Latest Jobs at Vodafone Global Enterprise

Role Purpose:

• The Commercial Lead is responsible for delivering positive outcomes on Vodacom Business’s largest and most complex opportunities. This is a customer facing role that requires a deep understanding of Vodacom & Vodafone’s complex global products and solutions as well as the macro-economic factors that influence decision making. 
• The Commercial Lead will need to understand the customer’s business and how multiple scenarios might evolve through the opportunity life-cycle.

Your responsibilities will include:

Strategy Formulation and Execution:

• Create a strong commercial strategy that delivers against the customer’s objectives, constantly evaluating win chance whilst also ensuring profitable growth for Vodacom and mitigating business risk.
• Develop negotiation strategies using industry best-practice. Lead customer negotiations to achieve the best possible outcomes for Vodacom.

Stakeholder Management:

• Play a pivotal role in aligning a robust set of internal stakeholders behind a deal strategy that they have developed whilst driving the opportunity through to positive closure.
• Strong stakeholder relationships within all functions involved in the bid process and the Vodacom Business subsidiaries.
• Provide regular updates and briefings on in-flight deals to C-Level customer and Vodacom stakeholders. The Commercial Lead will need to be comfortable with engaging with senior stakeholders through all mediums of communication

Internal Alignment and Governance:

• Be accountable for the appropriate governance and approval of their opportunities and will need to manage squads of Bid and Commercial professionals from various teams.
• Recognise partner dependencies and ensure accountable functions are held accountable to deliver solution and commercial requirements specific to each deal

The ideal candidate for this role will have:

• Business / Finance or Telecoms related Bachelor´s Degree compulsory
• Post Graduate or relevant professional qualifications desirable
• 10 years of Telecommunication experience in Commercial, Finance, Sales or Operations, leading virtual teams in the delivery of complex, global projects
• Data driven with strong analytical and insight focus. Good knowledge of Excel and SQL is desirable.

Technical Competencies:

• Highly developed and proven commercial skill set coupled with the ability to program manage cross-functional teams in a technology environment.
• Proven leadership of complex multi-national opportunities working across a complex sales and business environment.
• A track record of working with blue chip customers, demanding internal stakeholders and a strong appreciation of sales processes and methodologies.
• Strong decision-making capability. The ability to balance conflicting priorities and strong, individual personalities.
• Above average negotiation skills and the ability to engage with customer and Vodacom C-suite.
• Exceptional understanding of risk. Knows how to identify, prioritise, quantify and mitigate risk to optimise Vodacom’s exposure.
• Understand the competitive landscape of Enterprise Business markets, and their customer base, and act as a credible advisor to the Vodacom Business Exco.
• Understand the complexity of Vodacom Business and how it impacts customer proposals

Behavioural Competencies:

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability:seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosterAs collaboration, seeks input and effectively partner
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 6 October 2025. 

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Role Purpose/Business Unit:

• Vodacom is embarking on an exciting journey to redefine its business and reinvent the face of telecoms in South Africa. This journey will include the development of new revenue streams, business models and innovations, such as IoT, Financial Services, and digital/ICT applications across various industry verticals.
• Vodacom’s Group Strategy team is a high-performance team that is leading this journey by providing insight, thought leadership and strategic direction to the Group.
• And our team is growing! We are looking to increase our capabilities by adding an experienced strategist to help accelerate our ambitious expansion as a new Strategy and Transformation Manager.
• This role will combine strategy development and execution to drive change across the Group and our 8 operating companies.

Strategy development & transformation: Lead the development of transformation strategies as required by the business. The objective to provide dedicated, project-based support that combines strategy development with implementation support, and involves:

• Driving common understanding of a problem
• Solving the problem through structured and aligned initiatives
• Assigning ownership to initiatives
• Standing up cross-functional teams to deliver initiatives
• Driving accountability through structured and rigorous governance under-pinned by KPIs
• Creating a single source of truth to measure delivery
• Driving change management, building cross-functional incentives and capability building

The manager will work closely with the Managing Executive in driving the Transformation Agenda.

• Establishment of Execution Excellence Capability: Support markets in establishing capability to drive and monitor the execution of key strategic projects
• Group Wide Major Strategic Projects Oversight: Create visibility on the execution of major strategic projects across the organisation to ensure diligent and disciplined execution as per ambitions stated in our Strategy.
• The role requires the incumbent to effectively deliver multiple projects simultaneously, ensuring consistent high-quality results and effective stakeholder engagement. The incumbent is expected to have significant and interactions with the Executive Committee and senior leaders within Vodacom and is required to have exceptional communication skills.

The ideal candidate will be an influential thought leader, who is able to effectively work in and lead teams to drive high-performance and effort, and lead by living the values in the Spirit of Vodacom.

