Latest Jobs at Nedbank

Job Purpose

• We’re seeking a dynamic and strategic leader to lead a diverse team of technical Wealth Specialists — individuals who bring Nedbank’s Connected Wealth vision to life. This role is pivotal in driving impactful growth, fostering collaboration, and shaping the future of integrated wealth management at Nedbank Private Wealth.
• To provide leadership and manage sales, operations and mitigate risk to achieve growth in market share and profitablity through flawless execution on set strategy and to promote Nedbank brand.

Job Responsibilities

• Lead and manage financial management function
• Drive achievement of revenue targets by ensuring competitive agility and sustainability
• Drive achievement of market share targets
• Manage design of processes; systems and controls
• Manage portfolio functional efficiency; productivity and sustainability by ensuring integration of function
• Enable cluster alignment to Nedbank Group strategic objectives by developing and leading the three- year strategic planning process and framework
• Enable optimal BU performance by developing and sharing BU performance analytics and providing insights
• Deliver service to clients by ensuring that client expectations are understood and met.Build and maintain relationships with clients through regular engagement and knowledge sharing
• Provide value for shareholders by being prudent in credit granting throughout the economic cycle
• Build relationships with internal stakeholders by identifying their information needs on credit performance
• Build and maintainrelationships with external stakeholders through informal and formal knowledge sharing and feedback based on the metrics
• Deliver service to clients by ensuring that client expectations are understood and met
• Build and maintain relationships with clients through regular engagement 
• Provide value for shareholders by being prudent in credit granting throughout the economic cycle
• Build relationships with internal stakeholders by identifying their information needs on credit performance in a proactive manner
• Build and maintain relationships with external stakeholders through informal and formal knowledge sharing
• Optimise efficiency and embed correct
• Manage performance of reports and hold them accountable for managing the performance of their reports
• Drive to execute own and direct reports planned development by acquiring knowledge;
• Maintain a capable high performing team by identifying a talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
• Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members; ensuring mentoring; coaching and day to day activities.
• Ensure continuous improvement goals are achieved by creating an environment whereby self; managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement
• Improve productivity and reduce costs by improving work processes
• Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self; managers and team participation in Nedbank culture building initiatives
• Ensure transformational target are met through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list for department
• Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy)
• Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created.Deliver a world class service through others by ensuring a client centric culture through required interventions
• Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant industry specific qualification in Finance or Sales.

Essential Certifications

• FAIS Regulatory Examination 1 qualification
• FAIS representative and preferably a Key Individual

Minimum Experience Level

• 5 years leading people in a related financial services industry.

Technical / Professional Knowledge

• Financial Accounting Principles
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Governance, Risk and Controls
• Principles of project management
• Business administration and management
• Management information and reporting principles, tools and mechanisms
• Communication Strategies
• Client service management
• Talent management

Behavioural Competencies

• Driving for results
• Decision Making
• Coaching
• Influencing
• Planning and Organizing
• Earning Trust
• Building partnerships
• Driving for Results

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Job Purpose

• To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. 

Job Responsibilities
Client Engagement:

• Address any concerns relating to the queue flow or digital devices.
• Assist client to download online applications and resolve any log in issues.
• Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
• Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
• Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
• Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
• Educate clients and potential clients on how to subscribe and service their account.
• Educate clients on self-service, digital functionality and features.
• Facilitate a conversation with the client to assist them to complete their service needs online.
• Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
• Meet, greet, establish and clarify client needs and verify documentation and direct clients.
• Nurture strong, long-standing client relationships.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

• Accept and service cash transactions over the counter.
• Action control check list applicable to teller, enquiries and foreign functions daily.
• Balance and secure branch stock holding (e.g. cards).
• Control the queuing process and prioritise clients with special needs.
• Destroy old stock (e.g. cards) identified by reports.
• Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
• Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
• Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
• Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
• Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
• Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
• Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

• Mitigate risk by controlling counter and drop safe limits according to policy.
• Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

• Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
• Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
• Improve digital enticement and migration volumes to self-service devices and online channels.

People Specification
Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

• 1 - 2 years
• Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

• Customer service principles
• Product Knowledge
• Problem solving skills
• Relationship management
• Nedbank security policies and procedures
• Governance, Risk and Controls
• Forex product

Behavioural Competencies

• Building Customer Loyalty
• Earning Trust
• Collaborating
• Managing Work
• Adaptability
• Stress Tolerance
• Continuous Learning

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Job Purpose

• To assist with conceptualising; identifying; writing and executing profitable lending solutions; in line with Nedbank business strategy.

Job Responsibilities

• Achieve financial results set by management by assisting coverage bankers in securing mandates which contribute to improved client service.
• Assist in the structuring of deals and advising bankers on funding options by; arranging; writing; implementing lending transactions for clients cost effectively; on time and within risk parameters.
• Assist in growing market share of lending deals being accepted and implemented through client pitches.
• Assist the coverage banker with the timeous and accurate review of existing facilities, whilst seeking to identify funding and other cross-sell opportunities. 
• Assist in the structuring origination; implementation; and monitoring of deals; taking corrective action when required; by assisting in compiling and pitching presentations to prospective clients; compiling credit papers for presentation to Credit Committee for new and existing deals and assisting Transaction Management; Finance and other stakeholders on the implementation of deals.
• Assist the coverage banker in identifying the cross-sell of other products offered by Nedbank by keeping abreast of Nedbank's offerings in terms of quality; cost; business expectations and compliance. Support effective execution of transactions; complying with risk standards; monitoring and taking corrective action when required by modelling; researching; analysing proposals.
• Ensure deals are implemented appropriately; and adhere to policies; procedures and regulatory requirements by developing; maintaining; and running risk and pricing models.
• Build and maintain sound professional relationships by understanding stakeholder needs and consistently meeting their needs.
• Develop collaborative client and internal relationships by providing high quality advice; execution; and delivery on new and existing transactions meeting business needs.
• Meet and exceed stakeholder needs constantly by maintaining open channels of communication with internal stakeholders and ensuring smooth workflow.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Honours - Finance/CFA/ CA(SA)

Minimum Experience Level

• 3-5 years' experience in a relevant industry or Investment/ Commercial Banking

Technical / Professional Knowledge

• Business Acumen
• Business principles
• Business writing
• Data analysis
• Governance, Risk and Controls
• Principles of financial management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Relevant product knowledge

Behavioural Competencies

• Applied Learning
• Communication
• Collaborating
• Building partnerships
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

• To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.

