Latest Jobs at Netsurit

Requirements:

• The IT Services Consultant must have at least 3-5+ years' experience in the IT & Networking environment and must have formal IT qualifications, ideally Microsoft roll-based certifications.
• A candidate with both the attitude and aptitude to succeed in Server/Network Support, Cloud technologies, Projects and Client services consulting will fill this position. The candidate must have a love for all things IT, have strong problem-solving skills and display an eagerness learn and grow within the Netsurit team.
• The successful candidate should have a minimum of 1 year onsite experience, based at a client.

Duties and Responsibilities:

• The IT Services Consultant will be responsible for high-end, proactive as well as reactive Technical
• Support for Netsurit client portfolio, including but not limited to:
• Design and implement projects as per client requirements and project scope
• Infrastructure security analysis and reporting
• Client documentation and policy design
• Incident management, Problem management, Resolving Service Requests, and applying
• Change Management where necessary.
• Good general understanding of the ITIL Framework and ITSM Systems
• Excellent knowledge on Microsoft technologies including but not limited to
• Office 365, Microsoft 365, Azure, Hyper- V / VMWare
• Must have a good knowledge of TCP/IP Networking protocols, VLANs, installing and configuring firewalls, managed switches, and routers.
• Must have a good understanding of network security, malware/ransomware prevention.
• Assist / mentor junior consultants and host technical workshops for the team

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Responsibilities:

Windows Server OS Management:

• Administer and manage Windows Server 2012, 2016, 2019, and 2022 environments.
• Perform regular patching using SCCM/Adaptiva and remediate failed updates.

Service Desk Operations:

• Administer ServiceNow (SNOW) for daily incident updates.
• Accept, assign, and manage incidents, tasks, and changes.

Monitoring and Reporting:

• Utilize UIM Monitoring Tool (Grafana) for server metrics and utilization.
• Use Azure Log Analytics and PowerBI for generating reports.

Virtualization:

• Administer and optimize VMWare environments.
• Manage OVM environments.

Physical Server Access:

• Access and manage Dell (iDRAC) and HP (iLO) servers.

Documentation:

• Update Standard Operating Procedures (SOP) documentation on Confluence.

PowerShell Scripting:

• Run scripts and one-liner commands for various administrative tasks.

Troubleshooting:

• Resolve issues related to offline servers, failing patches, resource over-utilization, DHCP, DNS, blocked ports, and server/directory access.

Vulnerability Remediation:

• Address VMWare tools and security risks (e.g., Sweet32) as requested by the business.

Standby Duties:

• Participate in a standby rotation (usually one week per month).

Collaboration:

• Manage tasks on Jira and log support tickets with Microsoft.
• Collaborate with other teams (Virtualization, Backup/Storage, AD, CSO, etc.).

Qualifications:

• Proven experience as a Systems Administrator or similar role.
• Strong knowledge of Windows Server OS (2012, 2016, 2019, 2022).
• Experience with SCCM/Adaptiva for patch management.
• Proficiency in ServiceNow (SNOW) administration.
• Familiarity with UIM Monitoring Tool (Grafana), Azure Log Analytics, and PowerBI.
• Hands-on experience with VMWare and OVM environments.
• Knowledge of Dell (iDRAC) and HP (iLO) server management.
• Proficiency in PowerShell scripting.
• Strong troubleshooting skills.
• Experience with vulnerability remediation.
• Excellent documentation skills.
• Ability to work in a team and collaborate with various departments.
• Willingness to participate in standby duties.

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Role Overview:

• The Revenue Operations Manager plays a crucial role in managing our CRM systems supporting revenue intelligence and sales operations for both new business (hunting) and existing account management (farming) teams. The US sales team is comprised of approximately 25 team members. The ideal candidate is highly analytical, detail-oriented, and a strong communicator who can drive efficiency, improve forecasting accuracy, and enhance revenue growth strategies. This individual will manage comprehensive sales forecasting, detailed pipeline analyses, compensation planning including commission reporting, and deliver actionable data-driven insights to optimize revenue operations and efficiency.

Your Key Responsibilities:

In this role, you'll look after several key areas: CRM Management, Sales Forecasting & Pipeline Management, Sales Commission Planning/Reporting, and Sales & Revenue Analytics.