Your responsibilities will include:

Impact to the business

• Deliver strategic projects within Vodacom Group
• Formulate business issues into robust and quantified decision frameworks to identify options with preferred solutions
• Identify and analyse business trends and understand significance and business implications
• Identify and develop the supporting business case underpinning strategic opportunities
• Provide information and analysis to support key strategic decisions and long-term planning implementation

Customers, Suppliers & Third Parties

• Work with suppliers to effectively deliver results (including advisors, lawyers and financial institutions)

Teamwork

• Coordinate multi-functional teams (Commercial, Technology, Finance etc.)
• Execute and drive projects towards clear conclusion, results and recommendations
• Work effectively within the organization to build consensus and ideas

Innovation and Change

• Maintain personal motivation and drive to take ideas from conception to implementation
• Drive new thinking and innovative thinking in the business
• Take personal risks to ensure issues addressed properly and fully
• Be willing to make important decisions under pressure, sometimes without full information being available

Communication

• Communicate effectively at all levels, from staff to CEO level
• Conduct a systemic evaluation and presentation of business opportunities that highlights key risks/opportunities
• Structure ideas, recommendations and written arguments into compelling storylines that facilitate effective decision-making

Leadership

• Bring best-practice management and thought leadership to influence teams’ output
• Collaborate with multi-functional teams on best practice & alignment with Vodafone strategy requirements

The ideal candidate for this role will have:

• Degree in a financial/numerate discipline – e.g., Commerce, Science, Engineering
• Postgraduate qualification (e.g., Masters, MBA, CA(SA)) beneficial
• Emerging strategy leader with strong strategy or business development experience at management level
• Min 5 years’ experience in a corporate strategy function in an established corporate

AND / OR

• Min 3 years’ experience in management consulting at a leading consulting/advisory firm

Competency / Performance Drivers

• Strong analytical skills
• Exceptional verbal and written communication skills (presentations, report writing, etc.)
• Research ability (‘curious & questioning mind’)
• Strong project management
• Effective teamwork
• Excellent influencing & negotiation skills

Technical / Professional Expertise

• Understanding of Strategy process and best practice – including strategy development, implementation and communication
• Understand market structures, competition dynamics and consumer behaviours
• Background in Management Consulting, or relevant experience in a senior corporate strategy role
• Working knowledge of the market, players and trends in Telecoms industry

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 7 October 2025 

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Role Purpose/Business Unit:

• We are seeking a technically skilled System Analyst with a strong inclination toward software development to join our dynamic team.
• This role is ideal for someone who thrives in a hybrid environment of systems analysis and hands-on coding, with a passion for designing, implementing, and optimizing enterprise-grade solutions. Familiarity with Genesys Cloud is a significant advantage.

Your responsibilities will include:

• Collaborate with business stakeholders to gather and analyze system requirements and define MVPs.
• Design and document technical solutions that align with business goals.
• Develop, test, and deploy custom applications and integrations, primarily in an API-driven environments.
• Act as a technical liaison between business and technical teams to ensure cohesive delivery.
• Work closely with DevOps and QA teams to ensure smooth CI/CD pipelines and high-quality releases.
• Support and enhance existing systems, identifying opportunities for automation and performance improvements.
• Collaborate with stakeholders and business teams to deliver Genesys Cloud contact center solutions that align with business objectives.

The ideal candidate for this role will have:

• Degree or diploma in Computer Science, Information Technology, or related field.
• Experience in the telecommunications industry is a plus.
• Experience with cloud platforms (AWS, Azure, or GCP).
• Knowledge of CI/CD tools (e.g., GitLab CI, Jenkins).
• Exposure to contact center technologies and customer experience platforms.
• Strong communication and stakeholder engagement skills.
• 3–5 years of experience in a System Analyst or Developer role.
• Strong proficiency in at least one modern programming language (e.g., JavaScript/Node.js, Python, Java, or C#).
• Solid understanding of RESTful APIs, microservices, and cloud-native architectures.
• Experience with Agile methodologies and tools (e.g., Jira, Confluence).
• Proven ability to translate business requirements into scalable technical solutions.
• Familiarity with Genesys Cloud CX, including API integrations, routing strategies, and IVR flows.

Why Join Us?

• Work on impactful projects that shape customer experience.
• Collaborate with a forward-thinking, agile team.
• Access to continuous learning and development opportunities.
• Competitive salary and flexible work arrangements.
• We make an impact by offering:
• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 03 October 2025. 

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What you’ll do

ROLE PURPOSE:

• To manage Landlord relationships, end to end within MAST
• Cession of Lease Agreements: To obtain consent from landlords for the transfer of existing lease agreements 
• Lease Renewals: To manage and renew lease agreements, ensuring favorable terms for the company.
• To manage strategic and operational Property related projects, negotiations, and reporting

Who you are

RESPONSIBILITIES WILL INCLUDE:

• Build and maintain good business relationships with landlords in line with MAST Services and Performance Management Framework and objectives
• Stakeholder engagement with relevant landlords, stakeholder and government bodies/ associations to strategically position MAST Services to achieve its long-term objectives.
• Implement the MAST Services strategy with the aim of maximizing onward
• tenancies and cost containment in the long run
• Timely renewal and lease renegotiation of rentals (focus on reduction of rentals)
• To facilitate communication between MAST Services, Landlord and contractors.
• Regular Site Meetings and updates with Landlords
• Dispute resolution and ensuring business continuity
• Manage ground rent direct expense budget
• Support of site activities and access including upgrades through close coordination with landlords and other MAST and customer stakeholders 
• Reporting and tracking, on the status of lease agreements and negotiations
• Liaising with MAST Landlord Relationship Specialists, requires teamwork and the ability to work as a unit within a larger property management framework 
• Working on ad-hoc projects as requested by line manager and the organization 

