The group’s corporate centre includes many of the critical functions required by a large and complex financial services business. It represents custodianship and has ultimate accountability to external stakeholders such as shareholders and regulators.
These functions may sound boring at first glance – treasury, risk, compliance, governance, audit, fin...
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Job Description
- To serve as a full financial services advisor by providing appropriate savings, investment and estate planning advice, expertise and support to high income clients, with a focus on investments.
Are you someone who can:
- Formulate proposals in cash management, risk needs, investment planning, estate planning, or other areas to help clients achieve their financial goals.
- Achieve previously determined sales targets across the business by identifying opportunities to advise on FirstRand approved investment and risk products.
- Investigate available investment opportunities to determine compatibility with client financial plans.
- Review clients' financial plans regularly to determine whether life changes, economic changes, environmental concerns, or financial performance indicate a need for plan reassessment.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Ensure that the quality of advice remains high and consistent and in line with FNB’s investment philosophy and product approved matrix.
- Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
- Achieve gross production target as indicated in scorecard.
- Inform and educate customers on products and services to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
- Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
- Analyse financial information obtained from clients to develop a financial plan or proposal using the correct tools.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements.
- Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
- Ensure optimal usage and protection of business assets.
- Maintain expert knowledge on all FirstRand approved products, application procedure, processing and timelines in order to drive and achieve relevant sales targets.
- Engage in cross-functional activities.
- Collaborate across boundaries and finds common ground with a widening range of stakeholders.
- Maintain and build relationships for purposes of expectation management, knowledge sharing and integration.
You will be an ideal candidate if you:
- Relevant Degree in Investment or Economics.
- Completed Certified Financial Planner preferred.
- Have 3 to 5 years’ experience as a Wealth Manager with sales and advisory experience with high income clients.
- Candidates with the following FAIS experience will be given preference:
Cat 1:
- Long-Term Insurance subcategory B1
- Long-Term Insurance subcategory C
- Retail Pension Benefits
- Shares
- Money Market Instruments
- Bonds
- Participatory Interests in a Collective Investment Scheme
- Forex Investments
- Long-term Deposits
- Short-term Deposits
- Long- Term Insurance Subcategory B2
- Long- Term Insurance Subcategory B2- A
- Long-term Insurance subcategory B1-A
- Structured Deposits
- Participatory Interest in hedge fund
Cat 2 – Advantage
- Long Term Insurance Subcategory C
- Retail Pension Benefits
- Shares
- Money Market Instruments
- Bonds
- Participatory Interests in one or more CIS
- Forex Investments
- Long Term Deposits
- Short Term Deposits
- Structured Deposits
- Participatory interest in hedge funds
Deadline:31st August,2025
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Are you someone who can:
- Achieve revenue targets by growing existing client portfolios or acquiring new clients.
- Meet the required Cost to Income for the Channel while managing budget goals and controlling costs to enhance efficiency.
- Foster a service culture that builds strong relationships and encourages exceptional client service.
- Cultivate and manage productive relationships with various stakeholders, including end-users, SMEs, project managers, and senior staff.
- Advise specialists on target management and actively participate in planning and presenting the Channel's budget.
- Maintain expert knowledge of specific products, pricing, application procedures, and processing timelines to drive Channel objectives and targets.
You will be an ideal candidate if you have;
- A minimum of 8-10 years of experience in banking, investment, financial planning, wealth management, and client-facing roles, with at least 4 years in a leadership position.
- A relevant NQF Level 8 qualification, such as a Post Graduate Diploma in Financial Planning or a BCom Honors in Investment or Risk Management.
- FAIS fit and proper status, with completed RE5 and RE1 qualifications being advantageous.