CRM Management:

• Own and optimize Salesforce, HubSpot, Microsoft Dynamics, or similar CRM platforms to ensure accuracy, data integrity, and usability.
• Develop and enforce CRM best practices, sales enablement tools, and automation strategies.
• Knowledge of sales enablement tools (Outreach, SalesLoft, Clari, Gong).
• Support sales teams with training and adoption of tools like Outreach, SalesLoft, Clari, and Gong.

Sales Forecasting & Pipeline Management:

• Lead data-driven sales forecasting, improving revenue predictability.
• Perform pipeline analysis, identifying risks, opportunities, and trends.
• Implement and refine processes to enhance forecasting accuracy.

Compensation Planning & Commission Reporting:

• Design, manage, and refine sales commission structures and incentive plans.
• Ensure accurate, transparent commission reporting and performance tracking.
• Ensure incentive plans align effectively with strategic business objectives.
• Analyze key sales metrics, including CAC, LTV, conversion rates, and churn.

Sales & Revenue Analytics & Leadership Support:

• Build real-time dashboards, analytics, and reports to support revenue teams and leadership.
• Provide insights into sales team effectiveness, deal velocity, revenue trends, and operational efficiency.
• Identify gaps in sales processes and recommend data-backed solutions to drive revenue growth and process optimization.
• Serve as an operational advisor to the CRO/COO, delivering actionable insights.
• Provide robust data-driven insights and operational support for strategic initiatives.

In this role, you will work cross-functionally and collaboratively:

• Work closely with Sales, Marketing, Finance, the People Team and Account Executive teams.
• Align revenue operations with business goals and GTM strategy.
• Ability to influence stakeholders and drive process adoption.
• Strong communication skills to drive process adoption within teams.
• Ability to train sales teams on new tools and best practices.
• Leading change management initiatives for system and process updates

Key Performance Indicators / Goals & Desired Impact:

• Enhance the accuracy, completeness, and quality of sales forecasting.
• Streamline and improve sales processes and operational efficiency.
• Improve sales reporting quality and effectiveness.
• Strengthen the organization's data analytics capabilities for strategic business growth.
• Understanding of pricing, discounting, and deal structuring.
• Increase sales forecasting accuracy and pipeline visibility.
• Enhance sales productivity by streamlining processes and improving CRM utilization.
• Strengthen revenue analytics capabilities for better decision-making.
• Optimize compensation structures to drive sales performance and motivation.

Candidates must have these REQUIRED skills and proficiencies:

• Based in South Africa, with the ability to work at least until 2:00 pm EST (US East Coast time).
• Expert proficiency in CRM, Excel and analytical tools (Salesforce, HubSpot, Microsoft Dynamics, Power BI, or equivalent)
• Advanced analytical skills with experience in data-driven decision-making and pipeline analytics.
• Exceptional organizational skills, meticulous attention to detail, and a commitment to data integrity.
• Excellent communication skills, capable of engaging confidently with senior leadership.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong Business Acumen Familiarity with SaaS metrics, deal structuring, pricing strategies, and revenue forecasting.
• Excellent Communication & Leadership Ability to collaborate cross-functionally, train sales teams, and influence stakeholders.
• Process Optimization & Automation Experience with sales enablement tools and automation strategies.

BEST QUALIFIED CANDIDATES will have these PREFERRED additional skills:

• Prior experience in Technology, IT Managed Services, Cybersecurity, or SaaS industries.
• Familiarity with recurring revenue models (subscription/SaaS).
• SQL will be advantages.
• Prior experience with a multi-national company preferred.
• Comfortable working in a fast-paced, data-driven environment
• Prior experience as system admin for various CRM systems, analytics platforms, and revenue forecasting as well as revenue intelligence platforms. 
• Prior experience in Revenue Operations methodologies, Sales forecasting models and quota planning) advantageous.
• Adaptable and flexible to changing priorities and business needs.
• Proactive & Strategic Thinker Able to anticipate operational challenges and implement solutions.
• Detail-Oriented & Analytical Strong ability to interpret complex data and drive insights.
• Collaborative & Communicative Works effectively across departments and influences stakeholders.
• Adaptable & Growth-Oriented Comfortable navigating a fast-changing environment.
   

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Job brief

• The Contract Recruiter will play a critical role in supporting our talent acquisition efforts by managing the end-to-end recruitment process for a high volume of requisitions. This 2-3 month contract position will focus on sourcing, screening, and placing qualified candidates to meet the staffing needs of our Managed Services Provider support operations. The ideal candidate is a proactive, organized recruiter with experience in high-volume hiring, preferably in IT or managed services, who can hit the ground running and deliver results in a fast-paced environment.

