NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great...
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Your day at NTT DATA
- As a Senior Cross Technology Sales Specialist at NTT DATA, you'll play a key role in driving our business forward by identifying new opportunities and landing qualified leads. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base. You'll leverage your expertise to present tailored solutions that meet the diverse needs of our clients. From engaging directly with clients at various levels to working closely with internal subject matter experts, your day will be dynamic and filled with opportunities to make an impact.
- You'll spend a significant amount of time actively involved in the sales process, collaborating with client managers and pre-sales architects to design the best solutions for our clients. By building and nurturing excellent relationships with both new and existing clients, you'll develop new business channels and territories, ensuring that we stay ahead in the competitive landscape.
- Your role will involve supporting the entire sales process, from understanding client business goals to preparing and conducting workshops and presentations. You'll articulate the value of our solutions in a way that resonates with our clients, using your in-depth knowledge to personalize recommendations that align with their needs.
- By staying informed about market trends and competitive strategies, and leveraging relationships with technology vendors, you'll drive the closure of sales and ensure we deliver exceptional value to our clients. As a senior specialist, you'll also contribute to building our internal knowledge base by sharing best practices and insights.
- With a client-centric approach, you'll address technology conceptual challenges, craft innovative solutions, and use your advanced negotiation skills to achieve sales targets. You'll support the wider territory sales plan and execute your strategy to discover and close new opportunities, making a significant contribution to our success.
To thrive in this role, you need to have:
- Advanced sales experience in a technology or services environment.
- Proven success in achieving and exceeding sales and financial goals.
- Demonstrable experience in solution-based selling with a track record of sales over-achievement.
- Proficiency in developing and nurturing meaningful customer relationships up to senior leadership levels.
- Skill in delivering engaging sales presentations.
- Experience with team selling approaches.
- Knowledge of competitors and the ability to apply successful sales strategies. \
- Strong negotiation skills to craft solutions that are beneficial to customers, partners, and the organization.
- Attention to detail in maintaining accurate sales forecasts and close plans.
- A bachelor’s degree in information technology/systems, sales, or a related field.
- Industry/Vendor sales certifications required.
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Your day at NTT DATA
Role Purpose
- The Technical Operations Specialist ensures the availability, performance, and security of mission‑critical IT systems, with strong focus on SAP landscapes, cybersecurity, networking, and vendor governance. The role supports high‑volume logistics/supply chain operations by ensuring resilient, secure, and well‑managed technical environments.
Key Responsibilities
SAP Hosting & Operations
- Working with the assigned SAP TLM on the account, have working knowledge around the SAP landscapes across on‑premises and/or cloud platforms.
- Working with SAP Basis teams, ensure effective management of SAP application servers, ASCS/SCS, database platforms, and integration components.
- Co-ordinate and assist in SAP transports, change management, and kernel/patch activities.
- Working knowledge of SAP high availability through clustering, virtualization, backup and DR.
SLA & Availability Management
- Interpret and enforce hosting and security SLAs.
- Ensure alignment to RTO/RPO requirements.
- Manage escalations, incident response, and vendor accountability.
SAP Technical Knowledge Requirements
- Understanding of SAP architecture (app servers, message/enqueue servers).
- SAP CTS/CTS+ transport paths and governance.
- Database concepts (backup, log replay, performance basics).
- SAP Router, LDAP/AD integration, SAP Cloud Connector.
- SAP GRC Firefighter, SoD principles, password and access policy enforcement.
Cybersecurity Operations
- Knowledge of endpoint protection, SIEM, antivirus, vulnerability management.
- Understanding of incident response and threat prevention strategies.
- IAM principles, security hardening, and audit/compliance processes.
Network & Connectivity Management
- LAN/WAN fundamentals, routing, switching.
- VLAN segmentation, DMZ concepts, subnetting, IP planning.
- Firewall rules (Fortinet, Cisco, Palo Alto), VPN, SD‑WAN.
- SAP-specific connectivity (SAP Router, port requirements, interface troubleshooting).
Logistics & Supply Chain IT Support
- Support WMS, TMS, SAP WM/EWM, MM, SD.