Deadline:17th August,2025
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- As part of our team in Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Generate and manage month end statements, tax statements and invoices that comply with best practice standards to meet client and management reporting requirements
- Execute the trades on the JSE and global trading platforms through the relevant trading systems
- Participate in planned activities that are appropriate for own development
- Display and encourage an appreciation of teamwork and inclusivity
You will be an ideal candidate if you can:
- Develop, encourage and nurture collaborative relationships across area of specialisation
- Manage risks in own area of responsibility
- Compile reports that track progress and guide business to make informed decisions
- Create solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation Identify and utilise opportunities for revenue
- Grow to deliver on sales targets
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you have:
- 3 - 5 years' experience in trading or managing client investment portfolios
- A Bachelor of Commerce specialising in Finance
- FAIS, RE5, JSE Traders exam, relevant RPE modules
- Executed the trades on the JSE and global trading platforms through the relevant trading systems
- Compiled daily trade activity reports and customer insight information for submission to the business Manco
- Ensured accuracy and adherence to internal and external client instructions
- Managed statistical data for new account opening and de-activation requests
- Managed client books in an administrative, trading and client service capacity
- Evaluated financial risks and decide on trading based on researching and identifying trading strategies and available data
- Ensured all trading transactions are legitimate and comply with government laws and policies to avoid other penalties
Deadline:14th August,2025
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Are you someone who can:
Script/Tests Analysis:
- Proficiently analyse both new and existing Automation scripts.
- Identify areas for improvement or maintenance in existing scripts.
- Create test cases based on Business Requirement Specifications.
Automation Scripting:
- Quickly adapt to prescribed standards and usage of our internal Framework.
- Familiarize yourself with all defined interaction points in the framework, namely (Legacy Application, REST, API, Selenium, SOAP, IMS, OCEP).
- Design robust, scalable, and maintainable automation scripts covering various aspects of the System Under Test.
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy scripts
Stakeholder Communication:
- Collaborate effectively with stakeholders (QA, Infrastructure, Architecture, Developers, Business).
- Understand the SUT from a business perspective.
- Maintain open communication with product owners and business analysts to gather relevant information on requirements.
Issue Resolution and Analysis:
- Proactively collaborate with business, stakeholders, and developers to ensure quicker turnaround time for fixes.
- Participate in root cause analysis and troubleshooting.
- Provide detailed information to facilitate timely issue resolution.
Leadership Responsibilities:
- Demonstrate leadership qualities.
- Solve problems effectively.
- Communicate efficiently.
- Work closely with the assigned Technical Team Lead.
- Ensure the quality and stability of testing processes.
- You will be an ideal candidate if you:
- JAVA - adv.. OCA
- Springboot
- Database Management: SQL basics
- Front-end Application Navigation
- API Testing (using tools like Postman and SOAPUI)
- API Documentation (including Swagger docs)
- Monitoring Tools (Splunk, Grafana)
- CI/CD Pipelines (Jenkins/Bamboo)
- Micro Focus ALM Octane usage
- Git and Bitbucket knowledge
- IntelliJ (IDE) Usage
- Understanding of Script Datasheets
- Data Driven Framework
- Knowledge of OCEP Services
- Data Preparation and understanding
- Agile Methodology
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
Deadline:15th August,2025
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- In this role you will drive and embed best practice processes, tools, and frameworks within the FirstRand group to provide seamless customer experience (Internal/External perspective).
- To act as a single point of contact for all parties involved during a major incident/s as well as ensure that the major incident responses, communication, escalation, resolution, and post-incident review is concluded in an effective, efficient, and professional manner.
Are you someone who can:
- Lead the major incident life cycle and ensuring it is handled in accordance with Group Major Incident procedure.
- Ensure the levels of Major Incident classification and prioritization are understood and applied.
- Ensure Major Incidents are assigned to the correct support groups to ensure resolution is applied with in SLA.
- Post incident reporting as well as monthly executive reporting to the FirstRand Group Stakeholders.
- Ensure Major Incident records to be completed accurately within the ITSM tool.
- Enforce SLA’s developed to contract quality and deliver for inclusion of the group service levels.
- Technical or first line troubleshooting where applicable. Analysing historical data to identify and eliminate potential incidents before they occur or during a major incident.
- Identify underlying causes of incidents and preventing recurrences.
- Ensure Vendor management and remediation is directed where appropriate.
- Communicate all Major Incident to the FirstRand Group stakeholders in accordance to documented SLA’s.
- Understand the Problem and Change management processes to ensure root cause remediation on major incidents.
- Drive validation processes by obtaining sign-off from technical service and senior management to deliver incident resolution.
- Involvement in high-risk changes to facilitate quick resolution during implementation.
- Present incidents in senior stakeholder forums as well as detailed outcomes actions and resolutions.