Job Responsibilities

• Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
• Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
• Improve results by tracking and analysing financial reports against agreed measures.  
• Understand clients business and needs through proactive client relationship management according to portfolio mandate.
• Build relationships with internal stakeholders through communication and networking as determined by client needs.
• Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
• Complete tasks through planning and reviewing against set targets.
• Manage resources (time, processes and support teams) to optimize value against client expectations.
• Comply with risk standards,policies and procedures through training and development as required by group complianceframework
• Research and analyse information by using problem solving techniques to propose solutions for work challenges.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.  
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• NQF Level 5 or Higher in a Financial or Business-related field essential
• Matric / Grade 12  / National Senior Certificate

Minimum Experience Level

• 2-3 years’ experience in Business Acquisition essential
• 2-3 years' Relationship management experience would be an advantage
• Valid driver's license and own reliable transport is essential

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction

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Job Purpose

• To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability.

Job Responsibilities
Nedbank Goals:

• Grow market share; ensure client acquisition, retention and cross-selling of bank products.
• Support the achievement of the business strategy, objectives and values.
• Achieve entrenched sales objectives and targets for branch/ market.
• Manage all sales related leads efficiently and timeously .
• Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
• Drive needs-based selling through the sales staff.
• Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
• Drive client acquisition and increase digital market activity across the community.
• Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
• Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
• Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
• Ensure engaged, cared-for and focused employees.

Client Engagement:

• Ensure best rated (#1) in client service and satisfaction. 
• Ensure direct report team deliver world class service by effective use of client experience measurement tools.
• Entice clients to digital and  self-service and ensure digital adoption.
• Ensure that clients shift to self-service and digital channels.
• Understand client needs and deliver great client service to ensure client satisfaction.

Risk & Operations:

• Ensure compliance to operational and legislative requirements.
• Achieve minimum performance on Risk & Compliance audits.
• Ensure all compliance on mandatory training is completed timeously.
• Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
• Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
• Achieve effective BROTA compliance.
• Manage Frauds and Losses for Branch/ market.
• Ensure Banking Hall complies with OHASA standards.
• Ensure adherence to process mandates limits. 
• Ensure all equipment is maintained.
• Manage AML sustainability objectives.
• Achieved the required standards for monitoring assessments.
• Manage all Operations Housekeeping standards.

 Lead:

• Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
• Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
• Engage team on performance through regular performance discussions on personal and business goals.
• Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth. 
• Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
• Ensure and lead consequence management, discipline and effective employee relations.
• Manage and track staff performance and apply corrective action where applicable.
• Manage staff leave requirements.
• Manage staff on-boarding process for staff to become proficient.
• Build trusting working relationships with subordinates, managers and support departments through regular engagements.
• Manage staff resources to ensure team efficiency, productivity and full participation.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• An approved FAIS qualification (i.e. Banking or Sales)

Minimum Experience Level

• 1 - 2 years Sales and service banking experience

Technical / Professional Knowledge

• Relevant regulatory knowledge
• Customer service principles
• Staff resource planning
• Change management
• Governance, Risk and Controls
• Nedbank policies and procedures

Behavioural Competencies

• Coaching the Sales Team
• Delegation and Empowerment
• Motivating the Sales Team
• Creating a Culture of Trust
• Building Customer Relationships
• Guiding Sales Transformation
• Broadening Business Value

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Job Purpose

• To register risk events; and provide support services to Forensic Investigators; thereby ensuring that risks are recorded; investigated; actioned and reported in terms of Nedbank Risk Management Policies.

Job Responsibilities

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Influence the enhancement of business processes and methodologies.
• Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
• Liaise with stakeholders to fully understand and meet expectations and/or requirements through electronic communication providing feedback to management and stakeholders.
• Build and maintain mutually beneficial relationships by interacting with stakeholders within Group Forensic Services (GFS).
• Contribute to smooth flow of work and maintain relationships with internal and external service providers.
• Manage and prevent potential operational losses.
• Prioritise reported risk events.
• Classify risk events through assessment of category and/or type of event to ensure accurate management information on risk events provided to stakeholders
• Determine completeness of reported risk event.
• Register risk event on case management system by capturing information within timelines and escalate to management for quality assurance and distribution.
• Provide feedback to stakeholders.
• Provide administrative support services to stakeholders.
• Action requests for authentication of identity documents.
• Ensure timeous payment for services rendered, order stationery and re-imbursement of staff expenses by capturing Group Finance (GFD) vendor payments, procurement and staff re-imbursements by processing the amounts on the relevant system.
• Ensure smooth operation and service delivery to GRS by administering travel, accommodation, venue and equipment bookings per relevant policies.
• Ensure compliance to company standards by managing the asset register through purchasing, updating and maintaining it.
• Manage the onboarding process of new employees.
• Comply with risk standards and policies.
• Understand and embrace the Nedbank vision and demonstrate the values.
• Improve personal capability and stay abreast of developments in field of expertise.
• Support personal growth and enable effectiveness in performance of roles and responsibilities.
• Maintain knowledge management, and improve team success by sharing knowledge with team and ensuring that information is provided correctly to stakeholders.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Matric / Grade 12 / National Senior Certificate
• Certificate or Diploma in Criminal Justice, Forensic Investigation, or a related field

Minimum Experience Level

• 2-3 years experience in banking and/or operational back-office environment in a financial institution
• 1–3 years of experience in fraud detection, risk management, or financial crime investigation

Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Branch processes and procedures
• Client service principles
• Filing techniques
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills

Behavioural Competencies

• Applied Learning
• Collaborating
• Decision Making
• Driving for results
• Managing Work
• Quality Orientation

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Job Purpose

• To manage and oversee a team responsible for the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management. Provide input into strategic objectives and ensure delivery thereof.