CORE COMPETENCIES:

• Understanding of Basic Telecommunications Principles and site layout.
• Negotiation Skills including dispute management skills, is vital 
• Communication Skills, essential for liaising with various stakeholders, including landlords, contractors, and internal teams.
• Contract management: Having understanding and Business acumen in dealing with contract clauses and implementation, ensuring all legal and procedural requirements are complied to.

KNOWLEDGE AND EXPERIENCE:

• Landlord dispute resolution / management / Persuasion and influencing skills
• Contract management and basic contract law
• Relationship management
• Stakeholder management

TECHNICAL/PROFESSIONAL QUALIFICATIONS:

• Relevant 3 year Degree / National Diploma in Property, Town Panning, Law, or relevant Built Environment qualification.
• Understanding of basic business principles
• Relevant Property Legislation & leasing
• Knowledge of Policies and procedures
• 3- 5 years experience in a similar role 

go to method of application »

What you’ll do

ROLE PURPOSE:

• To manage Landlord relationships, end to end within MAST
• Cession of Lease Agreements: To obtain consent from landlords for the transfer of existing lease agreements 
• Lease Renewals: To manage and renew lease agreements, ensuring favorable terms for the company.
• To manage strategic and operational Property related projects, negotiations, and reporting

Who you are

RESPONSIBILITIES WILL INCLUDE:

• Build and maintain good business relationships with landlords in line with MAST Services and Performance Management Framework and objectives
• Stakeholder engagement with relevant landlords, stakeholder and government bodies/ associations to strategically position MAST Services to achieve its long-term objectives.
• Implement the MAST Services strategy with the aim of maximizing onward
• tenancies and cost containment in the long run
• Timely renewal and lease renegotiation of rentals (focus on reduction of rentals)
• To facilitate communication between MAST Services, Landlord and contractors.
• Regular Site Meetings and updates with Landlords
• Dispute resolution and ensuring business continuity
• Manage ground rent direct expense budget
• Support of site activities and access including upgrades through close coordination with landlords and other MAST and customer stakeholders 
• Reporting and tracking, on the status of lease agreements and negotiations
• Liaising with MAST Landlord Relationship Specialists, requires teamwork and the ability to work as a unit within a larger property management framework 
• Working on ad-hoc projects as requested by line manager and the organization 

CORE COMPETENCIES:

• Understanding of Basic Telecommunications Principles and site layout.
• Negotiation Skills including dispute management skills, is vital 
• Communication Skills, essential for liaising with various stakeholders, including landlords, contractors, and internal teams.
• Contract management: Having understanding and Business acumen in dealing with contract clauses and implementation, ensuring all legal and procedural requirements are complied to.

KNOWLEDGE AND EXPERIENCE:

• Landlord dispute resolution / management / Persuasion and influencing skills
• Contract management and basic contract law
• Relationship management
• Stakeholder management

TECHNICAL/PROFESSIONAL QUALIFICATIONS:

• Relevant 3 year Degree / National Diploma  in Property, Town Panning, Law, or relevant Built Environment qualification.
• Understanding of basic business principles
• Relevant Property Legislation & leasing
• Knowledge of Policies and procedures
• 3- 5 years experience in a similar role 
• 3 - 5 years Negotiating experience

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Role Purpose/Business Unit:

• Help Vodacom become the preferred partner of all SME businesses in their digitalization and transformation journey by providing leadership and hands-on direction to a cross-functional team of Product, Customer value management and Sales members to deliver relevant, market-leading propositions.
• As Vodacom, we know the significant contribution SMME’s make to the economy and the important role these businesses play in the sustainability of our country and continent. To provide better support and enablement to this unique and diverse segment of customers, this role will be responsible for shaping the strategic direction of this segment across our enterprise and financial services business units as well as drive the prioritisation of initiatives that will enable us increase our market share in the mobile, beyond mobile and financial services categories we compete in.
• The successful candidate is a customer obsessed and commercially savvy individual that thinks strategically and executes effectively. Required to lead the impact assessment of market trends, activity across a diverse competitive landscape and our business strategy, they must have the ability to translate data and insights into customer level execution plans with ease. Since the businesses within the SME segment are more mature, candidate must be a seasoned professional with extensive B2B knowledge.
• They must be able to work well independently, as part of a team, or create high-performing cross-functional teams necessary to deliver against our strategy. Since this is a relatively “new” area, they must be able to navigate ambiguity and be comfortable to challenge the status quo across business units and support areas.
• This role will require establishing strong working relationships with the direct and indirect distribution channel for SME value propositions and products roll out.

