Our journey started in 1999 with a handful of brilliant individuals and some very big picture thinking. Now, we are an ever-growing community of 1,000+ talented and exceptional people at the forefront of the vast and competitive world.
Betway has become ingrained in African soil, having set down early roots in markets such as Ghana and South Africa. From there, Betway has weaved its way across the landscape, incorporating regions in East, West and Southern Africa.
This growth also shows no signs of slowing, as Betway continues to be embraced by fans of sports betting in more and more African regions.
What you’ll do
You’ll take ownership of work that gives us our competitive edge, including:
- Own and manage the end-to-end delivery of product initiatives across web and mobile platforms.
- Translate business and product requirements into clear deliverables in collaboration with design and engineering teams.
- Ensure alignment between backend capabilities and front-end execution, enabling seamless user experiences.
- Drive high-quality implementation, ensuring consistency, usability, and scalability across products.
- Act as the primary bridge between Product, Engineering, and Design teams, ensuring effective communication and alignment.
- Collaborate closely with backend teams to ensure front-end feasibility and optimal integration of services.
- Work with stakeholders to clarify requirements, manage expectations, and ensure delivery aligns to objectives.
- Oversee the integration of UX and UI design into front-end builds, ensuring design intent is accurately implemented.
- Ensure user journeys, interaction patterns, and visual components are cohesive and aligned to design standards.
- Partner with UX and UI leads to continuously improve customer experience and engagement.
- Monitor front-end performance metrics, identifying opportunities to improve usability and conversion.
- Support experimentation and optimisation initiatives
- Ensure front-end solutions are responsive, accessible, and aligned with best practices.
- Establish and maintain front-end development standards, best practices, and quality benchmarks.
- Ensure adherence to design systems, technical frameworks, and architectural guidelines.
- Drive consistency and reuse of components and patterns across products.
- Lead and manage the front-end product team, providing clear direction, prioritisation, and support to enable effective delivery.
- Foster a collaborative, high-performance culture focused on quality, innovation, and continuous improvement.
- Mentor and develop team members, supporting capability growth and career progression.
- This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.
What you’ll bring
You’re someone who brings:
- Strong understanding of front-end technologies, architectures, and best practices
- Solid grasp of UX/UI principles and how they translate into front-end delivery
- Ability to bridge technical and business requirements effectively
- Strong stakeholder management and communication skills
- Experience managing cross-functional teams in agile environments
- Analytical mindset with focus on performance and optimisation
- Problem-solving and decision-making capabilities
Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- Familiarity with A/B testing and data-driven design decisions.
- Good knowledge in online web application development, including front-end HTML5
- Bachelor’s degree in Technology, Computer Science, Product Design, or a related field
- 5–8 years’ experience in digital product, front-end delivery, or related roles
- Proven experience managing or leading cross-functional teams
- Experience working in agile product environments
- Exposure to both design (UX/UI) and engineering delivery strongly preferred
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- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- We’re looking for an experienced and commercially minded facilities leader to take ownership of our facilities, property portfolio, workplace experience, vendor management, and office standards agenda across South Africa and Rest of Africa (ROA). You will provide both strategic direction and operational leadership across a growing African footprint, ensuring consistent workplace standards, cost optimisation, governance, and service excellence across all locations.
- A key focus of the role will be leading the 2026 Johannesburg office relocation, establishing a workplace model and facilities framework that can be replicated across the region.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.
- As our Head of Facilities – Africa, you will be responsible for developing and executing a regional facilities strategy that supports business growth, operational excellence, and workplace innovation. You will lead the management of our office portfolio, vendor ecosystem, workplace standards, and facilities governance while ensuring cost-effective and scalable facilities operations across Africa.
- Your leadership will play a critical role in delivering world-class workplaces, supporting new market launches, driving commercial efficiencies, and ensuring the successful delivery of the 2026 Johannesburg office move.
