Latest Jobs at Rewardsco

• We’re looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You’ll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service – all while leading and developing a high-performance team.

What You’ll Do

• Lead operational strategy to meet and exceed campaign goals and SLAs
• Drive sales performance with clear KPIs, coaching, and incentives
• Build strong client relationships through regular reporting and engagement
• Optimize processes, adopt digital tools, and improve productivity
• Lead, inspire, and develop operational teams for long-term success
• Ensure compliance with all regulatory and client requirements

Requirements

• A Minimum 5 years experience in sales operations or campaign management, with at least 2 years in a management role
• Ability to translate business objectives into actionable plans; advanced reporting and analytical capability
• Experience in cost optimization, budgeting, and profitability tracking
• Proven track record managing large, multi-layered sales operations teams
• Experience with CRM systems and sales enablement tool, with the ability to collaborate across departments
• Strong understanding of BPO operations, sales conversion levers, and contact centre dynamics
• Performance Management Expertise
• Strong stakeholder engagement skills, both internally and externally
• Clear criminal record

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• We’re looking for a strategic leader who can design impactful retention programmes, build strong rewards partnerships, and deliver initiatives that keep customers engaged and connected to our brand.

What you’ll be driving:

•  Customer Value Strategy: Develop and execute lifecycle strategies that grow customer value, reduce churn, and extend tenure
•  Loyalty & Rewards Innovation: Lead the design and roll out of a dynamic rewards platform and tiered retention framework.
•  Retention Excellence: Launch proactive, data-led interventions that reduce churn and strengthen loyalty
•  Commercial Impact: Drive revenue growth through strategic cross-sell and upsell initiatives
•  Partnerships & Negotiation: Forge strong relationships with rewards partners to enhance customer value proposition
•  Data-Driven Engagement: Leverage insights and predictive models to deliver personalised customer experiences.

Requirements

•  5+ years’ experience in CVM, loyalty, lifecycle marketing, or retention, ideally in financial services or telco
• A proven record of increasing ARPU, customer tenure, and ROI on lifecycle campaigns 
• Strong commercial acumen and negotiation skills to create impactful partnerships 
• Experience with rewards platforms, segmentation, predictive modelling, and A/B testing
• Ability to collaborate across data, product, marketing, and operations
• A strategic thinker with the ability to execute effectively

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• Rewardsco is looking for a Senior DBA to join our dynamic team and ensure our database infrastructure is rock-solid, secure, and always performing at its best.

Key Responsibilities:

• Take ownership of database installation, configuration, and maintenance
• Troubleshoot and resolve SQL-related issues
• Manage data extraction, transformation, and loading (ETL) processes
• Maintain clear and accurate documentation
• Partner with senior engineers and cross-functional teams
• Implement and enhance database security measures
• Plan capacity, monitor performance, and optimize systems
• Stay ahead of industry trends to drive innovation

Requirements

• Matric and an IT Diploma or NQF Level 7 qualification
• Relevant SQL/DBA certifications (advantageous)
• Minimum of 3 years’ experience in database administration
• Proficiency in SQL and PostgreSQL
• Strong experience in Data Modelling, Data Warehousing, and ETL processes
• Working knowledge of Python, Apache Airflow, Kafka, and PowerShell scripting
• Experience with both Linux and Windows operating systems

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Description

• Rewardsco is more than a workplace – it’s a Community where you can thrive, grow and be rewarded for your contributions.
• Enjoy bankable commission, comprehensive benefits, a vibrant, supportive working environment and career development opportunities when you Walk the Rewardsco Way!

Your Duties:

• Meet and smash your monthly sales goals
• Serve your customers with pride and excellence
• Take the training we provide and become a sales expert
• Build your dream career with us

Requirements

• Matric essential
• 6 months recent Outbound Telesales experience selling Motor related or comprehensive long and short terms insurance products is essential
• Proven track record
• Clear criminal record
• Excellent communication skills