Latest Jobs at Pick n Pay Stores Limited

• To manage resources in order to maximize turnover and minimize shortage. Ensures that standards, processes and policies are adhered to.
• Assertive
• Attention to Detail – work according to laid down procedures and processes
• Meet deadlines
• Accurate
• Work Shifts – including night shifts when required
• Complete work accurately and timeously
• Communicate
• Conscientious (by the book)
• Matric Grade 12
• Must be PC Literate – able to print, receive and send emails
• All Applicants needs to pass the supervisor numeracy test
• Must have 1 Year experience in retail environment.
• Location: Polokwane

Key Responsibilities:

• Correctly receives all deliveries to stores, and dispatch of returns to vendors. Responsible for disposal of stock in terms of company policy – Waste etc.
• Ensures all deliveries are received in terms of Standard Operating Procedures Manual (SOP)   
• Ensures all returns, ie, Goods, Equipment and Recyclables are processed in terms of Standard Operating Procedures Manual (SOP)      
• Must meet all deadlines for receiving as per SOP Requirements
• Ensures receiving and areas of responsibility as detailed in receiving Check Lists are adhered to as per requirements
• Immediately reports all checklist failures to relevant persons as detailed therein
• Completes all required documentation and files as required for receiving End of day procedures
• Reject stock / delivery when standards/processes rules not adhered to
• Responds to queries on DC Claims
• Ensures that housekeeping standards inside and outside.  
• Ensures that safety standards are adhered to in terms of receiving practice and use of equipment

End Date: January 18, 2026

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• Online shopping features (product catalogue, product recommendations, cart e.g.)
• Grocery shopping features (Lists, alternatives, promotions e.g.)
• Degree or diploma in Business Science, Computer Science, Engineering or similar relevant field is beneficial 
• 5 Years working experience as a Product owner or Product Manager 
• Previous working experience as a Mid - Senior Product Owner or experience in tech, start-ups and other high-tech development intensity environments 
• In-depth knowledge of Agile process and principles 
• Proficient in the Atlassian tool suite

Set Product Vision and direction  

• Contribute to creating and evolving the company-wide product strategy with the leaders of the division. 
• Own the strategic roadmap and ensure alignment with organisational goals and market demands. 
• Drive annual strategy sessions to ensure KPI alignment with the business and the Product roadmap. 
• Be close to and represent the data or research findings of how your product/platform users behave and what they want/need 
• Demonstrate leadership and communication skills with success in influencing all levels cross-functionally 
• You are responsible for communicating the product vision to all key stakeholders across the broader organisation.   

Maintain Product Feature Roadmap and Backlog    

• You will lead complex cross-dependency solutioning and manage the end-to-end product development, from planning to delivery, ensuring seamless integration with all our third-party providers. 
• You will be responsible for the implementation of backlog creation and management. Ensuring prioritization of key business drivers across multiple stakeholders, and ensuring this is communicated to all stakeholders, including the development team. 
• As part of prioritisation, you will assess the business value, develop business cases, and prioritise stories, epics, and themes to ensure work focuses on those with the maximum value aligned with product strategy.    

Product Performance & Optimisation 

• Bring a high degree of commerciality, with a focus on customer and business impact, ensuring the commercial sustainability of the products we launch. 
• Make decisions, strategy, priority, and impact visible and understood via roadmaps, one-pagers, reports, and (most importantly) great conversations. 
• Measure and present results and progress toward product goals. 
• Lead on selecting product input metrics that influence the strategic business output metrics and contribute to establishing KPIs 
• Define the necessary metrics and reporting to continuously track the performance of the product.  

Product Excellence in Process & Delivery  

• Ability to focus on the right priorities, aligned with the strategy and our target customer segments, and quantified/prioritised using tools such as MOSCOW and Business scoring.  
• Prioritise time to market using a minimum viable product. Challenge hard on must haves versus nice to haves. Ensure the discipline of hypothesis-driven development. 
• Product one pagers are developed with usefulness for the entire organisation, defining the product challenge/opportunity and with the appropriate approach to the solution. 
• Manage and maintain your domain roadmaps. 