What you’ll do
You’ll take ownership of work that gives us our competitive edge, including:
Regional Facilities & Property Leadership
- Lead the facilities and property portfolio across South Africa and Rest of Africa.
- Establish and implement a consistent regional facilities management framework.
- Define workplace standards, operating procedures, and service-level expectations across all locations.
- Provide strategic leadership to support business growth, office expansion, consolidation, and workplace optimisation initiatives.
Property & Portfolio Management
- Manage leases, landlord relationships, renewals, acquisitions, and exits across the regional property portfolio.
- Lead property-related governance and compliance activities.
- Oversee workplace planning, office design standards, and fit-out requirements.
- Ensure all sites remain fit for purpose and aligned to business objectives.
Johannesburg Office Relocation (2026)
- Serve as the senior facilities lead responsible for the Johannesburg office relocation project.
- Partner closely with project teams and key stakeholders throughout the planning and implementation phases.
- Establish workplace, facilities, wellness, and service standards to be replicated across the region.
- Deliver the project on time, within budget, and with minimal disruption to business operations.
Facilities Operations
- Maintain accountability for day-to-day facilities operations across all locations.
- Oversee cleaning services, physical security, maintenance and repairs, reception services, office management, travel coordination support, and storage management.
- Manage stationery, consumables, pantry services, coffee bar operations, and employee amenities.
- Ensure compliance with all health and safety requirements and workplace regulations.
- Drive continuous improvements in workplace experience and employee satisfaction.
Vendor & Contract Management
- Manage all facilities-related vendor relationships across the region.
- Lead contract negotiations, renewals, and supplier onboarding activities.
- Monitor vendor performance against agreed service-level agreements.
- Drive cost optimisation and standardisation of vendor frameworks across all markets.
- Manage strategic partnerships with vendors including security, cleaning, storage, Bidvest, CSG, Top Vending, and other regional suppliers.
New Market Launches
- Develop and implement a scalable model for establishing new offices across Africa.
- Coordinate facilities readiness and workplace setup activities for new market launches.
- Manage local supplier engagement through a centralised facilities governance framework.
- Ensure consistency in workplace standards across all new locations.
Financial & Asset Management
- Own regional facilities budgets, forecasts, and financial planning activities.
- Manage facilities-related capital and operational expenditure.
- Drive cost-saving initiatives and maximise value from facilities investments.
- Oversee asset lifecycle management, stock control, and utilisation reporting.
Data, Reporting & Governance
- Develop and maintain reporting frameworks covering facilities performance, lease portfolios, vendor management, contracts, budgets, assets, and operational metrics.
- Produce management reporting with actionable insights and recommendations.
- Ensure robust governance across facilities operations, contracts, leases, assets, and compliance activities.
- Utilise facilities data to identify efficiency opportunities and support decision-making.
- This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.
What you’ll bring
You’re someone who brings:
- Significant facilities, property, or real-estate portfolio management experience.
- Strong commercial acumen and financial management capability.
- Proven experience managing multi-site operations across multiple countries.
- Demonstrated expertise in vendor, supplier, and contract management.
- Experience leading office relocations, fit-outs, renovations, or workplace transformation projects.
- Strong reporting, analytics, and dashboard development capability.
- Excellent stakeholder engagement and influencing skills across all organisational levels.
- Strong organisational and project management skills with the ability to manage multiple priorities simultaneously.
- Exceptional attention to detail and a commitment to operational excellence.
- Adaptability and the ability to thrive in a fast-paced environment.
- Clear, confident communication (written and verbal), and the ability to breakdown complex ideas.
- A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Experience managing facilities operations across African markets.
- Corporate office portfolio management experience.
- Experience supporting rapid business expansion into new locations.
- Project management qualifications or equivalent practical experience.
- Knowledge of workplace design, employee experience, and modern office strategies.
- Experience implementing regional governance, reporting, and compliance frameworks.
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What you’ll do
- Be the knowledge expert in the content offered per Vertical by communicating and highlighting key features, functionalities and overall offering within each Vertical space.
