Latest Jobs at Tiger Brands

• Managing opportunities identified for Maintenance operations, to secure Tiger brands 'future growth, profitability and competitiveness through the implementation of maintenance operations strategy. Managing the implementation of asset management strategy and manages the assets of the company to ensure appropriate availability, machine efficiencies, reliability, OEE, quality and cost. Optimizing the utilization of resources in the Maintenance operations.6 years experience and degree in Industrial engineering.

WHAT YOU WILL DO:

Maintenance Scheduling

• Do planned maintenance scheduling, update schedules and sign off on completed schedules
• Conduct plant inspections, and issue unplanned maintenance schedules
• Issue job cards and maintenance schedules.
• Approval of all engineering spares, within budget
• Ensure quality maintenance is done on maintenance day.

CAPEX budgets

• Understand the plant needs and do CAPEX budget planning (5 year plan)
• Complete and submit CAPEX motivations as per Tiger requirements

People Management

• Promote a high performance culture.
• Engage regularly with employees through invocoms, union engagements.
• Identify and develop Talent and competency gap closing actions.
• Ensure training is undertaken as per PDP’s
• Ensure workplace discipline and manage ER issues in line with Tiger Brands policies and procedures.

Health, Safety and Environment

• Ensure and maintain safe working conditions for employees and equipment based on risk assessments and compliance with OHSAct. 
• Instill an environmentally conscious mindset within the manufacturing environment (H2O, noise pollution, utilities, landfill)
• Audits
• Engineering audit
• Risk audit
• Environmental audit (ISO 14001)
• DQS audit
• BMR audit

Finance

• Understand cost drivers
• Develop cost saving strategies
• Understand Cost Per Loaf (CPL), difference between budget and actual, and develop plan of action to recover
• Manage stock movement procedure, book out spares on job cards only, conduct stock takes.
• Accurate and timely reporting (Supply Chain, environmental, scorecard)

Instrument calibrations

• Electrical and mechanical operation
• Ensure specialised equipment is operating correctly (scaling weights, water and dough temperatures, mixer energy watt hour calibrations)
• Ensure adherence to process SOP’s
• DMS reporting – draw all reports for scorecards
• Conduct root cause analysis for all breakdowns
• Drive implementation of PM pillar of MECP
• Drive LTIFR
• SBO’s 
• Near misses

Quality

• Equipment setting as per SOP
• Process check alignment
• Hygiene
• Equipment cleaning
• Root cause analysis and preventative actions
• Self-assessments on all Tiger standards

WHAT YOU WILL BRING TO THE TABLE:
Minimum Requirements

• Bachelor’s Degree(BSc Eng., B-Tech/Elec/Mech), N6 Dip(mech/Elec),T4 (National Higher Dip Mech/Elec Eng.), S4 (National Dip Mech/Elec Eng.)
• MDP/MAP/PMD/MBA will be highly advantageous
• 5 years similar experience in a leadership role within FMCG
• Must have a GMR 2.1 apppointment

Experience

• Computer literate
• CMS – experience of computerized maintenance systems
• Understanding of practical implementation of OHSAct§
• Bakery process and equipment experience
• Finance – budgeting and CAPEX planning
• Continuous improvement
• Environmental knowledge

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• To move finished goods within the Warehouse, load trucks and serve as the front line for damage control.

WHAT YOU WILL DO:

• Ensures that the forklift is in a good working condition by completing the checklist of worthiness before operating the machine.
• Reports damages or faults to the Forklift to Warehouse Manager.
• Checks the picking slip to ensure that it corresponds to the finished goods.
• Counts and records the number of pallets and storage area from where finished goods were retrieved.
• Loads finished goods onto the trucks that transport them to the off-site Warehouse or directly to Customers.
• Follows correct procedure to load the different trucks.
• Transfers finished goods to allocated space in warehouse.
• Moves product to correct allocation during change overs.
• Transfers products to bays and checks that they are allocated to correct bays
• Removes damaged boxes and repacks pallet.
• Records damages in book.
• Assists other Forklift Drivers in other areas as and when required.
• Housekeeping

Key foundational competencies:

• Must have good communication skills
• Ability to take instructions
• Must be assertive
• Attention to detail
• Ability to work in a team

Experience

• Matric
• 2 Years relevant experience
• Must have a Forklift driver’s license
• Must be able to read and write

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• To settle drivers balances on a daily basis.