Job Responsibilities

• Contribute to the development of differentiated, superior solutions (solution engineering) that meet stakeholder and business requirements.
• Ensure product and/or solution design is congruent with the required business specifications.
• Enable the realisation of the financial business benefits accruing including minimisation of operational costs.
• Contribute to the development of differentiated, superior solutions (solution engineering) that meet stakeholder and business requirements.
• Ensure business needs are met through consistent engagement and assistance to business, Provide stakeholders with appropriate insights and enable business growth through delivering analytical results, recommendations, research, analytical methods, appropriate systems and market insights.
• Understand internal and/or external client needs and requirements.
• Ensure transformational target are met.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Participate in the development and implement action plans to address issues raised in culture surveys to improve results.
• Create a client service culture.
• Achieve operational excellence.
• Encourage team to generate innovative ideas and share knowledge.
• Manage performance of staff by implementing performance agreements and ensuring a clear vision. Mentor and coach staff on identified performance gaps.
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Follow the recruitment process when recruiting talent.
• Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.
• Ensure self and staff understand and embrace the Nedbank vision and values by leading by example and re-enforcing values during meetings
• Manage the onboarding process of new employees. Produce results in line with business strategy and requirements.
• Ensure team has been allocated with a Balance Scorecard with clear measurements.
• Evaluate team performance in accordance to key indicators in Balance Scorecard Design Development Plans of the team guided by the Career Pathing framework.

Professional Exposure

• Strong proficiency in quantitative analytical techniques, data modeling, and reporting tools (e.g., Python, R, SQL, SAS).
• Familiarity with regulatory frameworks, change management, and strategic planning.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Qualification
Minimum Qualification:

• Bachelor’s degree in Statistics, Mathematics, Actuarial Science, Quantitative Finance, or a related quantitative discipline.

Preferred Qualification:

• Postgraduate degree in Statistics, Mathematics, Quantitative Finance, or Financial Engineering.
• Professional certifications such as CFA, FRM, or CQF are highly advantageous.

Minimum Experience Level

• Minimum 6 years of relevant analytical experience in the financial industry, with a strong focus on scorecard development, risk modeling, or quantitative strategy.
• Proven leadership experience, including managing teams, performance coaching, and strategic planning.
• Experience in stakeholder engagement, regulatory alignment, and business strategy execution.

Technical / Professional Knowledge

• Change management
• Client service principles
• Communication Strategies
• Diversity management
• Operations planning
• Relevant regulatory knowledge
• Strategic planning
• Business writing skills
• Quantitative analytical techniques
• Problem solving skills

Behavioural Competencies

• Earning Trust
• Coaching
• Communication
• Decision Making
• Business Acumen
• Driving for Results
• Planning and Organizing
• Delegation and Empowerment

go to method of application »

Job Purpose

• To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. 

Job Responsibilities
Client Engagement:

• Address any concerns relating to the queue flow or digital devices.
• Assist client to download online applications and resolve any log in issues.
• Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
• Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
• Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
• Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
• Educate clients and potential clients on how to subscribe and service their account.
• Educate clients on self-service, digital functionality and features.
• Facilitate a conversation with the client to assist them to complete their service needs online.
• Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
• Meet, greet, establish and clarify client needs and verify documentation and direct clients.
• Nurture strong, long-standing client relationships.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

• Accept and service cash transactions over the counter.
• Action control check list applicable to teller, enquiries and foreign functions daily.
• Balance and secure branch stock holding (e.g. cards).
• Control the queuing process and prioritise clients with special needs.
• Destroy old stock (e.g. cards) identified by reports.
• Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
• Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
• Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
• Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
• Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
• Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
• Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

• Mitigate risk by controlling counter and drop safe limits according to policy.
• Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

• Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
• Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
• Improve digital enticement and migration volumes to self-service devices and online channels.

Minimum Experience Level

• 2 - 3 years customer facing experience, preferable Retail branch experience
• 1 - 2 years Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience.
• Where applicable, foreign exchange experience.

Requirements

• Banking Services (example, Higher Certificate in Banking Services - NQF5)
• Matric / Grade 12 / National Senior Certificate
• Must have clear ITC and Criminal Record

Technical / Professional Knowledge

• Customer service principles
• Product Knowledge
• Problem solving skills
• Relationship management
• Nedbank security policies and procedures
• Governance, Risk and Controls
• Forex product

Behavioural Competencies

• Building Customer Loyalty
• Earning Trust
• Collaborating
• Managing Work
• Adaptability
• Stress Tolerance
• Continuous Learning

go to method of application »

Job Purpose

• Group Risk Analytics is the cornerstone of analytical excellence in Group Risk with a strong focus on a wide array of analytics ranging from Credit, Conduct, Financial and Operational Risk analytics. 
• Our passion is finding meaning in data and using analytical insights to influence decision making. As a member of Group Risk Analytics, you will collaborate with other analytics teams to find analytical solutions to high-value business problems. 

Job Responsibilities

• As a Quantitative Analyst within the Credit Risk Systems division, you will drive innovation and operational excellence by leveraging advanced analytics and modern data engineering practices. Your work will directly influence strategic decision-making and model sustainability across the IFRS 9 impairment landscape.

Role Purpose

• To maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives.

Key Responsibilities
Process Optimisation & Automation

• Identify and implement opportunities to streamline business-as-usual processes using data-driven insights, automation tools, and scalable analytics solutions.
• Drive the implementation and adoption of modern data workflows (e.g., cloud-based pipelines, version-controlled model groups, Risk Governance Frameworks and continuous modernisation of the platform) to improve efficiency and reproducibility.

Advanced Risk Analytics

• Apply statistical and other techniques to analyse drivers of credit risk and IFRS 9 impairments.
• Implement models using SAS, Python, or other relevant platforms, ensuring alignment with risk, finance and audit requirements.

Solution Engineering & Stakeholder Engagement

• Collaborate with cross-functional teams to design and deliver superior analytical solutions that meet evolving business needs.
• Translate complex analytical findings into actionable insights and communicate them effectively to technical and non-technical stakeholders.

Model Lifecycle Management

• Lead model optimisation and readiness assessments for SAS IFRS 9 implementations, ensuring robustness, scalability, and auditability.
• Explore and implement innovative techniques that enhance model sustainability and reusability.

Data Exploration & Ad Hoc Analysis

• Extract, clean, and analyse large datasets to support business queries, regulatory submissions, and strategic initiatives.
• Perform ad hoc analyses and respond to data requests with precision and speed, ensuring data integrity and relevance.

Compliance & Monitoring

• Ensure ongoing compliance with internal policies through proactive data monitoring and analysis.
• Support risk governance by identifying anomalies, trends, and potential areas of concern in macroeconomic forecasts used in the impairment process.
• Effective RDARR remediation of in scope reports, including the enforcement credit data standards and policies

Insight Generation & Strategic Support

• Deliver impactful insights through analytical research, system performance reviews, and marketing analytics.
• Provide recommendations that support business growth, risk mitigation, and strategic planning.