- Source new content and new content providers that fit within our industry and brand.
- Account Management for suppliers and vendors that we integrate with.
- Understand all Product releases and feature sets so you have a good understand of what our potential opportunities are when implemented.
- Ensure all stakeholders are kept up to date with the vertical content roadmap and progress, any delays to be communicated – all regions.
- Ensuring the Product (Web & Mobile) has the most efficient customer experience in the Vertical space.
- Work with the analytical teams to analyse and understand customer behaviour.
- Ensure you leverage off all possible data sources and product functionality for decision making on any website and user experience changes.
- Coordinate the communication, commercials and integrations with providers, and the release of new providers.
- Communicate with various internal departments to ensure proper and successful launch of new content.
- Monitoring the performance of content across the various verticals on offer.
- Collaborate with Product Manager on strategic and suggested changes required for the Websites and scope out the Web Dev Briefing and Change Requests
- This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.
What you’ll bring
You’re someone who brings:
- Experience in a combination of but not limited to, product roll-out, web and mobile Product offerings
- Ability to analyse problems and create effective solutions
- Ability to comprehend and communicate technical touchpoints of various integrations on our platforms
- Display a high acumen of project administration and project management
- Strong negotiation skills
- Work well under pressure
- Ability to communicate across multiple business streams
- Ability to effectively report on exceptions and nuisances
- Ability to influence others
- Good Interpersonal & relationship building skills – Team Player
- Proven analytical and problem-solving ability
- Able to work independently and manage time effectively, as well as work collaboratively with multi-disciplinary teams.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
- Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
- Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions
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What you’ll be doing
- Assist in developing business growth with potential partners, including but not limited to Telcos, retailers and other entities.
- Continually reviewing the commercial agreements with all Partners for optimal delivery.
- Growing and maintaining strong relationships with new and existing partners through regular communication and face to face meetings.
- Monthly reporting back to team and line manager on overall partnership performance.
- Developing and implementing marketing strategies and campaigns to grow the Betway/Jackpot City customer base
- Align with the partners strategic objectives to drive profitability for both Betway/Jackpot City and the partner
- Collaborate and work with other divisions to execute on the strategic plans
- Budget management and maintaining overall strategic objectives.
- Analysis of campaigns, reporting on ROI and developing strategies to improve it.
- Always ensuring partner satisfaction and working closely with partners to unpack deeper collaboration.
- Coordination of backend fulfilment with other departments, including Fraud Operations and Creative.
- Keep aligned on Country and Product developments.
- Continuous engagement with the Betway and Jackpot City incountry teams
- Drive innovation through new and existing channels/partners
- Networking and attendance at local/international conferences, if opportunity becomes available.
- Provide continuous guidance and support to the direct partnerships team.
- Will be required to travel for new business opportunities
- This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives
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- The Retention Marketer will be responsible for mapping the retained customer’s journey and ensuring ongoing value extraction from a customer base consisting of converted and active casino bettors across the South African market. The Retention Marketer will be responsible for growing and developing their designated markets through implementation of retention marketing activities. The roles’ primary objective is to maintain, develop and increase retention, activity rates, and revenue.
- The Retention Marketer will need to assist the CX Team Lead to analyse customer base with reference to; user experience, adapt existing communications, develop and test new interventions and constantly strive to improve our overall customer conversion and retention rates and value extracted.
- The Retention Marketer will possess a strong knowledge of the online casino space, possess an analytical approach and have a defined project management skillset. An inquiring mind is needed in order to be able to creatively solve challenges and propose new and fresh alternatives to existing processes.
What you’ll be doing
Specific duties will include, but are not limited to, the following:
- Devise, generate and execute dynamic, innovative and cost-effective opening offers, evidencing segmentation knowledge especially around product as well as effective use of resources.
- Full responsibility for the retention Lifecycle calendar, to ensure our brand has exciting, localised, relevant campaigns.
