Latest Openings at The South African Revenue Service (SARS)

Job Purpose

• The primary purpose of the Senior Test Analyst is to analyse project specification documentation and to utilize the results thereof to create a set of testing capital to be used for the testing of a software system and its related processes. In addition, project team resource management and coordination activities in delivering testing outcomes form part of this job in accordance with the SARS standards.  

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in a Computer Science / IT / Information Systems / Engineering AND 5 years' experience in a testing environment and must have completed advanced, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Advanced).

ALTERNATIVE

• Senior Certificate (NQF 4) AND must have completed advanced, certified training in Software Testing Techniques (e.g. ITSEB or ISTQB Advanced) and minimum of 10 years’ experience in software testing environment.

Minimum Functional Requirements

• Software testing - Have a working knowledge of the following applications: MS Word, MS Excel, MS PowerPoint and MS Project. Must have an in-depth knowledge of HP Quality Centre. 

Job Outputs:

Process

• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Actively coordinate testing resources and Testing process activities and milestones across the Testing lifecycle.
• Ensure Testing resources execute Test cases and manage daily priorities and workload allocation according to priorities and skills base involved with project.
• Reporting – qualitative and quantitative on project progress across multiple dimensions to ensure successful delivery of project and management visibility.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• To have the ability to interact effectively with members of the team involved with the project or maintenance testing effort.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
• Contribute on execution of assigned tasks, roles and deliverables to project resources involved as and when required.
• Ongoing collaboration and relationship building with various stakeholders and executives from various operational domains of the organisation to enable project delivery.

Behavioural competencies

• Accountability
• Adaptability
• Analytical Thinking  
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning   
• Conceptual Ability
• Customer Service  
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Business Acumen  
• Business Knowledge 
• Computer Literacy 
• Effective Business Communication  
• Efficiency improvement  
• Execute, Implement & Follow Through
• Functional Analysis and UAT
• Functional Policies and Procedures
• Plan and Conduct Meetings
• Problem Analysis and Judgement  
• Reporting
• Schedule Adherence
• Standard operating procedure compliance  
• System Thinking 
• Testing Software       

Compliance Competency

• Quality Management (IT)   
• Ability to work under pressure  
• Business Analysis Tech (IT)
• Facilitation Skills  
• GOC Confidential 
• Have a sense of urgency  
• Project Management Processes (IT)Aware
• Resource Allocation (IT)   
• Software Metrics (IT)
• Structured Reviews (IT)
• Systems Qualification and Testing  
• Tact and Diplomacy   

Deadline:15th July,2025

go to method of application »

Job Purpose 

• To plan, manage and monitor the implementation of Customs targeting activities and end-to-end processes, by managing the internal operations and resources within Customs division, in order to deliver on approved operational plans and to continuously enhance service delivery.

Education and Experience
Minimum Qualification & Experience Required 

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in a Business Management / Risk management / Auditing / Accounting / Legal related field AND 5-7 years' experience in Customs administration or operations / import and export related experience, of which 1 year at supervisory level.  Targeting/Illicit Trade/Risk Management experience and knowledge will be advantageous. 

ALTERNATE:

• Senior Certificate (NQF 4) and 10 years Customs administration or operations / import and export related experience, of which 1 year at supervisory level.  Targeting / Illicit Trade/Risk Management experience and knowledge will be advantageous. 

Minimum Functional Requirements

• Strong leadership skills
• Able to make decisions independently and are able to provide a detailed rationale for decisions or proposals made
• Advanced communication skills
• Day to day management of staff
• Ability to listen and support staff members pro-actively
• Ability to form team into a cohesive unit with clear direction and high value output
• Meeting of specific national targets, which is aligned to national business outcomes
• Understanding the importance of risk management within the Customs environment and displaying visionary comprehension in terms of illicit trade.
• Able to advise business lead on international trends within the modality, have a detailed understanding of the specific modality operations and impact on workforce as well as clients

Job Outputs:

• Provide daily direction to team members in terms of focus areas, tip-off or any illicit movement detected
• Plan and implement operations in a specific office or nationally within the modality in line with national directives and/or international operations
• Support and monitor handovers to operational teams and ensure timeous feedback
• Engagement with Customs counterparts on a daily basis to resolve any challenges, ensure common understanding of required outcomes and follow through on   successes to ensure clients are dealt with effectively and efficiently in terms of all direct and indirect tax compliance relevant to the success.
• Undertake a teaching and mentoring role on an active basis to ensure that staff knowledge is consistently improved and up to date
• Meet challenging situation head on and utilise out of the box thinking to find creative solutions.
• Constantly improve him/herself to ensure that they are continuously relevant in a fast changing environment
• Meet and over achieve on set targets aligned to the national business plan
• Adherence to specific time frames in terms of reports, feedback, statistics and specific instructions
• Able to perform the necessary HR functions in regard to staff members effectively and efficiently.