- Minimize downtime affecting picking, receiving, dispatching, and invoicing.
Incident Leadership & Problem Management
- Lead teams through outages and major incidents.
- Conduct root-cause analysis and implement long-term improvements.
Stakeholder Communication
- Communicate clearly with technical and non‑technical audiences.
- Provide transparent updates during incidents.
Team Leadership & People Management
- Lead, coach, and support technical teams.
- Foster accountability and continuous improvement.
Required Skills & Experience
- Strong SAP operational understanding.
- Cybersecurity fundamentals and prevention strategy expertise.
- Networking knowledge: routing, VLANs, WAN/LAN, firewalls.
- Experience with SAP hosting environments.
- Vendor/SLA management.
- Exposure to logistics/supply chain systems.
Required Qualifications
- Logistics/supply chain or 24/7 operations experience.
- SAP certification and worked experience.
- Cloud (AWS/Azure)
- Cybersecurity certifications.
- ITIL Foundation/Intermediate.
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Role summary:
- We’re looking for a strategic and forward‑thinking Global Compensation Market Intelligence Leader to shape and drive our worldwide compensation programs. In this role, you will ensure our total rewards strategies are globally scalable, locally relevant, and fully aligned with our enterprise guidelines, compensation philosophy, and business priorities.
- You will lead a high‑performing team responsible for core compensation operations—including market survey participation, data analysis, salary range design, geographic differential modeling, and ongoing program maintenance—delivered consistently across all regions.
- Beyond operational excellence, you will be the organization’s hub for market intelligence. You’ll develop compelling insights and materials—presentations, infographics, communication channel content, and more—that help leaders understand current labor market dynamics and anticipate emerging employment trends. Your work will equip decision‑makers with the clarity and foresight needed to navigate a rapidly evolving talent landscape.
Key Responsibilities:
- Lead the planning and execution of global compensation processes, including annual salary planning, incentive planning, LTIP Planning benchmarking, pay governance, job architecture, and global pay programs.
- Ensure compensation solutions are scalable across regions, aligned with global strategies, and adaptable to local legal and regulatory requirements.
- Partner with regional and country Total Rewards leaders with their People & Culture business partners to cocreate compensation solutions that balance global consistency with local relevance and business needs.
- Actively track and manage compensation-related costs globally, ensuring programs are cost-effective and aligned with budget expectations.
- Develop scalable, globally aligned compensation strategies that support the business in attracting, retaining, and motivating talent, while adhering to our compensation guiding principles.
- Identify and drive process improvement opportunities to simplify compensation practices and enhance the manager and employee experience.
- Support enterprise-wide transformation by ensuring consistent compensation frameworks post-M&A, helping unify legacy organizations under a common structure.
- Develop and maintain clear, user-friendly communications, training materials, and documentation to support effective program understanding and adoption. Monitor global market trends, pay equity practices, and regulatory changes to inform program design and enhancements.
- Craft market intelligence and insights that equip the Total Rewards Partners and People & Culture Business Partners with global as well as local trends and competitor practices
- Collaborate with HRIS, Finance, and other partners to ensure systems and processes enable accurate, timely, and efficient program delivery.
- Champion operational excellence, data integrity, and governance across all compensation activities globally.
Qualifications and Experience:
- 15+ years of experience in global compensation, including managing and executing compensation programs in complex, international environments.
- Demonstrated expertise in tracking and managing compensation costs and aligning rewards strategy with financial goals. Strong knowledge of global compensation practices, compliance requirements, and evolving market trends.
- Proven ability to lead cross-functional initiatives with operational rigor and strong stakeholder collaboration.
- Strategic mindset with a hands-on, solution-oriented approach.
- Excellent communication skills, with the ability to translate complex data and concepts into actionable insights for business leaders.
- Proficiency with compensation tools and platforms (e.g. HRIS).
- Experience in post-merger integration or transformation environments is a strong advantage.
- A global mindset and passion for building reward programs that support a diverse and high-performing workforce.
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Your day at NTT DATA
- The Director, Account Based Marketing (ABM) is a leadership role, responsible for executing the ABM strategy to drive growth and engagement across regions, as well as being responsible for driving the ABM strategy across multiple countries.
