in order to motivate the sales force to succeed; this is done through specific sales campaigns and sales tools.
• Developing and implementing appropriate marketing strategies with Financial Advisors for their client base.
• Promoting Gap Cover and technology services through marketing presentations and training.
• Opening new Financial Advisers Gap contracts.
• To research competitor products and to present Liberty Gap Cover product offerings in comparison to these.
• Develop strong relationships with the sales force and management to create awareness of Zestlife products.

Deliverables

• Provide evidence of strategy to enhance the awareness of Gap using the technology.
• Provide evidence of developing a business development plan with Financial Advisors to grow Gap sales.
• Ensuring FAs and sales leaders are proficient in Gap Cover and provide evidence of sessions planned.
• Provide evidence of production tracking.
• Show the percentage/actual increase in production from before and after business development plan implementation.
• Show tracking against target and achievement of target.

Competencies    

• Seizing Opportunities: Identifies business opportunities, creates additional sales for future growth wants to win and outperform competitors.
• Interpreting Data: Interprets data rationally by quantifying issues applies technology as a means to evaluate data and evaluate information objectively.
• Generating Ideas: Creativity in producing ideas assumes an original approach when generating ideas and adopts radical solutions.
• Exploring Possibilities: conceptual when developing ideas applies theories to problem-solving and prefers to learn by thinking and identifying underlying principles.
• Interacting with People: lively and projects enthusiasm; talkative in making contact; focused on interacting and networking with people.
• Convincing People: comfortable having to persuade others, shapes opinions by being outspoken and seeks to negotiate with others.
• Articulating Information: articulate in giving presentations is eloquent and explains things well, projecting social confidence when articulating information.

Deadline:6th January,2026

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Role Purpose    

• The Market Conduct Analyst plays a critical role in assessing and analysing the market conduct within the life insurance industry, with a focus on understanding and improving the life insurance claims process. This role is responsible for the end-to-end ownership and resolution of all Market Conduct and FSCA regulatory requirements across multiple engagement channels. This role will also ensure point of contact resolution is delivered as far as possible, whilst ensuring that out-of-scope interactions are fully facilitated and managed through to resolution.

Requirements    
Qualifications

• LLB Degree

Experience

• 3-5 years’ experience in a similar role, preferably within a non-life insurance industry, focusing on claims processes and market conduct analysis.
• Experience in analysing commercial and personal lines insurance products in South Africa is essential.

Duties & Responsibilities    
Responsibilities, work outputs and individual contribution.

Claims process analysis:

• Understand, assess, and analyses the life insurance claims process in detail, ensuring that it meets regulatory requirements and best practices in market conduct.

Market Conduct Assessment:

• Evaluate market conduct across various insurance lines (personal and commercial) in South Africa, identifying trends, potential risks, and areas where improvement is necessary.
• Manage reporting and record-keeping to demonstrate compliance with regulatory obligations.

Data collection and Analysis:

• Collect and analyse relevant data, including claims data, market feedback, and regulatory information, to develop insights that contribute to the improvement of market conduct and claims processes.

Reporting and recommendations:

• Prepare clear, concise reports summarizing findings from assessments and providing actionable recommendations for stakeholders to improve practices and compliance.

Stakeholder engagement:

• Collaborate with internal teams, including claims, compliance, and product development, to ensure alignment in understanding the market conduct landscape and to drive positive changes.

Risk Identification & Mitigation:

• Identify and assess risks related to market conduct in claims handling, proposing solutions to mitigate these risks and ensure the claims process is fair, efficient, and customer focused.

Holistic view development:

• Develop a holistic view of market conduct from the assessment results and share findings with senior management to aid decision-making and strategic initiatives.

Competencies    

• Understanding people: Shows empathy and compassion; attends and listens to people; is attentive and understands the motivation in others.
• Examining information: Analyses and processes information; asks probing questions; strives to find solutions to problems.
• Taking action: Takes action to make things happen; uses initiative to start things up; shows drive and invests personal energy.
• Upholding standards: Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity.
• Checking things: Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
• Documenting facts: Writes fluently when documenting facts; understands arguments logically; focuses on finding facts.
• Meeting timescales: Is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks.
• Showing composure: Stays calm and relaxed during events; is not worried and tolerates stress levels; is composed in dealing with pressure.

Deadline:6th January,2026