Your responsibilities will include:

Market Research & Testing

• Understand customer needs, preferences, and pain points
• Deep research/understanding of what motivates customers to choose one proposition over another (Focus Groups, Secondary Data, etc.)
• Gathering data on market trends, competitor propositions and industry dynamics.
• Test proposition in the market with customers
• Conducting POC’s and fine-tuning propositions
• Support in market development and assist sales in selling the first few units in market

Value Propositions Management

• Based on customer insights/needs, design and implement the proposition in line with SME business strategy and sub-segment.
• Ensure that each proposition highlights its unique differentiation, benefits and advantages
• Grow the SME business market share by sub segment (micro, small, medium), in performance and revenue, by product/channel vs. budget
• Customer NPS by subsegment
• Drive revenue growth and market penetration together with the respective distribution channels to meet PNL targets.
• Primary ownership of SME value proposition and product strategy and interworking with distribution across all channels.
• Develop a deep research and customer Business Intelligence practice with Dashboards, weekly trends, competitor analysis, etc. to inform the Value Proposition strategy.
• Ensure successful SME product roll out through partnerships with different channel owners.
• Develop KPIs and analytics to support pricing and P&L growth
• Manage sales and revenue execution of various value propositions across the various distribution channels, embed value propositions into the various channel sales plans
• SME Segmentation, insights, market/revenue share achievement
• National: Sales, Revenue & Margin achievement
• Distribution channels sales and coverage target achievement
• Customer Satisfaction scores for the segment ( NPS )

Market Development

• Present to customers and strategic partners on value proposition strategy
• Drive strategic deals with customers through new propositions developed to support PNL growth targets
• Develop strategic partnerships to scale the sales of developed propositions with channel partners and extract the required sales/revenues.
• Drive the closure of the first few deals of a new propositions, to enable the sales teams to understand the USP and to scale the sales in the market

GTM Design

• Working with sales in defining channels to market
• Define the GTM strategy to achieve sales, revenue, profit targets
• Work with marketing in designing campaigns to drive the required demand
• Drive market awareness campaigns that position the SME mindshare of Vodacom being the digitisation partner of choice for SME’s
• Negotiate for marketing budget to launch particular propositions

Stakeholder Management & Business Development

• Collaborate, champion and enable effective leadership and cross-functional working relationships to create a unique, superior customer experience based on leadership practice. Connect and leverage the skills of various functional teams to generate synergy across all the different customer touch points
• Collaborate with industry vertical leads and teams on Sales Strategies and Plans to unlock growth in scaling industries and/or strategic accounts
• Present to customers/partners on Value Propositions to close strategic / high value deals
• Internal and External stakeholder engagement and partner management related to growth of segment
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.

Delivering through People:

• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

The ideal candidate for this role will have:

• B Degree/Equivalent in engineering, commerce, business science
• Post-graduate degree or diploma in the related fields an advantage
• 7+ Years of Experience in B2B business development, Product Management, Segment Marketing
• ICT or financial services experience essential

Technical Competencies 

• Strategic mind set and out of box thinking
• Experience in solution selling within enterprise customers
• Deep understanding of the customer’s business, it’s market and industry alongside key decision-makers and influencers in account organisation
• Ability to translate customer’s objectives and strategy into relevant Vodacom Business propositions
• Robust understanding of account P&L
• Experience working in multinational matrix organisation
• Successful track record of managing multi- industry sales teams and demonstrate profitable revenue growth
• Strategic Thinking: Effectively delivers against assigned strategy, exceeding expectations. Translates strategy into clear areas of focus and priorities for
• In depth understanding of segmentation strategies and proposition management

Behavioural Competencies

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

Closing date for Applications: 08 October 2025.

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Role Purpose/Business Unit:

• To deliver optimal cost of ownership for regional & local category (or categories), savings targets in line with the savings methodology and agreed value add targets and measures while securing the delivery of projects, goods, and services across the local category (or categories).
• The role holder will be responsible for the delivery of regional & local level 3 category strategies and inputting into global category strategy development as required.  They will be expected to support the gathering of requirements as required and support the publication of tender and other related documents and category strategy (or strategies).
• The role holder will be responsible for management and development of regional & local supplier relationships.
• The role holder will be responsible for internal stakeholder management and the compilation of sourcing strategy based on the business requirements, analysis and presentation of the data gathered, and development of the contractual relationship between internal and supplier stakeholders.