- Through the execution of the ABM methodology, this role is accountable for driving a significant uplift in engagement with clients to retain and expand their engagement with the organization, ultimately driving long term sustainable growth in accounts and across countries/regions.
- This role is responsible for collaborating closely with the local/regional sales, marketing and other cross functional teams to plan, execute and drive ABM programs into identified clients.
- Accountable for spearheading the organization's strategic ABM program approach (1:1 or 1:few or 1:many), this role works with relevant marketing hubs to deliver compelling campaigns and content and ensuring the right clients and ABM construct and approach for global campaigns.
- This leadership role is responsible for leading, managing, coaching and mentoring a team of ABM professionals, fostering a culture of innovation, collaboration, and continuous improvement whilst focusing on achieving operational excellence.
Key responsibilities:
- Defines the ABM strategy and approach, working closely with relevant sales and marketing leads.
- Translates the needs of the customer to personalized ABM programs aligned to business goals and objectives.
- Delivers against KPIs identified and aligned to business targets.
- Identifies, plans and implements the ABM program approach aligned to business priorities, goals and identified client needs, working closely with relevant marketing teams.
- Manages, defines and supports the best ABM approach and tactics for global campaign and brand initiatives such as Tour de France.
- Works across multiple areas with local/regional sales and marketing teams on the identification and execution of key accounts and cluster campaigns based on client insights.
- Drives and demonstrates ABM adoption and performance in achieving business goals.
- Acts on insight to ensure continued evolution and focus on driving pipeline results.
- Manages and communicates with key stakeholders and executives across regions/wider business to ensure demonstration of impact of ABM with clients and sales.
- Manages, and provides coaching and mentoring to team members.
To thrive in this role, you need to have:
- Significant ability to influence others to drive for results.
- Excellent sense of teamwork and collaboration.
- Effective communication skills (written/verbal) to achieve specific objectives.
- Excellent ability to gain others' support for ideas, proposals, projects and solutions.
- Excellent ability to be flexible and independently meet deadlines.
- Significant knowledge of web 2.0, search, wikis and interactive elements and appropriate use.
- Significant ability to develop, maintain and strengthen partnerships/relationships and establish credibility with others inside and outside the organization who can provide information, assistance and support.
- Significant understanding of multi-channel engagement data, behavioral data and predictive data, in order to leverage same for optimization of client engagement.
- Significant program management skills with the capability to juggle a range of projects and consistently deliver results.
- Full range of technical marketing skills including, insight development, messaging development, campaign planning and activation and marketing performance management.
- Strategic vision for account-based marketing that aligns with overall business goals.
- Significant understanding of account-based marketing principles and practices, with a focus on delivering personalized experiences to target accounts.
- Significant proficiency in using data and analytics to inform marketing strategies and measure the impact of ABM initiatives.
- Significant leadership experience in managing teams, driving initiatives, and mentoring staff members
- Significant budget management skills to allocate resources effectively and measure ROI.
- Significant creative thinking to develop innovative ABM approaches that differentiate the organization from competitors.
- A focus on achieving tangible business outcomes through ABM efforts, such as pipeline growth and revenue generation.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in marketing, business, communications, or a related field.
- Certifications in ABM, digital marketing, or relevant IT domains can provide a competitive advantage.
Required experience:
- Significant demonstrated experience in a technology and/or business environment, preferably a global organization.
- Significant demonstrated experienced gained within a Marketing or Marketing Communications or On-line Agency role.
- Significant demonstrated ABM experience – particularly in the world of 1: few execution.
- Significant demonstrated experience managing and leading a Marketing team, preferably an ABM team.
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Your day at NTT DATA
- The Lead Inside Sales Client Manager has significant inside sales experience. This is a transactional role that is focused on current clients with the opportunity to engage through programmatic use cases and digital channels to acquire their technology needs.
- The Lead Inside Sales Client Manager mines for new sales opportunities within an assigned account list.
- The Lead Inside Sales Client Manager uses a proactive and systematic approach to work through the assigned account list which is done by leveraging company tools and methodologies to understand the client’s implicit and explicit needs.