- Develop and implement customer promotions:
- For retaining & growing the customer base through innovative and market-relevant campaigns.
- Continuously analyse market/competitors:
- Ensure all campaigns are competitive in the marketplace.
- Result analysis and reporting including:
- Outcomes
- Processes assessment and learnings with appropriate pre & post measurement and analysis.
- Ensure all product features and verticals are effectively marketed to segmented base.
- Customer personalisation strategy.
- Be responsible for maintaining the integrity of the player experience.
- Support other web marketing responsibilities as needed.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Marketing Degree or relevant qualification/experience essential
- A minimum of 3 years’ experience in marketing, with experience in the verticals betting industry
- Ability to observe and analyse changes and trends in the casino betting market and use this data in strategic planning
- Good presentation skills with an attention to detail
- Strong project management skills
- Strategic and analytic mindset with proven commercial acumen
- Good interpersonal and negotiation skills across a diverse team
- Must be deadline and target driven with good time management
- Highly computer literate
- Ability to work under pressure and adapt well to change
- A desire to try new technologies, do great things, make an impact… create moments of WOW!
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Desirable skills you’ve got up your sleeve
It would be great if you also have some the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
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What you’ll be doing
As part of your role, your responsibilities will include:
Graphic Design – Digital and Print across platforms
- Create and establish designs, visual approaches, look and feels and create impactful designs keeping business and customer in mind.
- Roll out and conceptualise as needed across digital and print within deadline.
- Be agile to adapt to urgent business needs and reshuffle work as needed.
- Print knowledge required, including setting up and prepping for print across substrates
- Adhere to studio process
- Develop fresh and original proactive work and come up with ideas beyond the brief when needed.
- Deliver work that is, accurate, media specific, in line and compliant with the CI, brand tone of voice, accurate to brief and CI and of great quality that is highly crafted.
- Interpret and execute creative briefs from concept to design to roll-out
Conceptualisation and Ideation
- Conceptualise and ideate on concept through the line.
- Develop fresh and original proactive work and ideate beyond the brief
- Understand context and media/ platform when conceptualising/ rolling out.
- Assist management with campaign execution by bringing it to life through excellent design, art direction and visual layout skills.
- Generate innovative ideas
Collaboration and Communication
- Provide technical guidance, coach and inspire Junior and Mid-level Designer/s.
- Positive collaboration with team and management, creating a positive team environment
- Build an understanding of our products, and our customer per region
- A role model to other designers through positive attitude, responsibility, honesty, respect and openness.
- Be agile to adapt to urgent business needs and reshuffle work as needed
- Clear, effective and honest communication across the business
- Work closely with Copywriters to develop campaigns locally and across Africa.
- Share knowledge, best practices and cutting-edge work with the team.
- Support departmental goals and new approaches.
- Attend daily stand up meetings and actively listen to understand team requirements.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
- The necessary skills that we require for this role include:
- 3 year Diploma or Degree in Graphic Design or Design Communication
- 5-6+ years experience in design, 2 minimum years in a senior role
- Advanced practical knowledge and application in Photoshop, Illustrator, InDesign and Microsoft PowerPoint and Microsoft office
- Essential to be able to guide others without designing for them
- Excellent time management and project management skills for self
- Apply trends and best practice in practical and effective ways to the brand and business
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals.
- Expertise in managing projects simultaneously, with a track record of delivering on time.
- Exceptional attention to detail, ensuring high standards of quality in all outputs.
- Understanding of the creative process and ability to have an agile approach to work.
- Ensure due diligence and best practice in file setup, management, and sharing.
Desirable skills you’ve got up your sleeve
It will be valuable if you also have the following skills:
- Knowledge of sports betting markets, including odds calculation, betting types and market trends.
- Previous experience in the online gaming or casino industry
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards.
- Proficiency in the full Microsoft Suite (Word, PowerPoint, Excel, Outlook
- After effects and Dreamweaver advantageous
- Knowledge of UI with best practice experience
Method of Application
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