Your responsibilities will include:

Impact on the business:

• Manages delivery of local and regional level 1 category strategies, spend and savings targets (Network Site Infrastructure)
• Manages local & regional relationships with key category suppliers and where required leads local & regional relationships across categories  

Budget holders, supplier and third parties:

• Leads negotiation and conclusion of contracts with suppliers on local agreements working with Legal and internal stakeholders to ensure business requirements are met

Leadership and teamwork:

• Manage the activities of the agile team, providing coaching and development.
• Responsible for ensuring budget holders requirements are defined and reflected in the Category Strategy and related contracts

Innovation and change:

• Provides input into defining innovative local category strategies
• Drive digitisation in the SCM to drive simpler and more efficient sourcing processes and information management

The ideal candidate for this role will have:

• Matric is essential
• 3 Year relevant degree/diploma in Supply Chain Management, Engineering, Information Technology
• Minimum of 5-8 years relevant experience in the fields of procurement, SCM, Telecommunications or Information and Communications Technology
• Successful management of agile teams
• Experience of working in virtual and international teams
• Proven track record of delivery against challenging targets and/or projects

Core competencies, knowledge, and experience:

• Strong analytical skills in operations and finance
• Well-developed written and verbal communication and presentation skills
• Demonstrable commercial and negotiation skills
• Strong networking skills with the ability to influence and persuade others.
• Ability to develop and maintain working relationships with internal and external stakeholders.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 9 October 2025 

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Role Purpose/Business Unit:

• To ensure that key financial and business objectives of the VodaPay business vertical within Vodacom Payment Services are met with regards to internal controls, reconciliations, financial reporting, and analysis.
• Provide support to the Commercial, Operational and IT teams regarding the processes and controls required from a financial perspective. 

Your responsibilities will include:

Process and controls:

• Ensure daily, weekly, and monthly reconciliations and reporting are performed for Vodapay products
• Ensure that invoicing, payments, refunds, chargebacks are correct, and the allocation thereof is correct in the accounting records
• Capture signed off/approved reconciliations on to SAP for payment via MJUT
• Read and provide feedback on all relevant Business Requirement Specification documents from Business Analysts to ensure FinOps requirements are covered
• Partner with Financial services and FBP departments to ensure that VSA and Vodafone Policies as well as internal audit requirements are followed and where applicable policies implemented in the VFS business unit
• Be involved in the development and flow of processes from QA to Production

Reconciliations:

• Track daily transactional reports and reconcile to bank statements;
• Perform daily/weekly/monthly reconciliations required for VodaPay products.  
• Assist in all relevant business reconciliations between various systems used across the business
• Resolution of queries from business and month-end processing

Reporting

• Ensure that business requirements are implemented and accounted for correctly in the system, including liaising with the commercial business team, business analysts, IT (Scrum Master) and Quality Assurance
• Review reports accuracy and alignment with expectations based on business knowledge, also to ensure reporting has adequate information for financial recording and review purposes
• Ensure that processes/costs are in line with the approved business case
• Ad-hoc reporting requirements

The ideal candidate for this role will have:

• Bachelor of Commerce degree (desirable) 
• Minimum 3-5 years financial experience - essential
• Payments/Financial Services industry knowledge - advantageous
• Previous ICT (Information and Communications Technology) industries experience – advantageous

Core competencies, knowledge, and experience:

Technical/ Professional Expertise

• Finance experience gained in large, multi-national organization
• Financial analysis & interpretation
• Report writing
• Understanding of systems and integration thereof into ERP
• Performance Monitoring
• Understanding of accounting processes
• Risk Assessment & Controls
• Advanced skills in Excel, Word and PowerPoint
• Experience in financial and business analysis.
• Data extraction, transformation & manipulation skills

Competency / Performance Drivers

• External perspective and appreciation of macro-economic environment
• Adaptability
• Time Management
• Relationship Management
• Business & Commercial Acumen
• Strong analytical skills
• Problem solving
• Effective communication and influencing skills
• Resilience
• Ownership and drive for impact
• Attention to detail & Quality conscious
• Planning and Organising
• Disciplined & Deadline driven

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 8 October 2025 

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Role Purpose/Business Unit:

• To ensure that user requirements for the business are documented, developed, and delivered on.

Your responsibilities will include:

• Supports the business unit owner in the formulation of an initiative by determining problems and identifying business needs to ensure that the business needs are aligned to the business strategic and tactical goals.
• To document and manage changes to requirements throughout the project life cycle by capturing requirement attributes and building a traceability matrix.
• Facilitate requirements gathering through interview, requirements workshops, etc. 
• Maintain a steady backlog of requirements that are ready to go Program Incremental Planning.
• Support the day-to-day needs of project teams in understanding customer and business requirements
• Identify the risks related to changes in requirements, determine the impact those risks may have on the ability to deliver benefits, and recommends actions to mitigate risks where possible.
• To ensure effective communication and liaison with all stakeholders
• To ensure that deliverables developed meet the business requirements and quality standards.
• To perform business analysis and design activities by assessing requirements in terms of feasibility, impact and cost, thereby assisting to create and compile accurate user requirement documents.
• To ensure that projects are delivered according to requirements, specified designs and that the technical and business teams are aligned around the same objectives and deliverables.