Documentation & Knowledge Management

• Maintain comprehensive documentation of models, processes, and analytical workflows to support continuity, transparency, and audit readiness.
• Documentation of business requirements and user acceptance testing, including prototyping
• Contribute to the team's knowledge base by sharing best practices and lessons learned.

Intentional growth

• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Essential Qualification

• Formal Qualification    Undergraduate degree in Statistics/Mathematics
• Post graduate degree in Statistics/Mathematics, CFA/ FRM/ CQF (preferred)

Minimum Experience Level

• 3-5 years relevant experience in an analytical environment

Types exof exposure

• Credit (e.g. risk, strategy, origination, pricing) knowledge
• Analytical/quantitative skills
• Communication and reporting skills (verbal and written)
• Intermediate programming skills (e.g. VBA, MATLAB, SAS, R), advanced SAS and SQL skills preferred / SAS accreditation.
• Excellent writing and presentation skills

Technical / Professional Knowledge

• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Microsoft Excel
• Business Acumen
• Quantitative Skills

Behavioural Competencies

• Applied Learning
• Coaching
• Communication
• Collaborating
• Decision Making
• Continuous Improvement
• Quality Orientation
• Technical/Professional Knowledge and Skills

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Job Purpose

• We are looking for a Pricing Specialist to contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management. This role provides you with exposure to various aspects of the business and opportunities to provide insights for differentiated solution.

Job Responsibilities

• Facilitate accurate and reliable business decisions and the optimisation of risk through the development and implementation of client profitability tools and pricing calculators.
• Pricing Analytics and Reporting
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Research and make recommendations for corporate citizenship initiatives in area of influence
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
• Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
• Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
• Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees.
• Assist the business to address queries by extracting and analysing data.Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
• Ensure continuity and knowledge base through documenting and recording processes and models.
• Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
• Ensure compliance to policy through data analysis and monitoring.
• Create efficiencies and streamline processes through analysis.
• Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Technical Exposure

• Proficiency in Microsoft Excel

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Qualification
Minimum Qualification:

• Bachelor’s degree in Finance/Economics/Mathematics or a related field.

Preferred Qualification:

• BCom/ BSc degree
• Postgraduate degree in Finance/Economics/Mathematics/Statistics
• Professional certifications such as CFA, FRM are advantageous.

Minimum Experience Level

• 2 years pricing or analytics related experience within banking 
• Advanced Excel experience
• Knowledge of SAS (advantageous)

Technical / Professional Knowledge

• Business Acumen
• Industry trends
• Microsoft Office
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Business writing skills
• Microsoft Excel
• Quantitative Skills

Behavioural Competencies

• Adaptability
• Applied Learning
• Earning Trust
• Communication
• Stress Tolerance
• Driving for results
• Continuous Improvement
• Technical/Professional Knowledge and Skills

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Job Purpose

• To lead the Intelligent Solutions, stream by driving the design and delivery of advanced automation and AI-driven solutions. This role ensures technical excellence through Generative AI, low-code platforms (Power Apps), enterprise AI ecosystems (AI Hub, Azure Foundry), and robust integration capabilities. The incumbent will enable scalable, fit-for-purpose solutions that integrate seamlessly into business frameworks, leveraging APIs, databases, and modern programming languages to foster digital transformation.

Job Responsibilities
Strategic Leadership

• Champion adoption of Generative AI and intelligent automation across business units.
• Define and maintain the Intelligent Solutions roadmap aligned with organizational goals.
• Conduct benchmark studies and identify leading practices in AI and automation.

Solution Design & Governance

• Facilitate design processes for automation and AI solutions, ensuring alignment with enterprise architecture.
• Review and sign off on Process Definition Documents (PDD) and Solution Design Documents (SDD).
• Ensure compliance with governance frameworks, security standards, and regulatory requirements.

Technical Delivery

• Drive implementation of AI Hub, Azure Foundry, and related platforms for solution development.
• Oversee development and onboarding of automation solutions, including Power Apps and low-code tools.
• Design and implement API-driven integrations between systems and applications.
• Ensure robust data handling through relational and non-relational databases.
• Build and maintain a repository of reusable artefacts for intelligent solutions.

Quality Assurance

• Take accountability for technical quality throughout the solution lifecycle.
• Validate user acceptance testing and ensure seamless integration into IT infrastructure.

People & Resource Management

• Lead and mentor a team of developers, analysts, and automation specialists.
• Identify and secure specialized resources and manage team performance.
• Provide coaching and technical guidance to stakeholders and team members.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• NQF Level 7 qualification in Computer Science, Information Systems, or AI-related discipline.

Essential Certifications

• Microsoft Power Platform Fundamentals
• Azure AI Engineer Associate (or equivalent)

Preferred Certifications

• AI/ML certifications (Microsoft, AWS, or Google)
• API Development and Integration
• Project Management (Agile/Scrum)

Minimum Experience Level

• 5+ years in IT solution design and delivery, with at least 3 years in automation or AI-related projects.
• Proven experience in Generative AI, low-code platforms, API integration, and enterprise AI ecosystems.

Technical / Professional Knowledge

• Business administration and management
• Change management
• Employee training/development
• Principles of project management
• Stakeholder management
• General Communication Skills
• Influencing
• Banking knowledge
• Banking procedures
• Business principles

Behavioural Competencies

• Continuous Improvement
• Execution
• Technical/Professional Knowledge and Skills
• Customer Focus
• Decision Making
• Delivering High-Impact Presentations
• Aligning Performance for Success

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Job Purpose

• To analyse; interpret; collate and present financial and non financial information in order to drive strategy; enable decision making and support Nedbank Business Units.