- Audit/Risk reviews – ensure all audit and risk requirements are in accordance with group standard.
- Develop and review the major incident management process and policy for major incident across group, including definition of incidents, classification and prioritisation and aligning standard target resolution times.
- Ensure business and stakeholder relationships is maintained.
You will be an ideal candidate if you have:
- Completed a BTech in Information Technology or relevant degree
- 4-5 years experience in a similar role including:
- IT Service Management
- Incident management
- Problem Management
Required:
- ITIL Foundation
- MIM certification
Preferred:
- ITIL V3 Service Operations
- ITIL V4 Monitor, Support and Fulfill
- ITIL V4 Create, Delivery and Support
You will have access to:
- Opportunities to network and collaborate
- Opportunities to innovate
Deadline:7th August,2025
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Job Description
- To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
- Achieve net profit growth for business
- Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
- Manage the migration of accounts from transactional to Self Service
- Manage the growth of active customer Account Base to increase client base
- Maximise cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
- Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
- Compliance with procedures and processes contained in the Golden Rules.
- Provide accurate and reliable sales and service statistics.
- Manage own development to increase own competencies
Deadline:13th August,2025
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About The Role
- As a Contact Centre Marketer Sales and Service, you’ll be part of a team of self-motivated, high achieving sales professionals and you’ll drive WesBank Asset Based Finance full product offering to new customers in the Eastern Cape region. Successful candidate will be based in Port Elizabeth (Eastern Cape Area).
Are you someone who can:
- Contribute to cost efficiencies through responsible utilization of work-related resources
- Contribute to teamwork and inclusivity within own team
- Identify and utilise opportunities to assess and improve own performance
- Uses technical know-how to identify, solve and escalate problems
- Executes the sales administration process according to prescribed processes and standards
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Delivers customer service through adherence to quality service standards
- Provides exceptional customer service when interacting with internal and external customers
- Delivers on sales objectives to increase profitable business
You will be an ideal candidate if you:
- NQF5 minimum qualification (Diploma/ Degree will be an advantage)
- 3+ years experience in banking (commercial/ retail)
- Marketing and Sales experience
- Experience in Digital sales environment
- Knowledge and understanding of asset base finance
- Strong track record as highly performing sales individual
- Generally motivated for Sales targets
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Good understanding of asset based finance (ABF)
- General knowledge of financial statements
- Target/ Sales driven
- Requires expert negotiation and communication skills, both written and verbal
- Requires solid problem-solving skills.
- Analytical skills are required to determine client business needs and requirements.
- Ability to remain calm under various levels of pressure.
- Ability to show established track record.
- Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally)
Deadline:16th August,2025
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Job Description
- To strategically and operationally manage and grow a portfolio of high revenue generating clients (150 million plus) by growing the portfolio through the acquisition of new clients and the retention thereof and responsible for portfolio management in the segment
- Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
- As part of our team in FNB Commercial Sales and Service (Willowbridge), you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
The Ideal candidate must have the following exposure:
- Collaborate closely with relevant business units and product houses as per strategy to identify revenue opportunities
- Drive opportunities for revenue growth and cost reduction such as adoption of digital and other self-service options across client base
- Provide input into the budgeting process and monitor utilisation for the financial year according to the operational plan
- Produce or review budget reports to make sure they accurately reflect work activity
- Ensure financial documentation is maintained to support accurate record keeping and future legislative requirements
- Escalate potential budget risks that may lead to increased costs or financial losses
- Present work proposals on planned activities that will require financial resources
- Allocate and approves expenditure
- Collate, analyse and evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget
- Deliver customer experience excellence aligned to Organisational values and service standards
- Build professional long-term relationships with customers based on trust that builds the brand
- Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
- Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
- Provide customers with relevant information to keep them informed of products and service options
- Ensure full understanding of customer needs to deliver a quality service
- Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards
- Communicate how customer service solution will be implemented and secures buy-in
- Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options
- Ensure resolution of customer queries and complaints timeously and ownership of issues
- Analyse customer feedback to help improve customer service
- Propose ideas to improve customer service
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
- Engage in cross-functional relationships to obtain and to provide work support Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
- Ensure implementation of relevant policies, governance and practice standards across the business
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
- Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes
- Develops an understanding of risks and risk management approaches
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
- Educates others and makes suggestions for improvements
- Networks and participates in specialist risk forums where required
- Engage with customers to understand their unique requirements, drive value optimisation and advise best options for product integration and wealth management
- Manage the growth of active customer account base
- Provide input into the development of the business area tactical strategy in achievement of the overall business strategy
- Develop and implement an area operational plan in achievement of Business objectives
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
- Assess own performance against competencies and skills required delivery
- Identify development needs and select effective solutions to address own development need
- Prepare a personal development plan with management to implement and review as required
- Monitor own progress against development plan and measure impact of results
- Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
- Partner and collaborate with team members to achieve team success
- Share information and knowledge that benefits the team
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
- Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement"
The Ideal candidate must have the following exposure:
- Manage cost to income to increase profitability and efficiencies for the business.