Key performance indicators 

• Ensure the timeous delivery of specifications for Enhancements, Configuration, Product and Requirement analysis
• Ensure the timeous delivery of specifications for Projects
• Ensure that all Roadmap projects are completed according to the scope of work and agreed quality standard by the time scales agreed and provide post-implementation support
• Implementation of Business Process Improvements / re-engineering that would add significant value to the business
• NPS scores for both Online domain and Vodacom
• Living the Vodacom way of being Customer Obsessed, Innovation Hungry, Ambitious and Competitive through Speed,  Simplicity and Trust

The ideal candidate for this role will have:

• Matric (essential), 
• 3 year National Diploma or Degree in IT or relevant field
• 2 - 3 Years business analysis / systems analysis experience 
• Recognised Business Analysis qualification (FTI Diploma, Agile Business Analysis, CBAP) (advantageous)

Job knowledge :

• Complex business analysis cases
• Group facilitation sessions
• Change control procedures
• Project management fundamentals
• Technology / Industry trends
• Business analysis methods and tools

Skills :

• Problem solving skills are essential
• Decision making skills are essential
• Analytical skills are essential
• Computer Applications (MS Office) is essential
• Interpersonal skills are essential
• Presentation and Facilitation skills are essential

Competencies - Extreme Importance :

• Delivering Results and Meeting Customer Expectations
• Deciding and Initiating Action
• Writing and Reporting
• Persuading and Influencing
• Adapting and Responding to Change
• Coping with Pressures and Setbacks 

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 08 October 2025. 

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Role Purpose/Business Unit:

• We are looking for two Senior Consultants: Business Ops Support. To provide support, drive problem resolution, share knowledge, maintain relationships, support and manage partners accounts, meet strategic targets, to function as a specialised one-stop shop philosophy to our customers.

Your responsibilities will include:

• Maintain all strategic targets
• Drive self-service opportunities by way of automation and other available technologies     
• Receive and analyse service requests, close the loop by implementing the most appropriate solution
• To co-ordinate & drive issue resolution with partners & internal counterparts in accordance with policies and procedures within allocated timeframes.
• Provide regular and accurate feedback to internal and external partners.
• Monitor the performance of all relevant parties to ensure that agreements are honoured
• Drive iNPS participation, monitor and improve performance (Internal Net Promoter Score),
• To establish and maintain a culture of continuous improvement to consistently improve our service offering to our partners
• To build and maintain optimal relationships with internal & external key stakeholders
• Conform to ITIL Service Management Standards
• Recommend, implement & drive operational service improvement projects.
• Churn management- Deploy a proactive strategy to retain a base at risk.

The ideal candidate for this role will have:

• Matric is essential
• Relevant Certificate / Diploma is optional 2-5 years in Telecommunications industry in customer service environment dealing with Business Corporate Clients and or Indirect business partners   – essential
• Knowledge of Data Applications
• 6 months support account management experience is an advantage

OR

• Matric is essential 
• 3-5 years in Telecommunications industry in customer service environment dealing with Business Corporate Clients and or Indirect partners  – essential
• Knowledge of Data Applications
• 6 months support account management experience is an advantage

Core competencies, knowledge and experience:

• Inter-personal Skills are essential  
• Conflict Management Skills are essential  
• Excellent Communication (Written & Verbal) Skills are essential
• Negotiation Skills are essential  
• Analytical Skills are essential  
• Decision making Skills are essential  
• Business report writing  
• Business Relationship Strategy (Networking)  
• Time Management Skills are essential  
• Planning   Skills are essential  
• Administrative and organisational skills
• Leadership Skills are and added advantage
• Project Management( Foundation) Skills- are and added advantage          
• We make an impact by offering:
• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 08 October 2025. 

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Role Purpose/Business Unit:

• The Storage Platforms Specialist is a key technical contributor responsible for the deployment, maintenance, and optimization of enterprise storage and server solutions. This role requires strong hands-on experience with SAN, NAS, and cloud storage technologies, as well as a solid understanding of virtualization and datacentre operations.
• The specialist works closely with senior engineers, cross-functional teams, and vendors to ensure the storage infrastructure supports business needs with high performance, reliability, and scalability.

Your responsibilities will include:

• Deliver expert-level support and implementation of enterprise storage solutions, including Dell Networker, EMC Data Domain, and Dell storage arrays. Maintain and optimize SAN environments (Brocade & Cisco) and storage integration across platforms such as Windows, Red Hat Linux, AIX, and VMware.
• Ensure the stability, performance, and availability of storage platforms by proactively monitoring systems, managing incidents, and executing maintenance activities. Use tools like DCA to apply patches, perform upgrades, and manage configuration changes.
• Maintain and improve operational documentation, including procedures, runbooks, and RACI models. Contribute to the development of automation scripts and workflows to streamline storage operations.
• Support compliance with regulatory and audit requirements (e.g., PCI, SOX) by ensuring proper controls, documentation, and reporting are in place for storage systems.
• Collaborate with infrastructure, application, and support teams to resolve issues, fulfil storage-related requests, and ensure alignment with business needs. Coordinate with vendors for support and roadmap discussions.
• Manage and fulfil infrastructure requests via the Infrastructure Demand System (Jira), ensuring timely and accurate delivery of storage services.
• Stay informed on emerging storage technologies and trends. Provide input into platform enhancements and capacity planning. Track and report on key performance indicators such as availability, license utilization, and storage performance.