Job Responsibilities

• Manage the balance sheet effectively by ensuring that assets and liabilities are appropriately accounted for.
• Manage the income statements effectively by ensuring that income and expenses are appropriately accounted for (e.g. reviewing and ensuring accuracy of the general ledger accounts).
• Report on the Financial results and position by compiling, interpreting and presenting management packs.
• Assist in the achievement of Business As Usual (BAU) and strategic initiatives through accurate budgeting and forecasting.
• Build and maintain collaborative business relationships and have an understanding of the business strategy and operations through ongoing engagement with stakeholders.
• Maintain financial independence and integrity by adopting a sound level of objectivity in all practices.
• Ensure that the financial and business information adheres to audit requirements and is easily available for review by embedding good internal control processes.
• Provide management with meaningful information to make informed decisions through scenario planning, business case preparation or review and conducting feasibility studies.
• Provide ongoing support to stakeholders by addressing ad hoc queries and requests.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Chartered Accountant
• Financial/Commercial acumen and relevant qualifications (Bcom etc)

Minimum Experience Level

• 2 - 3 years experience in an accounting role.
• Compile and Manage budgets and expense.
• Have some technical understanding of Networking, Voice, Multimedia and EUC(End user computing) environments…..not essential but preferable.
• Have experience with managing contracts.
• Must have experience managing staff and direct reports.
• Will be required to compile business cases for technical projects and participate in Technology related RFP’s(Request for proposals).
• Comfortable engaging with suppliers to manage commercial and service level aspects.
• Exposure to IT environment will be an advantage in managing the specific commercial and contractual aspects of the job.
• Experience with SAP/Ariba financial systems.

Technical / Professional Knowledge

• Banking procedures
• Business principles
• Business writing
• Cluster specific operations
• Governance, Risk and Controls
• Principles of financial management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Decision-making process

Behavioural Competencies

• Applied Learning
• Communication
• Decision Making
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

• Perform the Secretariat duties of various Board committees. Coordinate the production of high-quality consolidated reports to facilitate the effective monitoring and management of the Group Risk portfolio and adhere to regulatory requirements. Assist in driving the strategic effectiveness of reporting and continually enhance the scope, format and content of reports and efficiency of reporting and governance processes.
• To plan; track; monitor and control activities of small projects to ensure that project goals/objectives are accomplished within the prescribed time frame and agreed quality through Nedbank project methodologies and people management.

Job Responsibilities

• PRODUCE REPORT - Report accurate and insightful reports to internal and external stakeholders in the form of appropriate consolidated reports to facilitate the effective monitoring and management of various risk types. Continually enhance the scope, format, and content of reports to meet the changing needs of the users/audience. Align all internal and external content across reports produced by the Risk Management Reporting CoE team.
• MANAGE PROCESSES - Coordinate the work and activities of team members. Ensure that planning for deliverables and timelines are communicated to own team members, activities and deliverables are actively managed. Ensure that the production of reports run smoothly, adequate time is available for peer and management review and that reporting timelines are met. Continually enhance processes around coordinating, compiling, consolidating and submitting these reports. Enhance the process and design of risk management reporting.
• MANAGE DATA AND INFORMATION -Gather and accurately consolidate various forms and levels of data from varied sources throughout the organisation and from the market/industry (all relevant internal and external sources). Facilitate effective use of data sources and reporting tools. Investigate and resolve data discrepancies and anomalies. Maintain electronic archives for all documentation relating to the reports produced. 
• COORDINATE/PERFORM ANALYSIS - Coordinate or provide high quality, independent and objective quantitative and qualitative analysis of data as required by the relevant board committee. Analysis of peer related data to determine the value and feasibility of reports. Provide meaningful recommendations, explanations and highlights of concerns
• FACILITATE GOVERNANCE - Perform oversight of reports and board committees’ processes in terms of adherence to Group Policies and Procedures, Regulatory requirements, and sound corporate governance principles.
• BUILD RELATIONSHIPS - Manage, maintain, and improve relationships with internal and external stakeholders.
• PROMOTE DEVELOPMENT AND LEARNING - Take ownership of your role and personal development to cultivate a deeper understanding of information to better meet requirements of internal and external stakeholders. Develop others
• SECRETARIAT FUNCTIONS OF THE BOARD MEETINGS - Coordinate activities with the Group Secretariat, prepare annual reporting matrixes, coordinate content of packs in line with charters, reporting matrixes and agendas, maintain and improve templates for meeting documentation, prepare chairman's briefings on the content of the packs, coordinate electronic packs, prepare high quality minutes.

Essential Qualifications - NQF Level

• Diploma
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• CIMA or BCom/Bsc Hons/M (Finance, Audit, Mathematics, Statistics, Accounting, Economics, Risk Management) 

Minimum Experience Level

•  3 or more years of banking experience
• Technical skills and business acumen – Risk Management and governance process
• Internal and external reporting or Committee secretariat
• Microsoft Office Products
• Credit granting, risk monitoring, analysis, develop and monitor policies and/or any risk management analyst
• SAP, MicroStrategy, SAS 

Types of Exposure

•  Building and maintaining effective cross-functional relationships with internal and external stakeholders
•  Analysing and interpreting qualitative and quantitative data
•  Interacting with various levels of management
•  Using different approaches in new work situations

Technical / Professional Knowledge

• Communication Strategies
• Governance, Risk and Controls
• Writing, editing, proofreading, layout and design skills
• Knowledge of the printing/publishing, broadcast, digital & social media industry practices & princip
• Ability to apply Integrated Marketing Communications by optimally applying the relevant communicatio
• Ability to apply creative acumen to written and visual concepts
• Experience in developing and implementing media/ advocacy and/or communication campaigns
• Ability to engage in a relevant and credible manner with internal and external stakeholders at vario
• Knowledge and understanding of business and marketing strategies and applying this to communications
• Company/Division/Cluster/Business Unit specific business knowledge

Behavioural Competencies

• Adaptability
• Building Partnerships
• Communication
• Decision Making
• Quality Orientation

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Job Purpose

• Lead end-to-end data management across a wide range of businesses and functions within Nedbank Private and Wealth Division. Drive an understanding of data management principles, processes and enterprise frameworks in alignment with the Nedbank and Divisional strategy. 