- Enhance business performance and profitability.
- Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
- Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Drive the achievement of customer migration by recommending solutions and improving efficiencies
- Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals.
- Define a sales strategy and delivery plans in support of the strategic business objectives
- Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Compile reports that track progress and guide business to make informed decisions.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.
You will be an ideal candidate if you:
- Have obtained 3-5 years Commercial Banking experience in a similar role
- FAIS Accredited qualification (NQF level 6, 7 etc.)
- Exposure to Credit Applications in a commercial environment
- RE qualification
- Credit Management exposure a must
- Have experience in dealing with high level customer queries
- Must be able to structure deals
- Have the ability to acquire of new clients in Agric space
- Must be able to manage and maintain relationships with clients
- Maintain existing portfolio of clients in Agric space
- Are not an unrehabilitated insolvent
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Adaptable and curious
- Sales driven
- Thrive in a collaborative environment
- Client-centric
Deadline:14th August,2025
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Job Description
- To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service
- Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work
- Drive sales across product and campaign initiatives to exceed set targets
- Deliver customer experience excellence aligned to Organisational values and service standards
- Build professional long-term relationships with customers based on trust that builds the brand
- Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
- Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
- Provide customers with relevant information to keep them informed of products and service options
- Ensure full understanding of customer needs to deliver a quality service
- Ensure customer service solutions are aligned to the business operational plan; Organisational values and service standards
- Communicate how customer service solution will be implemented and secure buy-in
- Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options
- Ensure resolution of customer queries and complaints timeously and ownership of issues
- Analyse customer feedback to help improve customer service Propose ideas to improve customer service
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
- Engage in cross-functional relationships to obtain and to provide work support
- Engage with customers to understand their unique requirements, drive value optimisation and advise best options for product integration and wealth management Manage the growth of active customer account base
- Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
- Ensure implementation of relevant policies, governance and practice standards across the business
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
- Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findings and changes
- Develop an understanding of risks and risk management approaches
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
- Educate others and make suggestions for improvements
- Network and participate in specialist risk forums where required
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data
- Provide regular reports on the delivery of services against agreed service level agreements and in terms of overall customer targets
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities
- Understand competencies and skills required for own and employee's development and performance
- Identify development needs and select effective solutions to address own and employee development needs
- Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
- Provide on the job coaching and guidance
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
- Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
- Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement
- Manage team delivery against goals in the area of responsibility
- Manage performance moderation, disciplinary action, recognition and retention processes in line with HR policies and procedures
- Participate in Talent Management practices and processes in line with HR policies and procedures
- Implement employment equity plan targets in all recruitment and employee movement activities
- Manage performance of employees by clearly defining goals and objectives and providing direction, coaching and regular feedback
- Ensure skills are transferred to specific functions
- Ensure conflict resolution and respond to complaints or concerns
- Set relevant stretch goals for team and motivate achievement
Deadline:13th August,2025
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Role Purpose
- To assist in proactively managing a portfolio of FNB Private Wealth Clients with a team of Private Advisors through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
Responsibilities
- Act responsibly with work related resources in order to contribute to cost containment.
- Achieve expected financial targets and uphold associated service levels.
- Deliver exceptional and high quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide sound services and recommendations based on customer and client needs, current information and trends.
- Develop and manage key stakeholder relationships that enable achievement of operational objectives.
- Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
- Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
- Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
- Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
- Compile reports that track progress and guide business to make informed decisions
- Ensure effective management of the leads pipeline.
- Support sales through analysis of client portfolio and pro-active client engagement.
- Contribute to innovation by finding faster and more accurate ways of working.
- Assist with profit growth for the business through sales and acquisition of new clients.
- Understand and market all financial services solutions within the relevant business offering.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG.
Minimum Qualifications and Experience
- Relevant Degree in Finance or Economics or Accounting (FAIS Recognized Qualification).
- FAIS accreditation required (RE5).
- Minimum 2 - 3 years’ experience within a Sales/Service area of a financial environment.
Deadline:14th August,2025
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Job Description
- This is a 12-month contract for unemployed graduates to join the RMB Operations work experience internship.
Responsibilities
- Demonstrate excellence and quality orientation in all assigned tasks, deliverables and projects
- Execute role responsibilities efficiently through careful and timeous planning, reporting and updating
- Contribute to projects through proactive, innovative and appropriate input
- Participate in knowledge sharing with peers and stakeholders
- Manage own development plan to increase competencies and skills through various channels
- Adheres to and advocates FirstRand shared values and business philosophy
Qualifications and Experience
- A recognised Bachelor’s degree in Finance, Commerce, Engineering, Data Analytics or related, Law
- Must have no or limited formal work experience (i.e. less than 12 months)
- Analytical Thinking
- Excellence and quality orientation
- Building relationships
- Teamwork
- Problem solving
- Learning agility
- Resilience and Stress Management
- Drive and Results orientation
Deadline:16th August,2025
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Are you someone who can:
- Control expenditure and identify process improvements to contain and reduce costs.
- Configure, install, and test relevant system software on mainframe systems and d stribution platforms to support end user requirements.
- Monitor the security and efficiency of the IT infrastructure to continuously improve service delivery.
- Participate in planned activities that are appropriate for own development.
- Compile reports that track progress and guide business to make informed decisions.
- Manages risks in own area of responsibility.
- Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
You will be an ideal candidate if you:
- Minimum Qualification - Relevant bachelor’s degree in information technology computer science, Information Systems or related field
- Preferred Qualification - Control M/O/R certification
- Experience - 3 to 5 years’ experience in a similar environment, of which 1 to 2 years ideally at junior (entry level) management level
- Prior batch scheduling or software equivalent
- Programme/Batch monitoring
- Developer fix application
- Troubleshooting and analysis protocol
- Monitoring and command center knowledge
- Data processing
- Infrastructure knowledge
- Operating systems knowledge
- Redhat Certification
You will have access to:
- Opportunities to network and collaborate.
- Challenging Working.
- Opportunities to innovate.
Deadline:15th August,2025
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Are you someone who can:
- Manage a team of test analysts, automators and performance testers working on all stages of structured testing.
You will be an ideal candidate if you:
- Provide IT expertise, advice and leadership in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards. Assist in the development of IT operational implementation plans and associated IT processes, methods, and techniques.
Responsibilities
- Increase operational efficiency and suggest solutions to enhance cost effectiveness.
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast end effectively.
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
- Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
- Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
- Comply, understand, and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
- Assess, identify, and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
- Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test, and debug to obtain a robust solution with supporting documentation.
- Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
- Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
- Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
- Manage own development to increase own competencies and develop technical and business skills.
- Proactively engage with business units and colleagues to understand underlying needs and opportunities and identify Information Technology (IT) innovative solutions in a timely manner.
- Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.
Qualifications and Experience
- Must have COBOL and JCL experience.
- Knowledge of Java will be advantageous
- Minimum: B. Com, B. Eng., BSC Eng., BSC Informatics or related degree.
- 5 years + experience in programming and system design.
- Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.