The ideal candidate for this role will have:

• Matric / Grade 12 essential 
• 3-year related degree or diploma in IT, Engineering, Computer Science or another relevant field preferred
• Minimum of 5 years relevant work experience
• Technical team lead experience preferred.
• Application of ITIL principles in an operational environment.
• Experience with SRE practices and principles is highly desirable.
• Experience working in a large agile environment, with multiple teams.
• Core competencies, knowledge, and experience:
• Expert-Level Technical Proficiency: Demonstrated hands-on experience with enterprise storage platforms and deep understanding of storage architectures, protocols, and data protection strategies.  
• Advanced Troubleshooting and Problem Solving: Skilled in diagnosing and resolving complex technical issues across SAN/NAS environments and multi-platform operating systems. Capable of managing high-impact incidents with precision and speed. 
• Site Reliability Engineering (SRE) Practices: Familiar with SRE principles, including proactive monitoring, automation, incident response, and post-incident reviews to drive continuous improvement and system resilience. 
• Collaborative and Independent Work Style: Able to work autonomously while contributing effectively within cross-functional teams in dynamic, high-pressure environments. 
• Effective Communication: Strong verbal and written communication skills to engage with technical teams, business stakeholders, and external vendors, translating complex technical concepts into clear business language. 
• Strategic Planning and Financial Acumen: Experienced in capacity and performance planning, compiling long-range architectural roadmaps, and managing budgets. Skilled in leading RFP processes and vendor evaluations. 
• Agile Mindset: Comfortable working within Agile frameworks, contributing to iterative planning, execution, and continuous delivery in cross-functional teams.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 11 October 2025 

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Role Purpose/Business Unit:

• To provide specialist expertise and hands-on support in the investigation, evaluation, and implementation of emerging technology trends, innovation opportunities, and industry capabilities within Vodacom Group Technology.

Your responsibilities will include:

• Technology Scouting & Evaluation: Support the identification and assessment of emerging technologies, innovation enablers, and disruptive trends in telecoms and adjacent industries.
• Proof of Concept/Value Execution: Participate in the design, execution, and evaluation of proof-of-concept, trial, and proof-of-value initiatives.
• Cross-functional Collaboration: Work closely with technology strategy, networks, IT, commercial teams, and operational markets internally and with vendors, academia, and startups externally. Should have strong project & program management skills.
• External Ecosystem Engagement: Engage with academia, research institutions, vendors, startups, and partners.
• Reporting & Knowledge Sharing: Track, document, and report on R&D initiatives and contribute to knowledge transfer

The ideal candidate for this role will have:

• Matric/Grade 12 (or SAQA Accredited equivalent) is essential
• A relevant 4-year Honours Degree in Engineering, Computer Science, or Information Systems is essential
• A postgraduate qualification (Masters/PhD) in a technology or innovation-related field is highly desirable
• A minimum of 5 years in telecoms or ICT, with at least 2 years experience in a R&D, innovation, systems design/architecture, operational, management consulting or technology strategy function.

Core competencies, knowledge, and experience:

• In-depth knowledge of the ICT & Telecommunication industry.
• Strong analytical, critical, and lateral thinking skills.
• Excellent communication, both written & verbal across different levels from technical to an executive/ C-suite, collaboration, and stakeholder management skills.
• Self- starter with ability to take initiative and drive projects independently. Excellent organization, time management and prioritization skills.
• Familiarity with R&D processes, innovation lifecycle, and technology evaluation methodologies.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 11 October 2025 

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Role Purpose/Business Unit:

• The DevOps Specialist in Digital and Lifestyle Services (DLS) will be responsible for the planning, coordination, delivering, maintaining, and optimizing infrastructure and database capabilities to support and enable the development and operations of applications and solutions.
• This role is also responsible for reviewing solution designs, understanding their impact on application/infrastructure, building and implementing infrastructure and applications, and monitoring, maintaining, and supporting the operational environments.
• In addition, the candidate in this role is responsible for providing technical expertise to team members and other technical/business areas and deployment of all releases into production within a particular domain or business outcome
• DevOps Specialist will be responsible for leading technical delivery within (DLS). Be proficient in integration, Micro Service API development and design. Provide high level support to resolve complex integration design and development problems. Provide architectural and integration guidance to all systems and project streams ensuring that best practises and governance are adhered to in the development of solutions for Vodacom.
• Contribute to establishing a portfolio of DevOps processes, practices, and tools to empower and support delivery teams in continuous deployment, continuous integration, and rapid delivery across value streams.
• Coordinate with teams to implement software configuration, integration, build, and deployment tools.
• Create and implement automation and orchestration tools with infrastructure teams or cloud providers.
• Educate and foster self-service and efficiency wherever possible, automating the processes of provisioning and maintaining continuous integration environments, integration/QA testing, security, and configuration.
• Ensure availability, scalability, maintainability, and monitoring of systems for operations.
• This role requires experience with building APIs, integrating with Enterprise Systems and 3rd party systems, with proven experience in architecting and refactoring complex systems. 
• This role is responsible for identifying, managing, and mitigating risks and issues, to facilitate on-time delivery of capabilities and features aligned to the business outcome vision
• The role requires deep analytical abilities in system design and requirements decomposition, ability to understand business problems and requirements and design systems to meet both the functional and non-functional requirements.
• The role requires experience with CI/CD practices, pipelines, containers/containerization (Docker, Kubernetes) and micro services patterns. 
• The role is responsible to implement and give guidance around cloud services within DLS, contribute to best practice use of cloud services within Azure, Google and AWS cloud platforms.
• The role is responsible for KPI management and ensuring mandates of uptime, latency, and resilience are met and are consistently above mandated levels.
• The role will be responsible for identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management.
• The role will be responsible to ensure that monitoring and alerting are up to date and has a wide coverage to identify and remedy incidents and prevent outages.
• The role will handle problem management and trend analysis identifying recurring issues and root causes while implementing preventative measures or mechanisms to identify issues faster.
• The role will be responsible for vendor management within the team.
• Ensuring necessary operational controls and governance are in place and policies to ensure alignment
• Ensuring non-functional requirements are implemented with all features and user stories
• Identification and mitigation of risks for services in production
• Executing and managing operational projects to ensure delivery as per agreed timelines and scope
• Acting as technical authority, providing input and guidance into technical solutions and implementations
• Troubleshooting and resolving incidents and defects within service SLAs