Job Responsibilities

• Manage a team of Data Stewards in establishing and implementing data management in line with Nedbank standard, methodologies and policies
• Analyse data to identify to identify gaps and issues in the data environment for corrective action
• Lead initiatives to ensure critical data to meet business requirements is accurate, complete and aligns to business context
• Provide input into, and advise on the alignment between data quality and Nedbank clusters' risk profile and risk appetite by recommending corrective action or mitigating strategies.
• Engage with stakeholders to obtain an understanding of their data quality practices to contract, manage and meet expectations and lead support for remediations.
• Support front line community by ensuring the provision of DO errors
• Support the Risk community by ensuring the trustworthiness of data through DO and data lineage
• Drive the use of advance data techniques to support the growth of the business
• Continued involvement and feedback into Divisional leadership and stakeholders as appropriate
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy,and CSI and driving the participation of the data community. Ensure issues raised in culture survey are addressed and results are improved.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Identify areas of resource inefficiencies and promote optimization.
• Identify opportunities to influence the improvement or enhancement of business processes and methodologies by researching and recommending improvement initiatives and effective ways to operate and add value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Tertiary qualification majoring in Statistics or Qualification in Databases and Decision Support Systems

Essential Certifications

• DB Certification

Preferred Certifications

• DAMA certified data management professional (COMP) or similar data management certification

Minimum Experience Level

• 5 years experience in a data and / or information technology risk management and governance environment, experience in leading a team 

Technical / Professional Knowledge

• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Information Technology concepts
• Governance, risk and controls
• Specific technology of relevant to domain
• Data base Administration (DBA) Principles and Admin Concepts
• Relational database
• Database Restore and Recoveries

Behavioural Competencies

• Applied Learning
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

• To create and increase revenue and economic profit from selected existing and new clients, effectively managing internal stakeholders and facilitating collaboration across the relevant product areas of Nedbank's wholesale clusters, in order to achieve our strategic objectives and create shareholder value.  This portfolio will include clients from the Property Finance/Real Estate Sector.

Job Responsibilities

• Achieve or exceed targets by developing and implementing account plans for clients and targeting new business.
• Identifying opportunities and project manage cross selling the full spectrum of CIB products, services and financial solutions in a sector target client base.
• Puts the client at the heart of the banking experience and delivers on the aspiration to be a great place to bank and invest.
• Displays deep knowledge of clients, their financial needs, and the sector they operate within, translating this into actionable plans and strategies.
• Co-ordination of various stakeholders to deliver simplified solutions and a bankable deal.
• Drive origination through identifying gaps and opportunities across the portfolio and drive product penetration.
• Creates and innovates a consistent client centric experience across channels to deliver a distinct competitive advantage.
• Turns innovative business ideas and solutions into viable market propositions.
• Ensure that deals executed meet the required economic profit benchmarks.
• Support the implementation process by communicating with the client and internal stakeholders, monitoring progress, gathering feedback and taking corrective action.
• Manage all risks and ensure compliance by following regulatory requirements and the bank's internal policies.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Postgraduate Degree (Honours)/CA/MBA/CFA

Minimum Experience Level

• Minimum 5 - 7 years' experience in banking, Property Finance or a corporate environment with previous focus in a sales or deal origination role.
• Alternatively, industry specific experience in a treasury or finance role within the Property Sector

Technical / Professional Knowledge

• Cluster Specific Operational Knowledge
• Communication & Presentation skills
• Risk management process and frameworks
• Principles of project management
• Relevant regulatory knowledge
• Sector knowledge and specialisation

Behavioural Competencies

• Customer Focus
• Becoming a Business Advisor
• Building Trusting Relationships
• Leveraging a Winning Sales Strategy
• Sales Disposition
• Qualifying Sales

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Job Purpose

• To facilitate and coordinate the implementation; ongoing execution and continued enhancement of effective and efficient risk management practices within Nedbank Balance Sheet Management Division (BSM) to make us world class at managing risk and so achieve our strategic objectives.

Job Responsibilities

• Develop and drive Risk strategy, budget and deliverables, and reporting processes in line with the needs and standards of the business and its strategy.
• Develop risk plans that enable the implementation of the business strategy by breaking it down into targets and obtaining approval of plan from relevant strategic committees such as EXCO; ERCO; BUCC; OPCOM etc.
• Ensure compliance with regulations and prevent losses by facilitating risk management in the business and by engaging with relevant stakeholders regarding risk related issues.
• This includes identifying potential risks, guiding strategy formulation, and implementing the Operational Risk Management Framework (ORMF) and the Enterprise Risk Management Framework (ERMF) for efficiency, effectiveness and regulatory compliance.
• Any emerging problems should be addressed by formulating and implementing a problem recognition and solving process in accordance with OMRF and EMRF.
• Ensure establishment of effective enterprise risk management committees by implementing processes that comply with the ERMF requirements and the Enterprise Risk Committee (ERCO) charter.
• Ensure alignment of area business processes to the Group Risk Framework by participating and providing information to Nedbank Risk Committees.
• Build long-term relationships and support stakeholders in reaching business objectives by keeping abreast of and sharing industry information with stakeholders.
• Maximise profit by managing operational losses within thresholds.
• Ensure the business fully complies with risk standards by revising cluster risk process guidelines.
• Mitigate risks by providing the business with relevant information; guidance and advice based on regulatory standards; compliance and audit findings.
• Evaluate and analyse area audit findings and management improvement comments; by assessing whether actions will result in improvement and by making recommendations.
• Share information and knowledge with stakeholders; peers and team to by driving awareness campaigns.
• Ensure transformation targets are met through staff recruitment, retention and training, and supplier selection.
• This includes contributing towards a culture of transformation, and embedding Nedbank's vision, values and strategy in support of the business reputation.
• Participate in, and ensure managers encourage staff to, support CSI activities that support the business strategy, eg Green Strategy.
• Ensure that issues raised in culture surveys are addressed.
• Deliver worldclass service and a client-centric culture by making any necessary interventions.
• Identify and address any resource inefficiencies through multi-skilling and resource gap management.

Essential Qualifications - NQF Level

• Bachelor of Commerce: Honours - Accounting , Bachelor of Commerce: Honours - Internal Auditing/ CA(SA)

Preferred Qualification

• CA(SA)

Minimum Experience Level

• 8 to 10 years risk management experience and 5 years in a people management position

Technical / Professional Knowledge

• Budgeting
• Business terms and definitions   
• Capacity planning
• Client service management  
• Communication Strategies   
• Diversity management
• Financial Accounting Principles   
• Governance, Risk and Controls   
• Organisational behaviour theory
• Principles of project management
• Relevant regulatory knowledge   
• Stakeholder management
• Strategic planning
• Risk Management Policies, Procedures and Best Practices(ERM and ORM Knowledge)  
• Business Reporting Skills

Behavioral Competencies

• Building Partnerships   
• Coaching
• Continuous Learning 
• Customer Focus
• Facilitating Change   
• Influencing

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Job Purpose

• To provide guidance and advice related to the integration of solutions across technologies; ensuing all outputs are in compliance with current governance and legislation and provide IT leadership based on IT and business acumen.