Competencies:

• This role requires experience managing complex system integrations and cross-domain dependencies to implement the best customer solutions.
• You will be required to collaborate closely with cross-functional product teams in business areas including our e-commerce head, merchandising & promotion teams for customer service, advanced data analytics, and technology.
• A successful candidate will drive the success of our e-commerce grocery business. 
• The role oversees the development of key products and services alongside the product owners in the e-commerce Pod.

Closing date: 19 January 2026

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• To lead the analytics and data science function, delivering advanced analytical insights, predictive models, and other AI/ML solutions that drive commercial impact, operational efficiency, and customer engagement for Pick n Pay.
• This role is accountable for building and managing a high-performing team of analysts and data scientists, overseeing the analytics and data science roadmap, implementing a demand process for analytics and data science requests, and ensuring the effective embedding of insights into decision-making across the organisation.
• The Senior Manager works closely with business stakeholders to identify opportunities, scope analytical projects, and measure value delivered.
• Minimum: Bachelor’s degree in Data Science, Statistics, Computer Science, Mathematics, or related field.
• Preferred: Master’s or PhD in a quantitative discipline; certifications in AI/ML or advanced analytics tools (e.g.,Python, R)
• Minimum: 8+ years in analytics or data science, with at least 3 years in a leadership role.

Preferred:

• Retail/FMCG analytics experience
• Proven delivery of predictive and prescriptive analytics solutions at scale
• Experience managing hybrid teams and multiple concurrent projects
• Strong commercial acumen
• Proficiency in analytics tools and technologies including Snowflake, Microsoft SQL Server, Python, Power BI, BigQuery, Redshift or comparable platforms.
• Working knowledge of statistical modelling, machine learning, and advanced analytics foundations such as regression, decision trees, random forests, gradient boosting, clustering, feature engineering, crossvalidation
• Git basics - code review and collaboration
• Experience turning raw data into actionable insights through advanced modelling

Competencies

• Cognitive: Strategic thinking, Analytical capability, Problem solving, Judgement & decision-making.
• Personal: Drive, Curiosity, Resilience, Accountability.
• Interpersonal: Stakeholder engagement, Collaboration, Influence.
• Communication: Data storytelling, Executive presentation, Negotiation.
• Functional: Advanced analytics, Data science, Machine learning, AI, Statistical modelling, Data visualisation, Experiment design.
• Leadership: Team leadership, Capability building, Change management.

Key Responsibilities

• Define and execute the analytics & data science strategy, aligned to enterprise data objectives and business priorities.
• Lead the development, deployment, and maintenance of predictive models (price elasticity and optimization, promo effectiveness, demand forecasting), customer segmentation and recommendation systems to enable proactive decision making across the organization.
• Lead experimentation practices such as A/B testing, control group design and causal inference to validate impact before scaling solutions
• Ensure ethical, transparent, and privacy-compliant use of AI/ML techniques.
• Partner with business units to embed insights into decision-making and measure impact on KPIs.
• Collaborate with Data Engineering and Reporting teams to ensure timely access to quality data for analysis and model development
• Define and oversee end-to-end data science project lifecycles — from problem framing to deployment.
• Review methodologies, model designs, and analysis approaches for technical soundness
• Ensure reproducibility, proper documentation, and adherence to best practices
• Plan, prioritize, communicate, and coordinate projects and resources
• Promote data and AI literacy and analytical capability across the organization.
• Stay abreast of emerging analytics and AI/ML trends, technologies, and best practices, and apply them where relevant.
• Manage external partnerships and vendor relationships for advanced analytics tools and platforms.
• Lead, mentor, and develop a skilled team of analysts and data scientists.

Closing date: 16 January 2026

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• We are looking for a Bakery Manager to optimise the performance of the Bakery by ensuring that the in-store execution is according to business strategy; guidelines and standards
• The ideal candidate has well developed interpersonal skills, the ability to build long term relationships based on trust and technical expertise and is driven by achieving challenging goals and targets.