Key Performance Areas

• Settling drivers balances - Settle drivers balances
• Order entry - Record customers’ orders into the company's order handling system, resulting in a    sales order.
• Filing- File documents in the appropriate place so they are easy to find
• Accurately enter data from paper files into computer systems
• Driver queries- Addressing issues raised by drivers, whether they relate to the route issues,   payment, administrative concerns, and or vehicle-related problems.
• Drawing up of Sales Reports-Preparing reports on settlement activities, providing updates on transaction status.

Behavioural Competencies

• Figure orientation

Skills and Knowledge

• Excellent people skills
• Detail orientation
• Building Trust
• Accuracy

Functional / Technical Competencies

• Financial Transaction Processing
• Reconciliation of Accounts
• Accounting Software Proficiency

Qualifications & Experience

• Matric/Grade 12
• 1-2 Years experience in Finance
• Microsoft Office, Mosaic, Oracle

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WHAT YOU WILL DO:

Key Responsibilities:

• Execute audits across departments including manufacturing, distribution, inventory, procurement, and sales.
• Assess and report on internal control effectiveness and regulatory compliance.
• Draft detailed audit reports with actionable recommendations.
• Mentor and review work performed by Internal and Junior Auditors.
• Support investigations and special projects as required by the Lead Internal Auditor.
• Assist in the development and review of audit programs and testing methodologies.

WHAT YOU WILL BRING TO THE TABLE:

Requirements:

• CA(SA) – non-negotiable

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• A Senior Security Engineer is a senior tech expert who protects a company's entire digital world. While a network engineer just focuses on networks, a security engineer protects everything. They secure software, cloud storage, computers, and company data from hackers

WHAT YOU WILL DO:

Platform Architecture, Verification and Standards

• Own Tiger Brands' Microsoft security architecture across M365, Azure, and hybrid environments as the internal SME and decision authority.
• Define security design patterns based on Zero Trust principles and identity-first security models.
• Produce and maintain architecture documentation, security standards, configuration baselines, and design patterns across the Microsoft Defender Suite, Entra ID, Purview, Defender for Cloud Apps, and M365 collaboration platforms.
• Translate security requirements and risk decisions into clear, implementable technical specifications for the operations team.
• Validate all Microsoft security platform implementations against approved designs and baselines - covering Conditional Access policies, Defender configurations, Purview labels and DLP rules, and Entra ID governance settings.
• Identify deviations, misconfigurations, and gaps in implemented configurations and issue formal remediation requirements.
• Own continuous configuration drift detection - define and maintain mechanisms to identify when validated configurations deviate from approved baselines post-deployment. Drift findings must be logged, risk-assessed, and tracked to remediation.
• Define security control resilience and fallback requirements - specify what happens in the event of a platform outage or service degradation for each critical control owned by this role.
• Maintain a validation and drift register covering completed checks, findings, drift events, fallback status, and sign-off records.

Email Security Architecture and Controls

• Own the end-to-end email security architecture leveraging Microsoft Defender for Office 365.
• Define and maintain standards for anti-phishing and anti-spoofing policies, Safe Links and Safe Attachments, email authentication (SPF, DKIM, DMARC) across all Tiger Brands sending domains, and quarantine and mail flow rules.
• Validate that email security configurations are correctly implemented and producing expected enforcement outcomes.
• Design and define the Attack Simulation Training programme standard - specifying simulation scenarios, target populations, phishing templates, and training assignment logic to drive measurable improvement in workforce phishing resilience.