Responsibilities

• Sourcing and Attraction: Utilize job boards, social media (e.g., LinkedIn, Indeed), and other sourcing channels to identify and attract top talent for roles across technical, administrative, and client-facing positions.
• Candidate Screening: Review resumes, conduct initial phone screens, and assess candidate qualifications to ensure alignment with job requirements and company culture.
• Stakeholder Collaboration: Partner with hiring managers to understand requisition needs, define job specifications, and develop effective recruitment strategies.
• Interview Coordination: Schedule and coordinate interviews between candidates and hiring teams, ensuring a seamless and timely process.
• Candidate Experience: Maintain clear communication with candidates throughout the recruitment process, providing updates and feedback to ensure a positive experience.
• Pipeline Management: Build and maintain a talent pipeline for recurring or high-demand roles, anticipating future hiring needs within the assignment period.
• Compliance and Documentation: Ensure all recruitment activities comply with employment laws and company policies, maintaining accurate records in the applicant tracking system (ATS).
• Reporting: Provide weekly updates on recruitment metrics, including time-to-fill, candidate sourcing channels, and offer acceptance rates.

Requirements

• Experience: 5+ years of experience in full-cycle recruiting, preferably in IT, managed services, or a high-volume hiring environment.
• Familiarity with AI tools and AI automation a plus.
• Must be able to pass background check
• Must be available to start immediately
• Daily 2x stand-ups and in-office Wednesdays required

Skills:

• Proven ability to manage multiple requisitions simultaneously (10-15+ requisitions at a time).
• Strong sourcing skills using platforms like LinkedIn Recruiter, Indeed, and other job boards.
• Excellent communication and interpersonal skills to engage with candidates and hiring managers.
• Familiarity with applicant tracking systems (e.g., Manatal, Greenhouse, Ashby, or similar).
• Technical Knowledge: Understanding of IT roles (e.g., helpdesk, network engineers, project managers) is a plus.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Education: Bachelors degree in Human Resources, Business, or a related field preferred, or equivalent work experience.

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Requirements:

• The IT Services Consultant must have at least 3-5+ years' experience in the IT & Networking
• environment and must have formal IT qualifications, ideally Microsoft roll-based certifications.
• A candidate with both the attitude and aptitude to succeed in Server/Network Support, Cloud technologies,
• Projects and Client services consulting will fill this position. The candidate must have a love for all things
• IT, have strong problem-solving skills and display an eagerness learn and grow within the Netsurit team.
• The successful candidate should have a minimum of 1 year onsite experience, based at a client.

Duties and Responsibilities:

• The IT Services Consultant will be responsible for high-end, proactive as well as reactive Technical
• Support for Netsurit client portfolio, including but not limited to:
• Design and implement projects as per client requirements and project scope
• Infrastructure security analysis and reporting
• Client documentation and policy design
• Incident management, Problem management, Resolving Service Requests, and applying
• Change Management where necessary.
• Good general understanding of the ITIL Framework and ITSM Systems
• Excellent knowledge on Microsoft technologies including but not limited to
• Office 365, Microsoft 365, Azure, Hyper- V / VMWare
• Must have a good knowledge of TCP/IP Networking protocols, VLANs, installing and configuring firewalls, managed switches, and routers.
• Must have a good understanding of network security, malware/ransomware prevention.
• Assist / mentor junior consultants and host technical workshops for the team

go to method of application »

Overview

• We are looking for a Personal Assistant to support the Group Managing Director of a rapidly growing international business and his busy family. This role demands a highly organized individual with exceptional attention to detail, strong problem-solving skills, and the ability to "roll up sleeves and get stuck in" meaning it's not just a desk job. The ideal candidate must be able to multitask and balance both personal and professional responsibilities and mini projects.

Key Responsibilities

Calendar & Schedule Management (Medium Priority)

• Manage the MD's daily, weekly, and monthly calendar.
• Schedule, reschedule, and cancel meetings as needed.
• Send meeting reminders and confirmations.
• Coordinate complex scheduling with multiple parties.
• Block time for focused work, preparation, and personal commitments.
• Consider time zones for international meetings.