Your responsibilities will include:

• Developing and maintaining release and deployment pipelines, implementing automation (scripts testing, deployment, monitoring).
• Preparing AWS application environments (e.g., Identity & access management, security policy compliance) for production with a development kit (e.g., AWS Cloud Development Kit).
• Collaboration between development and operations teams.
• Creating reusable patterns for the deployment of infrastructure and application.
• Operational support and deep DevOps activities (pipelines, repeatable patterns, dev for monitoring and alerting; vulnerability & patch management; security tooling).
• Create and implement risk mitigation processes and oversee security audits to determine weaknesses in applications.
• Play an important role in the development cycle, ensuring the quality of requirements and directing the activities of the design team. This role requires excellent attention to detail, as the specialist frequently needs to work with the solution analysist and participate in translating them into solutions that align with enterprise-level systems.

The ideal candidate for this role will have:

• 3 Year Degree in Computer Science/IT / equivalent Diploma /equivalent Certificate in Information Technology / Business / Project Management (essential), and
• 2 -3 years Integration, Development and Design experience preferably in a highly complex environment (essential).
• Extensive experience in managing dependencies effectively across multiple delivery teams, meeting deadlines and business outcome objectives
• Formal training and/or certification in Scaled Agile Framework or similar preferred
• Experience with project management tools e.g. JIRA, MS Project
• Familiarity with cloud platforms such as AWS, etc.
• Basic scripting skills.
• Understanding of CI/CD pipelines and tools (e.g., Jenkins, GitLab CI)
• Professional experience and knowledge of digital and Telecommunications industries strongly preferred

Job knowledge:

• Integration, development and design 
• Change control procedures
• Project management fundamentals
• Technology / Industry trends
• Java Development
• Linux
• Networking
• Agile Framework
• Apigee, SOA and Fusion Middleware
• GSM /Telcos
• Cloud technology
• API development 
• Micro Service framework
• Charge to Bill and Event Rating

Skills:

• Problem solving skills are essential
• Decision making skills are essential
• Analytical skills are essential
• Interpersonal skills are essential
• Presentation skills are essential
• Facilitation skills are essential

Competencies - Extreme Importance:

• Analysing and Integration design
• Applying Expertise and Technology
• Relating and Networking
• Delivering Results and Meeting Customer Expectations
• Deciding and Initiating Action
• Writing and Reporting
• Persuading and Influencing
• Adapting and Responding to Change – original High Importance
• Coping with Pressures and Setbacks – original High Importance

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 09 October 2025. 

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Role Purpose/Business Unit:

• To manage site planning, deliver an optimised radio network and resolve customer queries.

Your responsibilities will include:

• Responsible for planning and optimisation of 2G/3G/LTE/5G sites (indoor, greenfield, rooftops, mini’s, macros...etc)
• Ensure optimal performance on network quality by monitoring the network statistics through the relevant tools and implementing determined corrective action
• Pro-actively analyse and recommend capacity dimensioning requirements on all network elements
• Pro-actively analyse and verify in-depth network problems by performing relevant traces
• Investigate and rectify all network failures received from regular drive testing routes by outsourcing companies (e.g. Umlaut)
• Conduct cluster optimisation of existing network

The ideal candidate for this role will have:

• 3 years National Diploma or Degree in Electrical (light current) or Electronic Engineering or a SAQA accredited equivalent
• 3-5 years relevant Telecoms experience
• Telecommunications (GSM, UTRAN, LTE, and 5G) courses are essential
• Computer applications (e.g. MS Office, MS Teams & MAPINFO, )
• Network Analysis & statistical tools (e.g., U2020, Actix, Sonar, Atoll, Discovery SmartCare, OSS Probes & Crowd Analysis)
• GSM ,UMTS , LTE , 5G knowledge
• Network components
• Customer Care

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 09 October 2025.