Microsoft Identity Security Architecture and Standards

• Define the Microsoft identity security architecture - specifying the design, policy structure, and configuration requirements for Conditional Access, MFA, PIM, and identity governance that the IAM engineering function implements against. This role sets the standard; the IAM engineer delivers against it.
• Validate Microsoft identity security implementations - confirm that Conditional Access policies, MFA enforcement, PIM configurations, and identity governance settings meet the defined security standard. Issue formal remediation requirements where implementations fall short.
• Own non-human identity governance - define and enforce security standards for service principals, managed identities, and app registrations across Azure and Entra ID, covering naming and ownership standards, permission scoping, secret and certificate lifecycle management, and access review requirements and frequency.
• Define Privileged Access Workstation (PAW) security standards and validate that privileged access activities are conducted in accordance with the PAW standard.
• Own the passwordless authentication architecture standard - define Tiger Brands' technical requirements and phased adoption roadmap for Windows Hello for Business and FIDO2 security keys. Implementation is delivered by the IAM engineering function against this standard.
• Define External Identities security standards for B2B guest access, supplier and partner collaboration, and contractor identity management, and validate that implementations meet the defined standard.
• Own Microsoft identity security posture - define the target security state, track posture against that target, and produce remediation requirements for the IAM engineering function to action.

Endpoint, Cloud and Application Security

• Define endpoint security standards for Defender for Endpoint and Intune/Endpoint Manager - covering EDR policy configuration, device compliance requirements, and hardening baselines - and validate that deployed configurations meet the standard.
• Own Azure cloud security posture requirements - defining Defender for Cloud policy initiatives, regulatory compliance standards, and workload protection expectations. Validate configurations against CIS Benchmarks and set Secure Score targets, validating progress as a continuous objective.
• Own Tiger Brands' cloud application security posture using Microsoft Defender for Cloud Apps as the primary CASB platform - defining shadow IT discovery standards and specifying conditional access app control and session control policies.
• Validate that CASB and cloud security configurations are correctly implemented and enforcing as expected.

Data Protection and Collaboration Security

• Define the data classification framework, sensitivity labelling taxonomy, and information protection policy requirements for Microsoft Purview.
• Specify DLP policy requirements across M365 workloads aligned to POPIA obligations and business risk appetite, and validate that implemented policies enforce correctly.
• Define and validate Insider Risk Management policy configurations, alert thresholds, and investigation workflows.
• Own the security architecture for Tiger Brands' M365 collaboration environment - Teams, SharePoint, and OneDrive - as high-risk data handling and sharing surfaces.
• Define and maintain standards for external sharing configuration, Teams guest access policies, sensitivity label enforcement, OneDrive sync restrictions, and Teams app governance.
• Validate that collaboration security configurations are correctly implemented and aligned to Tiger Brands' data governance and POPIA obligations.
• Produce and maintain technical compliance evidence for internal audit, external regulatory reviews, and governance reporting.

Security Telemetry and Automation

• Define telemetry and log collection standards for all Microsoft security platforms - specifying what data must be collected and forwarded to Tiger Brands' managed SOC SIEM for monitoring and detection.
• Validate that Defender suite platforms are configured to generate complete, accurate telemetry that meets the managed SOC's ingestion requirements, and that log forwarding is implemented without gaps.
• Act as the Microsoft platform SME in engagements with the managed SOC on matters of log source quality, data gaps, and platform-side configuration requirements.
• Design PowerShell automation and Logic Apps for configuration management, compliance reporting, and platform automation workflows, and review and validate automation built by the operations team before production deployment.