Job Responsibilities

• The incumbent will build, support and evolve intelligent systems that drive business improvement, automation and workflow efficiency. 
• Design, develop, and operationalize AI-powered solutions that optimize the end-to-end fraud lifecycle—from fraud detection, through prevention, to management and resolution.
• Consult and provide advice on the use of the multiple technologies. Address the needs of the bank by deploying, supporting and configuring multiple technologies.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Ensure alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements.
• Become a trusted consultant by providing trustworthy information and acknowledge if advice cannot be provided.
• Break down components of end to end design and defined logical units of work.
• Raise unallocated or missing components of design with project lead. Validate the individual design components and integrate these into end to end design.
• Ensure test strategy covers full end to end design.
• Provide integration solutions and validate the technical component design.
• Review and approve component designs.
• Consult on the resolution of high impact problem solving across. 
• Build end to end design and release to stakeholders.
• Ensure alignment to IT strategy to architecture roadmaps.
• Lead end to end design on project.
• Ensure awareness of Group Technology initiatives and standards. Support the achievement of the business strategy, objectives and values.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team.
• Obtain buy-in for developing new and/or enhanced processes to improve stakeholders' businesses.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Advance Diplomas/Bachelors degree

Essential Certifications

• Accredited where formal expert certification on technology is available JMP or MMP or equivalent

Preferred Certifications

• Emerging Technology- AI and Cloud (Azure) certifications 

Minimum Experience Level

• 10- 15 years experience in an IT environment across infrastructures of which at least 2 years in a senior role from feeder areas

Technical / Professional Knowledge

• Banking knowledge
• Business Acumen
• Business writing
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Cluster Specific Operational Knowledge
• Mentoring
• Information Technology concepts
• System Development Life cycle(SDLC)
• Role relevant related technologies
• Service orientated Architecture (SOA)
• IT Solutions Architecture
• IT Infrastructure Architecture
• Knowledge across multiple technologies
• IT Risk and security principes
• Usability and GUI techniques
• Multiple operating system
• Systems Analysis and design
• Technical/Professional Knowledge continued
• Core AI & Data Skills
• Machine Learning (ML) – model development and deployment.
• Natural Language Processing (NLP) – email and document parsing.
• AI Builder / Copilot Studio – Power Platform AI tools.
• Data Engineering – ETL pipelines, cleansing and enrichment.
• Prompt engineering and LLM Operations- especially for building, fine-tuning, and deploying LLM-powered solutions.
• Model Evaluation, Observability & Responsible AI- experience with model monitoring, drift detection, explainability and responsible AI practices (bias detection, fairness, transparency).

Integration & Automation

• Power Automate / Power Apps – workflow orchestration.
• RESTful APIs 
• Azure Functions / Logic Apps – serverless automation.
• Kafka/Elastic/Queue skills

Backend & Cloud

• Cloud Platforms – Azure (preferred), AWS.
• Dataverse / D365 – data modelling and integration.
• Java / .NET – backend development.

Additional recommended skills

• SQL / NoSQL – data querying and storage.
• CI/CD Pipelines – DevOps practices.
• Security & Compliance – data governance, access control, and auditability.
• Containerization – Docker/Kubernetes.

Behavioural Competencies

• Earning Trust
• Communication
• Collaborating
• Decision Making
• Initiating Action
• Innovation
• Work Standards
• Technical/Professional Knowledge and Skills

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Job Purpose

•  To perform administrative related processes within the business unit in accordance with authorised mandates, policies and procedures as required in line with Nedbank strategy.

Job Responsibilities

• To perform administrative oversight on all client records in line with requirements to ensure regulatory compliance with respect to FATCA / CRS, beneficial ownership, Restrictions and WLF alerts.
• Manage the input provided into new and existing business products and processes in relation to regulatory requirements to improve effectiveness.
• Stay up-to-date with legislative changes to keep in line with best practice, regulatory compliance and industry standards.
• Develop collaborative internal relationships by understanding each other’s roles.
• Assist in conducting thorough due diligence on Beneficial ownership, Fatca/Crs , Restrictions and WLF alerts
• Review the reporting and articulation of compliance and regulatory risks by stakeholders through formal and/or informal reviews, and provide input to prevent ambiguity, and ensure accurate reporting to enable management to adequately resource the compliance function to address compliance risks.
• Establish relationships with stakeholders by providing guidance, oversight and/or training to ensure compliance and regulatory risks are managed.
• Upskill and train relevant stakeholders with regulatory changes to achieve alignment and legislative compliance.
• Identify and verify the beneficial owners of legal entities, ensuring the information aligns with regulations such as FATF, AML and KYC guidelines.
• Provide advice and/or input to internal stakeholders on possible contraventions of compliance risks through early detection of such contraventions to ensure requirements set by regulatory bodies, are met.
• Maintain relationships with internal stakeholders by establishing partnerships in managing compliance risks as well as ensure an open line of communication to assist stakeholders to address compliance risks.
• Identify opportunities to influence the improvement or enhancement of business processes and methodologies by researching and recommending improvement initiatives and effective ways to operate and add value to Nedbank.
• Research and analyze public records, databases, and other relevant sources to identify ownership chains and alerts.
• Meet client needs by building and maintaining sound professional relationships and adhering to Service Level Agreements.
• Manage risks by reporting and/ or escalating and identified risks timeously.

Requirements

• Successfully completed NQF Level 7 or Higher in a Law or Compliance-related field is essential
• Compliance Institute of South Africa (CISA) - preferred, not essential Confidential
• Minimum 3-6 years experience in analysing and monitoring risk indicators in Anti-Money Laundering (AML), Counter Terrorist Financing, Sanctions Compliance in a banking environment.
• Advanced knowledge in FATCA / CRS legislation, Beneficial ownership and Restrictions. 
• Understand and Operationalise Legislation and Methodologies to ensure compliance to requirements.

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Financial Acumen
• Relevant product knowledge
• Knowledge of risk
• Relevant system knowledge

Behavioural Competencies

• Adaptability
• Building Customer Loyalty
• Continuous Learning
• Collaborating
• Work Standards
• Managing Work

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Job Purpose

• The purpose of the Data Engineer is to leverage their data expertise and data related technologies, in line with the Nedbank Data Architecture Roadmap, to advance technical thought leadership for the Enterprise, deliver fit for purpose data products, and support data initiatives. In addition, Data Engineers enhance the data infrastructure of the bank to enable advanced analytics, machine learning and artificial intelligence by providing clean, usable data to stakeholders. They also create data pipelines, Ingestion, provisioning, streaming, self service, API and solutions around big data that support the Bank's strategy to become a data driven organisation.