Minimum Requirements

• Matric Grade 12/NQF 3 Bakery qualification
• Bakery experience is essential
• Must be Computer Literate
• Must have Financial Acumen in bakery performance
• Must have relieved in the capacity/ role of Bakery manager/supervisor in the past

Competencies

• Attention to detail
• Numerical Reasoning
• Drive
• Action Orientated
• Judgement & Decision Making
• Sense of Urgency
• Meeting deadlines
• Org/ Planning ability
• Assertiveness
• Customer orientated

Key Responsibilities

Planning:

• Implement the in-store execution in the bakery department.

Store standards:

• Set and monitor standards in the bakery.
• Ensure that Standard Operating procedures (SOP’s) are executed

Administration:

• Complete all department administration (i.e scheduling, leave requests, invoices and compliance administration) is completed according to standard.

Merchandising Standards:

• Ensure that merchandising standards and sales promotions are according to laid down standards.

Customer focus:

• Identify customer needs and plan accordingly in the bakery.

People Management:

• Manage staff to ensure that all safety, merchandising, customer interaction and security standards are maintained.

​​​​​​​Closing date: 15 January 2026

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• To control and ensure the correct frontline procedures and processes are adhered to daily and ensure efficient workflow throughout the department and supervise staff.

Minimum Requirements

• Matric
• Minimum of 2 years in a supervisory position
• Previous experience in the Frontline department or department management experience
• Preference will be given to applicants who have managed a department

Competencies

• Attention to detail and conscientious 
• Assertive with a sense of urgency 
• Customer focused 
• Human resource management skills (including communication and training) 
• Change management skills 
• Communication skills 
• Planning 
• Organising 
• Time management 
• Leadership and control 
• Problem solving 
• Conflict management 
• Ability to delegate

​​​​​​​Frontline Management:

• Monitors flow of customers and ensures that sufficient tills are open
• Controls cashiers and till packers lunch and tea breaks to ensure continuity of service at tills
• Ensures that Frontline staff have all the necessary stationery and equipment at all times
• Ensures that all equipment on frontline is in proper working order
• Ensures an efficient flow of customers through available tills
• Ensures Frontline standard operating procedures and company policies are adhered to

​​​​​​​Customer Services Management:

• Monitors customer service levels
• Deals with customer complaints and/or channels to Customer Service Manager
• Ensures that refunds are processed according to policy
• Ensures availability and cleanliness of baskets and trolleys
• Responds to requests and queries from cashiers

​​​​​​​People Management & Development:

• Evaluates the performance of direct reports against agreed objectives and standards
• Responsible for managing shorts & overs discipline in line with the company policy
• Reviews staffing requirements and provides input into staff scheduling
• Ensures all new staff are trained and aware of policies and procedures
• Identifies training needs
• Coaches staff and management
• Communicates new initiatives on frontline and ensures all staff are trained when needed

Finance & Administration:

• Ensures that all equipment is properly maintained in effective working order
• Ensures that general maintenance standards are met

Closing date: 13 January 2026

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• To provide first class customer service in timely ,friendly and knowledgeable manner via face to face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefit of purchasers

Sales

• Actively seek and engage customer prospects in the store to maximise sales potential
• Provide assistance and information on product features to meet sales target
• Adhere and achieve department’s sales targets on a monthly, bi-annual and annual basis
• Identify sales opportunities and prepare sales action plans and schedules to meet specific targets

Customer Service

• Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires                
• Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily met
• Collaborate with co-workers to ensure proper customer service is delivered
• Identify and expedite the resolution of customer concerns to maximise satisfaction

Product Knowledge

• Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers
• Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers

Administration

• Prepare paperwork to activate and maintain contract services
• Analyse sales reports and interpret information to assist in putting together sales action plans

Leading Self

• Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions
• Effectively organises and prioritises daily workload; volunteer to undertake additional related activities to ultimately deliver on the department’s goals 
• Get message across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers
• Focus on the development of skills for day to day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities

Numerical Reasoning 

• Drive 
• Stress handling and Resilience 
• Building Relationships 
• Persuasiveness 
• Problem solving 
• Customer Service Orientation 
• Teamwork 
• Building the Brand 
• Influence
• Matric (Grade 12)
• Minimum of 2 – 3 years’ sales experience
• Preference will be given to applicants in similar positions.
• The incumbent may also be expected to perform other duties as assigned from time to time.
• This position will require transferability between stores.