Platform Stewardship and Governance

• Produce and maintain deployment runbooks, configuration guides, and technical SOPs that enable the operations team to implement Microsoft security platform changes accurately and consistently.
• Validate the operations team's technical capability to execute against defined standards - identify gaps and define training or upskilling requirements. Ensure no single individual holds undocumented platform knowledge.
• Advise Tiger Brands on Microsoft security licensing strategy - including optimization of existing entitlements (E3/E5, Defender plan tiers, Purview licensing) and recommendations for capability uplift where gaps exist.
• Actively track the Microsoft security product roadmap, maintain a forward-looking view of how it affects Tiger Brands' security architecture, and lead the evaluation of new capabilities (including Microsoft Copilot for Security) prior to adoption.
• Define and enforce security requirements for all third-party and MSP integrations into Tiger Brands' Microsoft environment - including GDAP, service accounts, and Microsoft Graph API access. Maintain active integrations register.
• Exercise formal change gate authority - no changes to Microsoft security platform configurations, policies, or architectures may proceed without this role's technical review and sign-off. Changes that do not meet the defined standard must be formally rejected with documented rationale.
• Own the security baseline exception process - all exceptions must be risk-assessed, business-justified, owned by an accountable party, and subject to a defined review date.
• Produce regular Microsoft security posture reports to the Cybersecurity Engineering Lead and governance forums, covering Secure Score trends, drift findings, open exceptions, validation status, and upcoming roadmap decisions.
• Act as escalation point and trusted advisor for infrastructure, cloud, applications, risk, and governance teams on all Microsoft security matters.

WHAT YOU WILL BRING TO THE TABLE:

Education

• Bachelor's degree in Information Technology, Computer Science, Information Security, or equivalent practical experience.

Experience

• 8+ years of hands-on, production experience with the Microsoft security stack - this is a hard requirement, not a guideline.
• The incumbent must have personally built and operated Microsoft security platforms at enterprise scale. This is what makes their architectural specifications credible, their validation judgements authoritative, and their licensing advisory reliable.
• Demonstrated depth across the Defender suite, Entra ID, and Purview in complex enterprise environments.
• Proven experience designing Microsoft security architecture in regulated industries.
• Enterprise-scale hybrid identity experience - on-premises AD, Entra ID, and Entra Connect.
• Hands-on experience with email security architecture - SPF, DKIM, DMARC, and Defender for Office 365.
• Experience governing external identity, B2B collaboration, and non-human identity at enterprise scale.
• Exposure to POPIA, ISO 27001, or NIST CSF compliance requirements advantageous.
• FMCG, manufacturing, or IT/OT hybrid environments advantageous.

Certifications

Required:

• SC-100 – Cybersecurity Architect Expert
• SC-300 – Identity & Access Administrator
• SC-400 – Information Protection Administrator
• AZ-500 – Azure Security Engineer Associate

Advantageous:

• AZ-305 – Azure Solutions Architect
• CISSP

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• A Senior Network Security Engineer is a senior tech expert who protects acompany's computer networks from cyber threats. They design strong digitalwalls, block hackers, and keep data safe.

WHAT YOU WILL DO:

Network Security Architecture, Verification and Standards

• Own Tiger Brands' network security platform architecture as the internal SME and decision authority — covering perimeter security, OT/IT boundaries, and remote access security.
• Define security design patterns based on Zero Trust principles, defense-in-depth, and least-privilege network access models.
• Produce and maintain architecture documentation, security standards, and configuration baselines across FortiGate, FortiManager, FortiEMS, FortiProxy, FortiAnalyzer, and FortiNAC.
• Define Fortinet Security Fabric integration standards — specifying how FortiGate, FortiManager, FortiEMS, FortiAnalyzer, and ancillary Fortinet products integrate into a unified Security Fabric, including fabric connector requirements, device onboarding standards, and inter-product telemetry sharing.
• Translate security requirements and risk decisions into clear, implementable technical specifications for the Service Delivery team.
• Conduct architecture reviews for new and existing IT and OT solutions with network security implications — defining security requirements and validating proposed designs meet Tiger Brands' network security standards before implementation.
• Validate all network security platform implementations against approved designs and baselines — covering firewall policies, access control configurations, ZTNA settings, VPN configurations, and web security controls.
• Identify deviations, misconfigurations, and policy violations in implemented configurations and issue formal remediation requirements.
• Own continuous configuration drift detection — define and maintains mechanisms to identify when validated network security configurations deviate from approved baselines post-deployment. Drift findings must be logged, risk-assessed, and tracked to remediation.
• Define security control resilience and fallback requirements for each critical network security control owned by this role.
• Maintain a validation and drift register covering completed checks, findings, drift events, fallback status, and sign-off records.