Job Responsibilities

• Responsible for the maintenance, improvement, cleaning, and manipulation of data in the bank's operational and analytics databases.
• Data Infrastructure: Build and manage scalable, optimised, supported, tested, secure, and reliable data infrastucture eg using Infrastructure and Databases (DB2, PostgreSQL, MSSQL, HBase, NoSQL, etc), Data Lakes Storage (Azure Data Lake Gen 2), Cloud-based solutions (SAS , Azure Databricks, Azure Data Factory, HDInsight), Data Platforms (SAS, Ab Initio, Denodo, Netezza, Azure Cloud). Ensure data security and privacy in collaboration with Information Security, CISO and Data Governance
• Data Pipeline Build (Ingestion, Provisioning, Streaming and API): Build and maintain data pipelines to:
•  create data pipelines for data integration (Data Ingestion, Data Provisioning and Data Streaming) utilising both On Premise tool sets and Cloud Data Engineering tool sets
• efficiently extract data (Data Acquisition) from Golden Sources, Trusted sources and Writebacks with data integration from multiple sources, formats and structures
• load the Nedbank Data Warehouse (Data Reservoir, Atomic Data Warehouse, Enterprise Data Mart) 
• provide data to the respective Lines of Business Marts, Regulatory Marts and Compliance Marts through self service data virtualisation
• provide data to applications or Nedbank Data consumers
• transform data to a common data model for reporting and data analysis, and to provide data in a consistent, useable format to Nedbank data stakeholders
• handle big data technologies (Hadoop), streaming (KAFKA) and data Replication (IBM Inphosphere Data Replication)
• drive utilisation of data integration tools ( Ab Initio) and Cloud data integration tools (Azure Data Factory and Azure Data Bricks)
• Data Modelling and Schema Build: In collaboration with Data Modellers, create data models and database schemas on the Data Reservoir, Data Lake, Atomic Data Warehouse and Enterprise Data Marts.
• Nedbank Data Warehouse Automation: Automate, monitor and improve the performance of data pipelines.
• Collaboration: Collaborate with Data Analysts, Software Engineers, Data Modelers, Data Scientistsm Scrum Masers and Data Warehouse teams as part of a squad to contribute to the data architecture detail designs and take ownership of Epics end-to-end and ensure that data solutions deliver business value.
• Data Quality and Data Governance: Ensure that reasonable data quality checks are implemented in the data pipelines to maintain a high level of data accuracy, consistency and security.
• Performance and Optimisation: Ensure the performance of the Nedbank data warehouse, integration patterns, batch and real time jobs, streaming and API's.
• API Development: Build API's that enable the Data Driven Organisation, ensuring that the data warehouse is optimised for API's by collaborating with Software Engineers.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Field of Study:Bcom, BSc, BEng

Preferred Certifications

• Cloud (Azure, AWS), DEVOPS or Data engineering certification. Any Data Science certification will be an added advantage, Coursera, Udemy, SAS Data Scientist certification, Microsoft Data Scientist. 

Minimum Experience Level

• Total number of years of experience:3 - 6 years
• Type of experience: Experienced at working independently within a squad and has the demonstrated knowledge and skills to deliver data outcomes without supervision.
• Experience designing, building, and maintaining data warehouses and data lakes.
• Experience with big data technologies such as Hadoop, Spark, and Hive.
• Experience with programming languages such as Python, Java, and SQL.
• Experience with relational databases and NoSQL databases.
• Experience with cloud computing platforms such as AWS, Azure, and GCP.
• Experience with data visualization tools.  
• Result-driven, analytical creative thinker, with demonstrated ability for innovative problem solving.   

Technical / Professional Knowledge

• Cloud Data Engineering (Azure , AWS, Google)
• Data Warehousing
• Databases (PostgreSQL, MS SQL, IBM DB2, HBase, MongoDB)
• Programming (Python, Java, SQL)
• Data Analysis and Data Modelling
• Data Pipelines and ETL tools (Ab Initio, ADB, ADF, SAS ETL)
• Agile Delivery
• Problem solving skills

Behavioural Competencies

• Decision Making
• Influencing
• Communication
• Innovation
• Technical/Professional Knowledge and Skills
• Building Partnerships
• Continuous Learning

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Job Purpose

• To reduce fraud losses through early detection, focusing on internal fraud by developing, maintaining, and improving fraud alerts using data from various bank data warehouses and the Enterprise Logging Platform (Elastic Stack). The role requires independent problem-solving, technical proficiency, and effective engagement with stakeholders to identify and act on fraud risks.

Job Responsibilities

• Develop, spec, and implement new fraud alerts, especially targeting internal fraud (staff-related) using data from data warehouses and the Enterprise Logging Platform (Elastic Stack).
• Maintain and enhance existing fraud alerts to ensure ongoing relevance and effectiveness.
• Gather requirements for new alerts by engaging with forensic investigators and other business areas to understand new fraud methods and identify opportunities for detection.
• Source and integrate new data feeds by collaborating with other departments and technical teams.
• Independently research and solve technical problems using available resources (e.g., Google, forums, documentation).
• Share knowledge, ideas, and technical solutions with the team to build intellectual capital.
• Ensure compliance with relevant policies, procedures, and regulations.
• Provide clear feedback and updates to stakeholders regarding alert status, fraud trends, and opportunities for improvement.
• Contribute to a positive team culture and support transformation and corporate social responsibility initiatives.

Essential Qualification

• Matric / Grade 12 / National Senior Certificate
• Plus any relevant tertiary qualification (certificate, diploma, or degree) in IT, Data Analytics, Risk Management, Forensic Auditing, or related field

Minimum Experience Level

• 5 years’ experience in a risk management, data analytics, or fraud detection environment.

Technical / Professional Knowledge

• Administrative procedures and systems
• Business terms and definitions
• Cluster specific operations
• Data analysis
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge

Behavioural Competencies

• Applied Learning
• Building Customer Loyalty
• Earning Trust
• Decision Making
• Work Standards
• Managing Work