Process

• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions. (I)
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of  accountability. (I)
• Enable team members to perform optimally in line with risk requirements.
• Ensure procedures, policies and mandates are clearly understood and complied with. (I)
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement. (I)
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts. (I)
• Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas. (I)
• Interact with Customs Ops Managers as well as counterparts within the NTOC, to ensure effective transfer of knowledge between teams on a case by case basis  and deliver a high quality product, as well as effective coordination of projects and handovers
• Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs. (I)
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards. (I)
• Manage team activities to ensure achievement of production targets within the identified quality and turnaround time and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals. (I)
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy. (I)
• Utilise allocated resources to ensure effective and efficient performance and achievement of results.

Governance

• Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.

People

• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.

Finance

• Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.
• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.

Client

• Build and maintain relationships with clients and internal and external stakeholders that promote cross functional process delivery solutions.
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service. (I)

Behavioural competencies

• Accountability (V) - Hold self and others accountable for appointed responsibilities 
• Adaptability - Adapts tactics
• Fairness and Transparency (V) - Analysis and alignment 
• Honesty and Integrity (V) - Independently applies basic concepts and methods and requires coaching. 
• Problem Solving and Analysis - Analysis and interpretation 
• Respect (V) - Treat people with dignity and respect 
• Trust (V) - Displays commitment to organisational values and personal trust 
• To translate strategy into execution (Proficiency level 2) Operational Co-ordination/Optimisation 
• Operational Co-ordination/Optimisation - Concern for impact of own behaviour on others - (Proficiency level 2) 
• Develops teams and nurtures interdependency - (Proficiency level 2) Operational Co-ordination/Optimisation
• Inspires others to Positive Action - (Proficiency level 2) Operational Co-ordination/Optimisation
• Nurtures Future Talent - (Proficiency level 2) Operational Co-ordination/Optimisation 
• Stewardship and Service Orientation - (Proficiency Level 2) Operational Co-ordination/Optimisation 
• Strong Results Orientation - (Proficiency Level 2) Operational Co-ordination/Optimisation 
• Values and Manages Diversity - (Proficiency Level 2) Operational Co-ordination/Optimisation 

Technical competencies

• Business Acumen - Applies business management principles towards realising operational goals and objectives 
• Decisiveness - Takes decisions within the parameters of level of accountability assign to own role and that of others 
• Effective Business Communication - Applies concepts of knowledge / skill and requires guidance but not constant supervision 
• Functional Policies and Procedures - Applies concepts of knowledge / skill and requires guidance but not constant supervision 
• Managerial Budgeting - Applies concepts of knowledge / skill and requires guidance but not constant supervision 
• Planning and Organising - Applies concepts of knowledge / skill and requires guidance but not constant supervision 
• Problem Analysis and Judgement - Applies concepts of knowledge / skill and requires guidance but not constant supervision 
• Risk Awareness - Proficiency Level: 2 (Proficient)
• Knowledge - Proficiency Level: 2 (Proficient) 
• SARS Systems Products - Able to guide and educate others through different SARS systems in order to execute duties

Compliance Competency

• Security Clearance: GOC Confidential

Deadline:14th July,2025

go to method of application »

Job Purpose

• To conduct litigation of revenue matters in Tax, High Courts including Supreme Court of Appeal and Constitutional Court in terms of the applicable statutes and rules of court. To also provide expert advice on legal issues

Education and Experience

Minimum Qualification & Experience Required

• Relevant (Honours) / Post Graduate Diploma (NQF 8): Law AND 10-12 years' experience in a Legal Tax / Litigation environment, of which 3-4 years ideally at a specialist level.
• Admitted attorney or Advocate

OR

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 12 - 15 years related experience, of which 3 - 4 years at a specialist level

Minimum Functional Requirements

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices. 
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans. 
• Develop multiple practices in alignment with operational policy and procedural frameworks, supporting tactical development and excellence. 
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices. 
• Influence and communicate across business areas impacted by practice area to minimise resistance and ensure on-boarding of new thinking. 
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes. 
• Optimise goal achievement through tactical strategy development and optimisation of practises, processes & systems across an internal value chain. 
• Plan for value-added, continuous multiple practice and system improvement optimisation to deliver on objectives and to enhance tactical excellence. 
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, developing best practice solutions. 
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation. 
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders. 
• Provide expert advice, instruct and brief attorneys and counsel in respect of applications in the Magistrate's Court or Higher courts. 
• Provide specialist advice and opinions to SARS operations and management on significant tax matters

Governance

• Develop and/or align governance and compliance policies in own practice areas to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job. 
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.   