Firewall Policy Architecture and Access Control Standards

• Own Tiger Brands' firewall policy architecture — defining security policies governing traffic between network zones, segments, and trust boundaries.
• Define firewall rule base design standards — covering least privilege, implicit deny, rule ordering, object naming conventions, rule documentation requirements, and change justification standards.
• Define rule base hygiene standards — specifying requirements for the identification and remediation of shadowed rules, unused rules, overly permissive policies, and undocumented exceptions.
• Define High Availability (HA) design standards — specifying FortiGate cluster configurations (active-passive, active-active), failover behaviour requirements, session synchronization standards, and HA heartbeat network design. Validate that deployed HA configurations meet the defined standard and provide the required resilience posture.
• Define NAT architecture standards — specifying NAT design patterns and NAT policy documentation standards. Validate that NAT implementations are correctly configured and do not introduce unintended access paths.
• Define and validate FortiManager policy package standards — covering device onboarding requirements, policy inheritance, administrative domain structure, and change tracking.
• Define site-to-site VPN security architecture standards — covering IPsec design, IKE standards, and encryption requirements. Validate that VPN implementations meet the defined security standard.
• Validate firewall policy implementations against approved standards and VPN configurations. Issue formal remediation requirements for all findings.

Zero Trust Network Access (ZTNA) Architecture

• Own Tiger Brands' ZTNA architecture standard using FortiEMS and FortiClient as the primary platform.
• Define device posture requirements, endpoint compliance standards, and application access policies governing ZTNA enforcement.
• Define integration standards between FortiClient EMS, the enterprise identity platform, and endpoint security platforms — ensuring ZTNA policy decisions are informed by both identity and device health state.
• Define on-net versus off-net behaviour standards and validate that access enforcement is consistent across both scenarios.
• Define and validate ZTNA application gateway configurations, access proxy settings, and traffic inspection requirements.
• Define the roadmap for ZTNA maturity — expanding coverage across corporate applications and phasing out legacy remote access VPN.
• Validate ZTNA implementations against approved architecture and posture standards.

OT/ICS Network Security Architecture

• Own the security architecture governing Tiger Brands' OT/ICS network boundaries — defining security controls, access requirements, and enforcement standards at IT/OT boundaries across all manufacturing sites.
• Define the security requirements governing all traffic flows across IT/OT boundaries — including historian access, remote maintenance, vendor connectivity, and engineering workstation access.
• Define OT network access control standards — covering authentication requirements, jump server standards, and privileged access to industrial control systems.
• Define OT-specific firewall policy standards — accounting for the availability, determinism, and safety requirements of industrial control systems where standard security hardening may not apply.
• Define FortiNAC standards for OT device visibility, profiling, and network access control.
• Validate that IT/OT boundary firewall implementations meet the defined security standards.
• Produce and maintain OT network security architecture documentation and risk assessments across Tiger Brands' manufacturing footprint.

Web Security and SSL Inspection Architecture

• Own Tiger Brands' web security architecture leveraging FortiProxy as the primary outbound web security platform.
• Define web filtering standards, application control policies, and URL categorization requirements aligned to Tiger Brands' acceptable use and security policies.
• Define SSL/TLS inspection standards — specifying what traffic must be inspected, what categories are excluded, and the certificate management requirements for inspection deployment.
• Define DNS security control standards and validate correct implementation.
• Define certificate authority (CA) trust standards for SSL inspection and validate that endpoint trust configurations are correctly deployed across the managed device estate.
• Validate that web security and SSL inspection configurations are correctly implemented and enforcing as expected.