Administrative & Communication Management (Medium Priority)

• Draft correspondence and emails on behalf of the MD.
• Filter phone calls and take messages.
• Send thank you notes and follow-ups.
• Coordinate internal communication with team members.
• Maintain password and access information.
• Back up important documents and files.
• Renew vehicle license discs, track service dates, and schedule appointments.
• Conduct basic medical aid administration (e.g., capturing expenses, reconciling savings, liaising with providers).

Travel Arrangements (Medium Priority)

• Research and book flights, hotels, etc.
• Create detailed travel itineraries.
• Organize visa applications and travel documents, including travel insurance.
• Prepare expense reports for business trips.
• Schedule meetings and events around travel plans.
• Manage loyalty program memberships and preferences.
• Handle travel changes and disruptions in real-time.

Family & Household Management (High Priority)

• Provide supervision, support, mentoring, and guidance for the MD's three daughters (ages 21 and 17-year-old twins), especially when he travels.
• Occasionally transport daughters to and from school, activities, social visits, and appointments when the driver is unavailable.
• Stay overnight at the MD's home to provide additional adult supervision while he is traveling.
• Manage the collection and renewal of doctors' scripts for family medication.
• Fulfill medication needs based on doctors' scripts.
• Make personal appointments (medical, dental, etc.) for family members.
• Coordinate household services (cleaning, repairs, etc.).
• Assist with purchasing gifts for family, friends, and business contacts.
• Arrange family travel and activities.
• Manage personal subscriptions and memberships.
• Oversee household tasks, schedules, and housekeeping duties in conjunction with household staff.
• Monitor the household schedule and ensure all tasks are completed as necessary.

Personal Support & Errands (High Priority)

• Run general errands (e.g., picking up and delivering packages and documents).
• Ensure regular maintenance of vehicles by having them cleaned and serviced.
• Take bicycles and other equipment for cleaning, maintenance, servicing, and repairs.
• Perform online and in-store shopping, including grocery shopping and maintaining a well-stocked pantry.
• Collaborate with house staff to maintain supplies, groceries, and essentials.
• Buy and sell personal items on social media platforms.
• Assist with personal shopping, specialty item sourcing, and additional errands.
• Update social media profiles and content as needed.

Meeting & Event Support (Low Priority)

• Set up conference rooms and virtual meeting technology.
• Arrange catering for in-person meetings.
• Coordinate with external participants.
• Research and book venues for events.
• Coordinate with vendors and service providers.
• Send invitations and track RSVPs.
• Manage event logistics and schedules.
• Organize family events.

Office & Financial Administration (Medium Priority)

• Manage office supplies and equipment.
• Organize and maintain filing systems (physical and digital).
• Handle incoming and outgoing courier deliveries.
• Process invoices and payments.
• Track business expenses and prepare reports/reconciliations.
• Capture and reconcile credit card expense slips and organize receipts.
• Maintain receipt organization.
• Coordinate with accounting/finance departments.
• Manage petty cash and reimbursements.
• Track subscription and recurring payments.
• Manage cloud storage organization.

Mini Project & Business Support (Medium Priority)

• Track mini project deadlines and milestones.
• Prepare status reports and updates.
• Coordinate with team members.
• Organize mini project documentation.
• Conduct research for mini projects.
• Create and maintain mini project timelines.
• Facilitate communication between stakeholders/service providers.
• Assist with client gift selection.
• Coordinate client visits and hospitality.
• Track client preferences and special requirements.
• Assist with presentation creation.
• Provide technical support for devices.
• Research and recommend productivity tools.

Qualifications & Requirements

Essential Requirements

• Minimum of 3 years of proven executive-level experience as a Personal Assistant.
• Driver's License (non-negotiable), with at least 3 years of capable and confident driving, including a clean driving record.
• Matric Certificate (Bachelor's degree/diploma or equivalent tertiary education is advantageous).
• Fluent in English (first language).

Technical Skills

• Strong IT proficiency in Word, Excel, Outlook, MS Teams, Google, etc. (this will be checked).
• Experience with accounting software, project management tools, and ChatGPT would be advantageous.
• Proficiency with various office software and digital tools.

Personal Attributes

• Positive, can-do attitude.
• Supportive and serving nature.
• Exceptionally strong attention to detail.
• Exceptional organizational and time management skills.
• Strong written and verbal communication abilities.
• Discretion and confidentiality.
• Problem-solving mindset.
• Ability to work independently and take initiative.
• Strong and diligent work ethic.
• Flexibility with working hours.
• Ability to adapt to changing priorities and manage multiple tasks efficiently.