- This role acts as an informal team lead.
Key responsibilities:
- Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
- Minimizes churn and maximizes retention in assigned accounts.
- Drives client satisfaction throughout the entire lifecycle of the clients’ buying process.
- Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
- Uses the company’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
- Presents new and additional offerings to clients.
- Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
- Builds relationships with clients and displays an interest in and knowledge of the client environment.
- Identifies opportunities for up-selling of solutions and services and display superior telephone etiquette.
- Identify sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4.
- Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalate identified problems for investigation and resolution.
- Adheres to Finance standards and procedures to reduce costs and report associated risk.
To thrive in this role, you need to have:
- Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on the company's business requirements. Developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
- Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them, and being seen as a trusted advisor.
- Sales solution skills. The knowledge of the company's offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to a specific client and prospect needs and outcomes.
- Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
Academic qualifications and certifications:
- Relevant High School Diploma or Certification.
Required experience:
- Significant demonstrated experience in a similar role in a similar environment.
- Significant sales and client engagement experience.
- Significant demonstrated experience negotiating with clients and vendor.
- Significant demonstrated experience analyzing commercial information.
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Your day at NTT DATA
- The Skilled Services Technician has solid relevant experience and is responsible for basic equipment setup and configuration of associated software at client sites.
- This role collaborates and works closely with the engineering team to provide install and break/fix functions for clients and may also install and test both new software and/or hardware.
- This role is required to maintain both servers and/or network hardware and will also diagnose and troubleshoot hardware failures and provide technical support, escalating unresolved issues when appropriate.
- The Skilled Services Technician provides telephonic, remote, and on-site support to clients and often acts as an informal team leader.
Key responsibilities:
- Provides support when problems arise and maintains a log and/or list of all the required repairs.
- Carries out routine server and/or network maintenance tasks.
- Does setup and maintenance of backup systems for desktops and file servers.
- Engages with clients and may assist with software and hardware installation and break/fix function at levels of complexity requiring considerable judgement and initiative.
- Ensures the operational hardware and the associated software are installed on client sites.
- Tests installations and assist with fixing performance issues of installed software, escalating problems where applicable.
- Contributes to client engagement and the success of the team by working with the team to ensure a quality solution for the client.
- Proactively monitors the ITSM queues.
- May act as an informal team leader.
- Performs any other related task as required.
To thrive in this role, you need to have:
- Displays excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Good problem-solving skills.
- Ability to work as part of a team and communicate and work across different cultures and social groups.
- Ability to place the client at the forefront of all interactions, understanding their requirements and creating a positive client experience.
- Ability to adapt to different requirements/scenarios.
- Active Directory knowledge (moving of user/computers accounts between OUs/disabling computers).
Academic qualifications and certifications:
- IT diploma or equivalent IT qualification.
- Relevant vendor and product certification together with the required vocational training completed preferred.
- A+ certification is beneficial, but not crucial.
- Network +
- Security +
- Cloud +
- Entry Level Microsoft is beneficial.
- ITIL Foundation
- Azure Fundamentals beneficial.
Required experience:
- Solid demonstrable related experience grained within a similar IT environment.
- Solid demonstrable related experience with the relevant operating systems on server platforms.
- At least 2 years of worked experience in the same of similar role.
- The sucessful person much have their own vehicle as a non negotaible requirment for this role.
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Your day at NTT DATA
- The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. A key focus for this role, is professional support to the Executive Leadership Team at the client office, extending to visiting VIP's from the new Holding Company.
- Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients.
- The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems.
- This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions.
- The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required.
Key Responsibilities:
- Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational.
- Performs necessary checks, apply monitoring tools and respond to alerts.
- Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail.
- Assists in analyzing, assigning, and escalating support calls.
- Investigates third line support calls assigned and identify the root cause of incidents and problems.
- Reports and escalates issues to 3rd party vendors if necessary.
- Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company.
- Proactively identifies opportunities for work optimization including opportunities for automation of work.
- Coaches L2 teams for advance technical troubleshooting and behavioral skills.
- May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
- May work on implementing and delivering disaster recovery functions and tests.
- Performs any other related task as required.