Security Telemetry and Log Standards

• Validate that FortiGate, FortiManager, FortiProxy, and FortiEMS are configured to generate complete, accurate logs that meet the managed SOC's ingestion and detection requirements, and that log forwarding is implemented without gaps.
• Act as the Fortinet platform SME in engagements with the managed SOC on matters of log source quality, data gaps, and platform-side configuration requirements.
• Design automation scripts and workflows for configuration management, compliance reporting, and platform automation, and review and validate automation built by the Service Delivery team before production deployment.

Platform Stewardship and Governance

• Produce and maintain deployment runbooks, configuration guides, and technical SOPs that enable the Service Delivery team to implement network security changes accurately and consistently.
• Validate the technical capability of the Service Delivery team to execute against defined standards — identify gaps and define upskilling requirements. Ensure no single individual holds undocumented platform knowledge.
• Advise Tiger Brands on Fortinet licensing strategy — including optimisation of existing entitlements and recommendations for capability uplift where security gaps exist.
• Actively track the Fortinet product roadmap, maintain a forward-looking view of how it affects Tiger Brands' network security architecture, and lead the evaluation of new capabilities prior to adoption.
• Define and enforce security requirements for all third-party and vendor access to Tiger Brands' network security infrastructure — including vendor remote access, MSP connectivity, and out-of-band management. Maintain an active register of third-party network access.
• Represent Tiger Brands' network security function in ARB, TDA, CAB, and related governance forums — reviewing proposed changes and technology decisions for network security impact, risk, and control alignment.
• Conduct technical risk assessments for new vendor connections, third-party integrations, and technology changes with network security implications.
• Exercise formal change gate authority — no changes to Fortinet security platform configurations or firewall policies may proceed without this role's technical review and sign-off. Changes that do not meet the defined standard must be formally rejected with documented rationale.
• Own the network security baseline exception process — all exceptions must be risk-assessed, business-justified, owned by an accountable party, and subject to a defined review date.
• Document key network security decisions, architecture exceptions, risk acceptances, and lessons learned — maintaining an accessible record that informs future architecture decisions and supports audit and governance requirements.
• Produce regular network security posture reports to the Cybersecurity Engineering Lead and governance forums, covering policy compliance, drift findings, open exceptions, validation status, and upcoming roadmap decisions.
• Act as escalation point and trusted advisor for infrastructure, cloud, OT, and governance teams on all network security matters.

WHAT YOU WILL BRING TO THE TABLE:

Minimum Qualifications

Education

• Bachelor's degree in Information Technology, Network Engineering, Computer Science, Information Security, or equivalent practical experience.

Experience

• 8+ years of hands-on, production experience with Fortinet network security platforms — this is a hard requirement, not a guideline.
• The incumbent must have personally designed and operated Fortinet environments at enterprise scale. This is what makes their architectural specifications credible and their validation judgements authoritative.
• Demonstrated depth across FortiGate, FortiManager, FortiAnalyzer, FortiEMS, and FortiProxy in complex enterprise environments.
• Proven experience designing and governing large-scale firewall policy architectures.
• Hands-on experience with ZTNA implementation — FortiEMS, FortiClient, device posture enforcement.
• Experience securing OT/ICS environments — IT/OT boundary security, industrial firewall policy, OT network access control.
• Experience with enterprise VPN security architecture — IPsec site-to-site and remote access VPN at scale.
• Track record of driving measurable network security posture improvement through standards, governance, and platform optimisation.
• Exposure to POPIA, ISO 27001, IEC 62443, or NIST CSF compliance requirements advantageous.
• FMCG, manufacturing, or IT/OT hybrid environments advantageous.
• Cisco security platform experience advantageous.