- System Design experience advantageous
Deadline:16th August,2025
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Role Purpose:
- To vet and ensure all cross-border payments meet the requirements of the South African Reserve Bank (SARB) prior to the payment being released
- To consult with relevant internal and external stakeholders to ensure that all requirements are met before payments are submitted
Are you someone who can:
- Ensure the accurate capture of Balance of Payment (BOP) and the correct Section of the Reserve Bank rulings is applied prior to releasing the payment, thereby minimizing risk
- Ensure all payments are released within the relevant service level agreement (SLA)
- Keep abreast of and comply to statutory and legislative requirements related to the rulings and updates from the Reserve Bank; and ensure implementation within business
- Ensure where Exchange Control approval has expired, information is updated on relevant system and clients are advised accordingly
- Develop and manage key stakeholder relationships that enable achievement of operational objectives, both internally and externally
- Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards
You will be an ideal candidate if you:
- Have a minimum of an industry-related NQF 5 qualification (Diploma preferred)
- Have 1+ years of Foreign Exchange experience
- Have an understanding of the Reserve Bank exchange control rules
- Have exposure to cross border payments
Deadline:14th August,2025
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Job Description
- To detect identified fraud events, execute appropriate fraud interventions based on the type of fraud in order to prevent further losses that may be incurred.
- Minimise financial losses to and the customer by executing detection duties and interventions as soon as fraudulent events have been established.
- Update customer with required information and explaining the process in fraud incidences and supply required documentation.
- Active participation in specialist practice forums to share information and insights across the business.
- Build objective working relationships with various, experts and counterparts within the banking industry and the broader fraud community.
- Manage cancellation process for required transaction method based on product (e.g. card, digital or accounts) of fraudulent activity by cancelling cards or putting holds on accounts. Provide access to transact once customer has been identified.
- Open fraud cases and compile relevant and comprehensive case related documentation in the required format for the appropriate resolution of fraud cases.
- Execute fraud detection practices according to the identified fraud event types and manage case end to end from detection to resolution using appropriate guidelines.
- Analyses transactions and compare transactions and documents to determine authenticity and assign required customer identification category (find customer not fraud, find customer is fraud, can't find customer) and fraud type.
- Extract and share insights, trends and lessons learnt from root cause analysis applied in detection to inform further fraud prevention improvements across a wide range of processes and systems.
- Conduct detection activities and fraud intervention line with applicable laws, processes to effect quick resolution of fraudulent matters.
- Compile and communicate accurate and timely reports on fraud cases and track progress made. Keep key stakeholders informed of case status including updating relevant information systems and tools (e.g. SAFPS list) accessed by the fraud community.
- Liaise with relevant internal and external stakeholders including bureaus and other banks to ensure correct validation of customer information and security checks.
- Manage personal development to increase own skills and competencies.
Deadline:8th August,2025
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Job Description
- To detect identified fraud events, execute appropriate fraud interventions based on the type of fraud in order to prevent further losses that may be incurred.
- Minimise financial losses to and the customer by executing detection duties and interventions as soon as fraudulent events have been established.
- Update customer with required information and explaining the process in fraud incidences and supply required documentation.
- Active participation in specialist practice forums to share information and insights across the business.
- Build objective working relationships with various, experts and counterparts within the banking industry and the broader fraud community.
- Manage cancellation process for required transaction method based on product (e.g. card, digital or accounts) of fraudulent activity by cancelling cards or putting holds on accounts. Provide access to transact once customer has been identified.
- Open fraud cases and compile relevant and comprehensive case related documentation in the required format for the appropriate resolution of fraud cases.
- Execute fraud detection practices according to the identified fraud event types and manage case end to end from detection to resolution using appropriate guidelines.
- Analyses transactions and compare transactions and documents to determine authenticity and assign required customer identification category (find customer not fraud, find customer is fraud, can't find customer) and fraud type.
- Extract and share insights, trends and lessons learnt from root cause analysis applied in detection to inform further fraud prevention improvements across a wide range of processes and systems.
- Conduct detection activities and fraud intervention line with applicable laws, processes to effect quick resolution of fraudulent matters.
- Compile and communicate accurate and timely reports on fraud cases and track progress made. Keep key stakeholders informed of case status including updating relevant information systems and tools (e.g. SAFPS list) accessed by the fraud community.
- Liaise with relevant internal and external stakeholders including bureaus and other banks to ensure correct validation of customer information and security checks.
- Manage personal development to increase own skills and competencies.
Deadline:8th August,2025
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Job Description
- To provide expertise, advice and support the financial advisory philosophy and framework across the end-to-end product matrix to achieve our front-line sales objectives through coaching and enabling Money Managers and Financial Advisors and Wealth Managers to provide the best advice to our clients that adheres to business rules and FAIS requirements.