Knowledge and Attributes:
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
- Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
- Relevant certifications include (but not limited to) -
- CCNP or equivalent certification.
- CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP.
- VMware certified Professional: DATA Centre Virtualization.
- VMware Certified Specialist – Cloud Provider.
- VMware Site recovery Manager: Install, Configure, Manage.
- Microsoft Certified: Azure Architect Expert.
- AWS Certified: Solutions Architect Associate.
- Veeam Certified Engineer (VMCE).
- Rubrik Certified Systems Administrator.
- Zerto, pure, vxrail.
- Google Cloud Platform (gcp).
- Oracle Cloud Infrastructure (oci).
- SAP Certified Technology Associate - OS dB Migration for SAP NetWeaver 7.4.
- SAP Technology Consultant.
- SAP Certified Technology Associate - SAP HANA 2.0.
- Oracle Cloud Infrastructure Architect Professional.
- IBM Certified System Administrator - WebSphere Application Server Network.
Required experience:
- Seasoned Managed Services experience handling complex cross technology infrastructure.
- At least 6 years of worked experience in the same or similar role.
- Seasoned experience required in Engineering function within a medium to large ICT organization.
- Seasoned working knowledge of ITIL processes.
- Seasoned experience working with vendors and/or 3rd parties.
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Key Responsibilities
Financial Leadership & P&L Ownership
- Own and manage the end-to-end P&L for the Cloud and Security practice
- Drive revenue growth, margin improvement, and cost optimization
- Monitor key financial KPIs (GM, OM, utilization, realization, backlog, revenue leakage)
- Provide financial insight to support strategic and operational decisions
Financial Planning & Forecasting
- Lead annual budgeting, monthly and quarterly forecasts, and long-range financial planning
- Partner with practice leadership on growth plans, investments, and headcount planning
- Ensure forecast accuracy and proactive risk/opportunity identification
Pricing, Deals & Commercial Governance
- Act as the finance lead for large deals, renewals, and transformations
- Support pricing strategy, deal structuring, margin analysis, and risk assessment
- Review contracts for financial compliance (pricing, billing, revenue recognition)
- Ensure adherence to financial governance and approval frameworks
Business Partnering
- Serve as a trusted advisor to Practice Heads, Delivery Leaders, and Sales
- Translate financial data into actionable business insights
- Influence decision-making through scenario modeling and ROI analysis
Operational Finance & Controls
- Oversee project financial performance (billing, WIP, revenue recognition)
- Ensure compliance with GAAP/IFRS, internal controls, and audit requirements
- Identify and mitigate financial risks across delivery and commercial operations
Performance Management & Reporting
- Develop and present executive-level financial dashboards and reviews
- Analyze trends, variances, and root causes; recommend corrective actions
- Drive continuous improvement in financial processes and tools
Team Leadership
- Lead and develop a team of finance managers/analysts/business partners
- Set clear objectives, coach talent, and build a high-performing finance organization
Key Stakeholders
- Practice & Portfolio Leaders
- Sales & Account Management
- Delivery & Operations Leaders
- Group Finance, FP&A, and Controllership
- Legal, Procurement, and HR
Required Qualifications
Education
- Bachelor’s degree in Finance, Accounting, Economics, or related field
- MBA, CPA, CFA, or equivalent preferred
Experience
- 15+ years of finance experience in IT Services, Consulting, or Technology in a Divisional CFO or Head of Finance role
- Strong experience in P&L management and business partnering
- Proven track record supporting large-scale deals and complex delivery models
- Experience with global delivery and multi-geo financial management
Skills & Competencies
- Deep understanding of IT services economics (T&M, Fixed Price, Managed Services)
- Strong financial modeling, forecasting, and analytical skills
- Executive communication and influencing skills
- Ability to balance strategic thinking with operational execution
- Advanced proficiency in Excel, ERP systems (SAP/Oracle), and BI tools
Key Success Metrics
- Revenue growth and margin improvement
- Forecast accuracy and financial predictability
- Deal margin quality and risk mitigation
- Cost efficiency and utilization improvement
- Stakeholder satisfaction and decision impact
Method of Application
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