Certifications

Required:

• NSE 7 – Enterprise Firewall (Fortinet)
• NSE 6 – FortiEMS (Fortinet)
• NSE 7 – OT Security (Fortinet)

Advantageous:

• NSE 8 – Fortinet Certified Expert
• CCNP Security (Cisco)
• CISSP

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• Manage the Driver Sales team to ensure deliveries are on time, in full, and according to agreed schedule and volumes. Manage the effective distribution of products. Identify and implement best fit route optimization model and systems. Implement bakery’s operational plans to optimize distribution channels and penetrate the market.

WHAT YOU WILL DO:

Safe and responsible use of the vehicle

• Vehicle defect management
• Liaise with distribution on kilometers

Account for stock and money

• Manage driver orders
• Manage outgoing stock versus route sheets
• Manage driver balances
• Manage returns
• Manage stock on truck

Staff management

• Control of weekly wages
• Implement a leave roster
• Manage crew attendance
• Manage pipeline time
• Do on-the-route coaching
• Ensure that drivers maintain a tidy, professional appearance at all times
• Attend to disciplinary issues

Distributor management

• Balance distributors
• Highlight order changes

Truck Management

• Understand truck capacities and make adjustments where required

On time delivery

• Manage departure times
• Manage emergency / second round deliveries

Positive basket flow

• Manage baskets

Crew Supervision

• Manage discipline (late-coming, absenteeism, etc)
• Ensure transport has been arranged for Driver Salesman & Van Assistants
• Ensure that drivers receive all invoices and that it balances back to stock on truck
• Manage departure times & on-time delivery
• Manage leave rosters & ensure leave relievers are in place
• Manage day off rosters and ensures the reliever is in place
• Induct new driver salesman & van assistants into Albanys way of working (Driver & Van Assistant Job profile) Ensure understanding

Induction

• Standardize induction for Driver Salesman which covers Job profile and all the requirements of the job/paperwork to be completed, etc.

Sales

• Support Sales team to develop new markets through delivering to new outlets and drive business development with existing customers.
• Build excellent relations with the trade (customers) and truck crews (Drivers & Van Assistants)
• Conduct daily driver debriefs to review route performance, utilising the debrief form
• Consistent monitoring of the distribution network (Route viability and Performance).
• Manage returns and stock on truck
• Liaise with Telesales
• Fill in as a relief Distribution Controller where required
• Meet daily, weekly and monthly sales targets

In-trade Execution

• Credit returns minimized as per Bakery policy
• Baskets Management- Baskets’ Movement, Basket Counts and control

Customer relations

• Open new accounts (Cash/Credit account customers in General Trade)
• Ensure outstanding monies are collected daily
• Ensure special deliveries made and customer queries handled
• Ensure that the customer data is reviewed and updated regularly

Quality

• Understand the requirements of product quality
• Learn how to deal with customer complaints
• Report consumer complaints to Sales Manager
• Manage market incidents
• Understand and manage the withdrawal/recall process
• Understand the logistics process

Trade Marketing

• Support customer and route plans
• Support plan and implement competitive sales plans to bring about a substantial volume growth
• Understand applicable Channel Strategies
• Understand the Customer Management process
• Understand Pricing Strategies

WHAT YOU WILL BRING TO THE TABLE:

• Excellent communication skills – written and oral
• Good interpersonal skills
• Decision making ability
• Problem solving ability
• Figures orientation
• Detail orientation
• Personal Effectiveness – Analytical and problem solving skills;; ability to work under pressure; assertive, proactive and decisive; customer service orientation, detail oriented; excellent verbal and written communication skills, team player

Experience

• Matric or equivalent qualification
• National Diploma/3 year Degree in Sales & Marketing preferred
• Minimum of 3 years sales experience in a FMCG environment
• Valid drivers’ license
• Prepared to work long hours when required
• Prepared to work weekends and public holidays
• Prepared to work in informal and formal trade sector