Closing date : 13 January 2026

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• To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.

Minimum requirements

• Matric (Grade 12)
• 2 Years experience in a supervisor/manager role in the Deli

Competencies

• Customer Orientation
• Communication skills – clearly conveying message and actively listening
• Business mindedness

​​​​​​​Key responsibilities

• Merchandising Management
• Conducts regular quality checks on merchandise
• Executes plano guide 100%
• Handles product as per SOP
• Ensures department is ready for trade by store opening time
• Identifies fast selling lines within store, and implications on margin and sales opportunities
• Ensures produce is wrapped and packed according to standards
• Ensures sufficient product available for customer demand
• Ensures compliance to hygiene, housekeeping and safe working standards Monitors the implementation of all promotional activities – adherence to promotional calendar
• Back up areas are kept clean and clear
• Understand customer needs and communicate these to demand planning
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum

Food Safety & Hygiene

• Ensures that hygiene and housekeeping standards are maintained
• Ensures stock rotation
• Monitors the adherence to food safety and health and safety standards are maintained
• Manages non-conformances via effective corrective action
• Implements cleaning schedules and checks effective cleaning and sanitation

Customer Services Management

• Responds to customer requests
• Answers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability
• Ensures department standards are maintained, equipment is manned and in working order

Staff Management

• Communicates critical information to staff
• Set targets and activities – priorities, delegates and communicates
• Handles procedural, policy and legislative non-compliance
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
• Checks and amends Kronos scheduling

Administration

• Ensures that all equipment is properly maintained in effective working order
• Ensures that general maintenance standards are met
• Monitors waste, and ensures procedures are adhered to
• Monitors turnover and identifies opportunities for increasing turnover and identifies and issues or barriers to achieving budgets.
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer

Systems

• Gap scanning out of stocks
• Identifies, counts, and records out of stocks & over stocks
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
• Processes IDTs via SAP
• Actions reduced to clear on SAP as per SOP
• Checks for electronic communications regularly during the working day
• Processes waste

​​​​​​​Closing date: 13 January 2026

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• This is a fantastic opportunity to join one of the largest supermarket chain store in South Africa and gain insight and understanding of store operations by working in various departments. This is a career path to become a store manager.

Minimum requirements

• Must be Matriculated (attach certified copy to application)
• 2- 3 years retail experience advantagious
• 1 – 3 years departmental manager experience advantagious
• Must be successful in at least 2 competency based interviews
• Must be flexible and willing to be transferred between stores
• Must be willing to give authorization for a full credit and criminal check
• Must have a valid South African ID (attach copy to application)
• Drivers Licence is essential (attach certified copy of license)
• Must reside in Western Cape

Competencies

• Performance Management.
• Problem Solving
• Sense of urgency
• Attention to detail
• Assertiveness.
• Relationships building
• Effective communication
• Financial accuman
• Results orientated

​​​​​​​Key responsibilities

• Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
• Ensure that security procedures are adhered to
• Ensure that merchandise/display standards are adhered to
• Conduct regular quality checks, ensure that stock is rotated.
• Damaged/expired stock is removed Prevent wastage/shrinkage/damages Check correct pricing e.g. labels
• Ensure that all administration is completed accurately and timeously
• Analyse, maintain and update relevant information/documentation, take required action when necessary
• Plan and implement sales promotions
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services.
• Monitor budgets and take required action
• Analyse profitability of department, make recommendations or take required actions
• Optimise stock levels e.g. always in stock, never overstocked through effective ordering
• Manage employees to ensure standards are maintained by competent, motivated employees