- Develop insights into situations and apply innovative solutions to make organisational improvements to the financial advisory philosophy and environment.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Ensure financial advisory philosophy is understood and efficiently adopted through coaching and mentoring front- line sales roles.
- Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.
- Participate in knowledge sharing to sales teams to maximise skills required, using the Business Advice philosophy and advice processes.
- Assist and upskill sales roles in improving sales skill with the specific aim to achieve pre-determined team sales targets.
- Facilitate and conduct hands-on training to front-line sales roles as part of the financial advisory capability improvement process.
- Actively coach through providing advice about solutions, products and processes with the aim to improve sales techniques, skill and business performance.
- Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.
- Participate in knowledge sharing to sales teams to maximise skills required, using the Business Advice philosophy and advice processes.
- Assist and upskill sales roles in improving sales skill with the specific aim to achieve pre-determined team sales targets.
- Facilitate and conduct hands-on training to front-line sales roles as part of the financial advisory capability improvement process Actively coach through providing advice about solutions, products and processes with the aim to improve sales techniques, skill and business performance.
- Adjust coaching approaches for different front-line audiences.
- Track, control and influence business activities with the specific aim to increase supervised deals.
- Adjust coaching approaches for different front-line audiences.
- Track, control and influence business activities with the specific aim to increase supervised deals.
- Ensure solutions and advice provided to clients by sales teams meets set standards and protocols to enhance service, sales and mitigate risks.
- Track, control and drive the delivery of exceptional advice by sales teams through appropriate solutions and proposals to clients.
- Maintain own expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve implementation.
Minimum Requirement:
- FSCA recognized Degree - NQF Level 7
- RE1 and RE5
- CAT I and CAT II license, preferably a KI
- CFP designation advantageous
- 5 - 7 years' experience as a Financial Advisor
- 2 years as Wealth Manager
- Management experience advantageous
Dedaline:13th August,2025
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- As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
- To create testing procedures for complete programs within a suite of programs
- To provide input into test plans, writing test cases and conducting testing
Are you someone who can:
- Deliver against operational and cost targets
- Prioritise resource allocation to minimise and reduce wastage
- Monitor costs for the financial year according to the operational plan
- Allocates and approves expenditure
- Review cost reports and resolves or explains variances to the budge
- Identify, control and escalate potential risks that may lead to increased costs
- Manage costs or expenses within approved budget to achieve cost efficiencies
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
- Engage in cross-functional relationships to obtain and to provide work support
- Deliver customer experience excellence aligned to Organisational values and service standards
- Build professional long-term relationships with customers based on trust that builds the brand
- Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
- Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
- Provide customers with relevant information to keep them informed of products and service options
- Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
- Ensure implementation of relevant policies, governance and practice standards across the business
- Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
- Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findigns and changes
- Develops an understanding of risks and risk management approaches
- Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
- Educates others and makes suggestions for improvements
- Networks and participates in specialist risk forums where required
- Create test plan to include environments, number of resources to be assigned to the project, high level test case and highlight the risks and assumptions
- Create the test procedure to be followed when executing the test cases
- Create design steps from test cases in the Quality Centre
- Execute system validation plans (new function) and liaise with the Business Analysts and technical teams in order to compile test scripts
- Execute all test activities for allocated projects
- Coordinate and execute all allocated test activities for projects
- Prepare and submit test plans for sign-off
- Ensure alignment between test environment and production environment
- Treat production issues as first priority
- Compile defect reports to highlight to the Stakeholders the number of issues raised
- Assess own performance against competencies and skills required delivery
- Identify development needs and select effective solutions to address own development need
- Prepare a personal development plan with management to implement and review as required
- Monitor own progress against development plan and measure impact of results
- Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
- Partner and collaborate with team members to achieve team success
- Share information and knowledge that benefits the team
Dare to imagine the change with us if you are:
- An adaptable problem solver who does not fear change but thrives from it.
- A disruptor in your field of IT expertise
- An initiative taker who identifies opportunity and improves
- Known for your delivery track record.
- Wanting to be in a career that makes meaningful contribution to your and other people's lives.
Deadline:16th August,2025
Method of Application
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