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability 
• Commitment to Continuous Learning
• Organisational Awareness
• Conceptual Ability
• External Awareness
• Fairness and Transparency
• Honesty & Integrity 
• Problem Solving and Analysis
• Trust
• Respect

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures 
• Reporting

Deadline:16th July,2025

go to method of application »

Job Purpose

• To investigate and enhance the understanding for connectivity of relevant evidence from difference digital media sources (e.g. Computer, Network, Cloud & Mobile forensic)

Education and Experience

Minimum Qualification & Experience Required

• Bachelor’s degree in computer Forensics, Computer Science, Cybersecurity, Information Technology / Advanced Diploma in Computer Forensics, Computer Science, Cybersecurity, Information Technology (NQF 7) 8 - 10 years' experience in a Digital Forensic Investigations environment, of which   5 - 7 years at a junior specialist level.

OR

• Senior Certificate (NQF 4) AND 15 years Digital Forensics Investigator experience, of which 5-7 years at Junior specialist level.

Minimum Functional Requirements

• Digital forensic investigation across multiple disciplines
• Identification of digital media artefacts
• Understanding of SARS investigative principles
• Digital forensic data analysis
• Knowledge of Data recovery processes, understanding of computers hardware and software
• Experience of digital forensics investigations, including methods and techniques e.g.  Investigative various digital media devices/artefacts from a single strand (e.g. mobile or computer), profiling research.  Knowledge of Legal framework e.g. TAAct, Criminal law, Law of evidence & procedure, Electronic /Digital evidence and Constitutional law.

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Represent Digital forensic investigations in Bilateral collaborations/forums with other law enforcement agencies, financial sector and Intelligence services.
• Undertake investigations following the Digital forensic investigations process of identification, storage, processing and analysis and reporting.
• Conduct research on digital forensic related issues in order to identity new and immerging trends within the environment and compile report thereof.
• Undertake data recovery activities following advanced techniques in order to retrieve lost data from defective digital media storages.
• Present legal mandate, methodology followed, and evidence uncover during internal heading AND/OR in a court of law and produces an affidavit.
• Write, quality review, approve and publish reports on knowledge management portal.
• Organise, prioritise and assign different types of investigations within the unit's team members.

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Integrity
• Fairness
• Accountability
• Analytical Thinking
• Conceptual Ability
• Organisational Awareness
• Problem Solving and Analysis
• Attention to Detail
• Commitment to Continuous Learning
• Building Sustainability
• Expertise in Context

Technical competencies

• Business Knowledge
• Court Processes and Procedures
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Investigative Skills  
• Presentation Skills
• Reporting
• Search and Seizure
• Digital Forensics
• Digital Forensics Evidence Management
• Verbal Communication

Deadline:15th July,2025 

go to method of application »

Job Purpose

• To provide expertise, advice and support in practice formulation and associated best practice improvement tactics, by creating IT solution architectures for specific projects, including articulating the architectural vision, conceptualizing and experimenting with alternative architectural approaches, creating models and component and interface specification documents, and validating the architecture against requirements and assumptions

Education and Experience

Minimum Qualification & Experience Required

• Bachelor Degree/ Advanced Diploma (NQF 7) in Information Tech and Computer Science and 8 - 10 years' experience in IT environment, of which 3 - 4 years at a junior specialist level

Alternative

• Senior Certificate (NQF 4) and 15 years IT experience, of which 3 - 4 years at a junior specialist leve

 Minimum Functional Requirements

• At least 5 years’ experience in solutions design.
• Experience and knowledge of Enterprise Architecture frameworks, governance and Microsoft solutions including Hybrid Cloud adoption and modern workplace platform strategies. 
• Modelling, mapping and maintaining technical skills and roadmaps.

Job Outputs:

Process

• To provide specialist technical skills to support the optimal management and operation of all technology implementations and enhancements, related infrastructure and software in the production, pre-production, quality assurance and development environment.
• Management of high-level projects and programs within all ICT areas as well as line management, technology and architecture approval, supplier management and 3rd level technical assistance on all problems, incidents and changes. 
• Should have good communication skills as the job will entail collaboration with various teams to ensure successful solution implementations and ongoing support roadmaps.
• Applies knowledge of products, techniques and processes to provide expert advice to project teams regarding the design of major corporate systems.
• Apply concepts and theories to resolve problems to ensure adherence to approved architectural designs throughout the project life cycle.
• Design, develop and implement architectures for specific projects.
• Ensure adherence to approved architectural designs throughout the project life cycle. Help define the roadmap for transformational projects.
• Ensure traceability of solution against project objectives and requirements.
• Establish the technical direction of strategic projects, defining the strategies necessary to fulfil the stated vision, and providing expert advice to project teams regarding the design of major corporate systems.
• Own the solution which includes the business impact, feasibility, design, and support creation/updates of a detailed design.
• Provide technical, specialist expertise to help define the roadmap for transformational projects.
• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices. 
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans. 
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation. 
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices. 
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes. 
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain. 
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence. 
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions. 
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation. 
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders. 
• Present high Level Solution Architecture designs in collaboration with domain architects per project or requirement for approval by the architecture governance.
• Maps application capabilities to business capabilities to ensure the realisation of business solutions.
• Participate in the evaluation processes during RFPs for given solutions to ensure the right selection of the solution.
• Provide architecture guidance and consultancy services during the development of solution per project, to ensure that development is in accordance with solution architecture, and address any deviation/s.
• Provide conceptual architecture designs for based on business requirements per project. 
• Provide authoritative, specialist expertise and advice to internal and external stakeholders. 

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job. 
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise. 

Finance

•  Implement and monitor financial control, management of costs and corporate governance in area of specialisation. 

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service. 
• Participate in the specialist practice community and contribute positively to organisation knowledge management. 
• Provide authoritative, specialist expertise and advice to internal and external stakeholders. 

Behavioural competencies

• Accountability
• Analytical Thinking 
• Strategic Thinking
• Attention to Detail 
• Commitment to Continuous Learning 
• Expertise in Context
• Conceptual Ability 
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness 
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Application Development and Maintenance
• Business Knowledge
• Computer Literacy
• Data Collection and Analysis
• Database Design and Management
• Efficiency improvement
• Functional Policies and Procedures
• IT Architecture
• IT Knowledge
• IT Project Management
• IT Systems
• Reporting
• System Thinking
• Solution Architecture
• Agile IT Architecture
• Enterprise Architecture

Deadline:16th July,2025

go to method of application »

Job Purpose

• To support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.
• To participate in the cost effective and efficient Production, Quality Assurance, Alpha and RTR environment to support organisation's goals and objectives through SAP Basis/Core Architecture Platform Technology Installation, design, implementation and support.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology AND 5 - 7 years’ experience in an SAP Basis environment, of which 2 - 3 years must be at a technically skilled level.

OR

• Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 - 7 years’ experience in an SAP Basis environment, of which 2 - 3 years must be at a technically skilled level AND additional requirements specified in Min Functional requirements, where applicable.

ALTERNATIVE

• Senior Certificate (NQF 4) AND 10 years’ experience in and SAP Basis, of which 2 - 3 years at a technically skilled level

Minimum Functional Requirements

• At least 5 years' experience in SAP environment, of which 2-3 years ideally at SAP Basis specialist level
• 5 years’ experience and knowledge of key integration points between SAP modules
• Experience and knowledge of SAP Basis and key integration points between SAP modules
• Relevant SAP Basis training or certification
• Relevant SAP Basis analysis and configuration experience

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. 
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. 
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. 
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. 
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. 
• Initiate and assist in the implementation of new or revised Policies and Procedures. 
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. 
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. 
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. 
• Perform high complex tasks during the implementation and support of various SAP modules to enhance the business functionality and overall performance, while maintaining customer satisfaction.
• Carry out high complex assignments requiring the development of new or improved procedure.
• Analyse requirements, perform configuration enhancements, and testing in various SAP Modules such as Finance, Human Resources, Procurement, Revenue Management, Governance, Application Lifecycle Management, cloud solutions, etc.
• Analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the client's need.
• Support the successful implementation of SAP applications, providing technical expertise, presentation, and advise on SAP products to clients.
• Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs according to industry best practices.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP related application problems and map client business requirements, processes and objectives and develop necessary product modifications to satisfy clients' needs.
• Incident Resolution for severity 2 and 3 issues and assist with Business escalations for issues raised.
• Maintain a thorough knowledge of the organization and adhere to all organizational standards.
• Communicate and disseminate the policy and procedures to relevant stakeholders and the employees.
• Test new and current software for acceptance into the production environment.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. 

 People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. 
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. 

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. 
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. 
• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer service
• Fairness and transparency
• Honesty and Integrity
• Organisational Awareness 
• Respect
• Trust

Technical competencies

• Computer Literacy
• Functional Policies and Procedures
• Customer Relationship Management
• System Thinking
• Problem Analysis and Judgement
• Administrative Support
• Business IT Systems
• Solves problems and applies a range of IT systems skills
• SARS Systems Products
• Effective Business Communication

Deadline:16th July,2025